Capabl – Fulfillment Analytics

Name: Capabl – Fulfillment Analytics Introduction Video
Uploaded: 2024-04-07T07:39:05Z
Duration: 1 min 33 s
Description: Maximize sales with on-time monitoring of shipments

Develop by Shopify

$99-$349

/ Month

Free plan available 30 Days Free Trial

Maximize sales with on-time monitoring of shipments

Advanced reporting

Data synchronization

Track fulfillment kpis

Insightful dashboards

Automate performance tracking

Set up alerts

Share data

Order fulfillment monitoring

Enhance order accuracy

About Capabl – Fulfillment Analytics

Launched Apr 18, 2022

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Track fulfillment performance of your 3PL with a scorecard that measures shipments against your SLA

Track fulfillment KPIs such as on-time and delayed shipments. Use Capabl to achieve transparency and improve efficiency with your fulfillment provider. Reduce manual calculations and use of bulky spreadsheets by automating performance tracking with Capabl. Get the insights that you need to deliver the ideal customer experience by proactively identifying issues and notifying the right personnel. Set up alerts and share data for better communication and stay ahead of customer issues.

Track On-Time Order fulfillment against your SLA with your fulfillment provider
Enhance Order Accuracy & Quickly Resolve Customer Complaints with your 3PL
Advanced Reporting & Analytics for all your fulfillment & Shipping metrics
Automated Scorecards Insightful dashboards showcase key performance drivers
Automated Data Synchronization Reduces manual sync across your fulfillment apps

Pros

Tracks fulfillment KPIs such as on-time and delayed shipments
Improves transparency and efficiency with fulfillment providers
Reduces manual calculations and use of bulky spreadsheets
Automates performance tracking
Provides insights to proactively identify issues and notify the right personnel
Allows setting up alerts and sharing data for better communication
Helps stay ahead of customer issues
Tracks on-time order fulfillment against SLAs with fulfillment providers
Enhances order accuracy and quickly resolves customer complaints with 3PL
Offers advanced reporting and analytics for fulfillment and shipping metrics
Features automated scorecards and insightful dashboards showcasing key performance drivers
Reduces manual data synchronization across fulfillment apps

Cons

Potential learning curve for new users unfamiliar with the app
Dependence on accurate data input from other fulfillment apps for optimal performance
May require customization to fully align with specific business processes
Limited information on integration capabilities with other platforms
Possible subscription costs associated with advanced features

Top Helpful Reviews

BUBLUV

May 05, 2023 on Shopify

Great scorecard to measure how your fulfilment center is tracking against the fulfillment times in your service level agreement. Easy to identify and download orders (you'll get a CSV file) that falls outside of the SLA so you can flag them to your fulfillment center to potentially get a credit back, or kick start a conversation with them about improving fulfillment times. Would recommend for merchants who do a lot of volume!