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Interakt - WhatsApp Marketing logo

Interakt - WhatsApp Marketing

Develop by Shopify

$15-$45

/ Month
14 Days Free Trial

Recover abandoned carts and improve WhatsApp customer support

Automated reminders
Order updates
Bulk campaigns
Double confirmation
Shared team inbox
Green tick
Chat widget
Auto-replies

About Interakt - WhatsApp Marketing

Built by Shopify

ZB: WhatsApp & Messenger Chat logo
(15 Reviews)
$4.99-$19.99 / Month
  • Free Plan Available
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

Interakt automates WhatsApp marketing, enabling businesses to convert chats into sales

Elevate your Marketing and Support functions on WhatsApp. Increase sales by sending automated WhatsApp reminders for abandoned carts and by sending bulk WhatsApp campaigns for product announcements & discounts. Reduce RTO of CoD orders by double confirming these orders on WhatsApp. Improve customer support by sending automated order updates. Also manage incoming customer chats better via a shared team inbox! Moreover, you can apply a WhatsApp Blue Tick to improve credibility!

Elevate your Marketing and Support functions on WhatsApp. Increase sales by sending automated WhatsApp reminders for abandoned carts and by sending bulk WhatsApp campaigns for product announcements & discounts. Reduce RTO of CoD orders by double confirming these orders on WhatsApp. Improve customer support by sending automated order updates. Also manage incoming customer chats better via a shared team inbox! Moreover, you can apply a WhatsApp Blue Tick to improve credibility! more
  • Automated WhatsApp reminders for abandoned carts, with a checkout link
  • WhatsApp Blue Tick application
  • Automated WhatsApp confirmations for order placement, shipment and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp

Pros

  • Automated WhatsApp reminders for abandoned carts with a checkout link
  • CoD double confirmation flow on WhatsApp to reduce RTOs
  • Automated WhatsApp confirmations for order placement, shipment, and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp
  • Bulk WhatsApp campaigns for product announcements and discounts
  • Shared team inbox for better management of incoming customer chats
  • Option to obtain a WhatsApp Green Tick for improved credibility

Cons

  • Issues with prolonged billing even after service migration
  • Poor customer support as indicated by users
  • Complex platform not easy to use
  • Lack of options for retargeting abandoned carts or sending order notifications
  • Potential for being a waste of money and time as expressed by some users

Top Helpful Reviews

Proads Professional

Aug 07, 2025  on Shopify

As a Shopify store owner, Interakt has been super helpful in managing all our WhatsApp updates—order confirmations, shipping updates, and more are now fully automated!”

KidsCity.in

Jul 31, 2025  on Shopify

App is good....too many bugs....gets disconnected...but customer support and onboarding team is very poor in interaktion...they think that we new clients are experts and will do everything by ourselves...for name sake they are account onboarding specialist but not helpful at all....very poor experience...I paid for 1 year...before payment they called me 10 times...after payment I called them 10 times...they replied 1 time...saying Do it yourself Shopify and CRM dont work together...Was assigned an account manager Mr Ashwak who is not helpful and is pointless to have such people as support team. they dont care Sales team is only promising on Sales...and soon after you pay, they divert you to other departments

Rishtpusht

Jul 25, 2025  on Shopify

Interakt integrates seamlessly with Shopify and WhatsApp. We’ve recovered more abandoned carts and improved customer engagement.

Shudh Online

Jul 21, 2025  on Shopify

It is a very useful platform for WhatsApp communication. Automation works well and good support as well.

Swaraas

Jul 17, 2025  on Shopify

We have been using Interakt for few months. This platfrom has served us well with WhatsApp and now Instagram automations too!

Rclub

Jul 11, 2025  on Shopify

We have been using Interakt for quite some time, and the automated campaigns and other features work as expected. Quite a useful platform for WhatsApp communication.

Radheflutes

Jul 11, 2025  on Shopify

Interakt Platform is good for automated campaigns and seamless catalog integration. However, one piece of feedback: there is no option to filter customers who have clicked a button in the welcome message.

kavana.in

May 27, 2025  on Shopify

This app has helped me in managing my customers queries. Made the whole communication process very smooth!

Mizoya

May 19, 2025  on Shopify

We’ve been using Interakt at Mizoya for our WhatsApp chats, and it’s been super easy to use. It helps us reply faster and keep track of everything in one place. Simple, smooth, and does the job well.

Springkart

May 12, 2025  on Shopify

why you are charging subscription fees even after uninstalling your app and sent google form as well. as i have received the email from you that you are not going to charge. This is not a fair practice refund my money asap. Worst experience so far refund my money

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