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Customer reviews: Shop

Develop by Shopify

Reviews (5,656)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate the Shop app for its ability to enhance visibility and drive sales, especially for those using Shopify as their platform. Users find it intuitive, easy to use, and beneficial for managing their online presence. However, some merchants face challenges with customer support and technical issues.

Key Strengths

  • Intuitive and easy to use interface
  • Improves sales and customer engagement
  • Seamless integration with Shopify and other platforms
  • Efficient order tracking and management
  • Customization options for businesses
  • Secure and fast checkout process

Common Concerns

  • Customer support can be lacking and unresponsive
  • Technical issues such as syncing products and sales tax errors
  • Learning curve for new users
  • Problems with payment holds and account restrictions

Final Thoughts

Overall, the Shop app is well-received by merchants for its capability to streamline business operations and enhance customer experience. Despite some concerns with technical difficulties and customer support, many find it a valuable tool for boosting online sales and managing business effectively.

Monarch Elegance

Apr 08, 2024  on Shopify

Would be five but have noticed a few issues. One is that a collection that is active is not able to be added to my SHOP store. Second, when helping a customer through with their Shop Payments process I have noticed that the prior customer's email and some account information is present in the order for the new customer not sure if this is only on my end or on the new customer's end as well.

Abdul shop19

Apr 08, 2024  on Shopify

Hi welcome to my online business shop I hope you must like the products that I added to my shop I will try to find the right product for you and for my shop I am always available for guys

Hairdressing Supplies

Apr 08, 2024  on Shopify

It's a great additional channel that takes an hour to set up at most and can make you a good chunk of change. Super low maintenence and sales for free, what more can you ask for?

Designed Outta Line

Apr 07, 2024  on Shopify

Shopify Shop app is extremely easy to work with and I had very little, if any, issues that stick out to remember. When setting up so many platforms and attempting to integrate, it is nice when something goes smooth versus moving one step forward then ten back with multiples things to learn and fix. There are decent pricing options and given the usability, combined with options, it's absolutely a great base for branching out and beginning your goals.

ClothingFreedom

Apr 05, 2024  on Shopify

It's really easy to use and make life easier to shop. Eliminating most of the annoying and tedious parts of shopping.

All Grey'D Out

Apr 05, 2024  on Shopify

The Shop app is a great addition and it was extremely easy to update with our store information. Cannot wait to see how it boosts our sales and brings more customers that would enjoy ALL GREY'D OUT products.

The Musical Heritage Society

Apr 04, 2024  on Shopify

Shop has been responsible for 80% of my new customers. I wish the app could be even more customizable - I'd like to feature products and not collections. I only see an option to show All Products, and I'd just like to focus on a few.

Grit Knives

Apr 04, 2024  on Shopify

Shop has been an incredible asset to our business! Since integrating Shop, we've noticed a significant increase in website traffic and customer engagement. Its user-friendly interface and seamless integration with our online store have made it easier than ever for customers to browse and purchase our products. We're thrilled with the results and highly recommend Shop to any business looking to boost their online presence and drive sales

iHasCupquake

Feb 02, 2024  on Shopify

The app is simple to set up, and update. It has provided us with a new way to reach our existing customers and introduce new ones to our brand.

Kintsugi Apparel

Jan 17, 2024  on Shopify

We're excited to share our positive experience with the Shop App by Shopify! This app has been a game-changer for our brand, seamlessly integrating with Shopify and providing a user-friendly interface. Since using it, we've seen a boost in sales and brand recognition. The Shop App's intuitive features simplify the shopping experience for our customers. It excels in managing customer reviews and fostering trust among our audience. We highly recommend the Shop App to fellow business owners—it's a must-have tool that has played a crucial role in our success.

BOMARKT

Jan 15, 2024  on Shopify

One of the standout features of the Shop Channel App is its intuitive design. The interface is clean, modern, and easy to navigate, making it effortless for customers to browse through products and make purchases. The app's layout adapts well to different devices, ensuring a consistent and visually appealing experience for shoppers on desktops, tablets, and smartphones. The real-time synchronization between my Shopify store and the Shop Channel App is truly impressive. Any changes I make to product details, inventory, or pricing on Shopify are instantly reflected on the app. This not only saves me time but also eliminates the risk of discrepancies between the online store and the app, ensuring accurate and up-to-date information for customers.

Shop On In

Jan 07, 2024  on Shopify

I really like this app. it has been such help to have. This is one of the best apps to use with your Shopify and your business. I recommend it. It's like having your own little back office.

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