Shopify Chatbot apps 2026

KwikEngage Cart Recovery + WA

8

158 Reviews

Boost sales and retention via personalized, multi-channel customer engagement. Show more

KwikEngage Cart Recovery + WA is a powerful app designed to transform your communication channels into effective revenue tools. By leveraging the capabilities of WhatsApp, Email, SMS, Instagram, and Facebook, you can run personalized marketing campaigns, automate customer journeys, and significantly enhance engagement. The app's sophisticated segmentation ensures higher returns on ad spend (ROAS) and improved customer retention. With the all-in-one WhatsApp Marketing feature, you get detailed analytics to guide your strategies. KwikEngage also comes with a unified helpdesk for managing queries across various platforms, ensuring seamless customer service. Furthermore, with a GenAI-powered chatbot, you can automate 80% of customer queries, streamlining support efforts and enabling your team to focus on more complex interactions.

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BIK Instagram, Whatsapp, Email

7.9

131 Reviews

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Create intelligent segments to target customers Show more

BIK is a powerful communication tool designed to enhance revenue-generating processes for Shopify store owners by facilitating two-way communication through platforms like WhatsApp, Instagram, and Email. It empowers merchants to create personalized customer journeys that boost metrics such as Average Order Value (AOV), conversion rates, and purchase frequency through strategic messaging. By addressing key touchpoints like abandoned cart recovery and upsell opportunities, BIK ensures higher recovery and conversion rates. With a dedicated growth strategy manager, users can explore and implement over 30 revenue-generating flows to optimize their marketing efforts. Additionally, the app integrates marketing campaigns and automations via WhatsApp, Instagram, Email, and SMS, and supports a comprehensive customer service suite for seamless communication across multiple channels. BIK's innovative approach enables retailers to stay connected with their customers throughout various stages of their shopping experience, fostering increased engagement and loyalty.

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Oct8ne ‑ AI Assistant

$69-$225 / Month

8.2

1 Reviews

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Show product and interact in real time Show more

Oct8ne - Live chat & Chatbot is an innovative app designed to revolutionize customer interactions by providing a robust visual support system integrated with a product catalog. With Oct8ne, businesses can seamlessly present products through live human agents or automated chatbots, utilizing popular messaging platforms like WhatsApp Business API, Facebook Messenger, and Instagram. This versatile app is engineered to deliver significant benefits, such as enhancing conversion rates by up to 30%, reducing cart abandonment by 33%, and boosting the average purchase value by 60%. Oct8ne's 24/7 chatbot support ensures efficient use of time and resources while delivering consistent, personalized customer service. The unique visual support feature allows easy sharing of images and videos, offering a richer, more engaging customer experience. Additionally, it includes an intuitive, no-code visual chatbot that can be configured using drag-and-drop modules, making it accessible and easy to use for businesses of all sizes.

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Shop AI for Instagram/Facebook

$9.99-$49.99 / Month

8

93 Reviews

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"Boost sales with AI: Connect Shopify, Instagram, and Messenger seamlessly." Show more

InstaChat ‑ Instagram Sales AI is a cutting-edge app designed to streamline customer interactions by connecting your Shopify store with Instagram Direct and Messenger. This powerful tool allows businesses to engage with potential customers directly on their preferred social media platforms, enhancing the shopping experience and increasing sales potential. Leveraging AI-powered conversations, InstaChat enables automated responses and customer engagement without manual intervention, ensuring timely interactions and quicker resolutions. The app also offers instant product recommendations, presenting your store's offerings directly within chat conversations to boost conversion rates. With 24/7 availability, your AI assistant is always ready to interact with customers, guaranteeing you never miss a potential sale. Easy to integrate, InstaChat ensures seamless connectivity with your Shopify store, while its live agent inbox feature allows for smooth transitions between AI and human agents, for personalized customer service when needed.

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BC ‑ WhatsApp abandoned cart

$14 / Month

6.9

15 Reviews

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Powered by the official WhatsApp Business API Show more

BC ‑ WhatsApp Abandoned Cart is a powerful app designed to help online retailers recover lost sales by addressing cart abandonment issues through WhatsApp. Installation is straightforward: simply scan a QR code to connect your WhatsApp number. Once connected, you can customize cart abandonment messages, incorporating incentives like discounts to encourage customers to complete their purchases. The app automatically tracks abandoned carts and sends targeted messages to potential customers using your WhatsApp, ensuring a personalized touch. Users can recover up to $1000 in orders with the free plan before upgrading to a paid plan, which offers unlimited cart recovery. Key features include automated cart abandonment messaging, personalized communication from your WhatsApp number, inclusion of cart links in messages, and detailed reports on recovered carts and revenue. BC ‑ WhatsApp Abandoned Cart streamlines the recovery process, making it easier to boost your sales effortlessly.

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Xena: Live Support Inbox w/ AI

8.2

8 Reviews

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Chatbot for Big Catalog, technical products and SKU heavy shop Show more

Xena: Proactive Lead Capturing is a dynamic app designed to boost sales and customer engagement for Shopify merchants. By utilizing its advanced Lead Capturing Chatbot and Live Chat functionalities, businesses can effortlessly increase conversions and enhance customer interactions. The app allows merchants to automate messages with customizable delays on each page, effectively attracting and engaging visitors. It encourages visitors to share their contact details, inquire about products, and engage in real-time conversations, making it an ideal tool for converting website traffic into sales. With its ability to capture visitor information through tailored prompts and deliver targeted messages, Xena simplifies lead generation and elevates customer support effortlessly. The live chat feature facilitates instant interaction, enhancing customer satisfaction through proactive outreach and real-time assistance.

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Octosell: AI Chatbot as Popup

8.2

4 Reviews

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Add AI chatbot for skincare advice and product recommendations Show more

Octosell AI Sales Assistant is a cutting-edge app designed to revolutionize the sales process with its AI-powered chatbot feature. It provides personalized skincare advice, helping customers find the right products for their unique skin needs, thereby addressing the common issue of product selection uncertainty. The app seamlessly integrates into websites with a simple plug-and-play setup that requires no coding, making it accessible for businesses of all sizes. Additionally, it maintains a mobile-friendly user interface and employs lazy loading to ensure there's no impact on page load speed. By actively engaging users, the app significantly reduces customer drop-offs and enhances the overall shopping experience. As a result, Octosell AI not only boosts customer satisfaction but also drives sales by suggesting tailored product recommendations effortlessly.

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ProProfs ‑ Live Chat & Chatbot

$29.99 / Month

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Bring together human support & automation experience Show more

ProProfs ‑ Live Chat & Chatbot is a powerful tool designed to enhance customer support and drive business growth. This app enables businesses to provide 24/7 assistance through intelligent chatbots, ensuring that customer queries are addressed promptly and efficiently. By engaging website visitors in real-time, ProProfs Chat increases interaction and keeps potential customers engaged longer, improving the likelihood of conversion. The app is also adept at generating qualified leads by interacting with prospects and gathering vital information that can be used for targeted marketing efforts. Businesses can identify upsell opportunities and close sales faster by understanding customer needs and preferences through the chat platform. Ultimately, ProProfs helps businesses delight their visitors with instant support, paving the way for increased customer satisfaction and boosted sales.

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Willdesk: Live Chat&AI Chatbot

$16.9-$89.9 / Month

7.9

387 Reviews

Unlock Deals 30% off

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.

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NestDesk Live Chat & Helpdesk

$5.99-$34.99 / Month

7.9

31 Reviews

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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.

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Oakkie: AI Customer Support

$39-$99 / Month

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Power your store with ChatGPT in seconds Show more

Oakkie is an innovative app designed to seamlessly integrate a ChatGPT-powered chatbot into your online store with just a few clicks. By leveraging the knowledge base you've already established, the chatbot autonomously trains itself and continuously updates in real-time, ensuring it is always prepared to address customer queries efficiently. This approach not only speeds up problem resolution but also enhances the overall customer experience by minimizing wait times and improving service quality. Oakkie also offers a live chat feature, enabling smooth transitions to human support when necessary, ensuring comprehensive assistance for more complex inquiries. With Oakkie, businesses can maintain a high level of customer satisfaction and operational efficiency, helping to nurture lasting customer relationships.

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Formilla Live Chat + Chatbot

$17.49-$74.99 / Month

8

19 Reviews

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Live chat and chatbot to increase sales and improve support! Show more

Formilla Live Chat + Chatbot is a powerful tool designed to enhance customer interaction and boost sales through real-time chat and intelligent chatbots. By integrating a "Chat with us" button on your website, you can provide immediate customer support, which is preferred over traditional phone and email communication. With flexible packages starting from a free plan for single users to advanced premium options, Formilla Live Chat caters to businesses of all sizes. Its marketing popups provide an innovative way to engage customers, increasing conversion rates. Additionally, the app allows you to monitor website visitors in real-time and initiate chats to build connections. The 24/7 chatbot feature helps in automatically qualifying leads and marketing products, ensuring efficiency even when you’re offline. With mobile app support, Formilla Live Chat enables you to stay connected with your customers from anywhere around the globe.

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Ochatbot: AI Chatbot & AI Chat

$47-$247 / Month

8.2

4 Reviews

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Ochatbot's Gen AI Increases Sales and Reduces Support Tickets. Show more

Ochatbot Generative AI Chatbot is an innovative app powered by Ometrics Generative AI, designed specifically for enhancing eCommerce and customer support experiences. Its AI technology, similar to ChatGPT but with a focus on data privacy, effortlessly integrates with your store. Once installed, Ochatbot immediately scans your products, services, and policies, training itself within minutes to provide detailed and accurate support. This chatbot not only enhances customer interaction but also includes vital eCommerce functionalities like Add-to-Cart, Abandoned Cart recovery, and Upsell/Cross-sell opportunities, all aimed at boosting your revenue. With features like order status tracking and instant responses to customer inquiries, it significantly reduces support tickets, optimizing your operational efficiency. For comprehensive support, the app provides fully managed Pro and Enterprise plans, backed by a dedicated Generative AI engineer to ensure seamless performance.

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Pokee AI Sales Agent

$29-$499 / Month

8.2

1 Reviews

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AI-powered sales agent for personalized shopping and seamless store integration. Show more

Pokee AI Sales Agent is the ultimate app tailored for enhancing your store's shopping experience with cutting-edge AI technology. It offers customizable features that can be picked to suit your store's specific needs, effortlessly integrating chatbots, personalized recommendations, and intelligent search capabilities. Designed to boost sales and customer engagement, Pokee AI is perfect for both new sellers with few orders or those launching new products. The user-friendly, one-click setup requires minimal input, allowing store owners to seamlessly incorporate these advanced features without extensive documentation. With real-time monitoring of recommendation views, clicks, conversions, and revenue, you can effectively manage and optimize your sales strategies. Additionally, its seamless customer support integration ensures any customer queries are efficiently addressed, all while maintaining maximum privacy.

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DataDriven ChatGPT Assistant

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Integrate a Chat Bot AI powered Assistant to your store Show more

DataDriven ChatGPT Assistant is an advanced AI-powered chatbot designed to seamlessly integrate into your store, enhancing customer service by providing instant responses tailored to customer inquiries. This dynamic assistant leverages GPT technology to generate answers based on your store-specific data, including frequently asked questions, refund policy terms, and other key information. By efficiently handling customer queries, the chatbot significantly reduces the need for email correspondence and human support, allowing your team to focus on more complex tasks. DataDriven ChatGPT Assistant ensures that your customers receive accurate and timely responses, improving their overall shopping experience. Its customizable features also allow you to align the chatbot’s responses with your brand’s voice and ethos, ensuring a consistent customer journey. With easy integration and setup, this powerful tool is designed to optimize customer satisfaction and streamline your support processes.

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Verify COD Orders

$10 / Month

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Eliminar devoluciones costosas con verificación automatizada de órdenes COD. Show more

Verify COD Orders es una aplicación diseñada para optimizar la gestión de órdenes de pago contra entrega, reduciendo el trabajo manual y las devoluciones costosas. Mediante el uso de un chatbot integrado y comunicación automática a través de WhatsApp, se confirma cada pedido asegurando la disponibilidad del cliente y los detalles del envío. Además, utiliza llamadas automáticas programadas para validar la disponibilidad del cliente antes del despacho. Gracias a esta innovadora solución, los comerciantes obtienen visibilidad completa del estado de sus órdenes COD, permitiéndoles minimizar las devoluciones significativamente. Así, pueden enfocar sus esfuerzos en el crecimiento de su negocio, dejando atrás la gestión de órdenes problemáticas. Verify COD Orders proporciona una experiencia fluida y sin complicaciones tanto para los vendedores como para los compradores.

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Order Tracking & Chatbot

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Chatbot with real-time order tracking and notifications Show more

Order Tracking & Chatbot is a revolutionary app designed specifically to enhance customer service for eCommerce businesses, powered by ShippingChimp. Integrating seamlessly with Shopify, this app provides an intuitive chat widget that sits conveniently at the bottom of your website, enabling customers to easily inquire about their order status. The chatbot is available 24/7, offering instant information on order-delivery details without any manual intervention from your team. Beyond just order tracking, the chatbot also streamlines processing return requests and handling disputes related to lost or damaged items, ensuring a hassle-free experience for both merchants and customers. By automating these interactions, the app allows businesses to deliver excellent customer service with minimal effort, increasing customer satisfaction and fostering loyalty. This tool is indispensable for any online store looking to refine their post-purchase support and improve operational efficiency.

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WiseChats

$17-$97 / Month

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AI-Chat: Anwser questions, suggest products, collect leads Show more

WiseChats is an innovative app designed to revolutionize customer interactions and drive sales by providing automated, 24/7 engagement services. By transforming each customer interaction into a sales opportunity, WiseChats captures leads, answers questions, and recommends products in a personalized manner to enhance the overall customer experience. The app features easy setup, ensuring e-commerce businesses never miss a sale, even outside of regular business hours. Through its product recommendation engine, WiseChats suggests products based on individual customer preferences, increasing the likelihood of conversions. Its WisePrompt feature allows users to effortlessly create chatbots without needing extensive prompt engineering knowledge. Furthermore, WiseChats offers valuable visitor insights, giving businesses access to data on conversations, suggested products, and customer questions for more informed strategy development. With customizable features to align with your brand's unique style and round-the-clock support, WiseChats is the perfect tool for streamlining e-commerce management and boosting sales.

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DBargain ‑ Bargaining API

$8 / Month

Bargaining and negotiating to buy the product for better price Show more

DBargain ‑ Bargaining API is an innovative tool designed to revolutionize the e-commerce landscape by integrating seamless negotiation capabilities into online shopping experiences. This API allows businesses to dynamically engage with customers through real-time bargaining, enhancing customer interaction and driving increased conversions. It offers a range of customizable features, including global and product-specific bargaining options, threshold percentages, and the ability to set bargaining start and end dates. With unpredictable, random bargaining iterations and an interactive chatbot, shopping becomes an engaging and enjoyable experience for customers. Moreover, DBargain supports multiple currencies and languages, catering to a diverse global audience and ensuring wider reach. By leveraging this advanced negotiation technology, e-commerce ventures can not only boost sales but also foster stronger customer relationships.

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Finn Chat

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Analyze competitors' promotions and reviews efficiently Show more

Finn Chat is an intuitive spy app designed to assist merchants in gaining a competitive edge by providing comprehensive insights into competitors' strategies. By analyzing promotions and customer reviews, Finn Chat enables businesses to make informed and swift decisions, allowing them to adjust strategies and optimize their offerings effectively. Whether you manage a small enterprise or a large e-commerce platform, this app streamlines competitor analysis, reducing the time and effort required while fostering positive business outcomes. Beyond competitor analysis, Finn Chat offers dynamic, real-time communication capabilities. Businesses can engage in effortless conversations across multiple languages. Additionally, Finn Chat can be customized to align with your brand's tone and style, ensuring a seamless integration into your customer interaction strategies.

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Shopify Chatbot apps

Related Categories

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Showing 1 to 20 of 57 Apps

KwikEngage Cart Recovery + WA

BIK Instagram, Whatsapp, Email

Oct8ne ‑ AI Assistant

Shop AI for Instagram/Facebook

BC ‑ WhatsApp abandoned cart

Xena: Live Support Inbox w/ AI

Octosell: AI Chatbot as Popup

ProProfs ‑ Live Chat & Chatbot

Willdesk: Live Chat&AI Chatbot

NestDesk Live Chat & Helpdesk

Oakkie: AI Customer Support

Formilla Live Chat + Chatbot

Ochatbot: AI Chatbot & AI Chat

Pokee AI Sales Agent

DataDriven ChatGPT Assistant

Verify COD Orders

Order Tracking & Chatbot

WiseChats

DBargain ‑ Bargaining API

Finn Chat