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Customer reviews: Shop

Develop by Shopify

Reviews (5,656)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

  • Intuitive and easy to use interface
  • Improves sales and customer engagement
  • Seamless integration with Shopify and other platforms
  • Efficient order tracking and management
  • Customization options for businesses
  • Secure and fast checkout process

Common Concerns

  • Customer support can be lacking and unresponsive
  • Technical issues such as syncing products and sales tax errors
  • Learning curve for new users
  • Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

SimplyByDesignCo

May 15, 2024  on Shopify

I love the Shop App. All of your orders are in one place, you are able to see your order and pictures of your order at a glance. You can give reviews on the product you purchased. The Shop app is my preferred method of online shopping.

Lovey Dovey's

May 15, 2024  on Shopify

I have purchased many items from Shop and have always had a great experience. I highly recommend Shop.

Showyourgaypride.com

May 15, 2024  on Shopify

I like the app and it shows my products. I also like the layout and it is intuitive, which is awesome.

Coton de Tulear Shop

May 14, 2024  on Shopify

Setup is so easy, unlike other sales channels. After putting my shop up, I am more likely to use it to shop for other things now.

FRAGRANCE TAG

May 13, 2024  on Shopify

In a nutshell, If you want to succeed on whatever you are selling then this is a must have app. Most of my sales comes from shop app and I am sure it will be the same for you and everyone else using this app. I just wish I knew that few month ago when I started therefore don't make the same mistake and inform others too.

The Paradise Store

May 12, 2024  on Shopify

Very very helpful app and i've got 99% of my orders from Shop. THANKS VERY MUCH TO THE MANGER OH SHOP.

Giandy

May 11, 2024  on Shopify

me gustaria que remuevan un review falso nosotros si hicimos la orden de uin cliente llamada yiseli y fue deliveered

Modern Reign

May 11, 2024  on Shopify

Since I've added Shop to my website, I have been getting more sales. I would recommend this app to anyone looking for a good marketplace to sell your products with.

Austin Flower Delivery

May 11, 2024  on Shopify

Of course this is the backbone of Shopify, but it's an absolute.. well done, bravo to all the dev team!

Cyb3rBytes

May 10, 2024  on Shopify

I Love using shop its very convenient for customers easy to use with a ton of ways you can customize your shop its definitely a must have sales channel for any shopify shop owner!

Easy Life Boutique

May 10, 2024  on Shopify

I love using Shop it is quick, easy, and trustworthy! I also like shopping my favorite stores on the app.

Purple Lamb

May 08, 2024  on Shopify

Shop has been great. I didn't pay much attention to it until I noticed a significant number of new customers coming from there.

SaleSurfers

May 08, 2024  on Shopify

cannot seem to reach support so ill write here when sorting out collections you cannot save as the the save button stays greyed out please fix this because i would like to add collections lists

Alluring Gifts

May 07, 2024  on Shopify

Very easy to follow. Is easy for customer to browse and shop. I would highly recommend this tool for someone who is starting a business

Gloria's Ideas

May 07, 2024  on Shopify

I would recommend a better step by step on building the store, I kept getting confused, even with the help

PureSkinCareCo.com

May 06, 2024  on Shopify

Easy to use, and the posibility to sell on another platform without having to incurr into extra monthly costs is great, love the Shop App

Nikita Studio

May 05, 2024  on Shopify

hallo my shop channel is not working anymore, because of chargeback first of all that chargeack was not my problem because sopify said its low fraudulant order and did not notified me, secondly the shop channel is my main orders generator meaning i have 100% of my orders from shop and you suddenly yestarday without notifing me deleted me from shop channel meaning you ruined my whole business, what should i do, then return all my money!!!

Generex

May 04, 2024  on Shopify

Shop is a convenient platform that allows users to browse and shop from various online retailers all in one place. It provides a seamless shopping experience by aggregating product listings from different stores and offering features such as order tracking and notifications. With Shop, users can explore a wide range of products across categories like fashion, electronics, home goods, and more. The platform also offers personalized recommendations based on past purchases and browsing history, making it easier for users to discover new items they may be interested in. One of the standout features of Shop is its order tracking functionality, which allows users to keep tabs on their purchases from different retailers in real-time. This feature provides updates on order status, shipping, and delivery, helping users stay informed and organized throughout the shopping process. Overall, my experience with Shop has been positive, thanks to its user-friendly interface, wide selection of products, and convenient order tracking features. Whether you're looking for something specific or just browsing for inspiration, Shop offers a streamlined shopping experience that caters to diverse preferences and needs.

PinLin Phone Cases

May 02, 2024  on Shopify

I recently had the pleasure of shopping at Pin Lin, and I must say, it was an exceptional experience from start to finish. The layout of the website was sleek and easy to navigate, making it effortless to find exactly what I was looking for. The product selection was impressive, with a wide range of high-quality items to choose from. Whether I was searching for trendy fashion pieces or unique home decor, [Shop Name] had it all. The descriptions and images provided for each product were detailed and accurate, ensuring that I knew exactly what to expect. The checkout process was a breeze, with multiple secure payment options available. I appreciated the transparency regarding shipping times and costs, which helped me plan accordingly. Most importantly, my order arrived promptly and was carefully packaged to prevent any damage during transit. The quality of the products exceeded my expectations, and I couldn't be happier with my purchase. Overall, I highly recommend shopping at PIN LIn to anyone looking for a seamless and enjoyable online shopping experience. I will definitely be returning for future purchases!

Klariti Template Shop

May 02, 2024  on Shopify

The platform is very reliable. It took some time to understand parts of the UI but that's prob the same with all new products. The Help docs are very useful.

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