Soof: Leading AI Chatbot

Develop by Shopify

$25-$250

/ Month

Free plan available

Provide 24/7 support with intelligent chat assistance

Seamless integration

Order tracking updates

Real-time recommendations

Ai-driven chatbot

Contextual understanding

About Soof: Leading AI Chatbot

Launched Nov 10, 2024

Built by Shopify

Address

2 Maidan Nezalezhnosti, Unit 425-01, Kyiv, 01012, UA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

24/7 AI-driven Customer Support: Increase Sales & Customer Satisfaction

Enhance your customer support with Soof AI, the lightweight chatbot for your Shopify store! Soof AI integrates directly with your store's product, order, and collection info to deliver tailored product recommendations and quick, detailed answers. Handling over 95% of inquiries, Soof AI saves you time and costs. For complex questions, it seamlessly forwards chats and transcripts to your support team, ensuring every issue is addressed. Simplify support and enhance customer experience with Soof AI!

Soof AI' adapts to your store’s Products, Collections, Orders and Policies data
Get real-time Product Recommendations & Specific Information to accelerate sales
See real-time Order Tracking & Updates without logging into an account
A chat interface built on AI so we can understand the context of the question

Pros

Provides 24/7 customer support with intelligent chat assistance.
Integrates directly with Shopify store's product, order, and collection information.
Delivers tailored product recommendations and quick, detailed answers.
Handles over 95% of inquiries, saving time and reducing costs.
Seamlessly forwards complex questions and transcripts to the support team.
Enhances customer experience by simplifying support interactions.
Adapts to the store’s Products, Collections, Orders, and Policies data.
Offers real-time product recommendations and specific information to accelerate sales.
Facilitates real-time order tracking and updates without requiring account login.
Utilizes an AI-built chat interface to understand the context of questions.

Cons

May not be able to handle 100% of inquiries, necessitating human intervention for some complex queries.
Requires integration with a Shopify store, potentially limiting use for non-Shopify platforms.
Effectiveness is dependent on the accurate integration of store data.
Potential learning curve for setup and customization to align with specific store needs.

Top Helpful Reviews

Supplice

Dec 13, 2024 on Shopify

Soofai is een geweldige toevoeging aan mijn Shopify-winkel. Ik gebruik de app nog niet super lang, maar ik heb geen seconde spijt gehad. Het neemt in mijn geval 90% van de klantenservice uit handen, wat me enorm veel tijd en geld bespaart. Absoluut een aanrader voor andere ondernemers! - Supplice