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9.5
Shop logo

Shop

Develop by Shopify
Free plan available
  • Verified
  • Boost your brand presence and connect with customers on Shop

    Customer engagement
    Product management
    Personalized recommendations
    Brand customization
    Sales automation
    Performance analytics
    Accelerated checkout
    Tracking transparency

    About Shop

    Built by Shopify

    Address

    3 The Esplanade, PEACEHAVEN, ENG, BN10 7HG, GB

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    Introduction Video

    Description

    The Shop channel is your control center for managing and optimizing your brand presence on Shop.

    Take control of your brand presence on the Shop app. Ensure your mobile app storefront reflects your brand by integrating assets and customizing your store details. Manage products and collections to improve discoverability. Engage directly with customers, view and reply to reviews, and use automation to boost sales. Use Shop channel analytics to track impressions, favorites, orders, and sales.

    Take control of your brand presence on the Shop app. Ensure your mobile app storefront reflects your brand by integrating assets and customizing your store details. Manage products and collections to improve discoverability. Engage directly with customers, view and reply to reviews, and use automation to boost sales. Use Shop channel analytics to track impressions, favorites, orders, and sales. more
    • Convert more sales with Shop Pay’s accelerated checkout
    • Build trust and increase transparency with the ‘Track with Shop’ button
    • Customize your mobile app storefront with assets unique to your brand
    • Engage and retain customers with personalized product recommendations
    • Measure Shop’s impact on your business with key performance analytics

    Pros

    • Boosts brand presence and connects with customers
    • Easy to set up and manage storefront
    • Enhances discoverability of products and collections
    • Enables direct customer engagement through reviews
    • Automates processes to boost sales
    • Provides detailed channel analytics for performance tracking
    • Offers accelerated checkout with Shop Pay
    • Builds trust with 'Track with Shop' button
    • User-friendly interface
    • Supports multiple businesses and generates sales effortlessly
    • Convenient for mobile sales
    • Personalized product recommendations
    • Offers valuable insights on sales and orders through analytics

    Cons

    • Potential issues with chargebacks and account suspensions
    • Customer support can be difficult to reach and unhelpful
    • Fraud and security concerns
    • Complaints about the interface being complicated in certain aspects
    • Limited availability in some regions
    • Default installation and related difficulties in uninstalling
    • Negative experiences with handling chargebacks
    • Reports of errors in automated thank you pages

    Top Helpful Reviews

    HOUSE OF SHE

    Oct 02, 2025  on Shopify

    This entire experience has been a complete failure of support and a major disappointment. As a seller and boutique owner, I have wasted significant time attempting to use this app. The most frustrating part is the absolute lack of assistance: Shopify Support cannot provide answers (despite creating the product), and the app's support channels offer no resolution. The inability to get clear guidance is unacceptable and renders this application unusable for business owners. This product is a joke, and I strongly advise against using it.

    Divine Light Codes

    Sep 28, 2025  on Shopify

    It's a great app, I love the features. One thing they need to improve is that the agressive shop app login makes it difficult for customers to take advantage of our loyalty rewards programs.

    Solus LLC

    Sep 27, 2025  on Shopify

    great but the advertising results where alot better for my friends we tested with the exact same campaigns and his did amazing and mine got 0 customers i had more products and everything better but his did outstanding

    JFM Accessories

    Sep 25, 2025  on Shopify

    Uygulamanın satış potansiyeli taşıdığına inanıyorum mağazamda henüz bir trafik artışı görmedim ancak umutluyum.

    Anywell

    Sep 25, 2025  on Shopify

    The seat width is just right, so it’s not tiring even after sitting for a long time. It also moves smoothly and can easily get over small ramps,solving our big troubles!

    Wagstaff Watches

    Sep 25, 2025  on Shopify

    It is a really handy way for customers to track parcels and deliveries and contact you if there is an issue.

    Exit 56

    Sep 21, 2025  on Shopify

    Overall, I am very satisfied. One thing I'd like to see is better rates for Media Mail. They have gone up almost 100% in 4 years. You offer great discounted rates for other, larger, parcels, but nothing for Media Mail. I especially like the Reports you can get and the ease of adding a Discount. I wish there was a way to mass mail my customers without having to go through a third party which I have to pay for.

    VIPnumbersUK

    Sep 21, 2025  on Shopify

    Perfect app. we use it for 2 website and helping us a lot. Goldnumbers4you.co.uk VIPNumbersuk.co.uk Thank you SHOP

    geeneu

    Sep 21, 2025  on Shopify

    This is my first time using a store app, and so far, I'm really impressed. The setup was simple, and everything went smoothly and intuitively at the start. I like how clean and modern it looks, and it makes my brand feel professional right away. It's easy to use and helps me connect with customers, and I've already seen how it will support the growth of my store. I highly recommend it to any business owner.

    L'atelier de Noushka

    Sep 15, 2025  on Shopify

    Très pratique, je connaissais shop en tant que particulier pour commander sur divers site, c'est top! Pas besoin de rentrer systématiquement les coordonnées bancaires,adresse etc... Désormais en tant que pro, très contente de proposer ce service à mes clientes.

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