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Customer reviews: Shop

Develop by Shopify

Reviews (5,656)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

  • Intuitive and easy to use interface
  • Improves sales and customer engagement
  • Seamless integration with Shopify and other platforms
  • Efficient order tracking and management
  • Customization options for businesses
  • Secure and fast checkout process

Common Concerns

  • Customer support can be lacking and unresponsive
  • Technical issues such as syncing products and sales tax errors
  • Learning curve for new users
  • Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

shawn lockner

Oct 07, 2024  on Shopify

This app is a life saver for so many our customers and our business. Need to be able to add metadata... yet you can redesign the app over & over. Priorities guys.

Everywear

Oct 06, 2024  on Shopify

Easily gives my store an online presence right along other top brands in my niche. There is some level of customization but I feel like there could be more.

UrbanChicDesigns

Oct 06, 2024  on Shopify

My experience thus far has been excellent and exciting, I am eager to know more about how this will help to grow my business.

LIPOXI

Oct 04, 2024  on Shopify

it's truly revolutionizing e-commerce, thanks to Shopify. Sales have been growing steadily, but I'd like to address an issue for new Shopify users. If a fraudulent order is delivered, Shopify blocks the account for 6 months. I request the Shopify team not to block accounts immediately. Instead, if a shop owner doesn't deliver a product on time, actions should be taken accordingly. Dealing with fraud is already challenging, and having accounts blocked on top of that makes things worse. Please review this policy for the Shop app....my shop cashymart.com suspended for 6 month

Il mio negozio

Oct 04, 2024  on Shopify

Questo ha cambiato la mia mattina! Funziona così bene. Mi piace bere acqua calda e limone per prima cosa al mattino, questo spremiagrumi mi permette di farlo con pochissimo clamore o disordine.

Shy’s Fits

Oct 04, 2024  on Shopify

would because its good shop get anything from but hard find and thing cheap so wouldn't shop to much.

VINTAGEARTREPRINTS.COM

Oct 03, 2024  on Shopify

My Shop Mobile App was taken from me when I had a fraudulent charge back. After 6 months I WON the fraudulent charge back and was happy that I got Shop back on my phone. So, what happened is really horrible, all of a sudden I am getting Retailers I don't care about selling their products on my phone, some videos etc... This is a BIG MESS !!! Retailers and Videos are mixed up with my Brand, I like to know if some other Merchants have the same experience. VintageArtReprints.com, My store is the only Brand which should be selling on my phone. I sent a message to SHOP, they send me back a ticket and said somebody will call me or send an email, this was 3 days ago, they still have not done anything !! Support is not very good. I don't really know about the APP. I like to know if some other Merchants have the same experience !!

Tipsy Treasures Decor

Oct 02, 2024  on Shopify

Not too much information and communication shared on instructions on how to utilize the app and for business owners to utilize the app and actual users of app for purchases alike when getting packages inaccurate messages to me, more information to read on usage would be a great help in working together to make a seamless operation and make customers feel happy having an excellent experience with all purchases that are made through Tipsy Treasures and the Shop app I want to be safe, thank you for your help with this, Melissa Santos

TulipStuff

Oct 02, 2024  on Shopify

Easy to use app that is constantly improving and adding new features, and most importantly for merchants, the Shop channel drives new sales and is an easy way to engage with customers. For buyers the channel is an easy way to track multiple shipments and discover new stores. Highly recommended app.

Technium Foundry

Oct 02, 2024  on Shopify

It has retailers from all over the world. It seems to be in sync on any device and it is EEEE-ZZZZ to use. Thank you guys :)

Modern Anglex Furniture

Oct 02, 2024  on Shopify

Beautiful store at the moment I have no extra money for these premium Furniture products, but the website and products have impressed me to I know I'll be back to buy ... Mrs. Lovett

Light Arted Designs

Oct 01, 2024  on Shopify

The store set-up is good. But getting people to your shop is hard unless you already have a social media influence.

amzus

Oct 01, 2024  on Shopify

So far is OK. Have tried many shopping carts in a past, the shopify seems to be Ok for now. Will see as we go..

Diamond Audio

Oct 01, 2024  on Shopify

Features are awesome. Can't wait to explore it. My store isn't passed the eligibility score yet. Working hard to take my store to the next level.

M. Yourself by MichElle ❤️

Sep 29, 2024  on Shopify

Facile d'utilisation,fun, maintenant mission: se faire connaître et aimé ❤️ Very nice, easy, and fun! NOW my mission: MAKE THE WORLD discover and LOOOOVE M.Yourself by MichElle ❤️ My Brand xoxo

Skin Aesthetics By Lady Banks

Sep 28, 2024  on Shopify

This app is a life saver for so many our customers and our business. The ease of use and customization features to meet the business needs allowing us to serve our customers with ease.

Custom Crafting Alliance

Sep 27, 2024  on Shopify

I am still new to Shopify but I am impressed with all of the feature. I am migrating our online store from Etsy and thank goodness!

Krysjes hobby style

Sep 27, 2024  on Shopify

ik probeer al voor zolang een webshop voor mijn bedrijfje temaken en zelf een pro in gehuurd en die had zo'n moeilijke site gemaakt ik kwam er maar niet uit en kreeg geen contact met de klanten dat vind ik nog erger ... toen zei een vriendin over jullie dat het beter ging. ik probeer jullie nu een paar weken en ik sta verbaasd ik ben zo blij met jullie binnen 2 weken heb ik eindelijk mijn site. ik ben een simpele vrouw ik weet niet veel van computers. jullie leggen alles goed uit en met de stappen weet ik wat ik moet doen en hoe ik het moet doen. dus dankzij jullie is mijn droom eindelijk uit gekomen !! jullie weten niet wat dit voor mij betekent.

K.Bola

Sep 26, 2024  on Shopify

Excelente app,muy util y facil de utilizar ,sobre todo para personas que comienzan sus negocios de ventas

A&M hair and Beauty

Sep 25, 2024  on Shopify

I am speechless oil is so good and my hair feels so soft. No itchy scalp. I would recommend to anyone.

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