Tracy from Storeware has been very helpful. There were changes I needed to make and she has guided me step by step with very clear guidance. The StoreFAQ builder works very well and with the help of Tracy it has been a smooth and easy process. Thank you so much Tracy!

Santos solved a problem for me in just a few minutes that I had been trying to solve myself for hours. Now the FAQs are neatly integrated into our website and we can refer our customers to them. Great!

This app perfectly displays my FAQ's in a clean and simple format that is easy to read and navigate. No extra unnecessary gimmicks, just a simple and easy to use FAQ app.

The support team is very helpful and nice. They were able to assist me on the design FAQ adjustments esp. Martha. I love the design features and it's easy to use

Thank you so much, Loren Ashley, for your support! The team was really helpful, and you even provided a video demo to solve the problem—great service.

I had a problem to solve because I couldn't find the solution, and the team immediately found the problem for me. They are very responsive, and the application seems optimised to me. I recommend it.

App is easy to setup and customize to match the feel of your site. Tried a couple other FAQ apps before this one and this one beat them hands down!

Fairly easy to use. There are a couple of features I'd like to see added; mainly around configurability, but nothing major. Customer service has been fantastic. They were very prompt and responsive with support and accommodating with my questions. They took time to answer my questions and even work with their dev team to quickly address an issue I had. They were fast and great with communication and support and very easy and friendly to work with.

We installed this app because it was advertised as completely free. However, after installation, they changed their policy and introduced paid plans. Now, the free version is limited to only 100 views, which is unacceptable for our store. We are forced to look for another solution. This is extremely unethical, and we feel deceived and cheated by these practices. Avoid this app!

Rug pull. The app was listed as free, and once everything is set up, they limit the usage on the free plan to 100 views/month. Will have to transfer everything to a different solution.

awesome customer service. i needed changes that I could not do on my own they took a lot of time to make the app look perfect for me on my website. Highly recommend!

Loren was an amazing help customising my FAQ block on my home page. Very responsive and went out of her way to assist me!

Exceptional Support & Fast Code Assistance! I had a specific customization request and the support team responded promptly with clear and effective code guidance. Their customer service was outstanding - friendly, knowledgeable, and incredibly fast. Highly recommended for anyone looking for reliable functionality backed by top-tier support!

I really like this app for its functionality. It's great that it includes structured data (schema markup) for SEO, and it's very flexible for customization on any page. I needed some help adapting the FAQ block to match my website's unique style. The support team responded incredibly quickly and helped me with custom CSS to make it look perfect on both desktop and mobile. I'm very grateful for their professional and effective help. Thank you!

Really good service and very helpful staff. Provided me with dropdown boxes for an FAQ's page that works really well. Staff provided custom CSS where necessary

I was able to immediately get support help and they helped craft custom CSS I needed right then and there. Fantastic!

I'm very impressed! The speed of implementation, the turnkey look, and the quality of support are awesome. He's literally creating a custom fix for something I need, right now! Definitely one of the best plugins I've ever used.

My journey using the StoreFAQ app is only just beginning, but I've already received fantastic support from Martha on the support team. Her patience, kindness and expertise has been above and beyond. I know I'll have more questions going forward, but I'm feeling a lot more confident already. With help from the team, my FAQ page is looking well organised, particularly important when you have a lot of FAQs to manage. A huge thank you to the team for the help so far.

I'm new to Shopify and am getting my bookstore website ready for a product launch later this week. I downloaded Store FAQ to create a Q&A for customers. I liked the look and feel on the back end of of this app and the interface is very pleasing. I ran into a little snag when it came to publishing. Customer support was easy to find and Martha went above and beyond to help me get my FAQ live on my homepage and even helped me get my branding colors adjusted. I like the flexibility of this app and how it can be used in many ways within the store. I highly recommend!

great and easy app to use and set up. The customer support are very responsive and prompt. Helped get all my FAQs created in a few minutes. Thank you very much :)