The StoreFAQ is great, but its the people behind the scenes that have made my experience 100 times better. I was having issues with the videos that were sent to me due to some eye issues and Florance and Nicole helped me get my FAQs up on my website. They both were very patient with me and really came through for me. Thank you Florance and Nicole! You are both rock stars!!!

The StoreFAQ app has been a fantastic addition to my Shopify website. It’s simple, intuitive, and easy to set up, with flexible color options that make it effortless to match my brand style. The support team is responsive and truly helpful — they make sure everything runs smoothly. If you’re looking for an FAQ solution that looks great and works perfectly, this is the one to choose!

StoreFAQ has been an excellent addition to my store! The plugin is user-friendly and efficiently organizes FAQs, making it easy for customers to find answers quickly. What impressed me the most was the fast customer support—they responded promptly and resolved my issues in no time. The plugin meets all my needs, from customization options to seamless integration. Highly recommended for anyone looking for a reliable FAQ solution!

The app is super easy to use, and have all necessary components to set up my own customized FAQs. Also, the support from StoreFAQ is great and quickly resolve on my issue while using the application. Highly recommended!

Amit was extremely helpful and got our FAQ section looking exactly how I wanted it -- even when I changed my mind 4 different times on the call. Big fan!

⭐⭐⭐⭐⭐ An Essential Tool for Every E-Commerce Store! We’ve been using StoreFAQ – Product FAQ Builder for our e-commerce business, and it has quickly become an indispensable part of our store. The app is extremely easy to set up and allows us to create clean, organized, and searchable FAQ sections for every product. This not only saves us a lot of time on customer support but also builds trust with our customers by giving them instant answers before they buy. One of the things we love most is the customization options—we can match the FAQ design to our brand perfectly. It also works flawlessly across devices, which is a must in today’s mobile-first world. Since implementing StoreFAQ, we’ve noticed: A decrease in repetitive support tickets An increase in customer satisfaction and confidence And overall, a smoother shopping experience for our visitors. Highly recommended for any serious e-commerce brand looking to improve customer experience and streamline operations.

After creating a group and assigning the FAQ, it disappeared and couldn't be found again. The group never showed on the page, and there is no way to select the group on the design page. Im not sure if this doesn't work, or is just terribly unintuitive. either way it was a waste of time. Not sure who these 5-star reviews are.

Easy to use and you can customize it to suit your website theme and style. Also, the support is fantastic. They respond promptly and are very helpful.

Fantastic and prompt support! Nicole quickly addressed the issue. Setting everything up was incredibly easy. Highly recommended!

Navi - just showed me how to upload and use the FAQ app! So helpful and will use right away. His knowledge is vast!! Thank you Navi! Janice

Tracy Denney was a great help, understood my request and helped me achieve exactly what I needed, by adding a simple CSS code to the app I was able to get some rounded corners on the FAQ rectangle box to better match my site, super easy to do.

It fulfills everything you need, and the support is instantly helpful and solves problems in no time. Thank you

Fantastic App and Outstanding Support! BetterFAQ is a game-changer for my Shopify store! The app is incredibly intuitive, making it easy to set up a professional FAQ section that enhances the customer experience. The customization options allowed me to match it perfectly with my store's branding. What truly sets BetterFAQ apart is the stellar customer service. The support team is quick to respond, knowledgeable, and goes above and beyond to ensure everything works seamlessly. I had a few questions during setup, and their team resolved them in no time with clear guidance and a friendly approach. Highly recommend BetterFAQ to anyone looking for a reliable, user-friendly FAQ solution with top-notch support!

i just wished you guys responded to my messages. to be honest, its very very good. its just that i needed the faq section to appear on specific pages and i was hoping you guys could assist me. i eventually decided to not even add a faq page at all. which is a shame really because no other app actually has it perfect like you guys. as a new app, i highly recommend you guys to be responsive please. let me know if you are able to assist me and i will surely install again. please dont be deterred by this review to install this app. if they do help me out, i will change my review fairly.