Reviews: StoreFAQ‑ Product FAQ Builder

Customer reviews: StoreFAQ‑ Product FAQ Builder

Reviews (15)

Overall rating

4.6

5

13
4
3
2
1

2

What Merchants Think

Merchants generally express positive feedback towards the "StoreFAQ‑ Product FAQ Builder". They appreciate its intuitive interface and the ease of setting up a professional FAQ section that aligns with their store's branding. The standout aspect of the app is its excellent customer support, which many users have found to be responsive and highly efficient.

Key Strengths

Highly intuitive and easy setup process
Strong customization options to match store branding
Outstanding and responsive customer support
Facilitates an enhanced customer experience
Valuable even as a free product

Common Concerns

Occasional delays in customer support response times
Limited documentation or guidance on specific functionalities, such as page targeting

Final Thoughts

The "StoreFAQ‑ Product FAQ Builder" is well-regarded by users for its ease of use and supportive customer service, making it a beneficial addition to any Shopify store. While there are minor areas for improvement, particularly in responsiveness and guidance, it remains a highly recommended tool for building an effective FAQ section.

Deck & Rail Supply

Mar 18, 2025 on Shopify

After creating a group and assigning the FAQ, it disappeared and couldn't be found again. The group never showed on the page, and there is no way to select the group on the design page. Im not sure if this doesn't work, or is just terribly unintuitive. either way it was a waste of time. Not sure who these 5-star reviews are.

TbT Arabic Dial Watches and Islamic Gifts

Feb 26, 2024 on Shopify

i just wished you guys responded to my messages. to be honest, its very very good. its just that i needed the faq section to appear on specific pages and i was hoping you guys could assist me. i eventually decided to not even add a faq page at all. which is a shame really because no other app actually has it perfect like you guys. as a new app, i highly recommend you guys to be responsive please. let me know if you are able to assist me and i will surely install again. please dont be deterred by this review to install this app. if they do help me out, i will change my review fairly.