Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

VanChat AI Chatbot & Live Chat

GPT4 AI Chatbot to increase sales and provide customer service

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

VanChat AI Chatbot & Live Chat

GPT4 AI Chatbot to increase sales and provide customer service

Rating

Rating

804 Reviews
8.9
46 Reviews
8.7

Pricing

Pricing

  • $16.9-$149.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $39-$599 / Month
  • 7 Days Free Trial

Features

Features

  • Social media integration
  • Customizable interface
  • Mobile app support
  • Order tracking
  • Email marketing integration
  • Chatbot automation
  • Shopify flow integration
  • Faq integration
  • Help center support
  • Multi-channel communication
  • Ticket management
  • Multiple stores support
  • Parcel tracking
  • Dropship management
  • Branded widgets
  • Sales live chat
  • Efficiency tools
  • Multi-platform inbox
  • Customer analytics
  • Customizable chat widget
  • 24/7 service
  • Proactive recommendations
  • Automatically retrained
  • Multiple knowledge uploads

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Pros

Pros

  • Integration with multiple platforms (Facebook, Instagram, WhatsApp, Email, etc)
  • Comprehensive tool combining order tracking, FAQ page, Help center, and Chatbot
  • Ticketing system for managing inquiries from multiple social platforms and emails
  • Streamlines Shopify store operations and integrates with Shopify Flow
  • Branded self-service widget with Order Tracking, FAQs, and Contact form
  • Live chat feature to increase sales and efficiency
  • Multi-store integration with customization support (Fonts, FAQs, Style)
  • Integration with third-party marketing tools like Klaviyo, Mailchimp, Privy, and SMSBump
  • Positive feedback on customer support and ease of use
  • Helpful and competent support team
  • 24/7 human-like customer service
  • Supports over 100 languages
  • Proactively sends product recommendations based on customer behaviors
  • Automatically retrains the AI with the latest product information
  • Multiple ways to upload knowledge to AI (files, links, and Q&A)
  • One-click to install customized chat widget to your store
  • Accurately identifies user intents and behaviors
  • Detects user emotions to convert visitors into buyers
  • Enhances customer satisfaction, minimizes abandonment rates, and boosts revenue
  • Platform is intuitive and functions make responding to queries and closing sales quick and easy

Cons

Cons

  • Limited user feedback available due to only two reviews provided
  • Initial setup and integration may require assistance from support
  • No mention of pricing, which could be a concern for budget-conscious users
  • Dependency on AI accuracy and effectiveness, which can vary
  • Potential issues with customizations and integrations in unique cases
  • No reference to customer support for the app itself in case of issues
  • Possible language-specific limitations despite broad support

Launched

Launched

Feb 21, 2021
Feb 05, 2024

Developer

Developer

Apps:

8

Average Rating:

4.3

Reviews:

20,472

Apps:

1

Average Rating:

4.9

Reviews:

46

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