Taranker.Com Logo
StoreFAQ‑ Product FAQ Builder logo

Customer reviews: StoreFAQ‑ Product FAQ Builder

Develop by Storeware

Reviews (15)

Overall rating
4.6

What Merchants Think

Merchants generally express positive feedback towards the "StoreFAQ‑ Product FAQ Builder". They appreciate its intuitive interface and the ease of setting up a professional FAQ section that aligns with their store's branding. The standout aspect of the app is its excellent customer support, which many users have found to be responsive and highly efficient.

Key Strengths

  • Highly intuitive and easy setup process
  • Strong customization options to match store branding
  • Outstanding and responsive customer support
  • Facilitates an enhanced customer experience
  • Valuable even as a free product

Common Concerns

  • Occasional delays in customer support response times
  • Limited documentation or guidance on specific functionalities, such as page targeting

Final Thoughts

The "StoreFAQ‑ Product FAQ Builder" is well-regarded by users for its ease of use and supportive customer service, making it a beneficial addition to any Shopify store. While there are minor areas for improvement, particularly in responsiveness and guidance, it remains a highly recommended tool for building an effective FAQ section.

Fayla Ott Books

Mar 15, 2025  on Shopify

Easy to use and you can customize it to suit your website theme and style. Also, the support is fantastic. They respond promptly and are very helpful.

MGC Derma EU

Mar 07, 2025  on Shopify

Fantastic and prompt support! Nicole quickly addressed the issue. Setting everything up was incredibly easy. Highly recommended!

Snuslion

Feb 28, 2025  on Shopify

Great app and even better Customer Service!

myMareCo

Feb 24, 2025  on Shopify

Navi - just showed me how to upload and use the FAQ app! So helpful and will use right away. His knowledge is vast!! Thank you Navi! Janice

Danie Hoo

Feb 18, 2025  on Shopify

Très bonne solution, et chat très réactif.

Rhinox Active

Jan 19, 2025  on Shopify

Good customer service. Nicole was very helpful :)

Lori Wall Beds

Jan 14, 2025  on Shopify

It works pretty good and the support is also awesome.

Layerd.Studio

Dec 31, 2024  on Shopify

Tracy Denney was a great help, understood my request and helped me achieve exactly what I needed, by adding a simple CSS code to the app I was able to get some rounded corners on the FAQ rectangle box to better match my site, super easy to do.

outlet-tapis.fr

Dec 17, 2024  on Shopify

It fulfills everything you need, and the support is instantly helpful and solves problems in no time. Thank you

AEDwijzer

Nov 17, 2024  on Shopify

Fantastic App and Outstanding Support! BetterFAQ is a game-changer for my Shopify store! The app is incredibly intuitive, making it easy to set up a professional FAQ section that enhances the customer experience. The customization options allowed me to match it perfectly with my store's branding. What truly sets BetterFAQ apart is the stellar customer service. The support team is quick to respond, knowledgeable, and goes above and beyond to ensure everything works seamlessly. I had a few questions during setup, and their team resolved them in no time with clear guidance and a friendly approach. Highly recommend BetterFAQ to anyone looking for a reliable, user-friendly FAQ solution with top-notch support!

Mankha

Sep 29, 2024  on Shopify

The app is really helpful!! and the customer support is also good

Svakom

Apr 22, 2024  on Shopify

Really helpful and easy installation! I like this feature on my store!

Stricks

Apr 16, 2024  on Shopify

Decent product, considering its free. Also, its exactly the usecase I was searching for. Thank you.

Scroll to Top