Shopify Chatbot apps 2026

Willdesk: Live Chat&AI Chatbot

$16.9-$89.9 / Month

8.5

388 Reviews

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.

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Social media integration

Customizable interface

Mobile app support

Order tracking

Email marketing integration

Chatbot automation

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WA Chat & Abandoned Cart

$69-$349 / Month

(3.6/5)

119 Reviews

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Improve Sales via WhatsApp Cart Recovery Messages with Wati Show more

Chatbot & Abandoned Cart is an innovative app designed to optimize your sales and marketing efforts through abandoned cart recovery and WhatsApp marketing solutions. Leveraging the power of WhatsApp, Wati enables businesses to send personalized broadcasts and automate delivery tracking reminders, which helps in confirming COD orders and thereby decreases the Return to Origin (RTO) rate. The app also features advanced No Code Chatbots that streamline customer interactions, alongside a shared team inbox for efficient management of incoming chats. By automating order updates, businesses can enhance customer support and satisfaction. Additionally, obtaining a WhatsApp Green Tick through Wati adds a layer of credibility to your communications. Enhance customer engagement and showcase your products seamlessly with customizable chat widgets and the WhatsApp Catalog feature.

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Automated updates

Shared inbox

Cart recovery

Order confirmation

Delivery tracking

Whatsapp green tick

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Shop AI for Instagram/Facebook

$9.99-$49.99 / Month

9.1

75 Reviews

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"Boost sales with AI: Connect Shopify, Instagram, and Messenger seamlessly." Show more

InstaChat ‑ Instagram Sales AI is a cutting-edge app designed to streamline customer interactions by connecting your Shopify store with Instagram Direct and Messenger. This powerful tool allows businesses to engage with potential customers directly on their preferred social media platforms, enhancing the shopping experience and increasing sales potential. Leveraging AI-powered conversations, InstaChat enables automated responses and customer engagement without manual intervention, ensuring timely interactions and quicker resolutions. The app also offers instant product recommendations, presenting your store's offerings directly within chat conversations to boost conversion rates. With 24/7 availability, your AI assistant is always ready to interact with customers, guaranteeing you never miss a potential sale. Easy to integrate, InstaChat ensures seamless connectivity with your Shopify store, while its live agent inbox feature allows for smooth transitions between AI and human agents, for personalized customer service when needed.

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Easy integration

24/7 availability

Ai-powered conversations

Instant product recommendations

Live agent inbox

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KwikEngage Cart Recovery + WA

8.2

136 Reviews

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Boost sales and retention via personalized, multi-channel customer engagement. Show more

KwikEngage Cart Recovery + WA is a powerful app designed to transform your communication channels into effective revenue tools. By leveraging the capabilities of WhatsApp, Email, SMS, Instagram, and Facebook, you can run personalized marketing campaigns, automate customer journeys, and significantly enhance engagement. The app's sophisticated segmentation ensures higher returns on ad spend (ROAS) and improved customer retention. With the all-in-one WhatsApp Marketing feature, you get detailed analytics to guide your strategies. KwikEngage also comes with a unified helpdesk for managing queries across various platforms, ensuring seamless customer service. Furthermore, with a GenAI-powered chatbot, you can automate 80% of customer queries, streamlining support efforts and enabling your team to focus on more complex interactions.

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Personalized campaigns

Abandoned cart recovery

Smart segmentation

Query automation

Omnichannel marketing

Automated order updates

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BIK Instagram, Whatsapp, Email

9.1

129 Reviews

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Create intelligent segments to target customers Show more

BIK is a powerful communication tool designed to enhance revenue-generating processes for Shopify store owners by facilitating two-way communication through platforms like WhatsApp, Instagram, and Email. It empowers merchants to create personalized customer journeys that boost metrics such as Average Order Value (AOV), conversion rates, and purchase frequency through strategic messaging. By addressing key touchpoints like abandoned cart recovery and upsell opportunities, BIK ensures higher recovery and conversion rates. With a dedicated growth strategy manager, users can explore and implement over 30 revenue-generating flows to optimize their marketing efforts. Additionally, the app integrates marketing campaigns and automations via WhatsApp, Instagram, Email, and SMS, and supports a comprehensive customer service suite for seamless communication across multiple channels. BIK's innovative approach enables retailers to stay connected with their customers throughout various stages of their shopping experience, fostering increased engagement and loyalty.

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Abandoned cart recovery

Upsell and cross-sell

Welcome messages

Intelligent segments

Conversational messaging

Event triggers

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BotSpace: WhatsApp, Insta & AI

$15 / Month

9.1

16 Reviews

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Recover abandoned carts, send broadcasts & manage support Show more

BotSpace - WhatsApp Marketing is a dynamic tool designed to revolutionize how businesses interact with their customers through WhatsApp. It leverages automated features to boost sales, such as abandoned cart reminders and personalized upsell and cross-sell recommendations, ensuring no sales opportunity is missed. The app’s bulk message broadcasting feature enhances marketing campaigns by reaching a wide audience with minimal effort. Its intuitive chatbot builder allows businesses to create engaging customer interactions without technical know-how. Additionally, BotSpace enables seamless communication by sending crucial automated notifications for order confirmations, shipment tracking, and cash on delivery verifications directly to customers' WhatsApp numbers. The shared team inbox is a valuable feature for managing customer inquiries efficiently, and comprehensive analytics tools help track performance and optimize strategies. With BotSpace, businesses can transform their customer engagement and elevate their marketing strategies through a comprehensive suite of WhatsApp marketing solutions.

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Order notifications

Shipment tracking

Cart recovery

View analytics

Shared team inbox

Broadcast messages

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Selzee AI: Sales Booster

$49.99-$249.99 / Month

9.1

2 Reviews

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AI-powered sales chatbot boosting engagement and conversions effortlessly. Integrates seamlessly. Show more

Selzee AI: ChatGPT Sales Rep revolutionizes the way businesses interact with their customers online, turning site traffic into conversions seamlessly. This intelligent sales chatbot leverages the power of ChatGPT to recommend the right products, answer customer inquiries, and guide shoppers from browsing to buying. With its predictive AI capabilities, it proactively engages site visitors, boosting conversion rates and driving sales with minimal customer support tickets. Installation is a breeze, taking just 10-15 minutes, and the AI continuously learns your brand’s voice and updates product information daily, supporting up to 80,000 SKUs. Seamlessly integrating with Shopify apps like Klaviyo, Zendesk, or Attentive, it offers effortless scalability. Selzee's AI ensures a high Average Order Value (AOV) through tailored recommendations and upselling, all while providing 24/7 support that mimics your brand's identity. With its two-click setup, businesses can start benefiting from the service instantly, without the need for signups or credit card details.

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Product recommendations

Instant integration

24/7 ai support

Conversational ai engagement

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Commerce AI ‑ Sales ChatGPT

$29-$99 / Month

8.2

1 Reviews

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AI powered chatbot that engages, and recommends your products Show more

Commerce AI - Sales ChatGPT is an innovative application designed to elevate the e-commerce sales experience through the power of artificial intelligence. This app leverages advanced AI chat capabilities, similar to ChatGPT, to engage with customers in real-time, providing instant support and personalized recommendations. By understanding customer inquiries and preferences, it assists in guiding them through the sales process, enhancing conversion rates and customer satisfaction. The app integrates seamlessly with existing e-commerce platforms, offering businesses an efficient tool to manage customer interactions without additional overhead. Its self-learning algorithms continuously improve, adapting to dynamic commercial trends and customer behavior. Commerce AI - Sales ChatGPT is an ideal solution for online retailers aiming to provide a modern, responsive, and intelligent shopping experience.

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Product recommendations

Ai-powered chatbot

Conversion optimization

Visitor engagement

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Mila AI Customer Support

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Automate your chat support with AI tailored to your business Show more

Mila AI Customer Support is an innovative app designed to enhance your customer service by providing a seamless, AI-driven chat system that operates round-the-clock. This app effortlessly integrates with your Shopify store to offer real-time support, addressing customer queries at any time of day or night. With Mila handling all inquiries, you can dedicate more time to other critical aspects of your business. The chatbot is expertly designed to understand and respond intelligently to a wide array of questions using information from your store and provided documents, ensuring that your customers feel valued and heard. Setting up Mila is simple and quick; you can add it to your Shopify store with just a click. Moreover, dedicated installation and support services are available to help you set up a customized chatbot that best suits your business needs.

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Real-time support

Easy shopify integration

24/7 ai chat

Conversational chatbot

Smart query responses

Custom chatbot setup

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WiseChats

$17-$97 / Month

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AI-Chat: Anwser questions, suggest products, collect leads Show more

WiseChats is an innovative app designed to revolutionize customer interactions and drive sales by providing automated, 24/7 engagement services. By transforming each customer interaction into a sales opportunity, WiseChats captures leads, answers questions, and recommends products in a personalized manner to enhance the overall customer experience. The app features easy setup, ensuring e-commerce businesses never miss a sale, even outside of regular business hours. Through its product recommendation engine, WiseChats suggests products based on individual customer preferences, increasing the likelihood of conversions. Its WisePrompt feature allows users to effortlessly create chatbots without needing extensive prompt engineering knowledge. Furthermore, WiseChats offers valuable visitor insights, giving businesses access to data on conversations, suggested products, and customer questions for more informed strategy development. With customizable features to align with your brand's unique style and round-the-clock support, WiseChats is the perfect tool for streamlining e-commerce management and boosting sales.

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Brand customization

Lead capture

Product recommendation

24/7 support

Visitor insights

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Hublle: Whatsapp Automation

$22-$31 / Month

(1.4/5)

2 Reviews

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Whatsapp Businss APIs Show more

Hublle is a powerful tool designed to elevate your business operations through seamless WhatsApp Business API integrations. This app empowers merchants by allowing them to create custom chatbots, facilitating live chat interactions directly on WhatsApp for enhanced customer engagement. With Hublle, you can automate and optimize business workflows, like cart recovery and feedback collection, to streamline operations and boost sales. It also offers tools to manage COD (Cash on Delivery) orders effectively, enabling easy conversion to prepaid options via integrated payment gateways. Additionally, Hublle provides dynamic customer segmentation for targeted bulk messaging, perfect for new product launches and promotions. The app ensures a comprehensive, automated communication strategy with smart campaigns for abandoned carts and automated shipping updates, maximizing efficiency and customer satisfaction. Whether you want to manage orders, collect reviews, or engage with customers in real time, Hublle simplifies every step on WhatsApp, ensuring a smooth and effective business experience.

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Abandoned cart recovery

Live chat

Custom workflows

Whatsapp bot

Bulk broadcast

Cod order confirmation

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Yew: Connect with Telegram

$5 / Month

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You can chat directly with customers on Telegram via the bot. Show more

Yew is a seamless communication tool for merchants, utilizing a Telegram bot to facilitate customer interactions without the need for additional app installations. Once the merchant sets up a Telegram group chat, enables topic functionality, and appoints the bot as a group admin, Yew automatically creates a new topic for each customer message. This functionality ensures that merchants receive visitor information directly in the chat, enabling real-time, direct responses. Yew also enhances interaction quality, supporting the use of Telegram stickers and the sharing of product links. Additionally, the app provides webhook notifications to keep merchants updated on customer activities. With Yew, businesses can enhance their customer service experience using the familiar and powerful interface of Telegram.

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Direct customer communication

Webhook notifications

Telegram bot integration

Group chat admin

Unique visitor topics

Send stickers

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Verify COD Orders

$10 / Month

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Eliminar devoluciones costosas con verificación automatizada de órdenes COD. Show more

Verify COD Orders es una aplicación diseñada para optimizar la gestión de órdenes de pago contra entrega, reduciendo el trabajo manual y las devoluciones costosas. Mediante el uso de un chatbot integrado y comunicación automática a través de WhatsApp, se confirma cada pedido asegurando la disponibilidad del cliente y los detalles del envío. Además, utiliza llamadas automáticas programadas para validar la disponibilidad del cliente antes del despacho. Gracias a esta innovadora solución, los comerciantes obtienen visibilidad completa del estado de sus órdenes COD, permitiéndoles minimizar las devoluciones significativamente. Así, pueden enfocar sus esfuerzos en el crecimiento de su negocio, dejando atrás la gestión de órdenes problemáticas. Verify COD Orders proporciona una experiencia fluida y sin complicaciones tanto para los vendedores como para los compradores.

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Whatsapp communication

Automated order verification

Integrated chatbot

Scheduled validation calls

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WhatsApp Connect ‑ Nextel

$9-$44.99 / Month

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Improve Sales, Support: Share Updates, Recommend Products Show more

WhatsApp Connect ‑ Nextel is a transformative app designed to enhance your marketing, sales, and customer support directly through WhatsApp. It offers powerful automation features for sending timely cart reminders, order updates, and feedback requests, which help streamline customer interactions and boost engagement. The app allows you to efficiently launch bulk promotional campaigns for new releases and discounts, maximizing your reach and impact. With its double confirmation feature for cash on delivery (CoD) orders, it significantly reduces return-to-origin (RTO) instances. Enhance your support operations with the integrated chatbot and manage all customer queries effortlessly using a shared WhatsApp inbox for collaboration. Additionally, Nextel empowers you to create commerce catalogs using the WhatsApp API, enabling a seamless shopping experience. Take advantage of automated workflows and strategic customer segmentation to drive more sales and post positive feedback directly to your store.

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Automated reminders

Order updates

Feedback requests

Chatbot support

Bulk campaigns

Double confirmation

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Oakkie: AI Customer Support

$39-$99 / Month

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Power your store with ChatGPT in seconds Show more

Oakkie is an innovative app designed to seamlessly integrate a ChatGPT-powered chatbot into your online store with just a few clicks. By leveraging the knowledge base you've already established, the chatbot autonomously trains itself and continuously updates in real-time, ensuring it is always prepared to address customer queries efficiently. This approach not only speeds up problem resolution but also enhances the overall customer experience by minimizing wait times and improving service quality. Oakkie also offers a live chat feature, enabling smooth transitions to human support when necessary, ensuring comprehensive assistance for more complex inquiries. With Oakkie, businesses can maintain a high level of customer satisfaction and operational efficiency, helping to nurture lasting customer relationships.

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Real-time updates

Live chat integration

Automatic training

Chatgpt-powered chatbot

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Soof: Leading AI Chatbot

$25-$250 / Month

8.2

1 Reviews

Provide 24/7 support with intelligent chat assistance Show more

Soof: Leading AI Chatbot is a cutting-edge tool designed to revolutionize customer support for your Shopify store. This lightweight chatbot seamlessly integrates with your store’s products, orders, and collections to provide tailored product recommendations and swift, detailed answers to customer inquiries. By efficiently handling over 95% of customer questions, Soof AI proves to be a cost-effective solution that saves valuable time for your support team. If a query is too complex, Soof AI ensures it is promptly escalated to your support team with complete chat transcripts, guaranteeing timely resolution. Offering real-time order tracking and product updates without the need to log into an account, the AI-powered chat interface understands the context to offer precise information. Enhance your customer experience and streamline your support process with Soof AI, transforming your store's efficiency and customer satisfaction.

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Seamless integration

Order tracking updates

Real-time recommendations

Ai-driven chatbot

Contextual understanding

ONE: AI, Pop Up, SMS Marketing

$9 / Month

8

1,020 Reviews

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AI-driven one-click upsell, newsletters, pop-ups & TikTok Shop Show more

ONE: AI, Email & SMS Marketing is a powerful all-in-one marketing assistant designed specifically for Shopify stores, whether new or established. This app leverages AI to transform ad traffic and existing customers into repeat buyers by unifying SMS and email marketing strategies. It integrates features like one-page checkout upsell, pop-ups, discounts, rewards, and robust analytics to help scale your business faster. The app also offers advanced tools for A/B testing, AI voice interaction, and a comprehensive Shopify marketplace experience. With seamless connectivity to optional tools like MailChimp, Klaviyo, SMS Bump, and Postscript, ONE enriches customer engagement effortlessly. Ideal for both Shopify Plus and Basic stores, ONE personalizes the customer journey, working around the clock so you can focus on business growth. Whether you're automating cart recovery or optimizing upsell recommendations, ONE is your AI-powered sidekick that ensures every marketing effort counts.

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Multilingual support

Ai content generation

Cross-sell recommendations

Ai-driven upsell

Analytics & insights

Automated recovery

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bitChat: WhatsApp AI Chatbot

$39-$299 / Month

9.1

14 Reviews

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Connect instantly to WA. Complete WA Platform, CS, Widget. Show more

bitChat: WhatsApp AI Chatbot is a comprehensive communication platform tailored for Shopify store owners using WhatsApp. By consolidating all interactions into a single inbox, it enhances efficiency with features like AI Agents, Ticketing, an Advanced Flow Builder, and Web Activity tracking. Specifically designed for e-commerce, the AI Chatbot excels in providing Product Recommendations, Order Tracking, and conducting multi-step quizzes to improve customer support and boost conversions. With 24/7 AI Chatbot Support, businesses can offer continuous assistance on WhatsApp and Instagram, ensuring a seamless customer experience. The platform's automated AI training effortlessly integrates product information and order history to provide personalized interactions. bitChat also offers intelligent tagging for insightful re-marketing opportunities and brings multiple channels, including WhatsApp, Instagram, and Google, into a unified inbox. Furthermore, its Visual Flow Builder empowers users to design no-code automations, streamlining operations and significantly saving time.

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Product recommendations

Order tracking

Ticketing system

Ai training

Ai agents

Flow builder

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Desku: Leading AI Chatbot

$49-$69 / Month

7.5

2 Reviews

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Market, Sell & Support with the All In One Messaging Platform Show more

Desku − AI Chatbot + ChatGPT is a powerful customer experience platform tailored for online stores aiming to enhance their customer service and drive sales. This versatile application provides ready-to-use sales and support chatbots that effectively increase revenue by swiftly answering common queries from customers. By consolidating all customer interactions, Desku ensures seamless communication across various channels, such as email, chat, Instagram, and Facebook, through a unified inbox. It streamlines operations with features like order management, allowing users to edit, refund, duplicate, and cancel orders directly within the platform. Desku also enhances efficiency through AI-powered ticket management, enabling quick responses to customer inquiries. Its AI CoPilot feature equips support teams with instant access to comprehensive customer details, further elevating service quality. Additionally, Desku offers 24/7 AI support to tackle FAQs via a Help Center and chat functionalities, ensuring consistent and reliable customer assistance.

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Order management

Quick responses

24/7 ai support

Omnichannel inbox

Ai copilot

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Order Tracking & Chatbot

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Chatbot with real-time order tracking and notifications Show more

Order Tracking & Chatbot is a revolutionary app designed specifically to enhance customer service for eCommerce businesses, powered by ShippingChimp. Integrating seamlessly with Shopify, this app provides an intuitive chat widget that sits conveniently at the bottom of your website, enabling customers to easily inquire about their order status. The chatbot is available 24/7, offering instant information on order-delivery details without any manual intervention from your team. Beyond just order tracking, the chatbot also streamlines processing return requests and handling disputes related to lost or damaged items, ensuring a hassle-free experience for both merchants and customers. By automating these interactions, the app allows businesses to deliver excellent customer service with minimal effort, increasing customer satisfaction and fostering loyalty. This tool is indispensable for any online store looking to refine their post-purchase support and improve operational efficiency.

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Real-time order tracking

Chat widget integration

Return requests handling

Dispute management

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Shopify Chatbot apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 57 Apps

Willdesk: Live Chat&AI Chatbot

WA Chat & Abandoned Cart

Shop AI for Instagram/Facebook

KwikEngage Cart Recovery + WA

BIK Instagram, Whatsapp, Email

BotSpace: WhatsApp, Insta & AI

Selzee AI: Sales Booster

Commerce AI ‑ Sales ChatGPT

Mila AI Customer Support

WiseChats

Hublle: Whatsapp Automation

Yew: Connect with Telegram

Verify COD Orders

WhatsApp Connect ‑ Nextel

Oakkie: AI Customer Support

Soof: Leading AI Chatbot

ONE: AI, Pop Up, SMS Marketing

bitChat: WhatsApp AI Chatbot

Desku: Leading AI Chatbot

Order Tracking & Chatbot