StoreFAQ‑ Product FAQ Builder

Develop by Storeware

Built for Shopify

Free plan available

Create FAQ pages or accordions instantly with AI & drive sales

Drag & drop builder

Ai content creation

Product-specific faqs

Flexible design

Create faq pages

Export & import faqs

About StoreFAQ‑ Product FAQ Builder

Launched Jan 02, 2024

Built by Storeware

Email :

[email protected]

Address

124 Broadkill Rd #599, Milton, DE, 19968, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Create FAQ pages or build individual product FAQs with AI to reduce support tickets

Build a help center in your store with frequently asked questions and answer your customer queries faster than ever. Write your FAQs with AI and speed up your content creation process to reduce support tickets. Design your FAQ page with utmost flexibility to match the color, and fonts, brand style and seamlessly show your FAQs on any page. Get amazing features like drag-&-drop FAQ builders, export & import FAQ options, and individual product FAQs to improve customer experience.

Create help center with FAQs to enhance your customer experience
Add FAQs seamlessly on any product page & turn your visitors into customers
Design your FAQ page as you want and organize FAQs with drag-&-drop FAQ builder
Export or Import FAQs easily & build your customer service center instantly
Write answers instantly for Frequently Asked Questions with the help of AI

Pros

Creates FAQ pages or accordions instantly, driving sales
Speeds up the content creation process through AI-generated FAQs
Reduces support tickets by answering customer queries faster
Offers high flexibility in design to match color, fonts, and brand style
Allows seamless integration of FAQs on any product page
Features a drag-and-drop FAQ builder making it easy to organize FAQs
Options to export and import FAQs streamline the build process of a help center
Improves customer experience with individual product FAQs

Cons

Depends on AI for FAQ content, which may not always capture nuanced or specific queries appropriately
Design flexibility could potentially result in inconsistent visual aesthetics if not managed carefully
Requires ongoing updates and maintenance to keep the FAQ content relevant and accurate
Might need a learning curve to effectively use drag-and-drop features and design options

Top Helpful Reviews

Deck & Rail Supply

Mar 18, 2025 on Shopify

After creating a group and assigning the FAQ, it disappeared and couldn't be found again. The group never showed on the page, and there is no way to select the group on the design page. Im not sure if this doesn't work, or is just terribly unintuitive. either way it was a waste of time. Not sure who these 5-star reviews are.

Fayla Ott Books

Mar 15, 2025 on Shopify

Easy to use and you can customize it to suit your website theme and style. Also, the support is fantastic. They respond promptly and are very helpful.

MGC Derma EU

Mar 07, 2025 on Shopify

Fantastic and prompt support! Nicole quickly addressed the issue. Setting everything up was incredibly easy. Highly recommended!

myMareCo

Feb 24, 2025 on Shopify

Navi - just showed me how to upload and use the FAQ app! So helpful and will use right away. His knowledge is vast!! Thank you Navi! Janice

Layerd.Studio

Dec 31, 2024 on Shopify

Tracy Denney was a great help, understood my request and helped me achieve exactly what I needed, by adding a simple CSS code to the app I was able to get some rounded corners on the FAQ rectangle box to better match my site, super easy to do.

outlet-tapis.fr

Dec 17, 2024 on Shopify

It fulfills everything you need, and the support is instantly helpful and solves problems in no time. Thank you

AEDwijzer

Nov 17, 2024 on Shopify

Fantastic App and Outstanding Support! BetterFAQ is a game-changer for my Shopify store! The app is incredibly intuitive, making it easy to set up a professional FAQ section that enhances the customer experience. The customization options allowed me to match it perfectly with my store's branding. What truly sets BetterFAQ apart is the stellar customer service. The support team is quick to respond, knowledgeable, and goes above and beyond to ensure everything works seamlessly. I had a few questions during setup, and their team resolved them in no time with clear guidance and a friendly approach. Highly recommend BetterFAQ to anyone looking for a reliable, user-friendly FAQ solution with top-notch support!

TbT Arabic Dial Watches and Islamic Gifts

Feb 26, 2024 on Shopify

i just wished you guys responded to my messages. to be honest, its very very good. its just that i needed the faq section to appear on specific pages and i was hoping you guys could assist me. i eventually decided to not even add a faq page at all. which is a shame really because no other app actually has it perfect like you guys. as a new app, i highly recommend you guys to be responsive please. let me know if you are able to assist me and i will surely install again. please dont be deterred by this review to install this app. if they do help me out, i will change my review fairly.

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