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RoundView ‑Live chat + Chatbot logo

RoundView ‑Live chat + Chatbot

Develop by RoundView

$9-$199

/ Month
  • Built for Shopify
    • Free plan available 14 Days Free Trial

    Customer Sales & Support Automation

    Customer engagement
    Sales automation
    Live chat
    Ai chatbot
    Support automation
    1 Reviews
    Claim Offer
    Try for Free

    About RoundView ‑Live chat + Chatbot

    Launched Jun 07, 2022

    Categories

    Chat FAQ

    Built by RoundView

    Email :

    [email protected]

    Address

    7000 Central Parkway, Suite 220, Atlanta, GA, 30328, US

    Website Privacy policy

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    Description

    RoundView helps Shopify businesses deliver outstanding support for customers and improves conversions and retention. It is an AI-based sales and customer support tool that enhances the customer journey tremendously. # What can you do with RoundView? 1. Improve conversion rates with proactive chat triggers 2. Reduce cart abandonment rate using automated reminders 3. Reduce website bounce rate with exit-intent triggers 4. Recommend personalized products using the product finder feature 5....

    RoundView helps Shopify businesses deliver outstanding support for customers and improves conversions and retention. It is an AI-based sales and customer support tool that enhances the customer journey tremendously. # What can you do with RoundView? 1. Improve conversion rates with proactive chat triggers 2. Reduce cart abandonment rate using automated reminders 3. Reduce website bounce rate with exit-intent triggers 4. Recommend personalized products using the product finder feature 5.... more

    Pros

    • Automates customer sales and support processes.
    • Offers a live chat feature combined with chatbot functionality.
    • Can improve customer service efficiency.
    • Potential to handle multiple customer queries simultaneously.
    • Can be available to customers 24/7.

    Cons

    • May require initial setup and configuration efforts.
    • Chatbots may not handle complex queries as well as humans.
    • Possible reliance on internet connection and speed.
    • Customer interaction might lack personal touch compared to human support.
    • Ongoing maintenance and updates could be necessary.

    Top Helpful Reviews

    BandBox

    Jul 02, 2022  on Shopify

    Doesn't work at all. After having set everything up, nothing appeared despite toggling on the widget for the live chat.

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