Shopify Customer queries apps 2026

Zoko: WhatsApp & Instagram CRM

$39.99-$404.99 / Month

8.9

291 Reviews

Unleash ChatGPT inside your WhatsApp business number! Show more

Zoko is an all-in-one sales, marketing, and support solution designed specifically for businesses using WhatsApp. By integrating with the official WhatsApp API, Zoko allows teams to streamline their communications through one unified platform. It offers a suite of powerful features including the ability to send bulk messages, broadcasts, and template messages to engage with customers effectively. With its no-code builder, businesses can easily create chatbots to automate customer interactions and handle queries through a centralized team inbox. Zoko also enhances e-commerce operations by syncing Shopify catalogs to WhatsApp, automating order collection, and offering COD (Cash On Delivery) and prepaid flow options to boost revenue. Additionally, its broadcast and dynamic segmentation tools ensure that marketing campaigns reach the right audience, while features like cart recovery and notifications improve customer engagement and retention.

Show less

Cod confirmation

Cart recovery

Dynamic segments

Broadcast messages

Bulk whatsapp messages

No-code chatbot builder

Install App

Rly: WhatsApp Chat & Marketing

9.2

50 Reviews

Claim Offer

Quickly answer customer queries and improve your conversions Show more

WhatsApp Chat Button by RQ is your gateway to enhanced customer interaction on your Shopify store. This user-friendly app allows you to integrate WhatsApp communication seamlessly, ensuring you're always connected with your customers. With just a few clicks, you can add a chat button to your store, customized with your phone number and a prefilled message, to streamline conversations. Whether your customers are using a computer or a mobile device, the chat button facilitates instant communication, helping you avoid missed opportunities and eliminate communication hurdles. Experience the convenience of direct WhatsApp messaging to boost customer satisfaction and engagement effortlessly.

Show less

Easy installation

Customizable chat button

Mobile and desktop compatibility

Direct customer communication

Install App

AskTimmy AI Chat Bot + ChatGPT

$24-$99 / Month

9.1

17 Reviews

Claim Offer

ChatGPT powered AI Chat / AI Chatbot for effective conversions Show more

AskTimmy.ai is an innovative AI chat solution designed to enhance customer experience by providing 24/7 human-like support. Seamlessly integrated with ChatGPT technology, this app transforms visitors into customers by offering personalized product recommendations and acting as a knowledgeable shopping assistant. It efficiently navigates and learns your product catalog, delivering quick and accurate suggestions to help users discover products effortlessly. Businesses can customize the AI chatbot to match their brand's tone and appearance, ensuring a cohesive user experience. Setting up AskTimmy.ai is straightforward, and dedicated customer support, along with prompt engineers, are available to fine-tune results and optimize performance. By reducing customer support costs, AskTimmy.ai enables businesses to enhance their sales strategy with minimal effort.

Show less

Product recommendations

Product discovery

24/7 ai support

Customer queries

Catalog learning

Conversation tracking

Install App

Maaia

Automate your customer care services thanks to Maaia AI system Show more

Maaia is an innovative after-sales service management tool that leverages AI to enhance customer support by automatically responding to queries. This intelligent app supports multiple languages, enabling seamless communication across diverse customer bases. Maaia not only processes requests but also analyzes customer sentiment, providing tailored product recommendations and improvement suggestions for both after-sales and sales strategies. With comprehensive statistical data at its core, Maaia offers valuable insights into customer care and operations. It streamlines the after-sales process, allowing businesses to delegate this aspect efficiently and focus on core priorities. By automating replies and fetching order and customer data during email interactions, Maaia ensures an exceptional shopping experience for customers.

Show less

Multilingual support

Product recommendations

Order data integration

Sentiment analysis

Ai automated replies

Statistical insights

Advance FAQ

$2.99 / Month

3 Reviews

Claim Offer

Advance FAQ Customized User Experience- 1 Click Configuration Show more

Advance FAQ is a user-friendly app designed to streamline customer service by allowing businesses to create a tailored list of frequently asked questions. It empowers customers to quickly find the information they need without waiting for a support response, enhancing their experience and satisfaction. By organizing FAQs efficiently, the app not only saves time and energy for both customers and admin but also presents a professional image for your business. The admin can easily manage and customize all topics and questions from the app's backend, ensuring the FAQ section is always up-to-date and relevant. This helps keep customers engaged on your site, reducing the likelihood of them seeking help elsewhere and increasing the chances of conversion. An intuitive individual FAQ page further simplifies the process for buyers, making it an essential tool for improving customer interaction and support.

Show less

Easy customization

Tailored topics

Organized faq section

Individual faq pages

Backend management

Install App

Helpwise

Claim Offer

Shared Inbox for your team email accounts. Show more

Helpwise is an intuitive shared inbox solution designed for team email accounts such as help@ and jobs@. As businesses expand, managing shared email accounts can become chaotic and pose security risks. Helpwise eliminates these challenges by providing a structured and transparent platform for email collaboration. It allows teams to efficiently manage customer queries by directly accessing relevant information without leaving the email interface. For instance, when a customer inquires about an order status, users can quickly access details from integrated platforms like Shopify. This seamless integration fosters improved communication and enhances team productivity, making Helpwise an essential tool for growing businesses.

Show less

Shared inbox

Team email

Order status

Install App

AI Chatbot +GPT4 - Wiseshoppal

Claim Offer

Provide personalized product recommendations & 24/7 support Show more

Wiseshoppal ‑ AI Shop Chatbot is an innovative solution designed to boost your sales and average order value (AOV) by leveraging the power of GPT4o technology. This intelligent AI assistant effectively replaces traditional customer service and sales roles by accurately understanding customer needs, providing curated product recommendations, and responding promptly to inquiries. When faced with ambiguity, Wiseshoppal engages customers through interactive questions, guiding them toward informed purchasing decisions. Seamlessly easy to set up and integrate, this chatbot ensures a smooth and personalized shopping experience. Additional features include customizable chat widgets to match your website theme, product recommendation cards with quick checkout options, and comprehensive chat logs for tracking customer interactions and conversions. Moreover, Wiseshoppal continuously syncs and learns about your products, ensuring accurate and up-to-date product suggestions. There's even a playground for AI testing before integration, which aids in refining its capabilities to better serve your clientele.

Show less

Product recommendations

Customizable widget

Quick checkout

24/7 support

Interactive engagement

Chat logs monitoring

Install App

Makkpress ‑ Product Validator

$4.49 / Month

Claim Offer

Postal/ZIP code Serviceability Validator | Customer Query area Show more

Makkpress ‑ Product Validator is a robust app designed to streamline and enhance the accuracy of product data on your e-commerce platform. This app meticulously scans and validates product information, ensuring that all data is consistent, complete, and error-free, thereby boosting customer confidence and reducing return rates. With its intuitive interface, Makkpress ‑ Product Validator makes it easy for online retailers to identify and rectify discrepancies or missing data in product listings. The app supports a wide range of product attributes, including prices, descriptions, SKUs, and images, ensuring that your inventory is always up to date and correctly represented. Furthermore, it integrates seamlessly with various e-commerce platforms to provide real-time validation and updates, facilitating swift and efficient product management. By using Makkpress ‑ Product Validator, businesses can save time on manual checks and focus more on sales and customer engagement, ultimately leading to improved operational efficiency and increased revenue.

Show less

Serviceability check

Postal validation

Customer inquiries

Location-based queries

Install App

Webkul AI Driven Product FAQ

$5 / Month

6.3

5 Reviews

Claim Offer

Dynamic FAQ on Product Pages,helps in solving Customer Queries Show more

Webkul AI Driven Product FAQ is a powerful app designed to enhance customer engagement and boost sales by integrating dynamic FAQs into your product pages. This user-friendly tool allows admins to write and customize FAQs, effectively addressing customers' common queries and uncertainties from the store's launch. By offering both store-wide FAQs and product-specific FAQs, the app provides comprehensive information, improving the shopping experience and fostering informed purchase decisions. Customization options, such as modifying the color and width of FAQ blocks, ensure seamless integration with your store's aesthetic. The FAQs are presented in a jQuery accordion style on the product description page, creating an organized and visually appealing layout. Ultimately, this app helps reduce repetitive queries and customer service overhead while empowering customers to understand products better and make quicker purchase decisions.

Show less

Dynamic faqs

Product-specific faqs

Store faqs

Customizable faq block

Jquery accordion style

Reduce repetitive queries

Install App

RevoChat: AI Sales Chatbot

$49-$999 / Month

1 Reviews

Claim Offer

24/7 AI: More Sales, Answer Queries, Personalize Visitor Chat Show more

RevoChat: AI Sales Chatbot is an innovative tool designed to revolutionize how businesses interact with their customers. This powerful app leverages advanced artificial intelligence to provide seamless, real-time communication that enhances customer engagement and streamlines the sales process. By automating routine inquiries and guiding customers through the sales funnel, RevoChat ensures a personalized experience that meets individual needs with precision. The app's predictive analytics and machine learning capabilities help businesses anticipate customer behavior, enabling proactive and targeted sales strategies. RevoChat integrates effortlessly with existing CRM systems, ensuring a smooth transition and easy management of customer interactions. Designed with a user-friendly interface, it offers companies of all sizes the ability to boost conversion rates, improve satisfaction, and ultimately increase revenue.

Show less

24/7 availability

Increased sales

Query handling

Personalized interaction

Install App

IntelliAssist Marketing Suite

2 Reviews

Claim Offer

WhatsApp Bot,Live Chat,Automation,Cart Recovery,Amazon Review Show more

IntelliAssist Marketing Suite is a powerful tool designed to transform visitors into customers through enhanced engagement and personalized interactions across multiple platforms. The app employs an intelligent chatbot to handle customer queries, seamlessly displaying them on a centralized dashboard. Impressively, 50%-90% of these inquiries are automatically resolved using advanced AI algorithms, allowing your team to focus on more complex issues. By analyzing the customer's buying history, IntelliAssist offers personalized engagement, fostering stronger relationships and boosting conversion rates. The suite includes an integrated CRM system, enabling efficient management of customer data and facilitating re-engagement via WhatsApp and email through AI-driven segmentation. Additionally, IntelliAssist supports multi-platform engagement, ensuring you're connected with potential customers on channels like Instagram, Facebook, and your own online store.

Show less

Customer engagement

Cross-platform support

Crm integration

Live chat

Cart recovery

Central dashboard

Install App

FAQfy: FAQ by AI

$7 / Month

(1/5)

1 Reviews

Claim Offer

Automatically generate product FAQ powered by ChatGPT AI Show more

FAQfy: FAQ by ChatGPT AI is a cutting-edge application designed to automate frequently asked questions for each product, streamlining customer interactions and enhancing overall transparency. This AI-driven tool is ideal for a wide range of industries, optimizing the shopping experience by empowering customers to make informed decisions quickly. By automatically generating product FAQs, FAQfy saves both time and resources, ultimately boosting sales and customer satisfaction. Leveraging state-of-the-art artificial intelligence similar to that of ChatGPT, the app ensures efficient and accurate support for merchants. Elevate your store's efficiency with FAQfy and enjoy effortless improvements in customer service and operational productivity. Whether you run a small business or a large retail platform, this app provides a seamless way to handle customer queries, reinforcing a positive shopping environment.

Show less

Save time

Automate product faqs

Boost transparency

Enhance shopping experience

Empower decision-making

Install App

FathomRetail

$39-$79 / Month

Claim Offer

AI-driven retail search app: Understand customer queries, deliver relevant results instantly. Show more

FathomRetail is an innovative AI-powered search solution designed to enhance customer experience by understanding and processing natural language queries. This app seamlessly integrates with your existing theme, offering a sophisticated yet user-friendly interface that helps customers find exactly what they're looking for. Its intelligent search capabilities grasp customer intent, delivering precise and relevant results even for complex queries like "blue, slim fit formal shirts under 800." By combining a smart search bar with effective multilevel filters, FathomRetail ensures customers enjoy a streamlined, efficient shopping experience. The app is easy to configure and works out of the box, allowing retailers to quickly optimize their search functionalities for better engagement and satisfaction. Perfect for businesses looking to tailor their e-commerce platforms to meet specific shopping needs and preferences.

Show less

Theme integration

Smart search bar

Natural language queries

Ai-driven search

Configurable experience

Seamless filter integration

Install App

RevoChat: AI Sales Chatbot

$49-$999 / Month

1 Reviews

Claim Offer

24/7 AI: More Sales, Answer Queries, Personalize Visitor Chat Show more

RevoChat: AI Sales Chatbot is an innovative tool designed to revolutionize how businesses interact with their customers. This powerful app leverages advanced artificial intelligence to provide seamless, real-time communication that enhances customer engagement and streamlines the sales process. By automating routine inquiries and guiding customers through the sales funnel, RevoChat ensures a personalized experience that meets individual needs with precision. The app's predictive analytics and machine learning capabilities help businesses anticipate customer behavior, enabling proactive and targeted sales strategies. RevoChat integrates effortlessly with existing CRM systems, ensuring a smooth transition and easy management of customer interactions. Designed with a user-friendly interface, it offers companies of all sizes the ability to boost conversion rates, improve satisfaction, and ultimately increase revenue.

Show less

24/7 availability

Increased sales

Query handling

Personalized interaction

Install App

CSS AI Sales Chatbot

$29.99-$140 / Month

Claim Offer

AI chatbot: answers queries, recommends products & discounts Show more

CSS Ai Sales Chatbot is a powerful tool designed to enhance your online store by providing a seamless shopping experience for your customers. This AI-driven chatbot efficiently answers customer queries, recommends products tailored to individual needs, and highlights available discounts, all through engaging and natural conversations. The chatbot's appearance can be customized to align with your store's branding, and it seamlessly syncs with your current product data, ensuring up-to-date interactions. Additionally, it helps streamline communication by managing your admin inbox, offering a comprehensive support system for your sales team. The platform includes a playground feature, allowing you to test the chatbot's functionalities before going live. By simplifying the shopping process and boosting customer engagement, CSS Ai Sales Chatbot not only enhances customer satisfaction but also contributes to increased sales. Supported by a dedicated team, it’s a reliable solution for modern e-commerce businesses looking to optimize their customer service efforts.

Show less

Customizable appearance

Automatic product sync

Admin inbox management

Natural language recommendations

Customer query handling

Install App

Vanna AI

Claim Offer

AI-powered SQL agent that generates queries from natural language questions Show more

Vanna AI is a powerful open-source tool designed to bridge the gap between natural language processing and database management. Built with Python, this AI-driven SQL agent enables users to effortlessly convert plain English questions into sophisticated SQL queries, streamlining database interactions. Whether you're working with Snowflake, BigQuery, or PostgreSQL, Vanna AI ensures seamless integration and adaptability across various platforms. It is specifically tailored to learn and adapt to unique database schemas, achieving high accuracy even with complex datasets. Users benefit from a system that continuously refines its capabilities through ongoing interactions, fostering an intuitive and efficient data querying experience. Ideal for data analysts and developers, Vanna AI transforms the way you engage with data, making intricate query writing an accessible task for all.

Show less

Continuous improvement

Natural language input

Ai-generated queries

Supports multiple databases

Schema-specific training

Try AI Agent

AskYourDatabase

Claim Offer

AI-powered natural language interface for database queries. Show more

AskYourDatabase revolutionizes data interaction by enabling users to query their databases effortlessly using natural language. By harnessing cutting-edge AI technology, the app translates user questions into precise SQL queries, bridging the gap between non-technical users and complex data environments. This user-friendly tool empowers individuals across all organizational levels to access and analyze data independently, without requiring SQL expertise. Supporting a wide range of database types, AskYourDatabase seamlessly integrates into existing data workflows, offering a flexible and scalable solution. Whether you're a small business or a large enterprise, this platform democratizes data access, fostering a data-driven culture and empowering informed decision-making.

Show less

Natural language queries

Workflow integration

Ai-driven sql conversion

Database type support

Try AI Agent

LunaChat Conversion AI ChatBot

$7.99-$129 / Month

(3.3/5)

10 Reviews

Claim Offer

Automate your live chat support with human-like AI Show more

LunaChat Conversion AI ChatBot is an innovative tool designed to transform website visitors into loyal customers by providing intelligent and precise responses to complex queries using natural language processing. This dynamic application excels at recommending products that perfectly match customer needs and delivering valuable information effortlessly. By automating customer interactions, LunaChat allows businesses to manage high volumes of customer service inquiries without human intervention, ensuring faster response times and improving user experience. Its plug-and-play setup makes it accessible to non-technical users, while the customizable features such as personalized welcome messages and widget customization enhance brand consistency. Additionally, its visual dashboard offers easy tracking of sales and conversions, providing valuable insights into customer interactions. Available in multiple languages, LunaChat is a cost-effective solution for businesses looking to reduce bounce rates and optimize customer service operations.

Show less

Multi-language support

Product recommendations

Customizable widget

Reduce bounce rates

Personalized messages

Track sales

Install App

Maisie AI Chatbots & Live Chat

$29-$109 / Month

8

8 Reviews

Claim Offer

Cut support tickets by automating answers to customer queries Show more

Maisie AI Chatbots & Live Chat is an innovative app designed to enhance sales and customer service experiences. Harnessing AI-powered chat automation, Maisie engages customers 24/7 throughout their buying journey, providing personalized product recommendations that boost conversion rates and average order values. The app automates responses to frequent customer queries, significantly reducing support tickets and freeing up valuable time for your team. With its conversational email and SMS list-building capabilities, Maisie accelerates your marketing efforts, integrating seamlessly with platforms like Klaviyo. It includes real-time order status tracking and AI-powered FAQ response automation, ensuring customer inquiries are addressed promptly. Maisie also offers seamless transitions to live chat, empowering your customer service team to step in when needed. With 18 pre-built, customizable Shopify-specific conversation templates, setting up Maisie is both quick and efficient.

Show less

Real-time order tracking

Product recommendations

Customizable triggers

Chat automation

Faq automation

Live chat handover

Install App

eDesk

(1/5)

1 Reviews

Claim Offer

Centralized AI Help Desk: Streamline eCommerce support with eDesk's powerful features. Show more

eDesk is an AI-powered help desk designed to streamline eCommerce customer service by centralizing all customer queries and order details into a single, user-friendly dashboard. Its intelligent system classifies incoming messages based on various criteria such as content and order status, allowing for easy prioritization and assignment to team members. With seamless integration across all marketplaces and sales channels, eDesk provides a comprehensive view of customer interactions, automatically attaching relevant product, order, and delivery information to each query. The app's AI-powered sentiment analysis offers insights into customer mood, while at-a-glance message summaries provide a quick overview of interaction threads. Additionally, eDesk enhances efficiency with advanced templates and an innovative HandsFree feature, suggesting appropriate responses or automatically handling specific queries without user intervention. This makes eDesk a valuable tool for improving response times and ensuring customer satisfaction across all eCommerce platforms.

Show less

Automated responses

Centralized dashboard

Sentiment analysis

Advanced templates

Ai message classification

Try for Free

Shopify Customer queries apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 12 Apps

Zoko: WhatsApp & Instagram CRM

Rly: WhatsApp Chat & Marketing

AskTimmy AI Chat Bot + ChatGPT

Maaia

Advance FAQ

Helpwise

AI Chatbot +GPT4 - Wiseshoppal

Makkpress ‑ Product Validator

Webkul AI Driven Product FAQ

RevoChat: AI Sales Chatbot

IntelliAssist Marketing Suite

FAQfy: FAQ by AI

FathomRetail

RevoChat: AI Sales Chatbot

CSS AI Sales Chatbot

Vanna AI

AskYourDatabase

LunaChat Conversion AI ChatBot

Maisie AI Chatbots & Live Chat

eDesk