AfterShip Order Tracking

Name: AfterShip Order Tracking Introduction Video
Uploaded: 2024-03-27T02:55:04Z
Duration: 1 min 33 s
Description: Proactive tracking that delights customers and reduces WISMO

Develop by Shopify

$11-$239

/ Month

Free plan available 7 Days Free Trial

Verified

Proactive tracking that delights customers and reduces WISMO

Automated notifications

Personalized product recommendations

Shipment analytics dashboard

Branded tracking pages

Ai-powered delivery estimates

Centralized shipment dashboard

Timely sms/email updates

About AfterShip Order Tracking

Launched May 08, 2012

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

Related Categories

Claim Offer

Zotabox Contact Form Builder

(129 Reviews)

Claim Offer

Sponsored

Add multiple, embeddable contact forms to your website.

Introduction Video

Description

Track bulk orders, reduce customer complaints, optimize on-time delivery

AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/7.

Branded tracking pages with personalized product recommendations to boost sales
Automated email and SMS notifications to reduce complaints and WISMO calls
Centralized shipment dashboard to track shipment status and identify exceptions
AI-powered estimated delivery dates(AI EDD) to reassure anxious customers
Built-in analytics to get insights into shipment status and on-time performance

Pros

Provides live shipment updates via a branded order tracking page and automated notifications
Centralized shipment dashboard to track shipment status and identify exceptions
Built-in analytics to get insights into shipment status and on-time performance
AI-powered estimated delivery dates to reassure anxious customers
Branded tracking pages with personalized product recommendations to boost sales
Timely email and SMS notifications to reduce customer anxiety and WISMO calls
High-quality customer support with knowledgeable and responsive team
Easy to install and integrate, particularly for Shopify users
Highly appreciated customer service, often solving issues quickly
Option to remove branding for free, enhancing customization
Detailed shipment analytics dashboard for monitoring and analysis
Unified dashboard for all shipments, enhancing efficiency of order management

Cons

App is considered expensive by some users
Takes time to learn every detail of the app functionality

Top Helpful Reviews

Nofred

Jan 23, 2026 on Shopify

The app has inconsistence performance with identifying the carriers from time to time, but the support is great: responding fast, providing insights into the system and not letting it go until everything is fixed!

RHODE COVER

Dec 25, 2025 on Shopify

this is the so bad app you pay more for nothing just for nothing there is no cancelation button in the app do you imagine and afership tracking app i had pro plan and app said me that i cant downgrade this is joke i think if you install this you are not free to choose plan they preapare plan for you and dont accept cancel the minumum star is 1 if there is 0 ...........

RUDIS

Nov 20, 2025 on Shopify

Aftership has been great.. The support from them and the availabilty to get on a call and ask questions whne needed has been amazing. Our Team with Aftership has gone above and beyond making sure that we are able to utalize every part of the software and maintain the service to our customers that we need to maintian a great customer experiance.

Stella Harte

Nov 01, 2025 on Shopify

Sadhan provides excellent and professional service in a quick manner! Thank you so much. This app is very good and the tracking page is professional.

All Season-Market

Oct 14, 2025 on Shopify

Great! I had some issue a customer rep Abhishek offered me an immediate call to solve everything. The app is easy to navigate and powerful in its options. I recommend.

TAVCO

Sep 18, 2025 on Shopify

Great experience with AterShip. Keeping our customers updated on shipping status has greatly reduced the amount of calls that we receive and help drive up our return customer rate.

Nuzzle

Sep 03, 2025 on Shopify

They make it very difficult to cancel, we had a subscription and there was no way to cancel. When I went to cancel it the 3rd time it sent me to a chatbot who said 'i cannot help you with this let me send to a human agent'... dont companies legally have to make it simple to cancel subscriptions?

BQB Lash Store

Sep 02, 2025 on Shopify

Abhishek was very helpful, the indications were clear and smooth, my problem was solved beautifully, thank you

Lunds & Byerlys Gifts

Aug 26, 2025 on Shopify

This feature has been in place for some time on our Shopify site with no trouble. Today, giving 4 stars for the terrific customer service from their support team in resolving an admin issue quickly and efficiently. Thank you, Abhishek.

Além Coffee

Aug 13, 2025 on Shopify

I am extremely disappointed with this app's billing practices. Despite uninstalling it before the trial period ended, I was still charged. I've now contacted support twice to request a refund, explaining that I wasn't using the app and that it was uninstalled well before the charge was incurred. Unfortunately, my requests have not yet been resolved. Being charged for an app I wasn't even using during a supposed 'trial' period is unacceptable. I would advise others to be very cautious about signing up for this app, as you may be charged even if you don't continue using it after uninstalling. This has been a frustrating experience, and I cannot recommend this app based on their billing practices and lack of timely resolution.

View all reviews

AfterShip Order Tracking

About AfterShip Order Tracking

Built by Shopify

Related Categories

Zotabox Contact Form Builder

Introduction Video

Description

Track bulk orders, reduce customer complaints, optimize on-time delivery

Pros

Cons

Top Helpful Reviews

Nofred

RHODE COVER

RUDIS

Stella Harte

All Season-Market

TAVCO

Nuzzle

BQB Lash Store

Lunds & Byerlys Gifts

Além Coffee

Top Rated Alternatives to AfterShip Order Tracking

Key Features

More App like this

World Options Global Shipping

OrderStages

Shipment Tracking & Notify

Secureship