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9.3
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Shop

Develop by Shopify
Free plan available
  • Verified
  • Boost your brand presence and connect with customers on Shop

    Customer engagement
    Product management
    Personalized recommendations
    Brand customization
    Sales automation
    Performance analytics
    Accelerated checkout
    Tracking transparency

    About Shop

    Built by Shopify

    BON Loyalty Rewards Program logo
    (1,461 Reviews)
    • Sponsored

    Loyalty rewards program with points, POS, referrals &...

    Introduction Video

    Description

    The Shop channel is your control center for managing and optimizing your brand presence on Shop.

    Take control of your brand presence on the Shop app. Ensure your mobile app storefront reflects your brand by integrating assets and customizing your store details. Manage products and collections to improve discoverability. Engage directly with customers, view and reply to reviews, and use automation to boost sales. Use Shop channel analytics to track impressions, favorites, orders, and sales.

    Take control of your brand presence on the Shop app. Ensure your mobile app storefront reflects your brand by integrating assets and customizing your store details. Manage products and collections to improve discoverability. Engage directly with customers, view and reply to reviews, and use automation to boost sales. Use Shop channel analytics to track impressions, favorites, orders, and sales. more
    • Convert more sales with Shop Pay’s accelerated checkout
    • Build trust and increase transparency with the ‘Track with Shop’ button
    • Customize your mobile app storefront with assets unique to your brand
    • Engage and retain customers with personalized product recommendations
    • Measure Shop’s impact on your business with key performance analytics

    Pros

    • Boosts brand presence and connects with customers
    • Easy to set up and manage storefront
    • Enhances discoverability of products and collections
    • Enables direct customer engagement through reviews
    • Automates processes to boost sales
    • Provides detailed channel analytics for performance tracking
    • Offers accelerated checkout with Shop Pay
    • Builds trust with 'Track with Shop' button
    • User-friendly interface
    • Supports multiple businesses and generates sales effortlessly
    • Convenient for mobile sales
    • Personalized product recommendations
    • Offers valuable insights on sales and orders through analytics

    Cons

    • Potential issues with chargebacks and account suspensions
    • Customer support can be difficult to reach and unhelpful
    • Fraud and security concerns
    • Complaints about the interface being complicated in certain aspects
    • Limited availability in some regions
    • Default installation and related difficulties in uninstalling
    • Negative experiences with handling chargebacks
    • Reports of errors in automated thank you pages

    Top Helpful Reviews

    JOY LIFT

    Jul 22, 2025  on Shopify

    적당히 홈피를 만들어도, 라이브에서 변신할수 있다는걸.. 다 만들고야 알았습니다. ㅋ

    Sacred Rituel Beauty

    Jul 21, 2025  on Shopify

    Shop provides the transparency, ease of use and frictionless checkout that helps to drive conversions through a seamless experience. We rely on Shop to help us drive growth and repeat purchase.

    Greenlabco

    Jul 19, 2025  on Shopify

    Easy to set up and manage. The Shop channel helps drive some additional visibility, especially with mobile-first shoppers. However, it has strict product rules—toners and certain office supplies might get flagged. Be sure to double-check your product categories and appeal if needed.

    STORE 7994

    Jul 18, 2025  on Shopify

    SHOP is a fantastic platform that's continuously evolving. We're bridging the gap between convenience and luxury—bringing shoppers some of the best deals ever seen in authentic, high-end online retail.

    Quelle Vitality Products

    Jul 15, 2025  on Shopify

    So far, so good! It's easy to access, seems to attract customers with little effort, and gets user info for communications.

    Wits' End Records

    Jul 15, 2025  on Shopify

    We love Shop and how it allows us to quickly and efficiently reach customers we never could have virtually. We are a record store out of western Kentucky and Shop has allowed us to reach a much broader audience. With the prices of a small rural town record store and a collection of something from a big city, we make a lot of people happy through this app! It is user friendly for people like me who are not tech savvy as well!

    Red Rooster Coffee

    Jul 14, 2025  on Shopify

    As it is integrated so seamlessly with the Shopify backend, it's very easy to manage. The storefront is easy to create and update and it essentially runs itself.

    Shopboxdeals

    Jul 14, 2025  on Shopify

    I wouldn’t say customer service was unresponsive — the support staff did reply and acknowledged the issue. However, it was beyond their scope, so they escalated it. That’s when the waiting began. When you run an online store 24/7, timely resolution is critical. Delays can really disrupt operations.

    Bama Signs & Screens

    Jul 14, 2025  on Shopify

    The Shop app is incredible! Always accurate and dependable which is a huge help in selling and buying online these days!

    La boutique du 93

    Jul 13, 2025  on Shopify

    Très déçu par cette application. Elle n’a pas fonctionné comme prévu, a ralenti ma boutique et le support client est inexistant. Je ne recommande pas, surtout si vous débutez sur Shopify.

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