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Capabl – Fulfillment Analytics

Capabl – Fulfillment Analytics

  • $99-$349 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
1 Reviews

Maximize sales with on-time monitoring of shipments Show more

Capabl – Fulfillment Analytics is a powerful tool designed to track key performance indicators (KPIs) like on-time and delayed shipments, ensuring transparency and efficiency with your fulfillment provider. By automating performance tracking, it eliminates the need for cumbersome spreadsheets and manual calculations, streamlining data management and enhancing operational productivity. Capabl provides comprehensive insights necessary for delivering an exceptional customer experience, allowing businesses to proactively identify and resolve potential issues. The app facilitates better communication through automatic alerts and data sharing, helping users stay ahead of customer concerns. It enables accurate tracking of on-time order fulfillment against service level agreements (SLAs) with fulfillment providers. Furthermore, advanced reporting and analytics offer detailed insights into all fulfillment and shipping metrics, supported by automated scorecards and dashboards. With automated data synchronization, Capabl reduces manual data syncing across fulfillment applications, keeping your operations smooth and informed.
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Advanced reporting
Data synchronization
Track fulfillment kpis
Insightful dashboards
Automate performance tracking
Set up alerts
AfterShip Order Tracking

AfterShip Order Tracking

  • $11-$239 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
6.8
4,798 Reviews
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Proactive tracking that delights customers and reduces WISMO Show more

AfterShip Order Tracking is a comprehensive app designed to enhance your customer's post-purchase experience by providing live shipment updates through a branded order tracking page and automated notifications. It features a shipment analytics dashboard, allowing businesses to monitor carrier transit times, on-time delivery rates, and exceptions, ensuring smooth logistics management. The app also integrates an AI-powered delivery estimate widget on product description and checkout pages, boosting buyer confidence by offering precise delivery information. Branded tracking pages with personalized product recommendations not only engage customers but also drive additional sales. Timely email and SMS notifications help reduce customer anxiety and the volume of "Where Is My Order" (WISMO) inquiries. A centralized shipment dashboard keeps businesses informed about shipment statuses and helps quickly identify any issues. The built-in analytics offer valuable insights into shipment performance, supporting continuous improvement in customer service and delivery efficiency.
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Automated notifications
Personalized product recommendations
Shipment analytics dashboard
Branded tracking pages
Ai-powered delivery estimates
Centralized shipment dashboard
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RetJet ‑ Returns & Exchanges

RetJet ‑ Returns & Exchanges

  • $39-$49 / Month
  • Free Plan Available
  • New
9
1 Reviews
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Streamline e-commerce returns with RetJet for seamless, efficient customer experiences.

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Returbo: Returns & Exchanges

Returbo: Returns & Exchanges

  • $29-$450 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.2
58 Reviews
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Automatic returns, exchanges, and complaints! Show more

Returbo is a cutting-edge application designed to streamline the post-purchase experience for Shopify store owners. This powerful tool modernizes how returns, exchanges, and complaints are handled by providing customers with a digital return form for self-registration and generating return shipping slips automatically. Integrated directly into your website, Returbo allows for seamless operation, including automatic tracking and effortless management. The app also enhances communication by keeping customers informed through timely email notifications. Additional features such as the option to attach images and comments ensure a comprehensive approach to resolving customer issues. By facilitating an easy exchange process, Returbo not only boosts sales but also enhances customer satisfaction. Experience the simplicity of handling returns and exchanges on autopilot with Returbo.
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Email notifications
Automatic tracking
Self-registration
Autogenerated slips
Effortless management
Image & comments attachment
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TrackFree Order Tracking

TrackFree Order Tracking

  • $5-$29 / Month
  • Free Plan Available
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Track orders easily and boost loyalty with branded pages. Show more

TrackFree Order Tracking is a revolutionary app designed to enhance the customer experience by offering seamless order tracking solutions. This user-friendly platform provides real-time tracking updates, ensuring customers stay informed about their orders every step of the way. With TrackFree, businesses can create customized, branded tracking pages that reflect their brand identity and elevate the customer experience. The app also features automated updates and personalized product recommendations, allowing businesses to capitalize on upselling opportunities while delighting their customers. Transform order tracking into a joyful and efficient process that not only boosts sales but also increases customer satisfaction and loyalty.
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Product recommendations
Automated updates
Real-time tracking
Branded pages
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Lopaa AI

Lopaa AI

  • $23-$46 / Month
  • 14 Days Free Trial
  • New
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"Streamline support with centralized complaint and query management for businesses." Show more

Lopaa AI is a powerful tool that enhances business customer support by streamlining complaint and query management. Through its integrated platform, customers can raise complaints using an intuitive chat feature and submit queries via email and WhatsApp, ensuring all interactions are easily accessible and organized. The app provides seamless tracking of these interactions and integrates smoothly with third-party CRM systems, allowing businesses to maintain efficient and reliable support channels. Users can benefit from an order tracking system and real-time chat capabilities, which include communication with both human agents and AI. With its focus on centralizing support, Lopaa AI is ideal for companies looking to improve customer satisfaction and optimize their support processes.
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Crm integration
Multichannel support
Complaint management
Query integration
Realtime chat
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Repeat Customer Insights

Repeat Customer Insights

  • $59-$249 / Month
  • 14 Days Free Trial
8.2
16 Reviews
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Better repeat customer retention via RFM, cohorts and segments Show more

Repeat Customer Insights is a powerful tool designed for shops selling consumer packaged goods (CPG) and other consumable items, focusing on enhancing customer loyalty and retention. The app provides an in-depth analysis of customer behavior, calculating numerous metrics to offer actionable advice for attracting and maintaining loyal customers. It intelligently segments customers, ensuring your marketing efforts reach the right audience at the most opportune times. Integration with platforms like Shopify and Klaviyo allows seamless tagging for a comprehensive view of your customer base. Team members can stay informed with scheduled email reports, keeping everyone aligned on growth opportunities. The app features dashboards that focus on loyalty, repeat purchases, and identifying downturns. With advanced segmentation techniques such as RFM analysis, it helps understand how products impact metrics like average order value (AOV), lifetime value (LTV), and repeat purchase rate (RPR). Sync these insights back to Shopify, optimizing your marketing strategy across platforms.
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Shopify integration
Customer segmentation
Email reports
Customer analysis
Performance dashboards
Klaviyo sync
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Howdy Customer Tag Discount

Howdy Customer Tag Discount

  • $19-$29 / Month
  • 14 Days Free Trial
9.1
3 Reviews
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Customer tag discount for B2B wholesale, VIP user and more! Show more

Howdy Customer Tag Discount is a Shopify app designed to revolutionize your customer experience by offering personalized discounts based on customer tags. Ideal for B2B, wholesale, and VIP clients, the app enables your store to dynamically apply percentage discounts to ensure that your most valued customers receive tailored deals. With the ability to automatically apply discounts based on specific customer tags, this powerful tool simplifies how you manage exclusive offers. Easily configure or modify customer discount tag settings directly from the app's admin screen, providing you with full control and flexibility. Whether you're catering to wholesale, VIP, or business clients, Howdy Customer Tag Discount enriches customer relationships and enhances loyalty through meaningful savings. Simplify your promotional strategy while ensuring targeted, rewarding experiences for your key customer segments.
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Automated tag discounts
Dynamic percentage discounts
Tag setting adjustments
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POWR: Customer Support Request

POWR: Customer Support Request

  • $9.99-$89.99 / Month
  • Free Plan Available
7.1
3 Reviews
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Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.
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Conditional logic
Centralized dashboard
Crm integration
Instant alerts
Custom auto-responder
Advanced controls
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Customer Accounts Pro

Customer Accounts Pro

  • Free Plan Available
9.1
1 Reviews
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Collect additional customer fields for New Customer Accounts Show more

Customer Accounts Pro is a comprehensive app designed to give businesses more control over customer account registration. By allowing customers to fill in detailed account information on their profile page, the app enables businesses to create personalized shopping experiences and conduct effective segmented marketing. With flexibility in choosing the information to collect—from birthdays to personal interests—the app provides rich customer insights. It seamlessly integrates with customer accounts, prompting users to update their details upon login. Additionally, you can manage customer fields and view responses within Shopify metafields, ensuring all data is organized and accessible. Set required fields to ensure crucial information is captured, aiding in profile completion and enhancing your marketing strategies.
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Custom fields collection
Profile completion prompts
Segmented marketing insights
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Helium Customer Fields

Helium Customer Fields

  • $12-$60 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.2
380 Reviews
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Customer account registration forms as unique as your store Show more

Helium Customer Fields is a versatile app designed to streamline the collection and management of customer information. It offers a customizable registration form builder, allowing businesses to create unique forms for different customer groups and gather vital first-party data such as birthdays, pet names, and VAT/Tax IDs. Seamlessly integrating with Shopify, the app synchronizes all customer data with Shopify fields and customer metafields, ensuring a cohesive ecosystem. Users can personalize forms using rules and variables or automate customer tagging based on form inputs, enhancing data organization and marketing efforts. The app also features integrations with various business and marketing tools for better data synchronization. Additionally, its user-friendly drag-and-drop interface and robust API support make it accessible for developers seeking custom solutions. Helium Customer Fields empowers businesses to approve and manage Wholesale/B2B customers efficiently, while also allowing customers to update their own information securely.
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Integration with shopify
First-party data collection
Drag-and-drop builder
Customer data editing
Automatic customer tagging
Custom field types
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Login as Customer: Support

Login as Customer: Support

  • $19-$39 / Month
  • Free Plan Available
  • 7 Days Free Trial
6.9
7 Reviews
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Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.
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Issue resolution
Customer account access
Multipass login
Order assistance
Password change
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Zon Customer Accounts & Return

Zon Customer Accounts & Return

  • $9.99-$29.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.1
55 Reviews
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Drive sales and customer interaction using a customer portal Show more

Zon Customer Accounts & Return is a dynamic app designed to transform mundane customer accounts into engaging, branded portals that enhance customer lifetime value and drive repeat sales. The app offers extensive customization options, allowing you to personalize the aesthetics, create custom navigation, and incorporate unique content and pages to craft an account experience that aligns with your brand identity. By integrating with your existing Shopify apps and a variety of additional features, Zon empowers you to expand functionality effortlessly. Key features include a captivating wishlist feature to encourage future purchases, comprehensive order history and re-order capabilities, and essential elements like a Contact-us button and Recently viewed items. The app ensures customers have clear and easy access to their vital account, order, and shop information, helping establish a distinctive presence for your business. With Zon, you can provide an improved, functional account page experience that not only meets customers' needs but also actively contributes to your revenue growth.
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Wishlist feature
Recently viewed items
Custom fields
Order history
Custom widget
Custom navigation
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Belco: Customer Service Software for Online Stores

Belco: Customer Service Software for Online Stores

  • Free App
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Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.
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Centralized dashboard
Automation tools
Insights reporting
Order information
Integrated communication
Customer recognition
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Enhanced Customer Notes by oBundle

Enhanced Customer Notes by oBundle

  • 7 Days Free Trial
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Chat-style notes for improved customer interaction on BigCommerce stores. Show more

Enhanced Customer Notes by oBundle is a transformative app designed specifically for BigCommerce users, aimed at upgrading customer communications through a sleek, chat-like interface. This innovative tool replaces outdated standard customer notes, offering an intuitive platform for interaction that enhances both customer engagement and satisfaction. It's perfect for businesses looking to make customer interactions more personal, professional, and impactful. By using Enhanced Customer Notes, online stores can foster stronger relationships with their customers, ensuring a seamless and effective communication experience. Easy to implement and use, this app is an essential upgrade for anyone serious about enhancing their customer service capabilities. Transform your BigCommerce store today with Enhanced Customer Notes by oBundle and take your customer connections to the next level.
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Enhanced communication
Chat-style interface
Improved customer interaction
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Customer Pricing by Location - Group Auto Assignments By MyIntegrator

Customer Pricing by Location - Group Auto Assignments By MyIntegrator

  • 14 Days Free Trial
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Automate customer group assignments by location for personalized experiences. Show more

Customer Pricing by Location - Group Auto Assignments by MyIntegrator is a robust BigCommerce app designed to automate the assignment of customers to specific groups based on customizable rules. By streamlining the registration process, the app automatically evaluates a user's address and emails to place them in the correct customer group. Users can set up custom rules that consider both address and email domains to direct customers with particular characteristics into a designated group. Moreover, the app extends its functionalities beyond new user registrations, allowing rule applications during customer creation, address modifications, and even offering an option to override assigned groups as necessary. This automation not only saves time and effort but also enhances customer management by ensuring that individuals are categorized correctly according to your business's unique needs. Ultimately, Customer Pricing by Location - Group Auto Assignments empowers businesses to efficiently manage their customer base, delivering personalized experiences and improving organizational efficiency.
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Custom rule creation
Automate group assignments
Email domain filtering
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Advanced Customer Notes by Limon Labs

Advanced Customer Notes by Limon Labs

  • 14 Days Free Trial
  • New
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Enhance customer tracking in BigCommerce with detailed, secure internal notes. Show more

Advanced Customer Notes by Limon Labs is a robust solution designed to enhance customer management within BigCommerce by providing detailed tracking and accountability for all customer-related notes. This app automatically records timestamps and user attribution for each entry, eliminating ambiguity about who added what and when, which is particularly beneficial for businesses with multiple team members handling customer interactions. The seamless integration with BigCommerce means that your team can use the app without any additional training, making it easy to incorporate into existing workflows. All notes are kept internal and hidden from customers, ensuring a secure environment for recording vital information, preferences, and communication histories. By offering a comprehensive, chronological record of customer interactions, Advanced Customer Notes empowers teams to deliver consistent service with a full understanding of each customer's history. Priced competitively at $15 per month, this tool aids in enhancing internal communication and accountability, ultimately fostering stronger customer relationships.
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Internal notes tracking
Timestamped audit trails
User attribution
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Customer Account Pro : MT

Customer Account Pro : MT

  • $8-$20 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.3
75 Reviews
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Improve the customer accounts page with edit profile and more Show more

MT: Customer Dashboard Pro is a versatile app designed to enhance the customer account experience by offering a range of customizable features. Merchants can create a personalized interface by adding custom fields and menus, adjusting the color palette to align with their brand, and using advanced styling options through custom CSS. Customers benefit from an improved portal where they can manage their profiles, view detailed order history, easily reorder, and update personal information and delivery addresses. The app simplifies the customer experience with its intuitive order management features, including the ability to change passwords effortlessly. Additionally, Customer Dashboard Pro supports multilingual translation, making it accessible to a diverse user base. This tool not only empowers merchants with customization options but also enriches customer interactions by providing a seamless, branded account page.
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Custom css
Custom fields
Profile management
Order history
Easy reordering
Custom menus
Install App
Barcodeator ‑ Customer QR Code

Barcodeator ‑ Customer QR Code

  • $9-$29 / Month
  • 7 Days Free Trial
8.2
3 Reviews
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Create customer-exclusive barcodes/QR codes for easy in-store Show more

Barcodeator - Customer QR Code is a robust application designed to streamline customer interactions and protect their privacy. By allowing businesses to effortlessly generate personalized QR codes for each customer, Barcodeator enables seamless integration with Point of Sale (POS) systems. This means customers can be linked to their orders without the need for disclosing personal information like names, emails, or phone numbers. This feature not only enhances privacy but also optimizes the workflow for store staff. The app supports multiple languages, including English and Japanese, making it versatile for a global audience. Users can quickly generate unique QR codes and barcodes, ensuring a smooth, efficient, and secure transaction process in any retail environment.
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Generate qr codes
Link orders
Protects privacy
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Commentify: Customer Comments

Commentify: Customer Comments

  • $9.99 / Month
  • 3 Days Free Trial
7.7
7 Reviews
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Display customer comments and feedback on blogs and products Show more

Commentify: Customer Comments is a versatile app designed to enhance customer engagement on your e-commerce platform by integrating a dynamic comments block. With this tool, customers can leave feedback, post reviews, ask questions, and add testimonials across blogs, product pages, and even during checkout. The app enables businesses to build vibrant online communities, offering features to monitor comments using analytics and moderate them when necessary. Seamlessly adjust the position of the comments block with Shopify 2.0's drag-and-drop editor, ensuring it complements your site's aesthetic. Commentify automatically adapts the design to match your theme's style, providing a cohesive look. Additionally, the app supports nested replies, automatic spam filtration, and robust moderation features like thread locking and comment approvals. With in-depth analytics, businesses can track engagement through interactive graphs, identify the most commented pages, and highlight top-voted comments, ultimately improving SEO and fostering customer interaction.
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Analytics dashboard
Collect reviews
Drag-n-drop editor
Post feedback
Threaded replies
Spam filtering
Install App
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