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Customer reviews: Shop

Develop by Shopify

Reviews (5,655)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

  • Intuitive and easy to use interface
  • Improves sales and customer engagement
  • Seamless integration with Shopify and other platforms
  • Efficient order tracking and management
  • Customization options for businesses
  • Secure and fast checkout process

Common Concerns

  • Customer support can be lacking and unresponsive
  • Technical issues such as syncing products and sales tax errors
  • Learning curve for new users
  • Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

Pkt's Jewelry Gift Shop

Nov 29, 2024  on Shopify

It was really a pleasure to navigate through the shop. I therefore recommend to you positively to visit the shop to experience the same.

camping2024

Nov 27, 2024  on Shopify

Okay, die app hat erstaunlich wichtige Funktionen und ist sehr intuitiv bedienbar. Schade, dass ich diese nicht früher schon entdeckt habe. Empfehlenswert!

Doggy Trend

Nov 26, 2024  on Shopify

je me suis sentie soutenue jusqu'a la fin, c'est vraiment génial d'etre ainsi guider quand tu débute et que tu t'y connais pas non plus,... merci beaucoup

MARIE & COAVEN HOLDING

Nov 26, 2024  on Shopify

Facile d'accès,bonne projection des impressions clients,bons suivi des produits exposés je le conseille vivement cette application est pour nous au top !.

Moonlight Dreams Bath Boutique

Nov 24, 2024  on Shopify

So far I'm having a good experience. It's easy to add your products take pictures and work on the store. Time will tell.

Simnandi store

Nov 21, 2024  on Shopify

I would recommend the Shop App for several reasons: Seamless Shopping Experience: The app provides a smooth, easy-to-use interface that makes shopping more enjoyable. It lets you browse products, compare prices, and make purchases without much hassle. Order Tracking: One of the standout features is the ability to track your orders in real time. You can see exactly when your package will arrive, reducing uncertainty and making the wait less stressful. Personalized Recommendations: Based on your browsing and shopping history, the app offers tailored suggestions that are often spot-on, saving you time while discovering products you might love. Secure Payments: The app ensures your payments are safe with various payment options, including credit cards, debit cards, and even digital wallets. This security adds peace of mind when shopping. Consolidated Purchases: If you shop at multiple stores, the Shop App consolidates your purchases in one place. You can keep track of everything in one place, making it easier to manage your shopping. Deals and Discounts: The app sometimes offers exclusive deals, promo codes, or discounts, which can save you money on your purchases. Integration with Shopify: As it’s owned by Shopify, it integrates seamlessly with many Shopify-powered stores, offering a consistent experience across a wide range of merchants. In short, the Shop App makes online shopping more convenient, secure, and enjoyable with personalized features, tracking tools, and great deals.

Cascade Wellness

Nov 21, 2024  on Shopify

This company is all bot no human. They falsely accused my company of random things then I spent months getting any information that was rational because the 2 bots can't communicate. The humans were totally nice and completely misleading and time consuming for no reason. This business design is set to make you "rich quick" and spam people. They treat you like your customers, superficially with a lot of false promises. They only want you to make a buck off a toxic t-shirt. If you are a professional. Do NOT use this. They are not a professional organization by any sense of the term. If you have integrity you may not fit their guidelines.

Disobedience

Nov 21, 2024  on Shopify

Shop PAY IS A GOOD THIN GOOD THING AND IT HELPS TOO KEEP OUR INFORMAION SAVED SECURELY AND IT HELPS TOO PAY OR USE OUR CREDIT OR DEBIT CARD DETAILS WITHIN SECONDS AM REALLY IMPRESSED WITH THIS SERVICE I LIKE IT

Noel and Twins

Nov 20, 2024  on Shopify

It takes a little learning and time to understand everything. As a newbie in this field, there is a lot to understand, though it is coming along.

kwbetterhomedecor

Nov 20, 2024  on Shopify

its good but if possible once we upload products to our shopify store its automictically sync to shop. For some reason not sure is it only me but i have to go through each product at shop app and sync to the shop. I have already sync product to all app stores from shopify but for shop i have to go through each item and link the the category and sync it to shop. if not nothing is on shop app active or selling.

Amy Fitzsimons

Nov 18, 2024  on Shopify

I love being on shop! I shop here all the time. Great shops and easy to pay. Setting up my shop was easy and I'm really happy about it.

Kochel Hill

Nov 16, 2024  on Shopify

I'm a rookie, so it has taken me a few days, but I'm starting to get it. I'd love to have a SHOP expert review with me my questions and to ensure it's ready launch with a fully optimized site. Thanks.

Infinity Store

Nov 16, 2024  on Shopify

What a amazing online shopping experience with shopify really great service and affordable prices, I highly recommend it to anyone out there.

PamperMeGlam LLC

Nov 15, 2024  on Shopify

It’s good if you need to ship things out and everything my problem is some of these apps you have to download to your website. I still new to the app so I’m still learning things.

Gabbiffi- Creativitate fara limite

Nov 15, 2024  on Shopify

Sunt la inceput de drum si ma bucur ca am intrat in aceasta lume. Va multumesc pentru ajutor si informatii!

ATV maniac Service & Performance LLC.

Nov 13, 2024  on Shopify

Shopify is a great platform for selling online products with lots of fitters that help you navigate through the page.

Door Knocker Blockers

Nov 12, 2024  on Shopify

I like it overall. However, I would like a more deliberate and linear approach to setting up shop. Like instructions to open the site in another window, whereafter one might start in on a series of 15 videos in the first window, and after each one, swipe over the the next, so as to execute what was taught. Where one went into it knowing: "This should take 1-3hrs to set up, depending upon your familiarity with this kind of platform, so set aside that time and you'll be off and running before you know it. And then we'll help you optimize from there with 20 min lessons every 2nd day, all geared towards immediate application." There's just so much to wade through otherwise that it can feel like the menu at a legacy Jewish Deli. You've got all the bells & whistles for the more experienced customers, but too many features tossed in too soon, can overwhelm for the lesser experienced. This is not just you but a common issue in tech. I would let someone indicate their experience level at get go, and only show them those features that are needed for their level until they are ready to unlock other features, on a gradient, as they get their basics in play. Take a cue from gamers on gradients and skill-levels rubrics. Tech segments on marketing but they should consider segmenting more on Product as well. Similar to how coupons allow a company to sell the same product, at the same location, to a variety of income demographics, for different prices, without disrupting the market or significantly devaluing the product. This concept should be applied to Product. Same product, same place, available to many tiers of skill level and experience, with greater or lesser features to align with the same, without alienating the high-paying professionals who want all the frills and trils, nor those who only need to hum a baseline melody. My two cents.

Tree's Hardware Corner

Nov 12, 2024  on Shopify

TERRIBLE! ive been open for ONE DAY, i make one sale and they deactivate your payments. Time and money wasted and ill never see profit from my sales. RUN AND GO ELSEWARE

Topshopwellness

Nov 12, 2024  on Shopify

It’s a great app everything is easy to find, it’s convenient, and I’m loving being able to sell my products there!

Le chien finaud

Nov 10, 2024  on Shopify

Je suis en train de me former à cette application. Je n'ai pas fini d'en faire le tour. Je trouve cependant qu'elle est souvent contre-intuitive.

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