we’ve been using zoko’s whatsapp api for a while now, and it’s been a really good addition for our business. • the chatbot makes day to day customer conversations so much easier to handle • their support team is quick to respond and always helpful • tagging customers via shopify has made it simple to run targeted campaigns • the shopify integration itself works smoothly and saves us time • aaquib has been especially helpful in guiding us through the setup and answering questions during work hours • overall, it’s made customer engagement and campaign management much more efficient for us

Zoko is a great app for any business starting up. We started using it and it has good automation features that helped providing us efficiency. Aaquib has been amazing for us. He has always gone above and beyond to create things which were specific to our use case.

I’ve been using Zoko WhatsApp API and the experience has been great. The platform works smoothly and makes communication much easier for my business. The team is very supportive and responsive whenever I need help. A special thanks to Nishant for his excellent support and guidance – he has been extremely helpful throughout. Highly recommend Zoko!

We've worked with multiple WhatsApp CRM's and finally landed on Zoko. It's been quite easy and straight-forward to use. We're also extremely impressed by their prompt customer service, which played a huge part in leading us to continue using Zoko. While there is a reply-to-message feature on Zoko, it doesn't show up as a reply for the client but more like a new message with their text copied on it. Although, I understand that Meta restricts a lot of features to be completely identical to WhatsApp. One suggestion I would also give is to incorporate the reacting feature to messages through Zoko, and also be able to see what reactions customers are leaving on our messages. Would be nice to have it mirror WhatsApp's features as closely as possible. But definitely it's the best, most convenient WhatsApp CRM we've used so far!

We use Zoko for WhatsApp campaigns in Kazakhstan. Here it’s very difficult to work with Meta and Google due to regional restrictions, but Zoko filled this gap perfectly and helped us. Now we can easily send campaigns and reply to them through the WhatsApp API set up by Zoko. In the future, we plan to connect Instagram and try out chatbots as well. We also hope that Threads integration will be added soon so we can publish posts directly. Best regards, your client – sunglasses brand Alberto Casiano.

We've worked with multiple WhatsApp CRM's and finally landed on Zoko. It's been quite easy and straight-forward to use. We're also extremely impressed by their prompt customer service, which played a huge part in leading us to continue using Zoko. Only complaint I would say is, while there is a reply-to-message feature for WhatsApp, when I want to reply to a message, it doesn't show up as a reply for the client but more like a new message with their text copied on it. Although, I understand that Meta restricts a lot of features to be completely identical to WhatsApp. One suggestion I would also give is to incorporate the reacting feature to messages through Zoko, and also be able to see what reactions customers are leaving on our messages. Would be nice to have it mirror WhatsApp's features as closely as possible. But definitely it's the best, most convenient WhatsApp CRM we've used so far!

it helped me in generating a good amount of revenue , its catalog feature and AI automation helped alot and i ma looking forward for the future upgradation , thankyou so much team zoko and specially Mr Nishant Who helped me just like a friend .

Zoko is my wings. Fantastic product, its the face of my brand. Immediate customer support thru brilliant AI. Takes care of placing new orders, reducing RTO/fake orders, answering customers queries as far as possible that too multi lingual and escalates only important cases. Certainly it is a must for all e-commerce brands. Zoko is a perfect ROI tool. Nishant and team will be the fastest tech team you would have seen, tell them any feature you need they will implement it in a jiffy. Looking forward to more great features.

Zoko has been a game-changer for our business. The platform is incredibly user-friendly, making it easy for our team to manage customer conversations and campaigns without a steep learning curve. Their customer service is outstanding — responsive, attentive, and always ready to help us optimise our workflows. The automation flows are well thought out and highly effective, helping us recover abandoned carts, send timely updates, and create targeted campaigns that have directly contributed to increased revenue. Since implementing Zoko, we’ve seen measurable improvements in both efficiency and sales. If you’re looking for a reliable tool that blends ease of use with powerful revenue-driving features, Zoko is an excellent choice!

We’ve had a fantastic experience with Zoko! It’s seamlessly integrated into our communication workflow, handling everything from customer queries to order updates with ease. The platform is exceptionally intuitive and user-friendly. What really sets Zoko apart is their outstanding support team. They go above and beyond to guide you through the entire setup process and are impressively responsive to any questions or issues that arise. Their dedication makes the onboarding smooth and stress-free. I highly recommend giving Zoko a try.