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Customer reviews: Shop

Develop by Shopify

Reviews (5,656)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

  • Intuitive and easy to use interface
  • Improves sales and customer engagement
  • Seamless integration with Shopify and other platforms
  • Efficient order tracking and management
  • Customization options for businesses
  • Secure and fast checkout process

Common Concerns

  • Customer support can be lacking and unresponsive
  • Technical issues such as syncing products and sales tax errors
  • Learning curve for new users
  • Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

Michef's Outside

Jun 19, 2024  on Shopify

I like how the set up is fairly easy to use but not everything is easy to find. There is a lot of support available but unfortunately everyone says different things. There is a lot to figure out but if you have no other webstore or website that you are selling on this app gives you the opportunity to do that. I have other venues so it is not my primary focus.

TheUrbanGeek

Jun 19, 2024  on Shopify

Shop app is one of the key performance value for our store. We love how simple it is for users to see the collection and shop.

Graceful Glamour Site

Jun 19, 2024  on Shopify

Still learning but I have had great updates and follow up after sales. Also had Shop cash which was so cool.

Coyotas Sonora

Jun 19, 2024  on Shopify

When I say that these coyotas are simply perfect, I mean it. The pastry is not oily and the filling is not overly sweet.

IVORY & EBONY

Jun 18, 2024  on Shopify

really good app, the only thing i didn't like is shop is disabled if there are any chargebacks, even when the customer was fraudulent and bank took their side

We OutSyde

Jun 18, 2024  on Shopify

This app is stupid. If you have chargebacks from your customers they punish you for that, how can they punish you for something you have no control over, its just stupid they way they do things ....after they take down your store from the shop app, it could take another 6 months before it gets back on . ... I don't even care anymore this whole app is just dumb.. I wouldnt advice anyone to take this seriously because they could take your store down at anytime for things you have no control of.........AGAIN THIS APP IS DUMB!

JéLaché Apparel

Jun 17, 2024  on Shopify

This is really a 1 stop app for your business. For a person with 0 experience, this app makes me feel like I’ve been doing this for years! This is the best thing that happened for my business!

Vicious Jewelry

Jun 17, 2024  on Shopify

Love shop pay perfect for those who want to buy now pay later split payments, good tracking, good deals, and easy to use. I offer shop pay aa a payment method on my website and customers love it.

Texas Treatz

Jun 16, 2024  on Shopify

Shop is so easy to work with on shopify. I love it and the customers love it. I highly recommend this app.

https://YouTube.com

Jun 16, 2024  on Shopify

Just had to unlock my restriction on my password online store you can go ahead and approve account now thank you guys so much for dealing with my business and give me the opportunities to shine and bright

The HereAfter

Jun 15, 2024  on Shopify

I made an order and the product was top quality at a decent price. The product came to me on time, and I look forward to ordering some more products with this store. Have a great and blessed day

Shan & S Online Shop

Jun 13, 2024  on Shopify

It gave us a clear view on the market, more sales, more profit and new Products to attract customers—an easy way to reach a huge number of customers. i highly recommend

The Skull Lab

Jun 13, 2024  on Shopify

I'm a store owner using the app and I have sold lots of product on that platform and I'm looking forward to making more sales with Shop.

Diz-Dis

Jun 13, 2024  on Shopify

Great for pn the go if you're travelling or evan a local shop your the one in control contacts and payments follows and shopify badges yeah its recommended.

My Store

Jun 11, 2024  on Shopify

Would love to see more ways of getting the training completed quicker, would like to do like 2-3 full days of training and be able to get back with trouble areas if needed. We only made one sale so far, but eager to watch it flourish into a profitable business, ty

Black Opal PMC

Jun 11, 2024  on Shopify

Shop has been really helpful to me as a startup store owner in terms of getting my product to the right audience and in sales.

Zen Garden and Bonsai

Jun 08, 2024  on Shopify

This app takes the liberty of re-writing my thank you pages and inserts information that is not accurate. I am not a programmer and cant figure out how to change this. I have more customers get angry with me because of this app

OneOclock

Jun 06, 2024  on Shopify

I am still learning about Shop, give me another month and I can better express my experience. I have a few concerns, but I think I need a little more time.

UpNorth

Jun 05, 2024  on Shopify

I wish it was easier to transfer a shop to another Theme just by changing the Theme. And saved images should be easier to navigate through.

ExklusivShopping

Jun 05, 2024  on Shopify

weil es sogar für Anfänger leicht ist, vieles wird automatisch gemacht oder schon beschrieben danke shopify du erleichterst mir die Arbeit

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