We used SavedBy for about a year and loved them, but decided to try another app to see if we could consolidate a few things into one platform. After just two weeks, we came running back. The difference was obvious right away. SavedBy is faster, easier, and so much more reliable for us and our customers. Their team is seriously the best. Anytime we have a question, someone jumps in almost immediately to help, which makes such a difference when you’re running a small business. I never feel like I’m waiting around or chasing someone for answers. When we tried the other app, I found myself constantly checking to make sure claims were actually being paid out, which just added extra work instead of helping with the load. With SavedBy, I don’t even have to think about it, everything gets handled quickly, and our customers are happy. We won’t be leaving again. If you’re looking for a package protection partner that actually makes your life easier, SavedBy is it.

I couldn't recommend this company enough. they are without question the best shipping protection app on the market. they have saved us so much money and their team is very fast and professional when it comes to answering any questions. don't waste your hard earned money with other companies.

I was skeptical before trying this app since I figured it would hurt our conversion rate. I was VERY surprised to see that it actually both increased our CVR and profit per order. The psychology seems to work like this... Potential customers see the insurance in the cart (for about $1-2) and it makes them feel safer about the purchase, thus increasing CVR, and more money in our pocket, which in turn allows us to deal with lost packages etc. The SavedBy team is great to work with, extremely fast, and you can tell they've done their homework to optimize their app for conversion. As a disclaimer, I want to point out that the SavedBy team requested this review but everything above is true. I wasn't offered any incentive for this review.

This is one of the few Shopify apps that we've used over the years that works exactly as advertised, if not more! Our customers have received speedy assistance from them when needed, and they have been incredibly helpful with our wishes as well.

We honestly don't think there's a better shipping insurance app out there. If there is, we wouldn't know because we're definitely not looking elsewhere. lol We've been using SavedBy for a few months now and we can't stress enough how satisfied we are with the app. Creating a claim is super easy, and processing takes less than 24 hours and the claims are always approved with no issues. The support team is great. Peace of mind is key for us and SavedBy gives us just that. Keep being great SavedBy!

Definitely recommend this. Great platform and a nice value add for our customers. Support has been next level. SavedBy's team is fantastic.

add a professional and courteous team, rock solid customer service and the willingness to actually listen , react and adapt to clients needs and you have a winning combination. If six stars were an option I would have done it!

Hands down, the best shipping insurance app on Shopify right now for small businesses. We got booted off Corso and heard about the nightmares with other apps. We are happy with SavedBy so far. It runs in the background and we don't even think about it. Keep up the good work team.

The most accommodating shipping insurance company, do not do business with route or order protection. Choose saved by..

Obsessed is an understatement! The SavedBy team is absolutely integral to our business operations and we couldn't be more pleased with the app, their client service, and willingness to go the extra mile. The team is incredibly responsive, always bringing a proposed resolution to any issue that arises. We have built such a great relationship with the team and will never be switching! Our company vets all other platforms, vendors, and services by whether they will integrate with SavedBy or not — SavedBy is the gold standard and a non-negotiable for us!