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8.5
Zoko: WhatsApp CRM logo

Zoko: WhatsApp CRM

$39.99-$404.99

/ Month
7 Days Free Trial

Unleash ChatGPT inside your WhatsApp business number!

Cod confirmation
Cart recovery
Dynamic segments
Broadcast messages
Bulk whatsapp messages
No-code chatbot builder
Customer query management
Whatsapp catalog sync
Order collection automation

Built by Bourbon Science Inc.

Email :

[email protected]

Address

3297 Mill Springs Circle Northeast, Buford, GA, 30519, US

Website Privacy policy
ZB: WhatsApp & Messenger Chat logo
(16 Reviews)
$4.99-$19.99 / Month
  • Free Plan Available
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

Use your store data to chat, sell, recover carts and run segmented WhatsApp marketing campaigns.

Zoko helps e-commerce brands use WhatsApp to recover abandoned carts, convert COD orders, send WhatsApp broadcasts, and support customers at scale. Take orders on WhatsApp, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries.

Zoko helps e-commerce brands use WhatsApp to recover abandoned carts, convert COD orders, send WhatsApp broadcasts, and support customers at scale. Take orders on WhatsApp, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries. more
  • WhatsApp Catalog: Sync your Shopify catalog and take orders on WhatsApp.
  • Broadcast: Market to the right customers with dynamic customer segments.
  • Order Notifications: Enhance post order experience with automated notifications.
  • Flows: Recover abandoned carts, collect reviews, build chatbots and a lot more.
  • ChatGPT: Streamline customer interactions by using ChatGPT powered bots.

Pros

  • Comprehensive platform for sales, marketing, and customer support on WhatsApp
  • Allows bulk WhatsApp messaging, broadcasts, and template messages
  • No-code builder for creating chatbots
  • Single team inbox for managing customer queries
  • Integration with ChatGPT for order collection inside WhatsApp
  • Syncs Shopify catalog with WhatsApp business account
  • Dedicated flows for COD Confirmation and COD to Prepaid to enhance revenue
  • Supports broadcasts and dynamic segments for targeted marketing
  • Includes features like chatbots, notifications, and cart recovery
  • Positive user review highlighting ease of access, comprehensive features, and smooth onboarding process

Cons

  • Requires an official WhatsApp API account for usage
  • Limited user reviews available for more comprehensive feedback
  • Potential learning curve for teams new to WhatsApp business tools

Top Helpful Reviews

matrixhome-pk

Jun 28, 2025  on Shopify

Great experience so far. We have automated much of our ecommerce customer fronts like order confirmations, catalogue orders, and abandoned checkouts with their flows feature. Zoko has not just helped us to work with a lower headcount but at the same time it has increased our customer response time and overall customer buying experience / journey. Their team is highly cooperative, committed, and ease to work with. Keep it up!

Milagron

Jun 28, 2025  on Shopify

Hi There! We’ve been using Zoko with great satisfaction! From the integration process to everyday use, the experience has exceeded our expectations. What impressed us the most is their customer support — even on weekends, they respond quickly, take ownership, and offer solution-oriented assistance. It’s a well-designed, user-friendly platform backed by a dedicated team. Highly recommended!

Supply Master

Jun 24, 2025  on Shopify

Excellent App for WhatsApp Sales & Automation We've had a great experience using Zoko so far. It has helped us confirm more orders, especially on WhatsApp, and made the order confirmation process much easier for our customers. The automation tools have saved us time, improved our response rates, and significantly boosted overall engagement. We particularly appreciate the flexibility of the custom workflows — they’re powerful and allow us to adapt the platform to suit our specific operational needs. The Zoko support team has also been consistently helpful and responsive. The only issue we encountered was with inventory syncing — around half of our in-stock products on the website appeared as out of stock on the WhatsApp platform. This made integration a bit of a challenge initially. However, aside from that, everything has worked smoothly. Highly recommended for businesses looking to streamline WhatsApp communication and improve sales conversions.

The Sabr Mat

Jun 24, 2025  on Shopify

Zoko has absolutely exceeded our expectations. Our customer service has improved tenfold and we are seeing a much higher ROAS compared to our email marketing. The interface is easy to use and the customer service, particularly from our agent Benn, has been outstanding. We can't wait to continue our Zoko journey and see where it takes us.

Repcillin

Jun 05, 2025  on Shopify

Absolutely loving Zoko! This app has honestly changed how I do business — and I’m not even finished setting up all the features yet! The possibilities feel endless, and everything just works so well. The dashboard is super easy to use and really straightforward, which makes everything feel less overwhelming. A huge shoutout to Nishant, who has been incredible with onboarding and support. Honestly, the whole support team has been amazing — quick to reply and always helpful. One of my favourite parts is how Zoko automates abandoned checkout messages, order confirmations, and tracking links — all through WhatsApp. In South Africa, WhatsApp is essential for business, and Zoko just makes it all flow so smoothly. The built-in AI tools are also super handy and help in ways I didn’t even realise I needed. If you’re unsure, just give the free trial a go. I was hooked within days. Highly recommend!

CENGIZ AKTURK

Jun 04, 2025  on Shopify

It might be better to add it to other channels such as Telegram and iMessage. The mobile app experience needs to be improved.

Pankajakasthuri

May 16, 2025  on Shopify

The platform is excellent and user-friendly.The support team has never refused to help and has been consistently patient in addressing all our queries. Whenever we came up with new ideas or needed to streamline our processes, their support was always prompt and helpful. While there are a few process-related shortcomings, the team has been proactive in addressing the feedback we've shared. Overall, our team has had a positive experience, and we’re hopeful that this platform will continue to support us in achieving even greater success.

24streetin

May 16, 2025  on Shopify

Its a excellent automation toll to get connected with your customers, have been using it for last 2 months. the main USP of this CRM is its so user friendly. I highly recommend the same to everyone.

Duck Apparel

May 15, 2025  on Shopify

Really great experience so far. The team has been very supportive with all our queries and requests. I am a very analytical person who goes back to the team with possible outcomes before they arise and they help me power through the possibilities. Really appreciate Nishant who is our Onboarding/customer success/account manager who really works hard to give us the best service. Thanks Mate

House Of Maria ZA

Apr 22, 2025  on Shopify

Lifesaver for Our Small Team! I absolutely love anything that makes my life easier — and Zoko has been a total game-changer! It's not just about the sales flow and shipping (which it handles beautifully), but also the little things like leaving notes for my team. As a small team juggling a lot, this has really helped us stay organized and manage our workflow more efficiently. Huge shoutout to the Zoko team, especially Nishant — his patience with my sometimes-wonky WiFi network has been incredible. I really appreciate how they’re always ready to hop on a call and help out. Amazing service and support. Highly recommend!

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