Shopify Chatbot apps 2026

DIYVA Conversational AI

DIYVA - AI Chatbot Assistant for your Customers Show more

DIYVA Conversational AI is a versatile tool designed to seamlessly collect customer feedback and insights through voice-based interactions. With DIYVA, store owners can easily create and customize voice-driven surveys and dialogs to gather customer satisfaction data, product reviews, and responses to questionnaires on a variety of topics. The app offers a frictionless interface for customers, making it simple for them to share their opinions and enhance their engagement with your business. Currently, DIYVA supports only Vintage Themes, but stores utilizing Online Store 2.0 can contact the team for integration assistance. Additionally, the app allows for the integration of chatbots on Collection, Product, and Order Status pages, and provides customization options for aligning the chatbot widget's color with your store's theme. Questionnaire editing is conveniently accessible via the DIYVA Platform, ensuring adaptability and efficient management.

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Order status integration

Customizable widget

Product reviews

Customer surveys

Voice-based dialogs

Engaging chatbot

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Mila AI Customer Support

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Automate your chat support with AI tailored to your business Show more

Mila AI Customer Support is an innovative app designed to enhance your customer service by providing a seamless, AI-driven chat system that operates round-the-clock. This app effortlessly integrates with your Shopify store to offer real-time support, addressing customer queries at any time of day or night. With Mila handling all inquiries, you can dedicate more time to other critical aspects of your business. The chatbot is expertly designed to understand and respond intelligently to a wide array of questions using information from your store and provided documents, ensuring that your customers feel valued and heard. Setting up Mila is simple and quick; you can add it to your Shopify store with just a click. Moreover, dedicated installation and support services are available to help you set up a customized chatbot that best suits your business needs.

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Real-time support

Easy shopify integration

24/7 ai chat

Conversational chatbot

Smart query responses

Custom chatbot setup

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Ochatbot: AI Chatbot & AI Chat

$47-$247 / Month

8.2

4 Reviews

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Ochatbot's Gen AI Increases Sales and Reduces Support Tickets. Show more

Ochatbot Generative AI Chatbot is an innovative app powered by Ometrics Generative AI, designed specifically for enhancing eCommerce and customer support experiences. Its AI technology, similar to ChatGPT but with a focus on data privacy, effortlessly integrates with your store. Once installed, Ochatbot immediately scans your products, services, and policies, training itself within minutes to provide detailed and accurate support. This chatbot not only enhances customer interaction but also includes vital eCommerce functionalities like Add-to-Cart, Abandoned Cart recovery, and Upsell/Cross-sell opportunities, all aimed at boosting your revenue. With features like order status tracking and instant responses to customer inquiries, it significantly reduces support tickets, optimizing your operational efficiency. For comprehensive support, the app provides fully managed Pro and Enterprise plans, backed by a dedicated Generative AI engineer to ensure seamless performance.

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Product recommendations

Customer support

Abandoned cart

Order status

Add-to-cart

Upsell / cross-sell

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Soof: Leading AI Chatbot

$25-$250 / Month

8.2

1 Reviews

Provide 24/7 support with intelligent chat assistance Show more

Soof: Leading AI Chatbot is a cutting-edge tool designed to revolutionize customer support for your Shopify store. This lightweight chatbot seamlessly integrates with your store’s products, orders, and collections to provide tailored product recommendations and swift, detailed answers to customer inquiries. By efficiently handling over 95% of customer questions, Soof AI proves to be a cost-effective solution that saves valuable time for your support team. If a query is too complex, Soof AI ensures it is promptly escalated to your support team with complete chat transcripts, guaranteeing timely resolution. Offering real-time order tracking and product updates without the need to log into an account, the AI-powered chat interface understands the context to offer precise information. Enhance your customer experience and streamline your support process with Soof AI, transforming your store's efficiency and customer satisfaction.

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Seamless integration

Order tracking updates

Real-time recommendations

Ai-driven chatbot

Contextual understanding

RetailSense

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24/7 chatbot support for personalized, efficient retail customer interactions. Show more

RetailSense is an innovative chatbot application designed to revolutionize customer service in retail by providing 24/7 instant support. It efficiently handles product, policy, and order inquiries, significantly reducing wait times and freeing human agents to focus on more complex issues. With its customizable flows, RetailSense adapts to each shop's unique requirements, ensuring personalized and efficient customer interactions. This enhances customer satisfaction and loyalty while streamlining operations, leading to increased sales conversions. By delivering immediate and accurate information, RetailSense empowers businesses to optimize their support services and gain valuable insights into customer needs. Whether it's a product, order, or policy inquiry, RetailSense is your go-to solution for exceptional customer service.

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Streamline operations

Product inquiries

Customizable chatbot

24/7 instant support

Order requests

Policy questions

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ProProfs ‑ Live Chat & Chatbot

$29.99 / Month

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Bring together human support & automation experience Show more

ProProfs ‑ Live Chat & Chatbot is a powerful tool designed to enhance customer support and drive business growth. This app enables businesses to provide 24/7 assistance through intelligent chatbots, ensuring that customer queries are addressed promptly and efficiently. By engaging website visitors in real-time, ProProfs Chat increases interaction and keeps potential customers engaged longer, improving the likelihood of conversion. The app is also adept at generating qualified leads by interacting with prospects and gathering vital information that can be used for targeted marketing efforts. Businesses can identify upsell opportunities and close sales faster by understanding customer needs and preferences through the chat platform. Ultimately, ProProfs helps businesses delight their visitors with instant support, paving the way for increased customer satisfaction and boosted sales.

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Generate leads

Increase engagement

24x7 support

Identify upsell

Grow sales

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Finn Chat

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Analyze competitors' promotions and reviews efficiently Show more

Finn Chat is an intuitive spy app designed to assist merchants in gaining a competitive edge by providing comprehensive insights into competitors' strategies. By analyzing promotions and customer reviews, Finn Chat enables businesses to make informed and swift decisions, allowing them to adjust strategies and optimize their offerings effectively. Whether you manage a small enterprise or a large e-commerce platform, this app streamlines competitor analysis, reducing the time and effort required while fostering positive business outcomes. Beyond competitor analysis, Finn Chat offers dynamic, real-time communication capabilities. Businesses can engage in effortless conversations across multiple languages. Additionally, Finn Chat can be customized to align with your brand's tone and style, ensuring a seamless integration into your customer interaction strategies.

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Multi-language support

Real-time conversations

Competitor insights

Promotion analysis

Review monitoring

Customizable chatbot

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RoundView ‑Live chat + Chatbot

$9-$199 / Month

1 Reviews

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Customer Sales & Support Automation Show more

RoundView ‑ Live Chat + Chatbot is a comprehensive customer engagement solution designed to enhance communication and support on your website or online platform. This app seamlessly integrates cutting-edge live chat functionality with intelligent chatbot technology, providing businesses with a dynamic tool to interact effectively with their customers. The app allows real-time conversation and personalized assistance, ensuring quick resolution of queries and improving customer satisfaction. With RoundView, users can automate responses to common questions, gather customer insights, and tailor interactions to each visitor's needs. Its intuitive interface ensures easy setup and customization to align with your brand’s aesthetic and communication style. Ideal for businesses of all sizes, RoundView streamlines engagement, reduces response times, and boosts conversion rates by facilitating meaningful customer interactions.

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Customer engagement

Sales automation

Live chat

Ai chatbot

Support automation

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DBargain ‑ Bargaining API

$8 / Month

Bargaining and negotiating to buy the product for better price Show more

DBargain ‑ Bargaining API is an innovative tool designed to revolutionize the e-commerce landscape by integrating seamless negotiation capabilities into online shopping experiences. This API allows businesses to dynamically engage with customers through real-time bargaining, enhancing customer interaction and driving increased conversions. It offers a range of customizable features, including global and product-specific bargaining options, threshold percentages, and the ability to set bargaining start and end dates. With unpredictable, random bargaining iterations and an interactive chatbot, shopping becomes an engaging and enjoyable experience for customers. Moreover, DBargain supports multiple currencies and languages, catering to a diverse global audience and ensuring wider reach. By leveraging this advanced negotiation technology, e-commerce ventures can not only boost sales but also foster stronger customer relationships.

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Multi-language support

Multi-currency support

Global bargaining options

Product-specific thresholds

Bargaining timeline setup

Random iterations

Desku: Leading AI Chatbot

$49-$69 / Month

8

5 Reviews

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Market, Sell & Support with the All In One Messaging Platform Show more

Desku − AI Chatbot + ChatGPT is a powerful customer experience platform tailored for online stores aiming to enhance their customer service and drive sales. This versatile application provides ready-to-use sales and support chatbots that effectively increase revenue by swiftly answering common queries from customers. By consolidating all customer interactions, Desku ensures seamless communication across various channels, such as email, chat, Instagram, and Facebook, through a unified inbox. It streamlines operations with features like order management, allowing users to edit, refund, duplicate, and cancel orders directly within the platform. Desku also enhances efficiency through AI-powered ticket management, enabling quick responses to customer inquiries. Its AI CoPilot feature equips support teams with instant access to comprehensive customer details, further elevating service quality. Additionally, Desku offers 24/7 AI support to tackle FAQs via a Help Center and chat functionalities, ensuring consistent and reliable customer assistance.

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Order management

Quick responses

24/7 ai support

Omnichannel inbox

Ai copilot

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Chative ‑ Live chat & Chatbot

$10-$25 / Month

(1/5)

1 Reviews

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Build premium live chat experience for your leads Show more

Chative - Live Chat & Chatbot is a comprehensive customer service application designed to enhance business communication effortlessly. It provides unlimited channels and messages, ensuring seamless engagement across platforms. Available on both iOS and Android, the app supports a mobile-friendly interface for on-the-go accessibility. With round-the-clock in-app support, users can resolve issues anytime, ensuring smooth operation. Chative's AI-driven solution tailors itself to suit any business model, streamlining customer interactions with just a few clicks. It unifies all conversations, customer data, orders, and product catalogs, allowing businesses to access detailed customer contexts and perform direct sales through messaging apps. By facilitating timely and personalized customer service, Chative boosts productivity and transforms visitors into leads efficiently.

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Mobile app

Ai customer service

Unlimited channels

24/7 in-app support

Conversation unification

Customer context access

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WhatsApp Connect ‑ Nextel

$9-$44.99 / Month

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Improve Sales, Support: Share Updates, Recommend Products Show more

WhatsApp Connect ‑ Nextel is a transformative app designed to enhance your marketing, sales, and customer support directly through WhatsApp. It offers powerful automation features for sending timely cart reminders, order updates, and feedback requests, which help streamline customer interactions and boost engagement. The app allows you to efficiently launch bulk promotional campaigns for new releases and discounts, maximizing your reach and impact. With its double confirmation feature for cash on delivery (CoD) orders, it significantly reduces return-to-origin (RTO) instances. Enhance your support operations with the integrated chatbot and manage all customer queries effortlessly using a shared WhatsApp inbox for collaboration. Additionally, Nextel empowers you to create commerce catalogs using the WhatsApp API, enabling a seamless shopping experience. Take advantage of automated workflows and strategic customer segmentation to drive more sales and post positive feedback directly to your store.

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Automated reminders

Order updates

Feedback requests

Chatbot support

Bulk campaigns

Double confirmation

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Sky Agent

$19-$299 / Month

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"AI-powered chatbot for seamless, personalized customer support and sales." Show more

Sky Agent is a sophisticated app designed to revolutionize the customer support experience for merchants by integrating AI-driven solutions. It is especially beneficial for those aiming to boost sales and minimize support costs. The app's intelligent chatbot provides personalized product recommendations and efficiently handles customer inquiries. It seamlessly integrates with a store’s product catalog and knowledge base to deliver instant, context-aware responses, enhancing customer engagement and driving conversions. Sky Agent also ensures that transitioning from AI to human support is seamless when more complex issues arise. Furthermore, it offers customization options in terms of look and feel, allowing merchants to tailor the app's interface to match their brand. With its advanced AI capabilities, Sky Agent stands as a powerful tool to maintain high-performance interaction without compromising website speed.

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Ai-powered chatbot

Personalized recommendations

Engagement enhancement

Seamless human transition

Instant question answering

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BIK Instagram, Whatsapp, Email

(4.8/5)

131 Reviews

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Create intelligent segments to target customers Show more

BIK is a powerful communication tool designed to enhance revenue-generating processes for Shopify store owners by facilitating two-way communication through platforms like WhatsApp, Instagram, and Email. It empowers merchants to create personalized customer journeys that boost metrics such as Average Order Value (AOV), conversion rates, and purchase frequency through strategic messaging. By addressing key touchpoints like abandoned cart recovery and upsell opportunities, BIK ensures higher recovery and conversion rates. With a dedicated growth strategy manager, users can explore and implement over 30 revenue-generating flows to optimize their marketing efforts. Additionally, the app integrates marketing campaigns and automations via WhatsApp, Instagram, Email, and SMS, and supports a comprehensive customer service suite for seamless communication across multiple channels. BIK's innovative approach enables retailers to stay connected with their customers throughout various stages of their shopping experience, fostering increased engagement and loyalty.

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Abandoned cart recovery

Upsell and cross-sell

Welcome messages

Intelligent segments

Conversational messaging

Event triggers

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BotSpace: WhatsApp, Insta & AI

$15 / Month

9.1

19 Reviews

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Recover abandoned carts, send broadcasts & manage support Show more

BotSpace - WhatsApp Marketing is a dynamic tool designed to revolutionize how businesses interact with their customers through WhatsApp. It leverages automated features to boost sales, such as abandoned cart reminders and personalized upsell and cross-sell recommendations, ensuring no sales opportunity is missed. The app’s bulk message broadcasting feature enhances marketing campaigns by reaching a wide audience with minimal effort. Its intuitive chatbot builder allows businesses to create engaging customer interactions without technical know-how. Additionally, BotSpace enables seamless communication by sending crucial automated notifications for order confirmations, shipment tracking, and cash on delivery verifications directly to customers' WhatsApp numbers. The shared team inbox is a valuable feature for managing customer inquiries efficiently, and comprehensive analytics tools help track performance and optimize strategies. With BotSpace, businesses can transform their customer engagement and elevate their marketing strategies through a comprehensive suite of WhatsApp marketing solutions.

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Order notifications

Shipment tracking

Cart recovery

View analytics

Shared team inbox

Broadcast messages

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Yew: Connect with Telegram

$5 / Month

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You can chat directly with customers on Telegram via the bot. Show more

Yew is a seamless communication tool for merchants, utilizing a Telegram bot to facilitate customer interactions without the need for additional app installations. Once the merchant sets up a Telegram group chat, enables topic functionality, and appoints the bot as a group admin, Yew automatically creates a new topic for each customer message. This functionality ensures that merchants receive visitor information directly in the chat, enabling real-time, direct responses. Yew also enhances interaction quality, supporting the use of Telegram stickers and the sharing of product links. Additionally, the app provides webhook notifications to keep merchants updated on customer activities. With Yew, businesses can enhance their customer service experience using the familiar and powerful interface of Telegram.

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Direct customer communication

Webhook notifications

Telegram bot integration

Group chat admin

Unique visitor topics

Send stickers

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Formilla Live Chat + Chatbot

$17.49-$74.99 / Month

8

19 Reviews

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Live chat and chatbot to increase sales and improve support! Show more

Formilla Live Chat + Chatbot is a powerful tool designed to enhance customer interaction and boost sales through real-time chat and intelligent chatbots. By integrating a "Chat with us" button on your website, you can provide immediate customer support, which is preferred over traditional phone and email communication. With flexible packages starting from a free plan for single users to advanced premium options, Formilla Live Chat caters to businesses of all sizes. Its marketing popups provide an innovative way to engage customers, increasing conversion rates. Additionally, the app allows you to monitor website visitors in real-time and initiate chats to build connections. The 24/7 chatbot feature helps in automatically qualifying leads and marketing products, ensuring efficiency even when you’re offline. With mobile app support, Formilla Live Chat enables you to stay connected with your customers from anywhere around the globe.

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Real-time chat

Visitor monitoring

Lead qualification

Mobile apps

Marketing popups

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Oct8ne ‑ AI Assistant

$69-$225 / Month

8.2

1 Reviews

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Show product and interact in real time Show more

Oct8ne - Live chat & Chatbot is an innovative app designed to revolutionize customer interactions by providing a robust visual support system integrated with a product catalog. With Oct8ne, businesses can seamlessly present products through live human agents or automated chatbots, utilizing popular messaging platforms like WhatsApp Business API, Facebook Messenger, and Instagram. This versatile app is engineered to deliver significant benefits, such as enhancing conversion rates by up to 30%, reducing cart abandonment by 33%, and boosting the average purchase value by 60%. Oct8ne's 24/7 chatbot support ensures efficient use of time and resources while delivering consistent, personalized customer service. The unique visual support feature allows easy sharing of images and videos, offering a richer, more engaging customer experience. Additionally, it includes an intuitive, no-code visual chatbot that can be configured using drag-and-drop modules, making it accessible and easy to use for businesses of all sizes.

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Drag & drop

Real-time interaction

Chatbot support

Visual support

Integrated catalog

Human agents

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OnCustomer: Livechat & Chatbot

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Improve customer experience on website with livechat & chatbot Show more

OnCustomer: Livechat & Chatbot is a comprehensive omnichannel communication platform designed to elevate business-customer interactions. It enables businesses to efficiently engage with their customers by utilizing insightful understanding and accurate prediction of customer needs. The platform facilitates intelligent and personalized automated communications, ensuring customers receive timely and relevant responses. With features like automatic routing of conversations from various channels, OnCustomer streamlines conversation management and optimizes workflows. The integrated chatbot on websites acts as an automated lead tool, enhancing customer conversion rates. Businesses can also monitor and manage their service level agreements with alert and reporting features, while customer support and ticket management ensure efficient handling of complaints. Furthermore, OnCustomer allows businesses to collect automatic customer feedback and surveys to gauge customer satisfaction and improve services continually.

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Ticket management

Customer feedback

Automatic routing

Automated lead tools

Sla alerts

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ELX Chatbot: AI & Live Chat

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"Shopify-integrated chatbot ensuring smart, real-time customer support and interaction." Show more

ELX Chatbot: AI & Live Chat is a cutting-edge app specifically developed for Shopify stores, offering a seamless one-click installation process. It stands out from generic chatbots by directly integrating with your store's data, ensuring a quick and efficient setup. The app's powerful AI continuously learns from customer interactions, allowing it to provide accurate product suggestions and order-related information. ELX Chatbot enhances customer satisfaction by auto-syncing products for instant recommendations and offering real-time order updates. It also pulls from your FAQ page to auto-respond to common inquiries, reducing repetitive workloads. The chatbot’s interface can be customized to align with your brand’s aesthetic, and live agents can jump in whenever a personal touch is necessary.

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Customizable design

One-click installation

Real-time order updates

Auto-sync products

Ai-powered suggestions

Faq auto-responses

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Shopify Chatbot apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 57 Apps

DIYVA Conversational AI

Mila AI Customer Support

Ochatbot: AI Chatbot & AI Chat

Soof: Leading AI Chatbot

RetailSense

ProProfs ‑ Live Chat & Chatbot

Finn Chat

RoundView ‑Live chat + Chatbot

DBargain ‑ Bargaining API

Desku: Leading AI Chatbot

Chative ‑ Live chat & Chatbot

WhatsApp Connect ‑ Nextel

Sky Agent

BIK Instagram, Whatsapp, Email

BotSpace: WhatsApp, Insta & AI

Yew: Connect with Telegram

Formilla Live Chat + Chatbot

Oct8ne ‑ AI Assistant

OnCustomer: Livechat & Chatbot

ELX Chatbot: AI & Live Chat