Compare Willdesk: Live Chat&AI Chatbot vs SmartBot: Leading AI Chatbot

Name: SmartBot: Leading AI Chatbot
Brand: BestChat

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

SmartBot: Leading AI Chatbot

AI Chat Innovation: Enhancing Sales and Improving Service

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

SmartBot: Leading AI Chatbot

AI Chat Innovation: Enhancing Sales and Improving Service

Overview

What is Willdesk: Live Chat&AI Chatbot?

Willdesk Live Chat & AI Chatbot is a Shopify app that combines live chat support with AI-powered automation to improve customer engagement and streamline responses.

Key Strengths:

AI-driven chatbot for automated responses
Multi-channel support (email, social media, live chat)
Customizable chat widgets

What is SmartBot: Leading AI Chatbot?

SmartBot is an AI-driven chatbot designed for e-commerce stores, offering automated customer support, personalized recommendations, and order tracking.

Key Strengths:

Advanced NLP for natural customer interactions
Deep integration with Shopify and BigCommerce
No-code chatbot builder for easy setup

Rating

393 Reviews

8.7

346 Reviews

8.8

Pricing

Install App More info

Features

Social media integration
Customizable interface
Mobile app support
Order tracking
Email marketing integration
Chatbot automation
Shopify flow integration
Faq integration
Help center support
Multi-channel communication
Ticket management
Multiple stores support
Parcel tracking
Dropship management
Branded widgets
Sales live chat
Efficiency tools
Multi-platform inbox
Customer analytics

Order tracking
Easy integration
Personalized shopping
Product search
Real-time recommendations
Instant support
Custom chat widget
Personalized invitations
Post-sale services

Screenshots

Willdesk: Live Chat&AI Chatbot screenshot

+ 6 more

+ 2 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Integration with multiple platforms (Facebook, Instagram, WhatsApp, Email, etc)
Comprehensive tool combining order tracking, FAQ page, Help center, and Chatbot
Ticketing system for managing inquiries from multiple social platforms and emails
Streamlines Shopify store operations and integrates with Shopify Flow
Branded self-service widget with Order Tracking, FAQs, and Contact form
Live chat feature to increase sales and efficiency
Multi-store integration with customization support (Fonts, FAQs, Style)
Integration with third-party marketing tools like Klaviyo, Mailchimp, Privy, and SMSBump
Positive feedback on customer support and ease of use
Helpful and competent support team

Provides instant support to customers, enhancing customer service experience
Delivers personalized shopping experiences with tailored recommendations
Facilitates seamless store interaction, making it easier for visitors to search for products
Enables customers to check their order status in real-time, optimizing the post-sales journey
No-code platform, simplifying the integration and setup process for store owners
Effortless integration with Shopify, making it accessible for many eCommerce stores
Customizable chat widget to match the store's branding, providing a cohesive look
Potential to increase consultation volumes and conversions through personalized invitations

Cons

Limited user feedback available due to only two reviews provided
Initial setup and integration may require assistance from support

May not provide advanced customizability beyond basic customization options
Possibly limited to Shopify, reducing applicability for stores on other platforms
Initial configurations and understanding of the tool might require some learning curve
Dependence on AI accuracy, which may sometimes result in less accurate recommendations or responses

Launched

Feb 21, 2021

Jul 31, 2023

Developer

Built by Channelwill

Apps:

Average Rating:

4.8

Reviews:

10,741

Built by BestChat

Apps:

Average Rating:

4.8

Reviews:

498

Make Your Choice

Install App More info View alternatives

Compare Willdesk: Live Chat&AI Chatbot vs SmartBot: Leading AI Chatbot

Willdesk: Live Chat&AI Chatbot

SmartBot: Leading AI Chatbot

Willdesk: Live Chat&AI Chatbot