Shop logo

Customer reviews: Shop

Develop by Shopify

Reviews (5,655)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

  • Intuitive and easy to use interface
  • Improves sales and customer engagement
  • Seamless integration with Shopify and other platforms
  • Efficient order tracking and management
  • Customization options for businesses
  • Secure and fast checkout process

Common Concerns

  • Customer support can be lacking and unresponsive
  • Technical issues such as syncing products and sales tax errors
  • Learning curve for new users
  • Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

Amalia J & Boutique

Feb 17, 2025  on Shopify

This app is great with exception of Shop Advertising campaigns, they offer campaigns base on the sale with a ROI that you select but it is a lie , as i just had a sale for $470 and they charge me $360 for advertising charges and my ROI was 2.5 . So $360 is not an ROI of 2.5 .They anwser that in the small letters the ROI is not guarantee and they will charge you what they want and if you cancel the sale they will also charge me the $360.

Orb Sports Cards & Collectibles

Feb 15, 2025  on Shopify

So easy to set up and has been an incredible driver of sales growth for our store as our customers love shopping and earning shop cash!

Muzfit Sportswear

Jan 29, 2025  on Shopify

Werkt goed, alleen geen idee waarom niet al mijn reviews worden overgenomen… hulp hierbij zou ik erg waarderen!

The Command Bunker

Jan 29, 2025  on Shopify

So far, I like Shop, I have received more purchasing customers than I did prior. Every little bit helps.

Najdovski

Jan 24, 2025  on Shopify

L’application est utile, mais il est nécessaire d’améliorer les instructions. Il est important d’informer clairement les utilisateurs qu’il faut retirer le mot de passe de leur compte Shopify afin de pouvoir se connecter à Facebook et Instagram. Cette information doit être bien visible, et non pas laissée à la recherche, comme je l’ai fait pendant plusieurs jours avant de trouver où était le problème. Si vous la placez de manière claire et facilement accessible, cela facilitera considérablement le processus pour tous les utilisateurs.

Homily Home

Jan 15, 2025  on Shopify

I added the app to my store, and it start giving customers smooth experience, that led towards Sales.

Minutemen Coffee Company

Jan 14, 2025  on Shopify

As of January 1, 2025 this app will be charging sales tax on all orders, whether the item sold is taxable or not. We sell an unprepared food item, which is NOT taxable. This is considered stealing.

RMKA SELECT

Jan 14, 2025  on Shopify

Bravo Shop , this app is fantastic I am surprised at how much business I receive through Shop . Keep up the amazing work, Shop is a great sales channel and If your not utilizing it you will be throwing away sales .

Bougie Brown Girl Co.

Jan 08, 2025  on Shopify

I love this app because it gives me another option to increase the visibility of my products. My customers love it because of the ease and trust it provides when shopping with my brand.

Bubble & Co. Accessories

Jan 02, 2025  on Shopify

Tenho uma loja nova e estou a gostar muito de utilizar a app Shop. É fácil de utilizar, muito intuitiva e tem um layout lindo.

Holiday Java

Dec 31, 2024  on Shopify

Does exactly what it should and that’s make things easier for the consumer. I’m at the beginning of this glorious journey but I already see the potential of my store.

Plans with Aloha

Dec 28, 2024  on Shopify

For those just starting out, this is a great site to feature your goods. It does take some time to learn, but it is pretty user friendly.

Toy Snowman

Dec 27, 2024  on Shopify

I do see a lot of sales and its not much effort on my end to get it running . On my dashboard it says I have 5k followers but how do i see my growth or followers on the dash ?

Kreate Self-Love

Dec 22, 2024  on Shopify

Shop is a widely used platform for businesses and consumers alike. It acts as a hub for e-commerce and package tracking, making online shopping easier for both sellers and buyers. Here’s an overview of how Shop is commonly used: For Businesses: Order Management: Shop connects with e-commerce platforms like Shopify to help businesses manage orders efficiently. Customer Engagement: The app allows businesses to communicate with customers, send updates, and promote brand loyalty. Analytics: Businesses can use Shop to gain insights into customer behavior and improve marketing strategies. For Customers: Seamless Shopping: Shop enables easy browsing, buying, and checkout with saved payment details and shipping addresses. Order Tracking: Users can track their packages in real-time, consolidating shipments from multiple retailers into a single view. Sustainability Focus: The app highlights carbon-neutral delivery options, which appeals to eco-conscious consumers. If you're a business owner using platforms like Shopify for your store, integrating with Shop can improve your customer’s experience by providing transparency and convenience. It also helps you build trust and loyalty, which are critical for new brands like KSL&CO. Would you like insights on setting up or optimizing your presence on Shop?

Rebelfy

Dec 22, 2024  on Shopify

There is a little bit of a learning curve like anything else but it integrates nicely with Printful. There are sone functions that could be simplified like templates and duplicating pages. Compared to doing it yourself this is a good option.

Trail.nl

Dec 16, 2024  on Shopify

For a customer once logged in via Shop, there is no normal way to logout. So if you want to use a different email address there is no way to go to the normal checkout. You can only “switch Shop accounts” so you have to create a new one. Not very user friendly. We uninstalled the app.

L&B Custom Designs

Dec 16, 2024  on Shopify

I would recommend this app to others, because it gives your customers convent and easy way to make purchases.

My Pet Buddy

Dec 15, 2024  on Shopify

This is one of the best platforms for growing our business and becoming known. The structure is lucrative and easy to sell and buy on. My Pet Buddy Stores will love to grow with it. Thank you.

BELA FILS Jewelry

Dec 15, 2024  on Shopify

its a very Good app easy to use i like it

Mimi’s Bling Self Defense Keychains and more

Dec 14, 2024  on Shopify

I like it I like how it keeps track of everything. It shows my tracking. I’ve ordered stuff from other people off of there just because I seen it I mean, I like it.

Scroll to Top