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Zoko: WhatsApp CRM logo

Zoko: WhatsApp CRM

$39.99-$404.99

/ Month
7 Days Free Trial

Unleash ChatGPT inside your WhatsApp business number!

Cod confirmation
Cart recovery
Dynamic segments
Broadcast messages
Bulk whatsapp messages
No-code chatbot builder
Customer query management
Whatsapp catalog sync
Order collection automation

Built by Bourbon Science Inc.

Email :

[email protected]

Address

3297 Mill Springs Circle Northeast, Buford, GA, 30519, US

Website Privacy policy
ZB: WhatsApp & Messenger Chat logo
(16 Reviews)
$4.99-$19.99 / Month
  • Free Plan Available
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

Use your store data to chat, sell, recover carts and run segmented WhatsApp marketing campaigns.

Zoko helps e-commerce brands use WhatsApp to recover abandoned carts, convert COD orders, send WhatsApp broadcasts, and support customers at scale. Take orders on WhatsApp, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries.

Zoko helps e-commerce brands use WhatsApp to recover abandoned carts, convert COD orders, send WhatsApp broadcasts, and support customers at scale. Take orders on WhatsApp, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries. more
  • WhatsApp Catalog: Sync your Shopify catalog and take orders on WhatsApp.
  • Broadcast: Market to the right customers with dynamic customer segments.
  • Order Notifications: Enhance post order experience with automated notifications.
  • Flows: Recover abandoned carts, collect reviews, build chatbots and a lot more.
  • ChatGPT: Streamline customer interactions by using ChatGPT powered bots.

Pros

  • Comprehensive platform for sales, marketing, and customer support on WhatsApp
  • Allows bulk WhatsApp messaging, broadcasts, and template messages
  • No-code builder for creating chatbots
  • Single team inbox for managing customer queries
  • Integration with ChatGPT for order collection inside WhatsApp
  • Syncs Shopify catalog with WhatsApp business account
  • Dedicated flows for COD Confirmation and COD to Prepaid to enhance revenue
  • Supports broadcasts and dynamic segments for targeted marketing
  • Includes features like chatbots, notifications, and cart recovery
  • Positive user review highlighting ease of access, comprehensive features, and smooth onboarding process

Cons

  • Requires an official WhatsApp API account for usage
  • Limited user reviews available for more comprehensive feedback
  • Potential learning curve for teams new to WhatsApp business tools

Top Helpful Reviews

Pankajakasthuri

May 16, 2025  on Shopify

The platform is excellent and user-friendly.The support team has never refused to help and has been consistently patient in addressing all our queries. Whenever we came up with new ideas or needed to streamline our processes, their support was always prompt and helpful. While there are a few process-related shortcomings, the team has been proactive in addressing the feedback we've shared. Overall, our team has had a positive experience, and we’re hopeful that this platform will continue to support us in achieving even greater success.

24streetin

May 16, 2025  on Shopify

Its a excellent automation toll to get connected with your customers, have been using it for last 2 months. the main USP of this CRM is its so user friendly. I highly recommend the same to everyone.

Duck Apparel

May 15, 2025  on Shopify

Really great experience so far. The team has been very supportive with all our queries and requests. I am a very analytical person who goes back to the team with possible outcomes before they arise and they help me power through the possibilities. Really appreciate Nishant who is our Onboarding/customer success/account manager who really works hard to give us the best service. Thanks Mate

House Of Maria ZA

Apr 22, 2025  on Shopify

Lifesaver for Our Small Team! I absolutely love anything that makes my life easier — and Zoko has been a total game-changer! It's not just about the sales flow and shipping (which it handles beautifully), but also the little things like leaving notes for my team. As a small team juggling a lot, this has really helped us stay organized and manage our workflow more efficiently. Huge shoutout to the Zoko team, especially Nishant — his patience with my sometimes-wonky WiFi network has been incredible. I really appreciate how they’re always ready to hop on a call and help out. Amazing service and support. Highly recommend!

Cake Trays

Apr 17, 2025  on Shopify

We've had an excellent experience with Zoko! The platform is incredibly user-friendly and has transformed the way we manage customer communication. Its automation tools have helped us save time, improve response rates, and boost overall engagement. The custom workflows are flexible and powerful, allowing us to adapt the system to suit our specific needs. Zoko’s support team has also been fantastic—always quick to respond and genuinely helpful. Highly recommended for any business looking to elevate their WhatsApp marketing and customer service game.

Flashify

Apr 16, 2025  on Shopify

We used Zoko for our WhatsApp marketing and abandoned cart checkout flows. Overall, it has been a good experience, and the service is useful; tons of features could be used through Zoko, which requires a fair amount of learning, and that is something I think that can be simplified. But overall, very good experience.

Cap On

Apr 16, 2025  on Shopify

I highly recommend using them, they make your life easier with their integrations, and their customer service is top notch!!

Johnson Network

Apr 16, 2025  on Shopify

Zoko has been a total game-changer for my Shopify store. Setting up WhatsApp API and connecting it seamlessly with my catalog felt intimidating at first, but Zoko made the whole process smooth and stress-free. What I love most is how easy it is to automate customer interactions—from abandoned cart reminders to order confirmations and even product inquiries. It saves me tons of time and helps me deliver a more personalized experience to my customers. The support team is also super responsive and helpful whenever I have questions or need guidance. If you're looking to streamline your WhatsApp marketing and connect it directly with your Shopify store, I can’t recommend Zoko enough!

Lussoline

Apr 14, 2025  on Shopify

Zoko is a great experience. From the very helpful and polite staff, to its feature and integrations. The staff makes everything clear, with their help the app is eays to use, the whatsapp button has done wonders for our shop, sales have grown almost instantly. The templates, the flows, the automations, the campaigns you can just put any idea into practice and everything is easy due to clear communication. Thank you Nishat for your support, and thanks zoko for offering business simple ways to communicate with their clients and use marketing.

Bria Jewels

Apr 10, 2025  on Shopify

I would give the Zoko team a 1000 stars if Shopify had the option. Honestly, they help out so much in creating custom flows and our MoM ROI from Zoko is about 3000%. Custom flows really reduce the burden of manually attending to customer conversations & keeps it so seamless. Our abandoned cart flow works so well & pays for Zoko itself!

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