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Zoko: WhatsApp CRM logo

Zoko: WhatsApp CRM

$39.99-$404.99

/ Month
7 Days Free Trial

Unleash ChatGPT inside your WhatsApp business number!

Cod confirmation
Cart recovery
Dynamic segments
Broadcast messages
Bulk whatsapp messages
No-code chatbot builder
Customer query management
Whatsapp catalog sync
Order collection automation

Built by Bourbon Science Inc.

Email :

[email protected]

Address

3297 Mill Springs Circle Northeast, Buford, GA, 30519, US

Website Privacy policy
ZB: WhatsApp & Messenger Chat logo
(15 Reviews)
$4.99-$19.99 / Month
  • Free Plan Available
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

Use your store data to chat, sell, recover carts and run segmented WhatsApp marketing campaigns.

Zoko helps e-commerce brands use WhatsApp to recover abandoned carts, convert COD orders, send WhatsApp broadcasts, and support customers at scale. Take orders on WhatsApp, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries.

Zoko helps e-commerce brands use WhatsApp to recover abandoned carts, convert COD orders, send WhatsApp broadcasts, and support customers at scale. Take orders on WhatsApp, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries. more
  • WhatsApp Catalog: Sync your Shopify catalog and take orders on WhatsApp.
  • Broadcast: Market to the right customers with dynamic customer segments.
  • Order Notifications: Enhance post order experience with automated notifications.
  • Flows: Recover abandoned carts, collect reviews, build chatbots and a lot more.
  • ChatGPT: Streamline customer interactions by using ChatGPT powered bots.

Pros

  • Comprehensive platform for sales, marketing, and customer support on WhatsApp
  • Allows bulk WhatsApp messaging, broadcasts, and template messages
  • No-code builder for creating chatbots
  • Single team inbox for managing customer queries
  • Integration with ChatGPT for order collection inside WhatsApp
  • Syncs Shopify catalog with WhatsApp business account
  • Dedicated flows for COD Confirmation and COD to Prepaid to enhance revenue
  • Supports broadcasts and dynamic segments for targeted marketing
  • Includes features like chatbots, notifications, and cart recovery
  • Positive user review highlighting ease of access, comprehensive features, and smooth onboarding process

Cons

  • Requires an official WhatsApp API account for usage
  • Limited user reviews available for more comprehensive feedback
  • Potential learning curve for teams new to WhatsApp business tools

Top Helpful Reviews

Reckless Ericka

Aug 05, 2025  on Shopify

Zoko has been a game-changer for our business. The platform is incredibly user-friendly, making it easy for our team to manage customer conversations and campaigns without a steep learning curve. Their customer service is outstanding — responsive, attentive, and always ready to help us optimise our workflows. The automation flows are well thought out and highly effective, helping us recover abandoned carts, send timely updates, and create targeted campaigns that have directly contributed to increased revenue. Since implementing Zoko, we’ve seen measurable improvements in both efficiency and sales. If you’re looking for a reliable tool that blends ease of use with powerful revenue-driving features, Zoko is an excellent choice!

Great Joy

Jul 24, 2025  on Shopify

Very excellent for everything such as technical support, after sale everything is good especially Mr. Rahul.

Envie

Jul 17, 2025  on Shopify

"Aaquib has excellent skills and provided clear, effective training on how to use the Zoko app. His guidance made the learning process smooth and easy."

Honey N Beaute

Jul 14, 2025  on Shopify

hii,, i am very satisfied with zoko. one of the staff guided me to do all the automations and broadcast.

Libreria Jerusalem Centro

Jul 10, 2025  on Shopify

La mejor app de su segmento por mucho, incluso siendo que el soporte es segun horario de la india, se esmeraron en buscar tiempo para ayudarme, no dudes en usar sus servicios es de lo mejor

matrixhome-pk

Jun 28, 2025  on Shopify

Great experience so far. We have automated much of our ecommerce customer fronts like order confirmations, catalogue orders, and abandoned checkouts with their flows feature. Zoko has not just helped us to work with a lower headcount but at the same time it has increased our customer response time and overall customer buying experience / journey. Their team is highly cooperative, committed, and ease to work with. Keep it up!

Milagron

Jun 28, 2025  on Shopify

Hi There! We’ve been using Zoko with great satisfaction! From the integration process to everyday use, the experience has exceeded our expectations. What impressed us the most is their customer support — even on weekends, they respond quickly, take ownership, and offer solution-oriented assistance. It’s a well-designed, user-friendly platform backed by a dedicated team. Highly recommended!

Supply Master

Jun 24, 2025  on Shopify

Excellent App for WhatsApp Sales & Automation We've had a great experience using Zoko so far. It has helped us confirm more orders, especially on WhatsApp, and made the order confirmation process much easier for our customers. The automation tools have saved us time, improved our response rates, and significantly boosted overall engagement. We particularly appreciate the flexibility of the custom workflows — they’re powerful and allow us to adapt the platform to suit our specific operational needs. The Zoko support team has also been consistently helpful and responsive. The only issue we encountered was with inventory syncing — around half of our in-stock products on the website appeared as out of stock on the WhatsApp platform. This made integration a bit of a challenge initially. However, aside from that, everything has worked smoothly. Highly recommended for businesses looking to streamline WhatsApp communication and improve sales conversions.

The Sabr Mat

Jun 24, 2025  on Shopify

Zoko has absolutely exceeded our expectations. Our customer service has improved tenfold and we are seeing a much higher ROAS compared to our email marketing. The interface is easy to use and the customer service, particularly from our agent Benn, has been outstanding. We can't wait to continue our Zoko journey and see where it takes us.

Repcillin

Jun 05, 2025  on Shopify

Absolutely loving Zoko! This app has honestly changed how I do business — and I’m not even finished setting up all the features yet! The possibilities feel endless, and everything just works so well. The dashboard is super easy to use and really straightforward, which makes everything feel less overwhelming. A huge shoutout to Nishant, who has been incredible with onboarding and support. Honestly, the whole support team has been amazing — quick to reply and always helpful. One of my favourite parts is how Zoko automates abandoned checkout messages, order confirmations, and tracking links — all through WhatsApp. In South Africa, WhatsApp is essential for business, and Zoko just makes it all flow so smoothly. The built-in AI tools are also super handy and help in ways I didn’t even realise I needed. If you’re unsure, just give the free trial a go. I was hooked within days. Highly recommend!

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