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Customer reviews: Shop

Develop by Shopify

Reviews (5,761)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

  • Intuitive and easy to use interface
  • Improves sales and customer engagement
  • Seamless integration with Shopify and other platforms
  • Efficient order tracking and management
  • Customization options for businesses
  • Secure and fast checkout process

Common Concerns

  • Customer support can be lacking and unresponsive
  • Technical issues such as syncing products and sales tax errors
  • Learning curve for new users
  • Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

Rebelfy

Dec 22, 2024  on Shopify

There is a little bit of a learning curve like anything else but it integrates nicely with Printful. There are sone functions that could be simplified like templates and duplicating pages. Compared to doing it yourself this is a good option.

Trail.nl

Dec 16, 2024  on Shopify

For a customer once logged in via Shop, there is no normal way to logout. So if you want to use a different email address there is no way to go to the normal checkout. You can only “switch Shop accounts” so you have to create a new one. Not very user friendly. We uninstalled the app.

L&B Custom Designs

Dec 16, 2024  on Shopify

I would recommend this app to others, because it gives your customers convent and easy way to make purchases.

My Pet Buddy

Dec 15, 2024  on Shopify

This is one of the best platforms for growing our business and becoming known. The structure is lucrative and easy to sell and buy on. My Pet Buddy Stores will love to grow with it. Thank you.

BELA FILS Jewelry

Dec 15, 2024  on Shopify

its a very Good app easy to use i like it

Mimi’s Bling Self Defense Keychains and more

Dec 14, 2024  on Shopify

I like it I like how it keeps track of everything. It shows my tracking. I’ve ordered stuff from other people off of there just because I seen it I mean, I like it.

Ink & Stars

Dec 14, 2024  on Shopify

Easy navigation within and between stores, good search function, and straight-forward, trusted purchasing process.

ETHIO-PARIS

Dec 13, 2024  on Shopify

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The Worlds Most Famous

Dec 13, 2024  on Shopify

I've never sold anything on shop but i have used shop to track my orders and they are always accurate and timely about all my packages.

Zindeo

Dec 13, 2024  on Shopify

We decided to switch to shopify from woocommerce just because of international sale. The platform is not ready to sell to different countries with different languages and different currencies. On top of that the advisors are not experienced, one of them just completely destroyed our store. The good reviews must be from a store owners with one language, one currency. We lost losts of money and time.

Artisan's Studio

Dec 10, 2024  on Shopify

I used to shop with other vendors. I have nothing wrong to say. Excellent tracking, and the commutation is fantastic Can someone review my store and see if I'm doing what I'm supposed to be doing?

ACCEXO

Dec 09, 2024  on Shopify

The app is working well. I have had a few sales and highly recommend it. I look forward to additional improvements in the area of product management. Also, I hope Shopify would lower the bar to allow shops like mine to advertise in Shop.

Goloxinas

Dec 08, 2024  on Shopify

I've loved it and have gotten a lot of exposure from it. I wish there was a better way to market myself there and expand my business to reach more customers

Shop by Edgard

Dec 08, 2024  on Shopify

L’application est intuitive et permet de poser des questions précises ou générales, avec des réponses adaptées aux besoins professionnels.

www.igenext.com| ABBIGLIAMENTO DI LUSSO BORSE SCARPE E ACCESSORI

Dec 08, 2024  on Shopify

Buongiorno, dopo 15 giorni di attesa, per la risoluzione del problema relativo alla visualizzazione del prezzi pubblicati non corretti, questa è la risposta ottenuta: Numero del ticket 52653767 Fahad S 23:42 Ciao Paolo, Grazie per la tua risposta di seguito. Comprendo completamente la tua situazione e l'ho portata anche al nostro team. Il nostro team sta lavorando per risolvere questo problema, ma a causa della natura complessa e altamente tecnica di alcuni problemi, il processo di indagine può richiedere più tempo del solito. Inoltre, il nostro team di sviluppo dà priorità ai problemi in base alla gravità e all'impatto e ciò potrebbe portare a un ulteriore ritardo nella risoluzione di un problema. Nel frattempo, se stai pensando di disabilitare l'app Shop e l'effetto sulle tue vendite è minimo, è un'opzione praticabile e può essere considerata. Direi che l'esperienza è pessima.

Blissful Bloom Boutique

Dec 06, 2024  on Shopify

Customer Love for Blissful Bloom Boutiq! Welcome to Blissful Bloom Boutiq, where creativity blossoms and every product tells a story! Our boutique specializes in handmade treasures crafted with care, passion, and a sprinkle of love. From charming designs to one-of-a-kind creations, we pride ourselves on delivering high-quality, unique items that brighten your day. Each piece is thoughtfully designed to bring joy, beauty, and a touch of inspiration to your life. ✨ Why Choose Us? ✨ Handmade with Love: Every item is crafted with attention to detail and a passion for quality. Unique & Customizable: Stand out with pieces that are as unique as you are! Exceptional Customer Service: Your happiness is our priority, and we’re here to ensure you have an amazing experience. What Our Customers Are Saying: "Absolutely LOVE my purchase! The quality and craftsmanship are beyond anything I expected. I get so many compliments! Can’t wait to shop here again!" Thank you for supporting our small business and being part of our journey. Explore our collection and discover your next favorite piece today!

Smooth T

Dec 06, 2024  on Shopify

They’re always on time if not, they’re very concerned. Will track your problem. If any problem they do a good job.

Double Serenity

Dec 04, 2024  on Shopify

We have been working on our Domain Issue since October 30, 2024 and everyone keep telling us the same words: "I can confirm that your domain issue has been escalated and is currently being handled by the domains team." However, we are in December and no results yet on our Domaine Name being updated and corrected. This ticket number given to us should have been escalated to a Manager's Desk as top priority by now. I am trying to get my business up and running and no one on Shopify's team seem to care about the urgency of our business situation. Their support system is poor poor poor!

A Martian’s Closet

Dec 04, 2024  on Shopify

It’s been great I started my Shopify about 2 years ago and I’m actually seeing an increase in sales after interacting with the app itself buying things I actually like and things like that ,I will continue to keep shopping and selling on the app!!

R&D Laboratory Equipment

Dec 02, 2024  on Shopify

Do not use Shopify. Save yourself a bunch of headaches and go with a different company. Top ten worst customer service ever!

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