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Customer reviews: Shop

Develop by Shopify

Reviews (5,656)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

  • Intuitive and easy to use interface
  • Improves sales and customer engagement
  • Seamless integration with Shopify and other platforms
  • Efficient order tracking and management
  • Customization options for businesses
  • Secure and fast checkout process

Common Concerns

  • Customer support can be lacking and unresponsive
  • Technical issues such as syncing products and sales tax errors
  • Learning curve for new users
  • Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

Online Shop AU.com

May 01, 2024  on Shopify

No sales in 6 month using shop, which is to say the least is disappointing, hopefully things turn around soon. I will be sure to add more feedback in the future.

Wilson Auto LLC

May 01, 2024  on Shopify

This company is terrible. My customer came and wanted service paid with a major credit card . Shopify accepted the funds that was transferred and say my funds would be posted to my account 2,600.00 and never was The transaction was complete from my customer on the other have Shopify completely stole my funds and I'm planning to Sue this company. That's a lot of money to take from a person business when they are a million dollar company.Steal folks hard earn money like that is a Shame. But it's not over I will be getting a Lawyer cause I have all my records

Ada's Boujee on a Budget

Apr 30, 2024  on Shopify

It tracks all my packages that I got coming in and let me know what yet plus is good with afirm and Afterpay

Avery Radiance

Apr 30, 2024  on Shopify

I would recommend the Shop app to anyone who has an ecommerce brand and wants to offer them exclusive specials! The shoppers on Shop are intentional and lets you know that if they purchased from you, you have a winning product!

Toys Original

Apr 30, 2024  on Shopify

It is easy to connect my Shopify shop to this selling app. The staff is really helpful if you have any problem.

Skin care

Apr 30, 2024  on Shopify

The service of the shop is very good because it has a lot of sales and their service is also very good

Kaizen Recovery

Apr 29, 2024  on Shopify

got our first sale on here and did not even look into it. Now looking to customize the store to make it look more appealing to potential customers

Rare Playing Cards

Apr 29, 2024  on Shopify

Since the launch of the Shop App our store Rareplayingcards.com has seen an increase in sales mainly due to getting exposure to a whole new audience of buyers. If you are selling on shopify and have not set up your store on this app you are missing out!

FORHERA DESIGN

Apr 27, 2024  on Shopify

I've been a loyal user of Shop Channel for over a year, serving 380 customers. However, after a chargeback issue, my account was suspended, despite it being resolved in my favor. Attempts to resolve this with customer support have been frustrating. Disappointed with Shop Channel's handling of the situation and hope for improved transparency and efficiency in the future. Please reactivate my account, as I've done everything possible to make this channel work for me.

Tuscan Sun Surf

Apr 25, 2024  on Shopify

The Shop app is great. I will use it first to help support small businesses before I would use another app.

Burton's Gems and Opals

Apr 25, 2024  on Shopify

It seems straightforward, simple, and pretty! It would be nice to have more control over the layout, but maybe its simplicity is what's so good about it. More information of analytics would be helpful, too.

Electric Dollhouse

Apr 25, 2024  on Shopify

the Most PISSSSS POOR App/Website Shopify used to be easy, seamless & now its prone to Fraud, Hackers & its a bloated, unease, expensive site with no Help, you have to fight with Bots to get the App to work. And integrate it in. Forget it.

Fusion Flavours

Apr 24, 2024  on Shopify

Excellent! We've been using the Shop app by Shopify for a while, and it's been a fantastic experience. We have encountered no issues at all. The app is incredibly user-friendly, making it easy to manage our store on the go. It's streamlined our operations and improved our customer service. We highly recommend it!

Luxe Vintage Boutique

Apr 23, 2024  on Shopify

My customers use it and I have used it, with my own purchases. The installment pay option and the real-time, tracking features are a bonus.

Hot Bunny Games

Apr 23, 2024  on Shopify

Pour l'instant je suis ravis de l'application, j'ai déjà fait une vente. J'aimerait que tout les fonctionnalités soit aussi disponibles pour la France, tels que la possibilité de faire des pubs

Trauma Zen Creations

Apr 22, 2024  on Shopify

new to shop so it's been hard to find here to go to load my page and fix domain issues but otherwise if I accidentally get it right its awesome

TOUCH OF DUTCHESS LLC

Apr 22, 2024  on Shopify

EVERYTIME I ORDER FROM SHOP IM ALWAYS SATISFIED. ITS QUICK AND EASY TO ORDER FROM AND DELIVERY IS USUALLY ON POINT.

Altamonte Diesel

Apr 21, 2024  on Shopify

I have had a great experience with Shopify. The platform is easy to use, and I love the variety of apps and options available. I just wish I had more time to study the apps and options so I could really milk them for all they're worth.

Coast Life Clothing Co.

Apr 21, 2024  on Shopify

People choose this option cause it’s easy to use. Saved info for that return purchase. Includes estimated shipping if you choose to allow it. Very beneficial.

CrownJewel.co

Apr 20, 2024  on Shopify

I have several businesses listed here, it generates effortless sales. If you're not using this, you should be.

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