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Zoko: WhatsApp & Instagram CRM logo

Zoko: WhatsApp & Instagram CRM

Develop by Shopify

$39.99-$404.99

/ Month
7 Days Free Trial

Unleash ChatGPT inside your WhatsApp business number!

Cod confirmation
Cart recovery
Dynamic segments
Broadcast messages
Bulk whatsapp messages
No-code chatbot builder
Customer query management
Whatsapp catalog sync
Order collection automation

About Zoko: WhatsApp & Instagram CRM

Built by Shopify

Address

Phase 8B, Sahibzada Ajit Singh Nagar, PB, 160055, IN

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

Use store data to chat, sell, recover carts,run segmented campaigns & more on WhatsApp and Instagram

Zoko helps e-commerce brands use WhatsApp® to recover abandoned carts, convert COD orders, send WhatsApp® broadcasts, and support customers at scale. Take orders on WhatsApp®, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp® chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries.

Zoko helps e-commerce brands use WhatsApp® to recover abandoned carts, convert COD orders, send WhatsApp® broadcasts, and support customers at scale. Take orders on WhatsApp®, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp® chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries. more
  • WhatsApp Catalog: Sync your Shopify catalog and take orders on WhatsApp
  • WhatsApp Broadcast: Market to the right customer with dynamic customer segments.
  • Order Notifications: Automate real-time order delivery alerts for your customers
  • Flows: Recover abandoned carts, collect reviews, build chatbots and a lot more.
  • ChatGPT Integration: Automate conversations and FAQs with AI-powered chatbots.

Pros

  • Comprehensive platform for sales, marketing, and customer support on WhatsApp
  • Allows bulk WhatsApp messaging, broadcasts, and template messages
  • No-code builder for creating chatbots
  • Single team inbox for managing customer queries
  • Integration with ChatGPT for order collection inside WhatsApp
  • Syncs Shopify catalog with WhatsApp business account
  • Dedicated flows for COD Confirmation and COD to Prepaid to enhance revenue
  • Supports broadcasts and dynamic segments for targeted marketing
  • Includes features like chatbots, notifications, and cart recovery
  • Positive user review highlighting ease of access, comprehensive features, and smooth onboarding process

Cons

  • Requires an official WhatsApp API account for usage
  • Limited user reviews available for more comprehensive feedback
  • Potential learning curve for teams new to WhatsApp business tools

Top Helpful Reviews

Clothivia

Nov 30, 2025  on Shopify

We’ve been using Zoko for some time now, and it’s been working amazingly for us! The platform makes it super easy to manage broadcasts, automate customer replies, and track engagement in real time. It’s also very helpful for creating custom flows that perfectly meet our needs. The team was incredibly supportive during the integration process, providing excellent assistance every step of the way. Highly recommend Zoko to any brand looking to scale their WhatsApp marketing efficiently!

THE DUNGEON GEAR

Nov 29, 2025  on Shopify

I’m extremely pleased with Zoko, especially with the outstanding support from Sevin and Arpit. They consistently take the time to address my requests and queries regarding the app, and their dedication to finding solutions is remarkable. No matter the situation, they always manage to deliver the right customizations with patience and expertise. Their commitment has made my experience with Zoko seamless and highly satisfying. I wholeheartedly recommend Zoko to anyone looking for a reliable and customer-focused platform.

Evolving Apes

Nov 28, 2025  on Shopify

We have just started with Zoko and it's been great so far! The team has been very friendly, clear and supportive during the set-up journey and we really love the interface and how easy it is to figure out! Shout-out to our onboarding manager Muzaina for being an absolute star!!

MazheComics

Nov 26, 2025  on Shopify

Amazing experience with the Zoko team! They made our WhatsApp setup quick, smooth, and super easy. Their support was fast, friendly, and genuinely helpful throughout the entire process. Truly appreciate their professionalism and dedication. Highly recommended!

TodsNTeens

Nov 26, 2025  on Shopify

Switched to Zoko recently and i couldnt be happier. One of the nicest decisions ive made so far. Totally organizes Chats for my team. Helps in marketing too. Quality Product for sure

DesiVidesi

Nov 24, 2025  on Shopify

Zoko has been an excellent addition to our business, but what has truly made the experience outstanding is the support we received from Muzaina. She has been incredibly helpful, proactive, and patient throughout the entire onboarding and setup process. Her guidance made it so much easier to understand the platform, optimize our workflows, and start seeing real results. It's rare to find such dedicated and customer-focused support. Thanks to Muzaina, we’re using Zoko more effectively and confidently. Highly recommended!

Statement Watches

Nov 24, 2025  on Shopify

We looked into various Whatsapp marketing solutions and finally settled on Zoko since it integrates fully with Shopify and is also more affordable than some of the other solutions out there. So far it has been an absolute pleasure working with Zoko, the support provided is excellent and the app has everything we wanted and a lot more. The revenue we recover from the abandoned cart flow alone makes the monthly subscription totally worth it, even if you don't use any other features.

خنه

Nov 24, 2025  on Shopify

The best WhatsApp API I’ve ever used! And Aaquib is truly a superhero — incredibly helpful and exceptionally professional.

Nunuū

Nov 21, 2025  on Shopify

I've changed from another WA API to Zoko & its been the best decision!. First in terms of the tool I find it game-changer, very straightforward and easy to navigate. I was looking to be able to answer directly to my clients only when its needed and automatize the rest; well, not only you can do that, but also train it to get more used to your brand's tone of voice and I find that crucial for my small business looking to scale. The help you receive in the onboarding process is priceless, the team is open to help with everything and dedicate time to explain step by step. They help me migrate, connect to meta, and build everything I need to get it up and running very quickly.

True Mens

Nov 21, 2025  on Shopify

We’ve been using Zoko for some time now, and the interface is super easy to use. And the support is also amazing. If you are thinking for a whatsapp software you should definitely give this a shot

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