Formilla Live Chat + Chatbot

Develop by Formilla.com

$17.49-$74.99

/ Month

Free plan available 15 Days Free Trial

Live chat and chatbot to increase sales and improve support!

Real-time chat

Visitor monitoring

Lead qualification

Mobile apps

Marketing popups

About Formilla Live Chat + Chatbot

Launched Jun 03, 2014

Built by Formilla.com

Email :

[email protected]

Address

1930 Village Center Circle, #3-7690, Las Vegas, NV, 89134, US

Website Privacy policy

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Description

Live chat with real-time visitor monitoring and chatbots! Increase sales and improve support.

Formilla Live Chat offers real-time chat and chatbots, which have proven to increase sales and improve support. Add a "Chat with us" button to your website now. Customers prefer live chat over phone & email since they can get immediate assistance. Start with our free package for one user, or upgrade to any of our flexible premium packages if you want even more power. Be sure to check out our marketing popups to engage customers in various cool ways. All packages come with marketing features.

See visitors on your site in real-time and request to chat right from our app.
Enable a chatbot to qualify leads 24/7 and market your products automatically.
Live chat with your customers from anywhere in the world with our mobile apps.
Marketing popups to promote your products in engaging ways to boost conversions.

Pros

Real-time chat and chatbots have proven to increase sales and improve support
Immediate assistance preferred by customers over phone and email
Free package available for one user
Flexible premium packages available for more features
Marketing popups included to engage customers in various ways
Ability to see visitors on the site in real-time and request to chat
24/7 lead qualification and product marketing by chatbot
Mobile app support for live chat from anywhere in the world

Cons

Free package limited to only one user
Full features and benefits might require a premium package
Potential need for constant monitoring to handle real-time chats effectively
Chatbots might not handle complex customer queries as effectively as human agents

Top Helpful Reviews

View all reviews

LINGERING

Apr 19, 2023 on Shopify

Formilla is easy to set up and use. Special thanks to Tony for fast and effective support to solve the tricky issue.

Swing Cushions USA

May 06, 2019 on Shopify

I moved over from another chat app that was difficult to use and not timely in receiving chat requests. Formilla is neither of those! This is an awesome app. Easy to install. Easy to use. Fast connections with chat customers. The only thing it lacks is your potential customers cannot send pictures in chat thread. Formilla tells me this is going to be available very soon. Looking forward to that feature coming on board. This is the chat app to choose if you do not want to mess around with cumbersome installs, bots, etc. Simply download the app and you are chatting with customers in real-time!

Watches Rus

Dec 24, 2017 on Shopify

So far soo Good ! Tried Tidio And It's missing many features. Formilla Is the best we have tried soo far. Thanks

Amplify Cosmetics™

May 26, 2015 on Shopify

I love this app! It is so fun seeing real time visitors on my website and engaging in conversations with them.

Tech 4 Canada

Oct 24, 2014 on Shopify

This is a really great and helpful app! Very easy to customize with your own colors and words. My favorite feature is the integration with google chat! Is an easier way to chat and monitor the chat in different devices!

Lectern Store by Urbann

Oct 20, 2014 on Shopify

Great app! Easy to use, effective. The "Most active visitors" functionality is very useful! I really like it. Installation is a breeze and, yes, great support! You can chat with your clients in minutes. I highly recommend it.