I am deeply disappointed and frustrated with Shopify's lack of effective security measures against fraudulent transactions. Recently, a customer made a purchase from my Shopify store, received the product and service promptly, and then falsely reported the transaction as fraudulent to their bank. Shopify did not flag the transaction as suspicious, and the customer's bank did not block their card either, yet they ruled against me. As a result, not only did I have to return the purchase amount, but I was also charged a $15 investigation fee by the bank. Shockingly, the same customer exploited this vulnerability again just two weeks later, repeating the same fraudulent behavior. Once again, Shopify provided no warning or protection, resulting in another financial loss for me and another unjustified $15 fee. In total, due to Shopify's inadequate security and the bank's oversight, I lost $230 in just one month. My store has been running successfully for seven years, and now I feel completely unprotected and vulnerable. This situation encourages dishonest people to exploit hard-working business owners like myself. I urge Shopify to strengthen their security protocols and protect their merchants from this type of blatant fraud and abuse.

Continuously charging my account. No person to speak to. I closed my account months and months ago and no one is able to help me and they continue to charge my account. I have tried emailing but it bounces back. I’ve tried speaking my with the AI chat and it won’t put me through to an actual person. This is ridiculous

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

Very user friendly and has a lot of different campaign options that hel drive branding and business. I plan on utilizing it more and learning all its capabilities.

Very useful trending items with efficiently checking out payment processing like ittoo much appreciated

shop ads stop working around black friday in 2024 and shop has not helped me find a solution to why. As far as the app in general it works great but the new ads feature does not. I am very disappointed with this app now

thank you shopify 24/7 customer support, the answers to my questions are immediately and precise. VERY IMPRESSIVE customer service, for a startup owner.

Its a very good app, however there is a lot of setting up and it your not geart and doing this kind of thing it can be a little frustrating. Saying that I did find the help good when I was reaching out.

If I could give zero stars, I would. Their latest update is a complete disaster for merchants. I needed to charge tax on top of my prices for the USA, but thanks to their brilliant new system, taxes are now automatically deducted from my prices—completely eating into my margins. I reached out for support 23 days ago. TWENTY-THREE DAYS. Multiple follow-ups, zero meaningful responses. Just a black hole of incompetence. How does a company running an e-commerce platform not prioritize fixing an issue that directly impacts sellers’ revenue? I’m deactivating my shop and moving on. Shopify clearly doesn’t care about its merchants, only their own bottom line.

something is wrong with Shop but it won't tell me what and if i want to delete this unnecessary piece of shit, my entire fucking store crashes to the fucking ground??? fuck off, Shop.

Shop is clean, organized and easy to use. While they are developing new designs, tools and resources to better promote services and business, the app does well to translate the experience of our individual storefronts into the Shop space and effective POS purchasing. Looking forward to growing with the app and finding even larger communities that appreciate ease of business and quality of service, goods and communication through effective technology.

Hello, I have this message "Shop has noticed your store doesn't meet shopping requirements." And now I can't receive payments. Never had any problem before and now this? Can someone help and tell me what I need to do? I didn't even receive an email. I have no answers and there is nothing I can do on my side. Thank you

Je recommande la boutique chien unique à tous les maîtres et maîtresses de chiens pour de bons jouets, produits utilisés et même vêtements pour nos amours de toutous! je donne la note de 100 sur 100 à cette nouvelle boutique en ligne

This app is great with exception of Shop Advertising campaigns, they offer campaigns base on the sale with a ROI that you select but it is a lie , as i just had a sale for $470 and they charge me $360 for advertising charges and my ROI was 2.5 . So $360 is not an ROI of 2.5 .They anwser that in the small letters the ROI is not guarantee and they will charge you what they want and if you cancel the sale they will also charge me the $360.

So easy to set up and has been an incredible driver of sales growth for our store as our customers love shopping and earning shop cash!

So far, I like Shop, I have received more purchasing customers than I did prior. Every little bit helps.

Werkt goed, alleen geen idee waarom niet al mijn reviews worden overgenomen… hulp hierbij zou ik erg waarderen!

L’application est utile, mais il est nécessaire d’améliorer les instructions. Il est important d’informer clairement les utilisateurs qu’il faut retirer le mot de passe de leur compte Shopify afin de pouvoir se connecter à Facebook et Instagram. Cette information doit être bien visible, et non pas laissée à la recherche, comme je l’ai fait pendant plusieurs jours avant de trouver où était le problème. Si vous la placez de manière claire et facilement accessible, cela facilitera considérablement le processus pour tous les utilisateurs.

I added the app to my store, and it start giving customers smooth experience, that led towards Sales.

Bravo Shop , this app is fantastic I am surprised at how much business I receive through Shop . Keep up the amazing work, Shop is a great sales channel and If your not utilizing it you will be throwing away sales .