HelpIQ optimises customer inquiries with AI, enhancing workflow efficiency for swift resolutions. Seamlessly integrating into your Shopify store, it provides real-time customer order insights and a 360-degree view of tickets. Unique capabilities include AI tools for summarizing conversations and suggesting responses, AI Chatbot for autonomous issue handling, and comprehensive omnichannel support (chat, email, WhatsApp, Instagram, Facebook). Real-time metrics analysis and team collaboration.

• Omni Channel Support: Manage Shopify inquiries via chat, email, WhatsApp, etc.
• Enhance Support with AI: Streamline service and improve satisfaction with AI
• Instant order insights and ticket views with integrated Shopify data
• Real-time metrics: Analyse ticket data to improve team performance & priorities
• Real-time team collaboration: Share notes, assign tickets, and get updates