7.8
SMPS Product Question & Answer logo

SMPS Product Question & Answer

$1.99-$4.99

/ Month
Free plan available

Quickly respond product related queries for your online store.

Mailchimp integration
Email notifications
Klaviyo integration
Simplified dashboard
Faq page creation
Customizable q&a widgets
261 Reviews
7.8

About SMPS Product Question & Answer

Launched Aug 04, 2016

Categories

Built by Simprosys InfoMedia

Email :

[email protected]

Address

B-303, Shapath Hexa, Opp Gujarat High Court, S. G. Highway, Ahmedabad, GJ, 380060, IN

Website Support Portal Privacy policy Tutorial FAQ Document

Description

Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.

The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings.

The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings. more
  • Simplified dashboard with an overview of all the questions and its synopsis
  • Get notified via email and quickly respond to product related queries
  • Create & manage FAQ page which benefits in improving organic performance
  • Theme friendly and customisable Q&A widgets for your online store
  • Integrate askers' mail list with MailChimp and Klaviyo

Pros

  • Allows for quick response to product-related queries, improving customer service
  • Option to answer questions publicly or privately, providing flexibility
  • Store-friendly Q&A widgets enhance visitor engagement
  • Ability to build and maintain an FAQ page, aiding in SEO and customer information
  • Organized dashboard provides a comprehensive overview of all questions
  • User-generated content can improve search rankings
  • Email notifications for quick responses to queries
  • Customizable Q&A widgets ensuring theme compatibility
  • Integration with MailChimp and Klaviyo for email marketing

Rating And Reviews

MAHA México

Oct 30, 2024  on Shopify

This application is very useful for us, the technicians gave us excellent service.

Najel

Sep 12, 2024  on Shopify

Cette app a modifié la typographie de notre site

Threeface

Aug 21, 2024  on Shopify

Excellent app with very good support team! I've contacted to solve a problem I had and they had been very fast and professional so I really suggest this app!

Poker Provoke

Jul 26, 2024  on Shopify

Love the app. I'm able to answer my customers questions right on my product page for anyone to see. That way, if anyone has the same question, it'll already have been answered for them. Huge upgrade for my website and a neccesity.

GIANTOY action figures

Jul 26, 2024  on Shopify

Very patient & helpful support! Been a loyal customer of 3 years.

wedoskin

Jul 15, 2024  on Shopify

Milan and his team are incredible. The service they provide and the level of support they give goes way beyond this app. I had some issues with SEO and tags and Milan fixed it for me right away. Not only did he guide me on how to add FAQ, he fixed the SEO so Google can find snippets on the website. 100000000% recommend these guys.

Shriram Associates

May 03, 2024  on Shopify

Amazing Plugin! I love the import feature! Very helpful support. I want them to add Multi language option!

Woodline USA

Apr 04, 2024  on Shopify

This app has been an effortless experience for us to keep up on customer issues. It is very intuitive and easy to use. We get a lot of questions because we have so many products and in the tool business, every little measurement is critical. We appreciate that we have control over what is published and what isn't. Some questions are just too stupid.

Health Orchard

Mar 31, 2024  on Shopify

I have been really impressed by this app and the customer service. It is simple and straightforward and does everything that I need. This is what it looks like in action - https://healthorchard.com/collections/solgar/products/solgar-advanced-calcium-complex-vitamins-d3-k2-zinc-boron?variant=44692070236392 I had a bunch of design change requests, and Milan was very responsive and made all the changes correctly, quickly, and without issue. I definitely recommend!

CoalaHola

Jan 15, 2024  on Shopify

Yes, initially I wanted to understand the client's problem learned about SMPS and I tried and installed it. However, I still encountered some technical issues such as non-adaptation. I got in touch with the officials who were friendly and proactive in dealing with the issues. In the end, the problem was solved for me. I am very grateful. I will keep using it. Thank you very much.

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