Shopify Self-service apps 2025

eBanqo ‑ Live Chat & Chatbot

$15-$266 / Month

9.1

2 Reviews

AI-powered sales and support on all your chat channels Show more

eBanqo ‑ Live Chat & Chatbot is a versatile messaging solution designed to enhance customer interactions for online stores. It integrates seamlessly with popular platforms like Facebook Messenger, Instagram DM, WhatsApp, and Google's Business Messages, allowing buyers to access your inventory through their favorite channels. By unifying all chat messages on one screen, eBanqo enables quick responses, helping you engage with customers making buying decisions in seconds. Its AI chatbots empower customers to self-serve, offering features like inventory searches, issue reporting, and order tracking. Whether at your desk or on-the-go, you can manage all chats from a single platform, ensuring high-quality interactions. The app also supports broadcast messaging to engage and inform buyers and prospects, while a 24/7 AI bot provides instant answers to inquiries. Transform direct messaging into a powerful sales tool by turning your social media platforms into interactive online stores with eBanqo ‑ Live Chat & Chatbot.

Show less

Unified chat screen

Instant customer response

Ai chatbot self-service

Monitor team chats

Broadcast messages

24/7 ai support

Install App

Simesy Order Editing & Upsell

Claim Offer

Streamline self-service order editing and boost sales with upsell features.

Post-purchase upsell

Order cancellation

Self-service editing

Install App

DPEX Worldwide

Claim Offer

Knowing Asia Deliverying Asia Show more

DPEX Worldwide is an essential tool for anyone seeking to streamline their shipping documentation process. Seamlessly integrated with the DPEX Worldwide online system, this user-friendly app simplifies and accelerates the creation of precise shipping documents, ensuring your packages are accompanied by accurate paperwork, whether for local or global destinations. The app supports the generation of various types of shipment documentation quickly, providing a comprehensive, one-stop platform for all your shipping needs. Customers can easily access self-service features and receive real-time updates on their shipment status, enhancing their overall experience. Designed for efficiency and accuracy, DPEX Worldwide takes the hassle out of shipping, allowing users to focus on their core business activities.

Show less

Order status updates

Shipment documentation

1-stop platform

Install App

Airpak Express

Claim Offer

Your destination is our goal Show more

Airpak Express is a seamless solution for all your shipping documentation needs, integrating fully with the Airpak Express online system. This user-friendly app is easy to install and configure, ensuring that you can efficiently create high-quality and accurate shipping documents. Whether your packages are destined for local or international locations, Airpak Express ensures that the necessary documentation is generated swiftly and correctly. It acts as a one-stop platform where you can manage various types of shipment documentation effortlessly. Additionally, the app provides your customers with a self-service feature, allowing them to access up-to-the-minute status updates on their orders. This functionality not only enhances the shipping process but also improves customer satisfaction with real-time information.

Show less

Customer self-service

1-stop platform

High-quality documentation

Quick shipment documentation

Real-time order status

Install App

OrderEase: Cancel‑Edit‑Reorder

7.1

6 Reviews

Claim Offer

Reduce Customer Queries. Let Customers Cancel, Edit & Reorder Show more

OrderEase: Cancel‑Edit‑Reorder is a powerful app designed to streamline customer service by empowering your customers to manage their own orders. By integrating seamlessly with the My Accounts section, Order Confirmation Emails, and Thank You pages, it allows users to cancel, edit, and reorder items effortlessly without needing to contact customer support for minor issues. This reduces the volume of customer service inquiries, enabling your team to focus on more complex tasks. The app also offers customizable settings, such as implementing timers or time-bound restrictions, so businesses can control when cancellations and edits are permissible, up to a specified period like 30 minutes or 1 hour. OrderEase enhances the overall customer experience by making it straightforward for customers to rectify order details independently, fostering satisfaction and loyalty. This app is ideal for businesses seeking to optimize operations and improve customer engagement.

Show less

Customer self-service

Order cancellation

Order editing

Quick reordering

Timebound restrictions

Install App

Skynet Worldwide Express

Claim Offer

Generate Skynet shipment orders in just a few clicks! Show more

Skynet Worldwide Express is a seamless and streamlined app designed for efficient management of shipping documentation. Fully integrated with Skynet's online system, it offers a hassle-free installation and setup process, ensuring smooth operation. Users can quickly generate a variety of accurate shipment documents for parcels traveling both locally and internationally. The app serves as a comprehensive platform, simplifying the shipping process into a single, user-friendly interface. Customers benefit from the added convenience of self-service features, providing them with up-to-date order status information. Whether you're a small business or a large enterprise, Skynet Worldwide Express enhances your shipping operations with precision and ease.

Show less

Order status tracking

1-stop platform

Generate shipment documentation

Install App

Shipment Guard

$299-$599 / Month

9.1

1 Reviews

Claim Offer

Optimize margins with self-service orders, automated claims, and shipping protection. Show more

Shipment Guard is an all-in-one platform designed to streamline order management and enhance revenue through innovative solutions. Unlike piecemeal systems, Shipment Guard facilitates self-service order editing, allowing customers to modify orders independently, thus reducing the need for customer support intervention. The app also offers comprehensive shipping protection plans, enabling businesses to retain all associated revenue while providing valuable coverage to customers. In the event of shipping complications, our automated claims processing ensures issues are resolved swiftly, minimizing support tickets and improving customer satisfaction. With built-in A/B testing tools, businesses can optimize their protection margins with ease. Additionally, robust data analytics help identify and prevent future shipping issues, protecting margins and offering actionable insights. Overall, Shipment Guard empowers businesses to tackle their most challenging shipping-related hurdles effectively while ensuring a smoother, more profitable operation.

Show less

Shipping protection

A/b testing tools

Data analytics

Automated claims

Self-service orders

Order modification

Install App

Arc ‑ Account Drawer

$20 / Month

Claim Offer

Effortlessly manage B2B accounts with streamlined order history and pricing. Show more

Arc - Account Drawer is a powerful tool designed to enhance B2B operations for wholesalers by integrating an intuitive account drawer directly into their existing online stores. By offering business customers seamless access to their order history, custom pricelists, and account details, Arc streamlines the purchasing process and enhances customer satisfaction. The app's self-service capabilities empower customers to effortlessly manage their accounts and execute re-orders, reducing reliance on administrative assistance. Arc eliminates unnecessary redirects by functioning natively within your store, ensuring a smooth and uninterrupted shopping experience. By facilitating the creation of private order lists tailored specifically for each customer, administrators can save valuable time and provide a personalized service. With Arc, wholesalers can boost efficiency, simplify operations, and deliver a more engaging and convenient shopping experience for their business clients.

Show less

Re-order functionality

Account management

Order history access

Custom pricelists

Private order lists

Install App

Ecomsend‑ Chat, FAQ, Tracking

Claim Offer

Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.

Show less

Real-time updates

Customizable widget

Order tracking integration

Custom tracking links

Email contact form

Self-service support

Install App

New craft ‑ Cancel Direct

$6.99 / Month

Claim Offer

Streamline cancellations, gain insights, improve retention Show more

New Craft - Cancel Direct is an innovative app designed to transform cancellations into future opportunities for businesses. It streamlines the cancellation process by automating tasks, thus reducing the workload on support teams and saving valuable time. By offering a transparent and self-service experience, the app helps build customer trust and improve overall satisfaction even during cancellations. It also provides businesses with insightful data on the reasons behind cancellations, enabling continuous product improvements and enhancing customer retention. With its user-friendly interface, the app is easily adaptable and can be translated into any language, making it accessible to a global audience. Ultimately, New Craft - Cancel Direct addresses the inefficiencies in cancellation management and the scarcity of customer feedback, ensuring a seamless and informed business operation.

Show less

Language translation

Automate cancellations

Reduce support workload

Gain cancellation insights

Self-service experience

Save support time

Install App

Ship Safe Network

Claim Offer

Connect merchants & lockers for flexible drop-off and pick-up. Show more

Ship Safe Network is an advanced shipping solution seamlessly integrating with Shopify to streamline order management and fulfillment. The app effortlessly fetches and displays all your Shopify orders on a single platform, making it easy to manage your shipments. With smooth API/SDK integration, Ship Safe Network reduces the need to juggle between multiple platforms, allowing for more efficient business operations. One of the standout features is its flexible business model, offering tailored pricing plans including pay-as-you-go and volume discounts to suit various business needs. Users can easily create shipping labels and track their shipments, ensuring a comprehensive overview of the delivery process. Additionally, the app supports direct shipping to homes and lockers, enhancing convenience for both businesses and their customers. Ship Safe Network promises efficient implementation, making it an ideal choice for businesses looking for a streamlined shipping solution.

Show less

Order tracking

Direct shipping

Smooth integration

Create shipping labels

Fetch orders

Effortless implementation

Install App

RevLifter

Claim Offer

RevLifter: Analytics for your ecommerce store! Show more

RevLifter is an innovative platform designed to help retailers optimize for profitable growth by offering intelligent solutions for tracking and analyzing customer interactions. With a robust self-service platform, it empowers retailers by providing the tools and insights needed to make informed decisions and stay in control of their promotional strategies. The platform features comprehensive tracking capabilities, including product view tracking, basket event tracking, and sales tracking, to give a complete picture of the customer journey. RevLifter also offers an experimentation hub that allows retailers to test and automate solutions, ensuring they identify the most effective strategies more quickly. Expert guidance from RevLifter's team complements the platform's features, providing users with tailored advice to enhance their growth opportunities. Overall, RevLifter combines automation, insight, and expert support to offer a comprehensive solution for retailers aiming to boost their profitability and optimize their customer engagement strategies.

Show less

Sales tracking

Automation features

Self-service platform

Guidance and insights

Experimentation hub

Product view tracking

Install App

SkyNet Asia Pacific

Claim Offer

Generate SkyNet shipping documentation in just a few clicks! Show more

SkyNet Asia Pacific is a streamlined application designed to seamlessly integrate with the SkyNet Asia Pacific online system, ensuring efficient and accurate creation of shipping documentation. Ideal for businesses handling both local and international shipments, this app simplifies the documentation process with its user-friendly installation and configuration. It offers a one-stop platform for generating multiple types of shipment documents swiftly, enhancing operational efficiency. Customers benefit from real-time, self-service access to the status of their orders, ensuring transparency and improved customer satisfaction. By using SkyNet Asia Pacific, businesses can ensure high-quality documentation that accompanies every package, reducing the potential for errors and delays.

Show less

Customer self-service

Easy integration

1-stop platform

Real-time order status

Generate documentation

Multiple shipment types

Install App

Self Storage Quote

Claim Offer

Create custom self-storage quotes easily, supporting various sizes and currencies. Show more

Self Storage Quote is a dynamic app designed to seamlessly integrate into your website, enabling customers to select and receive quotes for their ideal storage units. Catering to diverse storage needs, the app offers a variety of options including climate-controlled, RV, car, boat, and container units, each available in up to five different sizes. Designed for maximum customization, the app allows for tailored monthly pricing for durations ranging from 1 to 12 months, accommodating varying contract preferences without hassle. It also supports transactions in five major currencies—Dollars, Pounds, Euros, Yen/Yuan, and Franc—making it a versatile tool for businesses operating on a global scale. Self Storage Quote streamlines the quotation process, replacing complexity with ease and efficiency, empowering your customers to make well-informed decisions regarding their storage needs. By installing this app, you enhance your website’s functionality and offer unparalleled convenience to both your business and its clientele.

Show less

Currency support

Custom storage quotes

Multiple unit sizes

Flexible contract lengths

Add to Site

Leav | Mobile Self‑Checkout

$49 / Month

Claim Offer

Effortless self-checkout: scan, pay, and walk out seamlessly.

Email capture

Cart abandonment reduction

Upsell recommendations

Behavior tracking

Loyalty integration

Instant launch

Install App

Code Returns & Exchanges

$50-$300 / Month

(1.6/5)

2 Reviews

Claim Offer

Branded self-service Returns & Exchanges portal Show more

Code Returns & Exchanges is an innovative app designed specifically for Shopify merchants, aimed at transforming traditional returns into potential revenue-boosting exchanges. By offering a seamless self-service branded portal, customers can easily manage exchanges, even for different products, elevating their shopping experience. On the backend, the app provides your team with a straightforward yet powerful dashboard within the Shopify Admin, simplifying the management of all returns and exchange processes. As a Shopify Plus Partner, the app blends advanced features with a user-friendly interface, ensuring it’s accessible at an attractive price point. Its plug-and-play nature allows for quick installation, ensuring your business can benefit from increased exchanges and reduced refunds in no time. Transitioning returns into exchanges has never been easier, offering a comprehensive solution that enhances customer satisfaction and boosts your bottom line.

Show less

Product exchanges

Simple dashboard

Plug-and-play

Self-service portal

Boosts revenue

More exchanges

Install App

Dot

Claim Offer

Dot, the data bot enables true analytics self-service for everybody at your company. Show more

Dot is an innovative app designed to democratize data analysis with the help of an AI-powered assistant, enabling business stakeholders to independently explore and interpret data. By offering true Analytics Self-Service, Dot empowers users to gather insights and make data-driven decisions without relying heavily on data teams for ad-hoc requests. This not only enhances productivity but also allows data teams to concentrate on more strategic, high-impact tasks. Dot seamlessly integrates with various platforms, featuring connectors for major data solutions like Snowflake, Redshift, Looker, and dbt, ensuring smooth data flow and accessibility. With its user-friendly interface and robust capabilities, Dot is poised to transform how businesses interact with their data, turning data analysis into an intuitive and accessible process for all users.

Show less

Ai assistant

Analytics self-service

Automated ad-hoc requests

Connector integrations

Try AI Agent

Gander

Claim Offer

AI-powered customer self-service platform for airlines to automate disruption management. Show more

Gander is an innovative AI-driven customer service platform tailored specifically for the airline industry, revolutionizing how airlines manage disruptions. It automates key elements of disruption management, seamlessly handling everything from the initial customer contact to processing compensation claims. By employing advanced AI workflows, Gander efficiently addresses customer inquiries with greater speed and accuracy than traditional chat or voice systems. This not only reduces operational support costs for airlines but also significantly enhances the overall satisfaction of their passengers. The platform's intelligent design ensures that passengers receive prompt, reliable support during unforeseen disruptions, fostering a more positive travel experience. With Gander, airlines can streamline their customer service operations, maintaining smooth communication and maintaining trust with their clientele even in challenging situations.

Show less

Ai-driven workflows

Automates disruption management

Faster inquiry handling

Try AI Agent

Simesy Order Editing & Upsell

Claim Offer

Streamline self-service order editing and boost sales with upsell features.

Post-purchase upsell

Order cancellation

Self-service editing

Install App

ReturnGO Returns & Exchanges

$14.97 / Month

Claim Offer

"Streamline returns with automated, branded, and customizable self-service portals." Show more

ReturnGO Returns & Exchanges is a powerful app designed to streamline your store's return and exchange processes. By automating these functions with customizable rules and policies, it enhances the customer experience while simplifying operations for the retailer. The app offers a fully branded, self-service return portal that integrates seamlessly with your store, making it easy for customers to initiate returns and exchanges in any currency or language. Retailers can tailor every step of the return process to fit their specific needs, creating and managing return policies, rules, and workflows with flexibility. Customers can choose to return items for a refund, gift card, or a variant exchange, all facilitated automatically based on your configurations. ReturnGO's standout feature, Ship by ReturnGO, allows for the generation of shipping labels at competitive rates across various countries without the need for third-party connections, further enhancing convenience and efficiency. Overall, ReturnGO makes returns simple, efficient, and user-friendly, ultimately boosting customer satisfaction and loyalty.

Show less

Gift card refunds

Automated returns

Customizable policies

Self-service portal

Integrated label generation

Add to Site

Shopify Self-service apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 33 Apps

eBanqo ‑ Live Chat & Chatbot

Simesy Order Editing & Upsell

DPEX Worldwide

Airpak Express

OrderEase: Cancel‑Edit‑Reorder

Skynet Worldwide Express

Shipment Guard

Arc ‑ Account Drawer

Ecomsend‑ Chat, FAQ, Tracking

New craft ‑ Cancel Direct

Ship Safe Network

RevLifter

SkyNet Asia Pacific

Self Storage Quote

Leav | Mobile Self‑Checkout

Code Returns & Exchanges

Dot

Gander

Simesy Order Editing & Upsell

ReturnGO Returns & Exchanges