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Customer reviews: Shop

Develop by Shopify

Reviews (5,656)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

  • Intuitive and easy to use interface
  • Improves sales and customer engagement
  • Seamless integration with Shopify and other platforms
  • Efficient order tracking and management
  • Customization options for businesses
  • Secure and fast checkout process

Common Concerns

  • Customer support can be lacking and unresponsive
  • Technical issues such as syncing products and sales tax errors
  • Learning curve for new users
  • Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

Uniqueness by D

Jun 05, 2024  on Shopify

Muy buena nunca he tenido problemas por aquí compran y les llega también el trastero de sus pedidos

High Trend Coture

Jun 05, 2024  on Shopify

mi experiencia es muy buena,me encantaria poder saber donde puedo encontrar mas tutoriales para poder expandirme mas en esta app.muchas gracias

The Boo Tots

Jun 02, 2024  on Shopify

The app allows you to collect and display an unlimited number of product reviews. Whether it’s written testimonials or photo/video reviews, you can showcase what customers love most about your products.

Angry Fish Clothing

Jun 01, 2024  on Shopify

AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

swaniw

Jun 01, 2024  on Shopify

Most of the orders come from the shop. It's completely user-friendly to setup and customize collections in the store. thank you

Honeybee's Designs

Jun 01, 2024  on Shopify

Love using shop pay both for my business and for personal use!!! I use it more than any other paying option!

Shop The Ciano David Store

May 31, 2024  on Shopify

Because shop is very supportive by assisting determined brand builders to come out with the best like messages, for product to show in the right place at the right time, and more

TAQA

May 30, 2024  on Shopify

I cant use shop anymore because of chargebacks. but it wasnt my fault. the customer didnt read the description. It was a pre-order and they thought they would get the product after a few days but in the description i wrote that its a pre order and they will get the product after weeks.

Sassy Kat’s, LLC

May 30, 2024  on Shopify

This is to let my customers know that I will always bring the best price to our store! God bless each of you and thank you is just not enough!

Wishes

May 30, 2024  on Shopify

Loving Shopify so far! So easy to set up my store and keep track of things. Would recommend to anyone!

EliteArk LP

May 30, 2024  on Shopify

Smooth navigation and very helpful platform...all my favorite stores were on Shop, so adding mine was a no-brainer.

Japanese Taste Business

May 29, 2024  on Shopify

The app is installed by default. Even if you install they leave traces of your store and products to the app and they force you to keep the app installed to remove them which makes no sense. This is what their Support said.

mytreasures

May 29, 2024  on Shopify

The admin dpt has been a huge help getting my store up and running. It is my preferred app for all my shopping needs.

Watercolour Contemporary

May 29, 2024  on Shopify

I'm pleasantly surprised how easy it is to use Shopify. The embedded features for payment and delivery make starting an online business very easy. I'm very excited to add this app to our store.

Sugars315.com

May 25, 2024  on Shopify

I got a chargeback because my shipping took too long. I got the stupid items but they deactivated my account. Good luck trying to speak with someone about your issues

Umpteen Treasures

May 24, 2024  on Shopify

I give NO stars due to I can’t list my products as it keeps telling me that I don’t have product categories on my products and when I check I have product categories selected for every product this app is a waste of time and money

le sable vert

May 24, 2024  on Shopify

excellente application, car vraiment est une belle boutique les produits sont bien présentés avec les prix bien visibles. les politiques de la boutique s'affichent facilement

BaKLoL

May 24, 2024  on Shopify

The Shopify payments is not available in my region India so i'm unable to use shopify payments.. please do something

tingalab

May 22, 2024  on Shopify

TingaLab offre immagini di qualità superiore, edizioni limitate e collezioni tematiche che ti porteranno in un viaggio visivo indimenticabile. Scegliere le opere d'arte di TingaLab significa immergersi in un mondo di bellezza e fantasia, con immagini che combinano dettagli realistici e atmosfere oniriche.

Deevine Tress

May 18, 2024  on Shopify

It’s good but I can’t reach support when I need them and then they will respond but I’m not online. Then it’s hard to reach them again. I have certain issues that I don’t see a solution for and therefore I need to speak with someone sometimes

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