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Customer reviews: Shop

Develop by Shopify

The Shopify Shop App helps merchants streamline store management and boost sales. Read honest reviews to see how it performs for real users.

Reviews (5,784)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

  • Intuitive and easy to use interface
  • Improves sales and customer engagement
  • Seamless integration with Shopify and other platforms
  • Efficient order tracking and management
  • Customization options for businesses
  • Secure and fast checkout process

Common Concerns

  • Customer support can be lacking and unresponsive
  • Technical issues such as syncing products and sales tax errors
  • Learning curve for new users
  • Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

BitBinders

Sep 13, 2024  on Shopify

Easy to create attractive websites. Point of sale with card reader works great. Analytics are very useful.

🍁Traci K Beauty and Fashion 2024

Sep 13, 2024  on Shopify

it was great and receiving orders then had a refund order on a fraud. which wasn't really a chargeback and explained to them but they still have not put us back on. I mean don't get it. disappointed

Katherine Rogers

Sep 13, 2024  on Shopify

Gives you special discounts to certain stores. Tracked my products and pulls up recently viewed items.

Pixie Sticks Dog Boutique

Sep 12, 2024  on Shopify

It just runs in the background. We should've updated some of the branding sooner, but it's out of site out of mind with lots of followers and some reviews.

Kanesha Selection

Sep 12, 2024  on Shopify

Shopify support group are very helpful and attentive. They always listening what the issues all about and find a solution to fix it. Thank you Shopify.

My Store

Sep 12, 2024  on Shopify

I had a store through a company with shopify and canceled my store the first week it has been 2 months at least now they are charging my card $39 a month can not get in touch with them no number or live chat in order to chat you have to open an account they are a rip off.

Electric Forklift Specialists UPC America

Sep 12, 2024  on Shopify

We started on of our businesses with Shopify and the other had been with BigCommerce for years. In comparison Shopify provides a better platform, easy to manage and more effective in the marketplace.

WajoliAfricanWear

Sep 11, 2024  on Shopify

Wajoliafricanwear we are authentic handcrafted shop sell straw baskets, jewelry, hats, trays, fabric fans and clothes. Our products are one of kind pieces, we take pride of our customers. If you are looking for special products Wajoliafricanwear is your home.

Yulfa Nerad

Sep 10, 2024  on Shopify

Still can't change anything on an a product page, Need to be able to add metadata... yet you can redesign the app over & over. Priorities guys.

Belchi

Sep 10, 2024  on Shopify

J’ai récemment fait un achat dans cette boutique et j’ai été agréablement surpris par l’expérience globale. Le site est bien conçu, facile à naviguer, et le processus d’achat est très intuitif. Les descriptions des produits sont claires et détaillées, ce qui m’a permis de faire un choix éclairé. La livraison a été rapide et les produits sont arrivés bien emballés. Quant à la qualité des articles, je suis pleinement satisfait : conformes aux descriptions et de très bonne qualité. Le service client est également réactif et courtois, répondant rapidement à mes questions. Je recommande cette boutique à tous ceux qui recherchent un excellent service et des produits fiables.

Starwishes

Sep 10, 2024  on Shopify

Die App ist sehr übersichtlich, anwenderfreundlich und es ist einfach sich in ihr zurecht zu finden

Get My Healthy Life

Sep 08, 2024  on Shopify

I've never had any issues with SHOP. it is very informative when it comes to order information and with it's notifications.

Liumy Albums

Sep 08, 2024  on Shopify

Why it is not working in Lithuania, when for example it works in Romania? what's the difference? And when you are planning to expand to more countries?

Nocturnal Shop

Sep 08, 2024  on Shopify

It's great but definitely a little overwhelming, and the organization can be a little confusing at times for a new comer. It's a little unclear the differences between multiple similarly named things/categories.

SportsHaven

Sep 07, 2024  on Shopify

Its a Step-By-Step guide to help people achieve their goals for creating an online product selling platform...I highly recommend others' to use Shopify 111

Frank n Al

Sep 07, 2024  on Shopify

This is high powered!! Thank you, from setting up to collecting the money, it's all a big breeze - sensational work, thanks once again!

Pleasant Paw

Sep 06, 2024  on Shopify

Initially, Due to my product category, I was a little upset and felt items were being harshly reviewed or judged. Possibly so, but after some tweaking, I have found that the best part of My store experience with Tenderfun.com is that the Shop Store is amazing. It is detailed, very nice, pictures look clear as a bell and I am very happy overall.

Elima Kinnen

Sep 04, 2024  on Shopify

Love using shop pay both for my business and for personal use!!!the only thing i didn't like is shop is disabled if there are any chargebacks, even when the customer was fraudulent and bank took their side

Boutique Ecom

Sep 04, 2024  on Shopify

Jai bien aime shop par ce que ces tout expliquer et ces une application il faut que tu cherche des solution je le conseille a tout le monde sa ma changer la vie

Titan Pop Culture

Sep 04, 2024  on Shopify

Still can't change anything on an a product page, Need to be able to add metadata... yet you can redesign the app over & over. Priorities guys.

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