Lopaa AI

Develop by Shopify

$23-$46

/ Month

Free plan available 14 Days Free Trial

"Streamline support with centralized complaint and query management for businesses."

Crm integration

Multichannel support

Complaint management

Query integration

Realtime chat

About Lopaa AI

Launched Mar 18, 2025

Built by Shopify

Address

10 Nguyen Minh Vy Street, Quy Nhon, 55121, VN

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Streamline support with system for handling complaints via chat & queries through email or WhatsApp.

Our app empowers businesses to improve customer support by centralizing complaint and query management. Customers can raise complaints through the chat feature, while queries can be submitted via email and WhatsApp. These interactions are seamlessly tracked within the app and integrated with third-party CRMs, making it ideal for businesses focused on delivering efficient and reliable support.

Complaint Management
Order tracking system
Realtime chat with Agent as well as with AI

Pros

Centralized management of complaints and queries streamlines the customer support process.
Integration with third-party CRMs provides seamless tracking and management.
Multiple communication channels (chat, email, WhatsApp) offer flexibility for customers.
Real-time chat with agents and AI enhances customer support interaction.
Order tracking system adds value by keeping customers informed about their orders.

Cons

Relies on integration with external CRMs, which may add complexity or incur additional costs.
Chat and communication features might require strong internet connectivity.
Dependence on AI might not fully satisfy all customer queries and complaints.
Users might find the range of features overwhelming without proper onboarding or support.