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9.5
Shop logo

Shop

Develop by Shopify
Free plan available
  • Verified
  • Boost your brand presence and connect with customers on Shop

    Customer engagement
    Product management
    Personalized recommendations
    Brand customization
    Sales automation
    Performance analytics
    Accelerated checkout
    Tracking transparency

    About Shop

    Built by Shopify

    Synctrack Order Tracking logo
    (58 Reviews)
    • Sponsored

    All-in-1 Order Tracker with a Branded Order Tracking Page

    Introduction Video

    Description

    The Shop channel is your control center for managing and optimizing your brand presence on Shop.

    Take control of your brand presence on the Shop app. Ensure your mobile app storefront reflects your brand by integrating assets and customizing your store details. Manage products and collections to improve discoverability. Engage directly with customers, view and reply to reviews, and use automation to boost sales. Use Shop channel analytics to track impressions, favorites, orders, and sales.

    Take control of your brand presence on the Shop app. Ensure your mobile app storefront reflects your brand by integrating assets and customizing your store details. Manage products and collections to improve discoverability. Engage directly with customers, view and reply to reviews, and use automation to boost sales. Use Shop channel analytics to track impressions, favorites, orders, and sales. more
    • Convert more sales with Shop Pay’s accelerated checkout
    • Build trust and increase transparency with the ‘Track with Shop’ button
    • Customize your mobile app storefront with assets unique to your brand
    • Engage and retain customers with personalized product recommendations
    • Measure Shop’s impact on your business with key performance analytics

    Pros

    • Boosts brand presence and connects with customers
    • Easy to set up and manage storefront
    • Enhances discoverability of products and collections
    • Enables direct customer engagement through reviews
    • Automates processes to boost sales
    • Provides detailed channel analytics for performance tracking
    • Offers accelerated checkout with Shop Pay
    • Builds trust with 'Track with Shop' button
    • User-friendly interface
    • Supports multiple businesses and generates sales effortlessly
    • Convenient for mobile sales
    • Personalized product recommendations
    • Offers valuable insights on sales and orders through analytics

    Cons

    • Potential issues with chargebacks and account suspensions
    • Customer support can be difficult to reach and unhelpful
    • Fraud and security concerns
    • Complaints about the interface being complicated in certain aspects
    • Limited availability in some regions
    • Default installation and related difficulties in uninstalling
    • Negative experiences with handling chargebacks
    • Reports of errors in automated thank you pages

    Top Helpful Reviews

    L'atelier de Noushka

    Sep 15, 2025  on Shopify

    Très pratique, je connaissais shop en tant que particulier pour commander sur divers site, c'est top! Pas besoin de rentrer systématiquement les coordonnées bancaires,adresse etc... Désormais en tant que pro, très contente de proposer ce service à mes clientes.

    FryeCakes Designs

    Sep 15, 2025  on Shopify

    It is relatively easy to set up once you know what you’re doing. Orders come in clearly and payment is made on time.

    Twin Traders - lloydtyler

    Sep 14, 2025  on Shopify

    Easy to set up and personalise. I didn't realise we had reviews left on Shop so it would be good to send notifications to your Shopify admin

    RopesGear.com

    Sep 12, 2025  on Shopify

    I had to disable Shop Pay because it hijacks my checkout, preventing my customers from seeing my other payment options unless they notice and click a tiny "check out as guest" link. Not acceptable. My B2B clients need to see "Purchase Order" front and center.

    Autophagy Nutrition

    Sep 11, 2025  on Shopify

    I’m new to using the Shop app, and so far I’ve been really impressed. The setup was simple, and everything has been smooth and intuitive to get started with. I love how clean and modern it looks, and it makes my brand feel professional right away. It’s easy to use, helps me connect with customers, and I can already see how it will support my store’s growth. Highly recommend for any merchant looking to build trust and create a great shopping experience.

    Coral Cove by Lakeshore Lifestyles

    Sep 10, 2025  on Shopify

    I love most of the features of this app. I wish there was greater control over the layout of the collections (carousel vs grid) like in the general theme editor, but all in all it is a rock solid low-maintenance addition to our core website.

    GoGardenNow

    Sep 09, 2025  on Shopify

    Still trying to figure it out. The custom storefront does not allow for much customizing. We'll keep working on it.

    Silk Furs

    Sep 04, 2025  on Shopify

    Shop provided me with Excellent directives to help me navigate setting up my Shop on Shopify store. silkfurs.com

    Dripline Threads

    Sep 03, 2025  on Shopify

    Shop has been very easy to work with and I have zero complaints about it. I'm really new to this business and so far things have been excellent.

    Excel Pets

    Aug 28, 2025  on Shopify

    This app is amazing because it keep track of any package headed to you, no matter where you purchased. It serves as a standard for invoking a feeling of trust when shopping. I know that if I see the shop symbol that I can trust that my package will arrive.

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