Shopify Live chat apps 2026

Nod Chat: Personalized AI Bot

$8-$50 / Month

Auto Customer Service with AI-driven Chatbot and Live Chat Show more

Nod Chat: AI Driven Chatbot is your go-to app for elevating customer service through cutting-edge AI technology. Designed to empower merchants, this chatbot redefines customer interactions by providing instant and accurate responses around the clock. By simulating human-like conversations, Nod Chat offers a natural and seamless communication experience that boosts efficiency and satisfaction. The AI model is fully customizable, allowing businesses to train it according to specific needs for better adaptability. Say goodbye to overwhelming customer queries as the app handles them with knowledgeable support, enhancing the overall customer experience. Start transforming your service today with Nod Chat and stay ahead in customer satisfaction.

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Human-like interactions

24/7 instant responses

Customizable ai training

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AskDolphin: Live Chat & AI

$19-$319 / Month

8.2

1 Reviews

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AI-driven customer service with live chat, multilingual support, and smart tools. Show more

AskDolphin: Live Chat & AI is a comprehensive customer service platform designed to enhance user experience and support efficiency. This app combines the immediacy of live chat with the intelligence of AI-driven support to ensure customers receive prompt assistance, whether you’re online or away. Dolphin AI is adept at handling frequently asked questions, offering seamless multilingual support to cater to a global audience. By syncing product details, businesses can train the AI to deliver precise, automated responses, saving time and resources. Innovative smart QR codes bridge the gap between physical products and digital support, offering 24/7 after-sales service. With team management features, AskDolphin empowers collaboration among customer service teams, making it an adaptable solution for businesses seeking to streamline their support capabilities.

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Multilingual support

Live chat

Product sync

Team management

Qr codes

Ai support

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EmbedAI Live Chat & AI Chatbot

$19-$99 / Month

(1/5)

1 Reviews

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Custom ChatGPT for your store to automate customer support Show more

EmbedAI Live Chat & AI Chatbot is an innovative tool designed to supercharge your Shopify store with an intelligent AI chatbot powered by ChatGPT. This app allows you to train your chatbot using a diverse range of sources, including files, websites, and even YouTube, ensuring that it is well-equipped to handle a variety of customer inquiries. One of the standout features of EmbedAI is its customization options, enabling you to tailor the chatbot's appearance with custom logos, colors, and styling, ensuring seamless integration with your store's branding. Whether you're a small business owner or a customer service manager, EmbedAI aims to revolutionize how you interact with data and customers by offering a streamlined, automatic solution to answer customer questions. Enhance your productivity and customer experience with the app's live chat functionality, which lets you proactively solve problems and increase sales. With just a few easy steps, you can add EmbedAI to your Shopify store and start experiencing the benefits of a smarter, more efficient customer interaction tool.

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Customizable appearance

Easy installation

Live chat

Chatgpt integration

Ai chatbot

File training

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Ulai AI Chat, Carts & Campaign

8.2

1 Reviews

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Deliver delightful customer experience with GenAI based engine Show more

Ulai is a cutting-edge conversational commerce platform built on ChatGPT’s GenAI technology, designed to transform customer engagement throughout their purchase journey. By offering personalized interactions and effective product discovery, Ulai enhances the overall shopping experience. Its advanced capabilities in managing buyer pre-purchase concerns and providing tailored product recommendations help reduce refunds and increase revenue. With vernacular support and omni-channel availability, Ulai offers 24/7 human-like customer service, thus boosting customer satisfaction and loyalty. Additionally, Ulai enhances Average Order Value (AOV) and minimizes support tickets, making it a valuable asset for scaling support efficiently. The platform also includes features like personalized WhatsApp broadcasts and effective reduction of non-delivery reports (NDRs) and frauds, further optimizing the sales process. With Ulai, businesses can anticipate improved engagement, secure transactions, and a seamless end-to-end shopping experience.

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Product recommendations

Aov enhancement

Revenue increase

Product discovery

Personalized interactions

Omni-channel support

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ConvoPilot ‑ Live AI ChatBot

$9-$69 / Month

1 Reviews

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"AI Chatbot for E-commerce: 24/7 Support, Personalized Search, Boost Sales." Show more

ConvoPilot ‑ AI Ecommerce Bot is a revolutionary AI-powered chatbot designed specifically for e-commerce stores. It offers round-the-clock customer support, ensuring that customer inquiries are addressed promptly at any time of day. By providing personalized product search and smart recommendations, ConvoPilot enhances the shopping experience and increases the likelihood of sales. The bot also provides instant answers to frequently asked questions, streamlining the customer service process. With integrated live chat features, store owners can easily take over conversations for a more personal touch when needed. This app not only boosts customer satisfaction but also optimizes store operations by automating repetitive support tasks. Fully compatible with Shopify, ConvoPilot empowers online stores to engage with customers effortlessly and efficiently.

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Shopify integration

Product recommendations

Live chat integration

Instant faq answers

24/7 customer support

Personalized search

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Jyotisham Astro Builder

$49-$299 / Month

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Online Astrology Consultation & Services, Talk to Astrologer Show more

Jyotisham Astro Builder is an app designed to guide you through a fascinating celestial journey where the alignment of stars and planets helps unravel the mysteries of your destiny. Utilizing the profound wisdom of Vedic astrology, it offers personalized insights and guidance tailored to your unique circumstances. The app is rich with features, allowing you to personalize email and SMS templates, and access detailed reports on your financial activities like refunds and income. Users can keep track of wallet balances and recharge history with ease. It also features pages for displaying astrologer's profiles, daily Panchang, and Kundali matching services. For those seeking real-time consultation, the app facilitates direct connections with astrologers through video calls, live chat, and more. Whether you're a believer in astrology or just curious, Jyotisham Astro Builder offers a comprehensive platform to explore the universe's influences on your life.

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Live chat

Personalized insights

Horoscope access

Astrologer profiles

Panchang access

Email templates

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neetoChat

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Support your customers in real-time through live chat Show more

neetoChat is designed to enhance your customers' shopping experience by providing seamless support, ensuring they stay focused on their shopping journey. Often customers face roadblocks that require quick assistance, and neetoChat offers the ideal solution to help them get back on track effortlessly. The application boasts an intuitive and straightforward installation process, with no need for complex configurations, making it easy to set up in just a minute. Its user-friendly interface is supported by a simple Knowledge Base, ensuring that navigating through features is hassle-free for both you and your customers. With neetoChat, you can efficiently manage and view all orders directly from the chat support screen. It allows you to process refunds, modify shipping addresses, and handle order cancellations, restockings, and refunds with ease, all within the app's environment. This ensures a smooth operational workflow, ultimately enhancing customer satisfaction and boosting sales.

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Simple setup

Change shipping address

Order management

Real-time support

Manage cancellations

Hassle-free refunds

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Desk360

$24 / Month

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Omnichannel customer service and real-time chat support Show more

Desk360 is a comprehensive customer support platform designed to enhance real-time communication between Shopify store owners and their customers. It features a personalized live chat widget that integrates seamlessly into Shopify, allowing store owners to effortlessly manage customer interactions from a single interface. This powerful tool not only consolidates all customer messages in one place but also helps boost customer satisfaction and sales. With Desk360, store owners can provide immediate assistance, resolve queries quickly, and create a more engaging shopping experience. Integration is quick and simple, taking only seconds to set up, making it an ideal solution for those looking to enhance their customer support capabilities. Whether dealing with inquiries, feedback, or support requests, Desk360 streamlines communication and ensures a more efficient and responsive customer support process.

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Real-time chat

Omnichannel support

Single-page messages

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ChatHalla: Sell Everywhere

$9.99-$19.99 / Month

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Live chat for sales Show more

ChatHalla is a comprehensive platform designed to unify and optimize your business's communication across major social media channels like Facebook, Instagram, and WhatsApp. By integrating advanced AI technologies from Meta and Shopify, ChatHalla empowers you to train intelligent chatbots that enhance customer interactions. With features that allow you to track customer browsing behavior and preferences, you can engage more effectively before initiating conversations. The platform also offers user-friendly management tools, enabling you to configure FAQs, set business hours, and customize widget colors effortlessly. ChatHalla not only facilitates live chat for real-time customer interaction but also provides insightful visualizations of marketing signals to trace the customer's journey within your store. This integration ensures that all interactions and marketing efforts are streamlined across multiple platforms, making customer engagement more efficient and personalized.

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Customizable widgets

Unified sales channels

Ai chatbot training

Customer browsing tracking

Faqs management

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Chatra — Live Chat & Chatbot

$31-$41 / Month

9.1

302 Reviews

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Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.

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Social media integration

Live chat

Chatbot automation

Real-time visitor tracking

Cross-device support

Shared inbox

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Web2Chat

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Real-time chat and order updates to enhance customer support Show more

Web2Chat is an innovative app designed to streamline customer support by enabling users to check their order status directly within your store. By entering their email or order number, customers can self-serve and obtain real-time updates, significantly reducing the volume of support inquiries. This functionality not only enhances customer satisfaction but also liberates your support team to focus on more complex queries. During live chat interactions, support staff have seamless access to order details, facilitating quicker and more informed responses to customer inquiries. Web2Chat is an ideal solution for merchants seeking to improve communication channels and optimizing support efficiency with minimal effort. It is a perfect tool to elevate your store's service quality while maintaining smooth and hassle-free operations.

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Customer engagement

Streamlined communication

Real-time chat

Order updates

Efficient responses

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Skyla ChatGPT Customer Service

$49-$89 / Month

8.2

5 Reviews

Great customer service with ChatGPT. Install in one click. Show more

Meet Skyla, the 24/7 customer service chatbot powered by ChatGPT, designed specifically for Shopify stores. Skyla delivers accurate responses to customer inquiries by continuously learning and adapting to your shop's data, ensuring a seamless user experience. The app boasts simplicity and efficiency, offering features like easy customization, email and notification integration, analytics, and topic classification, all within an all-in-one powerhouse solution. With a single-click installation process, incorporating Skyla into your e-commerce platform is as easy as it gets. Powered by OpenAI's robust API, Skyla ensures reliable and efficient service. Customize Skyla to align with your brand's style, maintaining a consistent and engaging customer interface. Experience a professional-grade customer service solution with effortless setup, enhancing your Shopify store's efficiency and customer satisfaction.

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Easy customization

Email notifications

Customer analytics

Instant setup

24/7 service

Ai-powered answers

Order Tracking & Chatbot

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Chatbot with real-time order tracking and notifications Show more

Order Tracking & Chatbot is a revolutionary app designed specifically to enhance customer service for eCommerce businesses, powered by ShippingChimp. Integrating seamlessly with Shopify, this app provides an intuitive chat widget that sits conveniently at the bottom of your website, enabling customers to easily inquire about their order status. The chatbot is available 24/7, offering instant information on order-delivery details without any manual intervention from your team. Beyond just order tracking, the chatbot also streamlines processing return requests and handling disputes related to lost or damaged items, ensuring a hassle-free experience for both merchants and customers. By automating these interactions, the app allows businesses to deliver excellent customer service with minimal effort, increasing customer satisfaction and fostering loyalty. This tool is indispensable for any online store looking to refine their post-purchase support and improve operational efficiency.

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Real-time order tracking

Chat widget integration

Return requests handling

Dispute management

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ShopCierge — AI Sales Chatbot

$99 / Month

8.2

3 Reviews

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Drive sales & automate support with your ChatGPT-4 AI Chatbot Show more

ShopCierge GPT-4 Sales Chatbot is an innovative AI-powered assistant designed to enhance the online shopping experience for both customers and businesses. Utilizing the advanced capabilities of the GPT-4 language model, this app provides real-time, interactive communication to help customers find the products they're looking for quickly and efficiently. It not only answers queries about product specifics but also offers personalized recommendations based on user preferences and purchase history. Seamlessly integrating with e-commerce platforms, ShopCierge automates routine inquiries and streamlines customer support, allowing sales teams to focus on more complex issues. Its intuitive interface and natural language processing ensure a conversational experience that feels human-like, ensuring that customers feel valued and understood. Additionally, businesses benefit from detailed analytic insights provided by the app, helping them tailor their marketing strategies and improve customer satisfaction.

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Multi-language support

Customer engagement

Product recommendations

Sales automation

Order processing

Live chat

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Endear AI‑Powered Clienteling

$300 / Month

7.7

16 Reviews

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Drive sales and retention with a CRM and clienteling app. Show more

Endear CRM and Clienteling is a comprehensive retail platform designed to enhance sales and foster stronger customer relationships. This powerful tool allows businesses to seamlessly organize customer data and craft personalized email and SMS campaigns, maximizing engagement. With its innovative Endear Stories feature, retailers can curate and share customized product collections to drive both clicks and conversions. Built-in live chat functionality enables real-time interaction with online shoppers, encouraging loyalty and boosting cart size. The platform offers detailed insights and reporting to track outreach effectiveness and optimize store and team performance. Users can also benefit from Endear's onboarding and dedicated support team, ensuring a smooth and effective integration into their workflow. Additionally, the ability to create automated campaigns using pre-built templates simplifies marketing efforts, making it an indispensable asset for retail businesses.

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Personalized campaigns

Live chat integration

Performance analysis

Customer data organization

Curate products

Lookbook sales

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Garam: Sales ChatBot&LiveChat

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Live Chat, AI Copilot for customer support Show more

Garam ‑ LiveChat & AI ChatBot is an intuitive customer support tool designed specifically for Shopify users, offering a robust set of features to improve customer service standards. The app provides a seamless live chat function that enables real-time engagement with customer inquiries, ensuring instant support and communication. Coupled with an AI-driven chatbot, Garam efficiently manages common questions, allowing you to focus on more complex issues. This dual approach enhances customer satisfaction, streamlining operations and potentially boosting sales. Users can train and refine the AI for better alignment with their brand's voice, resulting in more personalized interactions. Additionally, Garam's open and close inbox system helps to organize and manage conversations effortlessly, ensuring no customer query goes unanswered. Overall, Garam empowers businesses to deliver timely and effective support, elevating the customer experience on Shopify.

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Live chat

Ai chatbot

Inbox management

Ai training

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Fokkio - Genius Assistante

$19.99-$49.99 / Month

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AI chat bot Show more

Fokkio - Genius Assistant is a cutting-edge app designed to enhance the online business experience for e-commerce merchants by leveraging the power of ChatGPT. This AI-driven chatbot offers around-the-clock, human-like customer support that significantly improves customer engagement and boosts sales conversions. By seamlessly integrating into your existing platform, Fokkio helps you combat abandoned carts and reduce support tickets, leading to a more efficient and customer-friendly e-commerce environment. The chatbot is capable of learning your product catalogue thoroughly, ensuring it provides the most accurate and helpful responses to customer inquiries. With Fokkio, you can elevate your e-commerce game, offering seamless 24/7 support to keep your business running smoothly. Embrace the future of customer service with this AI-powered tool and watch as it enhances your sales performance and average order value (AOV).

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Real-time engagement

Boost conversions

24/7 support

Product catalog integration

Reduce support tickets

Human-like responses

Install App

Desku: Leading AI Chatbot

$49-$69 / Month

8

5 Reviews

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Market, Sell & Support with the All In One Messaging Platform Show more

Desku − AI Chatbot + ChatGPT is a powerful customer experience platform tailored for online stores aiming to enhance their customer service and drive sales. This versatile application provides ready-to-use sales and support chatbots that effectively increase revenue by swiftly answering common queries from customers. By consolidating all customer interactions, Desku ensures seamless communication across various channels, such as email, chat, Instagram, and Facebook, through a unified inbox. It streamlines operations with features like order management, allowing users to edit, refund, duplicate, and cancel orders directly within the platform. Desku also enhances efficiency through AI-powered ticket management, enabling quick responses to customer inquiries. Its AI CoPilot feature equips support teams with instant access to comprehensive customer details, further elevating service quality. Additionally, Desku offers 24/7 AI support to tackle FAQs via a Help Center and chat functionalities, ensuring consistent and reliable customer assistance.

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Order management

Quick responses

24/7 ai support

Omnichannel inbox

Ai copilot

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NestDesk Live Chat & Helpdesk

$5.99-$34.99 / Month

7.9

31 Reviews

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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.

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Product recommendations

Mobile app support

Order tracking

Chatbot automation

Real-time visitor tracking

Customer behavior tracking

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Charla Live Chat

$9 / Month

8.2

4 Reviews

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Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.

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Mobile app

Knowledge base

Customer feedback

Canned responses

Instant connection

Agents dashboard

Install App

Shopify Live chat apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 97 Apps

Nod Chat: Personalized AI Bot

AskDolphin: Live Chat & AI

EmbedAI Live Chat & AI Chatbot

Ulai AI Chat, Carts & Campaign

ConvoPilot ‑ Live AI ChatBot

Jyotisham Astro Builder

neetoChat

Desk360

ChatHalla: Sell Everywhere

Chatra — Live Chat & Chatbot

Web2Chat

Skyla ChatGPT Customer Service

Order Tracking & Chatbot

ShopCierge — AI Sales Chatbot

Endear AI‑Powered Clienteling

Garam: Sales ChatBot&LiveChat

Fokkio - Genius Assistante

Desku: Leading AI Chatbot

NestDesk Live Chat & Helpdesk

Charla Live Chat