Shop has made me a lot of money the last few years. I'm deducting a star because the Shop app ad campaigns are a rip off. With what Shopify charges for the order is based on subtotal + taxes + shipping, and it guarantees that Shopify will always make more money from the order than you do. It will also push the lowest order value, still charge you the full fee, and take most of your profit. By the end of the campaign, Shopify took 47% of my profit in ad conversion fees. Shop app is great for another source of sales, just highly recommend staying away from the ads.

Shop is an app that promises a lot and delivers next to nothing. The app delivers about 0.1% of monthly sales. Customer support from Shopify is non-existent.

We’ve been using the Shop app as a merchant and have found it to be an excellent tool for connecting with our customers. The way it handles images is particularly good. Our product photos scale down perfectly so customers always get a clean, professional look. We’ve also seen a real benefit from the seamless product review integration. Displaying customer feedback directly in the app has helped build brand trust and gives new shoppers the confidence to make a purchase. Overall, we highly recommend the Shop app to any merchant looking for a user-friendly, visually polished, and trust-building platform for their store.

Everything is here to run a successful business. Certain details of the app are somewhat daunting for a new user. On the flip side, I see amazing opportunities for expansion.

Advertising is a TOTAL RIP OFF!!! I sold 2 items and was charged more than my profit margin from SHOP... I will NEVER Advertise with them again

I've ordered phone accessories twice now and each time I was impressed. Love the sleeks designs and how quickly it arrived in Abu Dhabi -Omar S., Abu Dhabi.

I found it by surprise, and I was unaware of the app's functions. To my surprise, seeing all my products in one place with photos the layout, pricing, and descriptions, I was very impressed.

Fantastic platform, so well developed and easy to use for the customer. Please bring advertising features and Shop Promise to the UK!

Man ist immer beim anpassen da die Übernahme von Einstellungen in Shopify ist nicht immer 1:1 Bitte helfen uns Lösungen zu finden ;-)

The experience was terrible. Encountered a plenty of high risk fraudulent orders as soon as I opened it. Not only did I lose product, sales, but I was even charged a $12 processing fee per order? Orders can't be canceled and even my bank account is under control Not recommended at all

Love having shop pay, in todays society there are a lot of people struggling to make ends meet, and with shop pay it offers our clients another way to make things affordable, thank you shop pay.

I rarely give a 1 star review but Shop has been ruining us. We have different shipping options, including "Build a Box" or "Request for shipping quote". These 2 options are free for obvious reasons - as they are just add-on service we provide to our customers. We do not offer "Free Shipping". However Shop was designed in a way that whenever there is the keyword "Free" found under shipping options, it will automatically show "Free Shipping" when customers click on any items in our store. Since the customization settings are way to basic & rigid, we cannot edit to change how this was shown nor hiding it so that customers will not have a false impression that we offer free shipping. Because of this design flaw by Shop / Shopify, we have been receiving order cancellations because customers believed we provide Free Shipping!! This does not only add on to our admin work, it is basically killing us as a small business when all we are trying was to build our brand and gain trust from customers. We have brought this issue to Technical Support. While the agent that helped me was phenomenal, he couldn't help solve the problem as it's beyond his capability as well. If it is not because of this issue, we have no beef with Shop / Shopify. Hope someone is actually reading this and would help us solve this critical issue that's costing our business immensely.

It is actually great to have our store listed on the Shopify marketplace, however it does not show if items are in stock or not. Most of our complaints come from customers who thought items they ordered were in stock - but actually were on backorder - or a pre-order. Shop app does not show that. Shoppers would have to know to ask the AI if it is in stock - or try to direct them to our real website so they can see real stock availability. You cannot edit your Shop store very much either. Just very very basic tweeks. Can't select products you want to appear on your home page. For the developers: The "IT'S BAD" button does not work to submit a review for this app - only the "IT'S GOOD" button works. I wonder why?

It is hard to appreciate any of the features. I have had a shopify account open now for 2 Months and have yet to receive any payouts. They continue to hold $4k of sales and growing. I have gone through 3 different proceedures that Shopify has recommended to no avail. No phone support no follow up emails. Very challenging not only for cashflow but for tax reporting in this first quarter of the year.

I am pleased, overall, with my experience as someone new to building a store and no technical background. I'm not thrilled with having to pay for additional subscription apps to make it functional, but most of the apps at least have a "small" shop level that will allow me (and others) to scale before killing us with fees.

No funziona ogni volta che un cliente chiede uno sconto con il primo registro viene un popUp con un codice, quando cerchi il codice la pagina di acquisto se chiude.

I love everything about this easy to use app, anyone can launch their own personal brand immediately -UltraKingDragon

It was a great experience. I love these items. So fun and bright and honestly really comfortable to wear.

The technical support is quite abysmal. God forbid you have some 1-star archived reviews with your partner app (with issues already resolved with customers), they will cause a nightmare that is near-impossible to fix, as Shop will still reflect a negative rating, even once those reviews are permanently deleted. A true nightmare for Shopify's paying merchants. Be warned...

SO Far OK. at first a little confusing to get going, still not sure I fully understand everything. I think interface could be improved. I wish there was better organic discovery within the shop app, and I wish there was a web portal for it where people could browse online and favorite shops because alot of people still do desktop shopping and browsing, rather than phone. That said i have had SOME sales from it like a handful, so it's better than nothing! :)