SO Far OK. at first a little confusing to get going, still not sure I fully understand everything. I think interface could be improved. I wish there was better organic discovery within the shop app, and I wish there was a web portal for it where people could browse online and favorite shops because alot of people still do desktop shopping and browsing, rather than phone. That said i have had SOME sales from it like a handful, so it's better than nothing! :)

Absolutely raging. My customers addresses are being merged with other postcodes when entering shipping address on this app. I have lost £200 of product being sent to incorrect addresses and my customers are raging. As am I. What you going to do about it? This is bad.

We trust this company and have always appreciated their consistency, and service. Businesses like this make it easier to operate with confidence, knowing we’re supported by partners who take pride in what they do. — Chateau Marchetti® A luxury inspirational brand committed to excellence, empowerment, and purpose. Luxury Rentals | E-Books | E-Commerce Home of Mugs4Life

I love how smoothly the app operates and the conversion rate has been pretty good as well. i'm really thinking about adding a couple of other stores i have to the shop app.

Great app on it's own but comes with the caveat that when customers who have used shop pay before go to checkout in your store, it implements a forced re-direct from your normal checkout page to a shop pay page where EVERY OTHER payment option you have painstakingly implemented for your store is HIDDEN. Literally holding your checkout page to ransom. "As a workaround, a customer prefers to use a different payment method, they will need to check out using an incognito browser OR select the Checkout as a Guest option in the Shop Pay checkout. Additionally, clearing their browser's cookies and cache completely—ideally from "All Time"—might help as well." This was the official reply I received from Shopify if you can believe it, I still can't.

Bella come app, peccato che scaricandola su smartphone non c'è la possibilità di metterla in italiano... dovreste pensarci visto che ci sono negozi italiani che usano shopify. Peccato!

Excellent service that provides many advantages. In my opinion, it's essential for every Shopify store. I definitely recommend it.

A very slick channel, easy to edit, customers enjoy using it and the ease of checking out. Unfortunately if you use, say infinite options because your catalogue is super wide rather than deep, and the ridiculous 100 variant cap is quickly met, shop will not work. and of course to upset customers who didn't get what they thought that might, it's all merchants fault according to shopify. As soon as shopify gives all it's merchants the options of making more than 100 veriants I'll launch shop again. until then, they'll just keep shooting themselves in the feet thinking all stores sell 3 variants of stuff.

I am deeply disappointed and frustrated with Shopify's lack of effective security measures against fraudulent transactions. Recently, a customer made a purchase from my Shopify store, received the product and service promptly, and then falsely reported the transaction as fraudulent to their bank. Shopify did not flag the transaction as suspicious, and the customer's bank did not block their card either, yet they ruled against me. As a result, not only did I have to return the purchase amount, but I was also charged a $15 investigation fee by the bank. Shockingly, the same customer exploited this vulnerability again just two weeks later, repeating the same fraudulent behavior. Once again, Shopify provided no warning or protection, resulting in another financial loss for me and another unjustified $15 fee. In total, due to Shopify's inadequate security and the bank's oversight, I lost $230 in just one month. My store has been running successfully for seven years, and now I feel completely unprotected and vulnerable. This situation encourages dishonest people to exploit hard-working business owners like myself. I urge Shopify to strengthen their security protocols and protect their merchants from this type of blatant fraud and abuse.

Continuously charging my account. No person to speak to. I closed my account months and months ago and no one is able to help me and they continue to charge my account. I have tried emailing but it bounces back. I’ve tried speaking my with the AI chat and it won’t put me through to an actual person. This is ridiculous

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Very user friendly and has a lot of different campaign options that hel drive branding and business. I plan on utilizing it more and learning all its capabilities.

Very useful trending items with efficiently checking out payment processing like ittoo much appreciated

shop ads stop working around black friday in 2024 and shop has not helped me find a solution to why. As far as the app in general it works great but the new ads feature does not. I am very disappointed with this app now

thank you shopify 24/7 customer support, the answers to my questions are immediately and precise. VERY IMPRESSIVE customer service, for a startup owner.

Its a very good app, however there is a lot of setting up and it your not geart and doing this kind of thing it can be a little frustrating. Saying that I did find the help good when I was reaching out.

If I could give zero stars, I would. Their latest update is a complete disaster for merchants. I needed to charge tax on top of my prices for the USA, but thanks to their brilliant new system, taxes are now automatically deducted from my prices—completely eating into my margins. I reached out for support 23 days ago. TWENTY-THREE DAYS. Multiple follow-ups, zero meaningful responses. Just a black hole of incompetence. How does a company running an e-commerce platform not prioritize fixing an issue that directly impacts sellers’ revenue? I’m deactivating my shop and moving on. Shopify clearly doesn’t care about its merchants, only their own bottom line.

something is wrong with Shop but it won't tell me what and if i want to delete this unnecessary piece of shit, my entire fucking store crashes to the fucking ground??? fuck off, Shop.

Shop is clean, organized and easy to use. While they are developing new designs, tools and resources to better promote services and business, the app does well to translate the experience of our individual storefronts into the Shop space and effective POS purchasing. Looking forward to growing with the app and finding even larger communities that appreciate ease of business and quality of service, goods and communication through effective technology.

Hello, I have this message "Shop has noticed your store doesn't meet shopping requirements." And now I can't receive payments. Never had any problem before and now this? Can someone help and tell me what I need to do? I didn't even receive an email. I have no answers and there is nothing I can do on my side. Thank you