Webkul AI Driven Product FAQ

Develop by Webkul Software Pvt Ltd

/ Month

Built for Shopify

7 Days Free Trial

Dynamic FAQ on Product Pages,helps in solving Customer Queries

Dynamic faqs

Product-specific faqs

Store faqs

Customizable faq block

Jquery accordion style

Reduce repetitive queries

Enhanced product understanding

About Webkul AI Driven Product FAQ

Launched Mar 31, 2014

Built by Webkul Software Pvt Ltd

Email :

[email protected]

Address

H-28, Sector 63, Noida, UP, 201301, IN

Website Privacy policy FAQ

Related Categories

Description

Create FAQ on the products. Help customers in knowing the products better.

With the help of this App, Admin can add dynamic FAQ in their products, FAQ on Product page helps your customers in knowing more about your products that leads to increased sales. Admin can write the FAQ's to clear out the most of the customer's doubts & increase the chances to have the sale since day one store's launch. Admin can add Store FAQs and Product specific FAQs with the app, offering more information about the products and the store at the same time.

Admin can customize the color, width of FAQ block.
FAQ will be displayed on Product description page in jquery accordion style.
Helps in decreasing number of repetitive queries& decreasing your overhead.
Help customer to understand the products better & make quicker purchase decision

Introduction Video

Pros

Dynamic FAQ can be added to product pages, enhancing customer knowledge
Helps in solving customer queries quickly and efficiently
Potentially increases sales by providing detailed product information
Allows admin to write and customize FAQ, catering to product-specific and store-wide queries
Customizable appearance (color, width) of the FAQ block to match store design
Decreases the number of repetitive customer queries, reducing overhead
Helps customers make quicker purchase decisions by offering comprehensive product understanding

Cons

No mention of AI capabilities in customizing or generating FAQs
Dependent on the admin to populate FAQs manually, which could be time-consuming
Relies on jQuery accordion style, which may not be preferred by all users for FAQ display

Rating And Reviews

Soflete

Dec 13, 2017 on Shopify

This app is OK - it performs as advertised, but nothing more. The design feels like it was developed in 1998 and not updated since. Customization options are extremely limited (for example you can choose one of 5 ugly fonts, none of which are your theme font) so to adapt it to any modern theme, you really need to know what you're doing with some hacky CSS. Support is responsive, but not always helpful. There's no way to add a descriptive headline to the widget - say "Product FAQs" - so we had to wrap it and add a descriptor. And as many other apps do, they don't add any helpful attributes to the widget element like, say, number of faqs, so you can't target an empty container. When I asked how to query the data to know if the product has faqs or not, their answer was "send us your login and we'll do it for you", and when I said that wasn't possible, their answer was "send us your login and we'll do it for you". Um, no.

Hook And Ford

Mar 04, 2016 on Shopify

Decent app, could do with a slightly easier user interface and explanation, but the end result is good

Teatox Aus

Sep 01, 2015 on Shopify

Awesome app, also provided a lot of free support, thanks guys!

Spy Tronix

Jul 09, 2015 on Shopify

We've been busy, so we have not really had the time to get this across all of our pages. However, it is a very easy app to use - and the support is great. We only needed to ask one question about how to put links into the FAQs and they answered right away. Here's the PROs: Easy to install, easy to use, great support, adds more rich content to each of your product pages, it keeps customers happy because they don't have to go looking for FAQs on your site - they're already on the page they're looking at, it adds more unique content and keywords to your site - which Google likes, and it cuts down on customer service workload because your customers will ask LESS questions on your contact us forms. CONs: We have not seen any - we love it! Here's a sample page if they will let us show this link: http://www.spy-tronix.com/products/flash-drive-spy-camera-and-voice-recorder Great App - highly recommend! Jake at Spy-Tronix

Saltwater Conversion

May 02, 2015 on Shopify

Good support and great app, Thanks very much for all your help.

Automatic Chicken Coop Door - Coop Tender

Apr 15, 2015 on Shopify

Easy to integrate. Enhances our sales process by providing an easy-to-use module to highlight common customer questions about our product right on the product page. Support was responsive and helped to get my FAQs running on my website. Looks great and fully customizable styles makes it an outstanding feature to our site. Our conversions immediately went up after implementing.