BotSpace: WhatsApp, Insta & AI

Develop by Shopify

$15

/ Month

Free plan available

Recover abandoned carts, send broadcasts & manage support

Order notifications

Shipment tracking

Cart recovery

View analytics

Shared team inbox

Broadcast messages

Chatbot builder

Cash on delivery verification

About BotSpace: WhatsApp, Insta & AI

Launched Dec 21, 2023

Built by Shopify

Address

Plot No. 2, Road no. 6, Mahendra Hills, East Maredpally, Secunderabad, Hyderabad, TS, 500026, IN

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Drive more sales, automate marketing & deliver first class support!

Unlock the power of customer engagement with BotSpace's comprehensive WhatsApp & Instagram solution. Elevate your sales by automating abandoned cart reminders and offering real-time upsell and cross-sell recommendations. Take your marketing campaigns to the next level with our bulk message broadcasting feature and easy-to-use chatbot builder.

Sell using WhatsApp catalogs to boost sales.
Send abandoned cart recovery notifications to customers WhatsApp number.
Send automated order confirmations, shipment tracking, and more.
Send cash on delivery order verification messages to reduce RTO.
Manage customer interactions with a shared team inbox for WhatsApp.

Pros

Automates abandoned cart reminders, potentially increasing sales recovery
Supports real-time upsell and cross-sell recommendations to boost revenue
Bulk message broadcasting feature enhances marketing campaign reach
Easy-to-use chatbot builder for customized customer engagement
Automates sending of order confirmations and shipment tracking messages
Facilitates cash-on-delivery order verifications
Shared team inbox for managing customer support through WhatsApp
Provides analytics and team member reports for performance tracking

Cons

Requires integration and proper setup, which might be challenging for some users
Customers need to be on WhatsApp for the features to be effective
May incur additional costs due to WhatsApp messaging rates
Potential dependency on a third-party app for customer engagement and support

Top Helpful Reviews

Tag The Label

Oct 06, 2025 on Shopify

I really love the botspace dashboard and the service and the features they're providing and the great support from Anmol Garg . thier tech and everything is seamless. must recommended to all to big and small business.

RamPyaari

Oct 06, 2025 on Shopify

I have been using Bot space for my automation and i really loved it, there dashboard is so simple and easy to use, not like other platforms so complex. i must recommend you all to use Botspace, great support you'll get from team.

Homansi India

Sep 13, 2025 on Shopify

The platform is super easy to use and makes it effortless to send both transactional and marketing messages. It integrates seamlessly with Shopify, which has made managing our store communication so much smoother. The support team is very responsive and always ready to help whenever needed. Overall, it's been a game changer for us highly recommended for anyone looking to improve their customer communication on WhatsApp!

Striker Store

May 21, 2025 on Shopify

Really helpful to trigger customer engagement messages like order created, dispatched, delivery status. highly recommended

Wecord London

May 06, 2025 on Shopify

We've been using Bot.space for our WhatsApp Business needs, and it's been a great experience so far. The app is easy to use and helps us send both transactional and marketing messages seamlessly. It integrates well with Shopify, and the support team is responsive and helpful whenever we need assistance. Highly recommended for anyone looking to enhance customer communication through WhatsApp.

Avansa Business Technologies

Jan 29, 2025 on Shopify

The app works brilliantly with lots of functionality but more importantly the support is really excellent (thank you Abhinaba)! Highly recommended

KINGDOMIX

Jan 08, 2025 on Shopify

We really loved this app, it has helped us to improve our customers journey success. Also the support team is magical always available to answer and help us

Nabastic

Sep 16, 2024 on Shopify

From order updates to replying back to customers and setting up automated chatbots, everything is super smooth. The Customer Support Team was very helpful with all the queries I had.