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Customer reviews: Shop

Develop by Shopify

Reviews (5,761)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

  • Intuitive and easy to use interface
  • Improves sales and customer engagement
  • Seamless integration with Shopify and other platforms
  • Efficient order tracking and management
  • Customization options for businesses
  • Secure and fast checkout process

Common Concerns

  • Customer support can be lacking and unresponsive
  • Technical issues such as syncing products and sales tax errors
  • Learning curve for new users
  • Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

MonsteraEtc

Apr 13, 2025  on Shopify

I am pleased, overall, with my experience as someone new to building a store and no technical background. I'm not thrilled with having to pay for additional subscription apps to make it functional, but most of the apps at least have a "small" shop level that will allow me (and others) to scale before killing us with fees.

Design Optical

Mar 30, 2025  on Shopify

Facile gestione dello store, funzionalità top

Silent Rebel

Mar 17, 2025  on Shopify

Silent Rebel ordering was quick and easy. Great experience. Can't wait to get my items.

Teuila Fatupaito

Mar 13, 2025  on Shopify

good platform

Koala Stress Free

Mar 11, 2025  on Shopify

Good!

Zara Lillys

Feb 27, 2025  on Shopify

Its a very good app, however there is a lot of setting up and it your not geart and doing this kind of thing it can be a little frustrating. Saying that I did find the help good when I was reaching out.

Trend Fox

Feb 25, 2025  on Shopify

Laurietta-fashion

Feb 24, 2025  on Shopify

Très bonne application

Chien Unique

Feb 21, 2025  on Shopify

Je recommande la boutique chien unique à tous les maîtres et maîtresses de chiens pour de bons jouets, produits utilisés et même vêtements pour nos amours de toutous! je donne la note de 100 sur 100 à cette nouvelle boutique en ligne

AIMA

Feb 18, 2025  on Shopify

Why Knot Endeavors

Feb 15, 2025  on Shopify

interesting and quince items

Grumpy Guy Pens

Feb 15, 2025  on Shopify

I would highly recommend using Shop as a platform to sell your products.

Anvil Home

Feb 14, 2025  on Shopify

This Is It Gifts Inc.

Feb 02, 2025  on Shopify

it's fine

SR Liveshopping

Jan 31, 2025  on Shopify

Muzfit Sportswear

Jan 29, 2025  on Shopify

Werkt goed, alleen geen idee waarom niet al mijn reviews worden overgenomen… hulp hierbij zou ik erg waarderen!

The Command Bunker

Jan 29, 2025  on Shopify

So far, I like Shop, I have received more purchasing customers than I did prior. Every little bit helps.

OOST Nutrition

Jan 29, 2025  on Shopify

Najdovski

Jan 24, 2025  on Shopify

L’application est utile, mais il est nécessaire d’améliorer les instructions. Il est important d’informer clairement les utilisateurs qu’il faut retirer le mot de passe de leur compte Shopify afin de pouvoir se connecter à Facebook et Instagram. Cette information doit être bien visible, et non pas laissée à la recherche, comme je l’ai fait pendant plusieurs jours avant de trouver où était le problème. Si vous la placez de manière claire et facilement accessible, cela facilitera considérablement le processus pour tous les utilisateurs.

Lyfer

Jan 13, 2025  on Shopify

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