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9.2
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Shop

Develop by Shopify
Free plan available
  • Verified
  • Boost your brand presence and connect with customers on Shop

    Customer engagement
    Product management
    Personalized recommendations
    Brand customization
    Sales automation
    Performance analytics
    Accelerated checkout
    Tracking transparency

    About Shop

    Built by Shopify

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    Introduction Video

    Description

    The Shop channel is your control center for managing and optimizing your brand presence on Shop.

    Take control of your brand presence on the Shop app. Ensure your mobile app storefront reflects your brand by integrating assets and customizing your store details. Manage products and collections to improve discoverability. Engage directly with customers, view and reply to reviews, and use automation to boost sales. Use Shop channel analytics to track impressions, favorites, orders, and sales.

    Take control of your brand presence on the Shop app. Ensure your mobile app storefront reflects your brand by integrating assets and customizing your store details. Manage products and collections to improve discoverability. Engage directly with customers, view and reply to reviews, and use automation to boost sales. Use Shop channel analytics to track impressions, favorites, orders, and sales. more
    • Convert more sales with Shop Pay’s accelerated checkout
    • Build trust and increase transparency with the ‘Track with Shop’ button
    • Customize your mobile app storefront with assets unique to your brand
    • Engage and retain customers with personalized product recommendations
    • Measure Shop’s impact on your business with key performance analytics

    Pros

    • Boosts brand presence and connects with customers
    • Easy to set up and manage storefront
    • Enhances discoverability of products and collections
    • Enables direct customer engagement through reviews
    • Automates processes to boost sales
    • Provides detailed channel analytics for performance tracking
    • Offers accelerated checkout with Shop Pay
    • Builds trust with 'Track with Shop' button
    • User-friendly interface
    • Supports multiple businesses and generates sales effortlessly
    • Convenient for mobile sales
    • Personalized product recommendations
    • Offers valuable insights on sales and orders through analytics

    Cons

    • Potential issues with chargebacks and account suspensions
    • Customer support can be difficult to reach and unhelpful
    • Fraud and security concerns
    • Complaints about the interface being complicated in certain aspects
    • Limited availability in some regions
    • Default installation and related difficulties in uninstalling
    • Negative experiences with handling chargebacks
    • Reports of errors in automated thank you pages

    Top Helpful Reviews

    Quelle Vitality Products

    Jul 15, 2025  on Shopify

    So far, so good! It's easy to access, seems to attract customers with little effort, and gets user info for communications.

    Wits' End Records

    Jul 15, 2025  on Shopify

    We love Shop and how it allows us to quickly and efficiently reach customers we never could have virtually. We are a record store out of western Kentucky and Shop has allowed us to reach a much broader audience. With the prices of a small rural town record store and a collection of something from a big city, we make a lot of people happy through this app! It is user friendly for people like me who are not tech savvy as well!

    Red Rooster Coffee

    Jul 14, 2025  on Shopify

    As it is integrated so seamlessly with the Shopify backend, it's very easy to manage. The storefront is easy to create and update and it essentially runs itself.

    Shopboxdeals

    Jul 14, 2025  on Shopify

    I wouldn’t say customer service was unresponsive — the support staff did reply and acknowledged the issue. However, it was beyond their scope, so they escalated it. That’s when the waiting began. When you run an online store 24/7, timely resolution is critical. Delays can really disrupt operations.

    Bama Signs & Screens

    Jul 14, 2025  on Shopify

    The Shop app is incredible! Always accurate and dependable which is a huge help in selling and buying online these days!

    La boutique du 93

    Jul 13, 2025  on Shopify

    Très déçu par cette application. Elle n’a pas fonctionné comme prévu, a ralenti ma boutique et le support client est inexistant. Je ne recommande pas, surtout si vous débutez sur Shopify.

    Keep-n-Trip. Gear for comfy trips with furry friend

    Jul 13, 2025  on Shopify

    Disgusting service! I do not recommend! It looks attractive, but they cheat with payments. I set up payments "same day" in this service, but I was deceived twice and made to wait almost 7 days. I had to go back to another financial provider. I repeat, I do not recommend it at all!

    Dynalogis

    Jul 08, 2025  on Shopify

    Jai rien de négativement a dire.mais jusqu'à fermé mon site, pas possible, mais c'est une nouvelle expérience, je ferez mieux la prochaine fois en conséquence, de certains imprévus.

    happy good deals

    Jul 07, 2025  on Shopify

    Super easy to use and helps my store look professional! Managing products and tracking orders is very smooth. Perfect if you want to grow your fashion or accessory shop. Highly recommend!

    Varouj.com

    Jul 05, 2025  on Shopify

    I have contacted support for over 6 months and i am still not able to get my account back- they emailed me saying im good to use the account and we are approved but noting has changed in the backend. Everytime i talk to an agent they tell me they will get it fixed in 48 hours, but noting is being done.... I am honestly very surprised that SHOP PAY is this bad with support... its honestly very disappointing...

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