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Apps by HelpIQ

HelpIQ: AI-Powered Omni-Channel Customer Service Show more

HelpIQ is designed to transform customer service efficiency by leveraging the power of AI, enabling swift resolutions to customer inquiries. This app seamlessly integrates with your Shopify store, offering real-time insights into customer orders and providing a comprehensive 360-degree view of support tickets. Key features include advanced AI tools for summarizing conversations and suggesting appropriate responses, along with an AI Chatbot that can autonomously handle common issues, freeing up your team for more complex tasks. HelpIQ provides comprehensive omnichannel support, allowing you to manage customer interactions across chat, email, WhatsApp, Instagram, and Facebook from a single platform. The app also offers real-time metrics analysis, enabling you to monitor ticket data and enhance team performance by setting clear priorities. Collaborative features such as note-sharing and ticket assignments ensure your team can work together effectively, ensuring customer satisfaction and support efficiency.
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Ai chatbot
Real-time insights
Team collaboration
Omni-channel support
Metrics analysis
Ai summariessuggestions

HelpIQ enhances customer service with AI, real-time insights, and omni-channel support

HelpIQ optimises customer inquiries with AI, enhancing workflow efficiency for swift resolutions. Seamlessly integrating into your Shopify store, it provides real-time customer order insights and a 360-degree view of tickets. Unique capabilities include AI tools for summarizing conversations and suggesting responses, AI Chatbot for autonomous issue handling, and comprehensive omnichannel support (chat, email, WhatsApp, Instagram, Facebook). Real-time metrics analysis and team collaboration.

HelpIQ optimises customer inquiries with AI, enhancing workflow efficiency for swift resolutions. Seamlessly integrating into your Shopify store, it provides real-time customer order insights and a 360-degree view of tickets. Unique capabilities include AI tools for summarizing conversations and suggesting responses, AI Chatbot for autonomous issue handling, and comprehensive omnichannel support (chat, email, WhatsApp, Instagram, Facebook). Real-time metrics analysis and team collaboration. more
  • Omni Channel Support: Manage Shopify inquiries via chat, email, WhatsApp, etc.
  • Enhance Support with AI: Streamline service and improve satisfaction with AI
  • Instant order insights and ticket views with integrated Shopify data
  • Real-time metrics: Analyse ticket data to improve team performance & priorities
  • Real-time team collaboration: Share notes, assign tickets, and get updates
HelpIQ logo

HelpIQ: AI-Powered Omni-Channel Customer Service