Shopify Live chat apps 2025

KamiChat：ChatGPT Chat

$9 / Month

7.4

8 Reviews

Efficient chat system that integrates AI ChatGPT WhatsApp Show more

KamiChat is an innovative live chat tool crafted specifically for Shopify store owners, enhancing the efficiency of order transactions. It enables seamless communication between store owners and customers, facilitating real-time support by utilizing the advanced capabilities of the ChatGPT model. Store owners can configure their customer service teams and tailor the ChatGPT prompts for more precise and relevant interactions. With features like statistical data analysis and monitoring historical chat records, KamiChat offers valuable insights into customer service performance and service quality. The app supports multiple team member management and the installation of chat portals on all store pages, ensuring consistent and proactive customer engagement. Additionally, users can enjoy a swift activation experience with quick login via Shopify and provide customers the convenience of direct communication through WhatsApp. This tool is essential for Shopify entrepreneurs seeking to elevate their customer service operations.

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Whatsapp integration

Team management

Efficient communication

Custom prompt words

Historical chat analysis

Contact Button ‑ Widget Apps

$7.5-$15 / Month

8.2

4 Reviews

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Capture more leads and sales with an all-in-one Contact Button Show more

Contact Button ‑ Widget Apps is designed to boost your website's lead generation by offering seamless access to 15 highly-customizable widget apps. These widgets are conveniently accessible via a small button located in the corner of your site, allowing visitors to easily find information or connect with you through multiple channels. Among its popular widgets are Contact Forms, Click-to-Call, WhatsApp Chat, Business Hours, and Chat Widgets, each crafted to enhance user interaction and communication. The app also allows embedding custom contact forms within your button's menu and provides tools for capturing email subscriptions, facilitating online reservations, and displaying essential business information. By integrating messaging apps like WhatsApp, Messenger, and SMS, Contact Button ensures a smooth experience for visitors wishing to connect. It serves as a comprehensive tool for businesses aiming to improve user engagement and maximize conversion opportunities.

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Custom contact forms

Whatsapp chat

One-click access

Chat widgets

Business hours

Email subscriptions

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Charla Live Chat

$6 / Month

9.1

11 Reviews

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Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.

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Mobile app

Knowledge base

Customer feedback

Canned responses

Instant connection

Agents dashboard

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Popseekl

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Reach new customers via creators recommendations Show more

Popseekl is an innovative mobile platform connecting fashion enthusiasts with emerging brands and designers through creator recommendations. It enhances the shopping experience by integrating gamified interactions, shoppable videos, curated collections, and live chats, creating an engaging and interactive environment for users. The app supports brands and retailers by allowing seamless integration with Shopify, enabling them to sync their store effortlessly and present their products to a targeted audience. By utilizing Popseekl, brands can position their storefront in front of a vibrant community, boosting exposure and sales. The platform is designed to capture the essence of contemporary style and trends, making it a go-to destination for fashion-forward individuals. It aims to foster a dynamic ecosystem where fashion discovery and purchasing are merged into an interactive experience.

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Shoppable videos

Shopify sync

Gamified interactions

Curated selection

Creators recommendations

Live chats

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Massively Live Chat & Chatbots

$39-$69 / Month

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Omnichannel Live Chat & AI-Powered Chatbots by Massively Show more

Massively Live Chat & Chatbots is a versatile app designed to enhance business-customer interactions by leveraging the power of Generative AI. It enables businesses to automate customer inquiries and engage with their audience through preferred channels like websites, Instagram, Facebook Messenger, SMS, and Google. By providing 24/7 customer service, it ensures no lead or sale is missed, offering a seamless experience across multiple social and messaging platforms. The app's Generative AI-powered smart answers can handle frequent queries, freeing up human agents to focus on complex issues. With features like automated order status lookup and a customizable Flow Builder, businesses can tailor chatbots to meet their specific needs. This innovative solution not only improves customer service efficiency but also empowers businesses to build deeper connections with their clients.

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Ai-powered chatbots

Live chat support

24/7 service

Omnichannel engagement

Order status automation

Custom bot building

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ProProfs ‑ Live Chat & Chatbot

$29.99 / Month

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Bring together human support & automation experience Show more

ProProfs ‑ Live Chat & Chatbot is a powerful tool designed to enhance customer support and drive business growth. This app enables businesses to provide 24/7 assistance through intelligent chatbots, ensuring that customer queries are addressed promptly and efficiently. By engaging website visitors in real-time, ProProfs Chat increases interaction and keeps potential customers engaged longer, improving the likelihood of conversion. The app is also adept at generating qualified leads by interacting with prospects and gathering vital information that can be used for targeted marketing efforts. Businesses can identify upsell opportunities and close sales faster by understanding customer needs and preferences through the chat platform. Ultimately, ProProfs helps businesses delight their visitors with instant support, paving the way for increased customer satisfaction and boosted sales.

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Generate leads

Increase engagement

24x7 support

Identify upsell

Grow sales

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SB: Help Center, FAQ Page Tabs

$5.99-$49.99 / Month

7.3

1,337 Reviews

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Quickly build a help center & product FAQs w/ ChatGPT FAQs app Show more

Helpcenter: AI FAQ Page is an intuitive customer service app designed specifically for e-commerce businesses. It simplifies the creation of comprehensive FAQ pages with its easy-to-use FAQ builder, allowing businesses to save valuable customer support resources. By integrating ChatGPT, the app automatically generates FAQs, streamlining support processes even further. Enhance customer interactions with built-in live chat and a robust support ticketing system to manage inquiries from various channels efficiently. Display product-specific FAQs directly on product pages to boost sales and conversion rates. Leverage AI-powered FAQ translations to reach a global audience effortlessly. With 24/7 live chat support, Helpcenter ensures that users receive assistance whenever they need it.

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Chatgpt integration

Live chat support

Ai faq builder

Product page faqs

Support ticketing system

Multilingual faqs

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Cheerlink AI Chatbot and Email

$26-$132 / Month

7.2

9 Reviews

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All-in-one widget with chat, sales pop, bot, video, and more Show more

Cheerlink AI Chatbot and Email is a dynamic marketing and customer service platform designed to boost merchant revenues by enhancing customer interactions. With an intuitive AI chatbot, businesses can provide automated support, ensuring a seamless, satisfactory live chat experience that increases the likelihood of purchases. The platform also empowers merchants to craft visually appealing marketing emails, enhancing communication with customers. Cheerlink’s features include omnichannel marketing campaigns and the ability to send product recommendations, orders, and coupons directly within chat. The AI chat copilot, sales pop, and order lookup tools work together to optimize sales opportunities. Additionally, Cheerlink offers a customizable widget that is built for speed and high performance, making it a comprehensive solution for engaging and converting customers efficiently.

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Product recommendations

Email marketing

Customizable widget

Order lookup

Ai chatbot

Omnichannel campaigns

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Oct8ne ‑ Live chat & Chatbot

$69-$225 / Month

8.2

3 Reviews

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Show product and interact in real time Show more

Oct8ne - Live chat & Chatbot is an innovative app designed to revolutionize customer interactions by providing a robust visual support system integrated with a product catalog. With Oct8ne, businesses can seamlessly present products through live human agents or automated chatbots, utilizing popular messaging platforms like WhatsApp Business API, Facebook Messenger, and Instagram. This versatile app is engineered to deliver significant benefits, such as enhancing conversion rates by up to 30%, reducing cart abandonment by 33%, and boosting the average purchase value by 60%. Oct8ne's 24/7 chatbot support ensures efficient use of time and resources while delivering consistent, personalized customer service. The unique visual support feature allows easy sharing of images and videos, offering a richer, more engaging customer experience. Additionally, it includes an intuitive, no-code visual chatbot that can be configured using drag-and-drop modules, making it accessible and easy to use for businesses of all sizes.

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Drag & drop

Real-time interaction

Chatbot support

Visual support

Integrated catalog

Human agents

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tawk.to Live Chat

(3.8/5)

239 Reviews

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Monitor and chat with site visitors in real time. Show more

The tawk.to Live Chat app is a powerful tool designed for Shopify users to enhance customer interaction and support. It enables seamless communication with visitors through unlimited messaging, ticketing, and agent seats, ensuring you never miss a sales opportunity. Compatible with iOS, Android, Windows, and Mac OSX, this app allows you to stay connected with customers no matter where you are. The integration of CRM, a knowledge base, and a ticketing system ensures real-time support for visitors at critical decision points. You can view and manage Shopify orders directly within chats and tickets, personalize greetings based on visitor behavior, and utilize shortcut message templates for quick responses. The app's CRM also allows managing unlimited customers and organizations efficiently. For any assistance, the 24/7 support team is just a chat away, ready to support you round the clock.

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Crm integration

Order management

Ticketing system

Real-time chat

Knowledge base

Canned responses

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Destinova Live & AI Chatbots

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AI-driven 24/7 customer support and sales solution for online stores. Show more

Destinova Live & AI Chatbots is designed to transform customer support and sales for online stores using cutting-edge AI technology. Leveraging GPT-powered AI, this app provides continuous, 24/7 assistance, offering personalized product recommendations and seamless order tracking. Destinova ensures an enhanced customer experience, improved conversion rates, and streamlined operations through its intuitive chatbot and live chat interface. Key features include self-learning chatbots that adapt to store needs, AI-driven product suggestions to engage customers, and unified message management for efficient communication. Additionally, the app offers customizable widgets to align perfectly with any brand aesthetic, as well as pre-designed chatbot strategies to boost sales. Destinova also includes satisfaction surveys, status pages, and push notifications to maintain customer engagement, supported by advanced AI live chat and GPT chat functionalities for superior customer service.

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Push notifications

Customizable widgets

Order tracking

Smart recommendations

24/7 assistance

Ai-powered chat

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Chatbot & Live Chat | Algomo

$9-$499 / Month

7.2

19 Reviews

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Chatbots are old stuff, welcome to the new era of AI Agents Show more

Chatbot & Live Chat | Algomo offers an innovative solution for merchants looking to enhance their customer service experience. Utilizing advanced ChatGPT technology, Algomo effectively handles repetitive customer queries, allowing businesses to focus on converting visitors into buyers through a live chat feature. Its AI agents autonomously make decisions, recommend products, and update customers on their order status, streamlining operations. With multilingual capabilities and automatic translation, Algomo enables businesses to scale globally without language barriers. The app allows customization by letting users upload support documents or specify FAQs to make the chatbot smarter. Urgent queries are auto-detected and seamlessly handed over to live chat, ensuring no customer concern goes unattended. Easily integrate Algomo into your Shopify store in under a minute, with features like instant product search and order tracking, enriching the overall shopping experience.

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Product recommendations

Order tracking

Order status updates

Easy shopify integration

Automatic translation

Multilingual capabilities

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Chative ‑ Live chat & Chatbot

$10-$25 / Month

7.7

6 Reviews

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Build premium live chat experience for your leads Show more

Chative - Live Chat & Chatbot is a comprehensive customer service application designed to enhance business communication effortlessly. It provides unlimited channels and messages, ensuring seamless engagement across platforms. Available on both iOS and Android, the app supports a mobile-friendly interface for on-the-go accessibility. With round-the-clock in-app support, users can resolve issues anytime, ensuring smooth operation. Chative's AI-driven solution tailors itself to suit any business model, streamlining customer interactions with just a few clicks. It unifies all conversations, customer data, orders, and product catalogs, allowing businesses to access detailed customer contexts and perform direct sales through messaging apps. By facilitating timely and personalized customer service, Chative boosts productivity and transforms visitors into leads efficiently.

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Mobile app

Ai customer service

Unlimited channels

24/7 in-app support

Conversation unification

Customer context access

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Jyotisham Astro Builder

$49-$299 / Month

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Online Astrology Consultation & Services, Talk to Astrologer Show more

Jyotisham Astro Builder is an app designed to guide you through a fascinating celestial journey where the alignment of stars and planets helps unravel the mysteries of your destiny. Utilizing the profound wisdom of Vedic astrology, it offers personalized insights and guidance tailored to your unique circumstances. The app is rich with features, allowing you to personalize email and SMS templates, and access detailed reports on your financial activities like refunds and income. Users can keep track of wallet balances and recharge history with ease. It also features pages for displaying astrologer's profiles, daily Panchang, and Kundali matching services. For those seeking real-time consultation, the app facilitates direct connections with astrologers through video calls, live chat, and more. Whether you're a believer in astrology or just curious, Jyotisham Astro Builder offers a comprehensive platform to explore the universe's influences on your life.

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Live chat

Personalized insights

Horoscope access

Astrologer profiles

Panchang access

Email templates

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NS AI Chatbot, Helpdesk & FAQs

$5.99-$34.99 / Month

8

96 Reviews

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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.

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Product recommendations

Mobile app support

Order tracking

Chatbot automation

Real-time visitor tracking

Customer behavior tracking

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QChat: WhatsApp & Chat Buttons

$5 / Month

8.2

2 Reviews

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Add Chat Buttons like WhatsApp, Messenger, Viber & many more Show more

QChat: WhatsApp & Chat Buttons is a versatile app designed to streamline customer communication by integrating multiple live chat channels. It allows businesses to offer their customers the convenience of contacting them via their preferred messaging platforms, including WhatsApp, Facebook Messenger, Viber, WeChat, Telegram, Instagram, SMS, Twitter, Skype, and Line, among others. The app provides customizable Social Chat Buttons that can be shown or hidden on desktop, mobile, or both, tailoring the experience to different devices. QChat ensures that businesses stay accessible and responsive by centralizing various communication channels, enhancing customer interaction. This functionality not only improves customer satisfaction but also fosters stronger customer relationships. With QChat, businesses can effortlessly manage and coordinate their customer service efforts across a wide range of chat platforms.

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Add chat buttons

Multiple chat apps

Device specific display

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Facebook Chat Box - Chatbot

7.2

505 Reviews

Live chat with customers through Facebook Messenger. Show more

Facebook Chat Box ‑ Chatbot is a dynamic app designed to enhance communication between store owners and their customers through the Facebook Messenger platform. By facilitating uninterrupted dialogue, both parties enjoy a seamless exchange, enhancing customer satisfaction and engagement. The app also offers valuable marketing tools, including the ability to store conversations for future marketing campaigns and build automated marketing strategies. Key features include live chat, allowing real-time interaction with customers, and a subscription popup that encourages sign-ups with enticing discount codes. Additionally, it boosts sales efficiency by sending abandoned cart reminders, prompting customers to complete their purchases. Order confirmation messages ensure customers are informed at every step, providing detailed notifications about their order status.

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Live chat

Order confirmation

Abandoned cart messages

Subscribe popup

Marketing campaign

Avada WhatsApp Chat, FAQ Page

8.2

1,354 Reviews

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Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot Show more

Avada WhatsApp Chat, FAQ Page is a dynamic application designed to seamlessly integrate WhatsApp into your customer support and FAQ framework. It features a smart FAQ popup that provides round-the-clock automation and support, fundamentally enhancing user experience. By using personalized "Contact Us" options through WhatsApp, the app fosters trust and significantly reduces support response time. This integration facilitates instant order tracking and swift resolution of queries, ensuring personalized assistance for urgent issues, which boosts customer satisfaction and sales. The app also offers stunning themes for the FAQ popup and Help Center, allowing for a customized and appealing interface. Additionally, it supports Shopify stores in managing FAQs efficiently, enabling the creation of extensive queries and categories. Furthermore, Avada provides 24/7 LiveChat support through various methods, ensuring comprehensive customer care and engagement.

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Whatsapp integration

24/7 automation

Instant order tracking

Faq management

Live chat support

Personalized contact

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Helpdesk + Live chat DeskXpand

$19-$99 / Month

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Helpdesk, Live Chat & WhatsApp: All-in-one support. Show more

DeskXpand is a comprehensive helpdesk and live chat solution that centralizes customer support across diverse channels, including email, chat, forms, Facebook, WhatsApp, and Instagram. Designed to enhance your support team's efficiency, it provides seamless access to order details, FAQs, and canned responses with just a click. By automating tasks such as ticket creation, DeskXpand significantly boosts agent productivity, ensuring a more streamlined customer service experience. It empowers businesses by turning satisfied customers into repeat patrons through its robust Shopify helpdesk integration. Furthermore, the app offers a shared inbox to consolidate inquiries and automate query routing to specialized teams, fostering quicker resolution. With customizable reply templates, DeskXpand optimizes communication to maintain consistent and high-quality customer interactions. Easily embed live chat into your Shopify store and experience enhanced support capabilities in seconds.

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Customizable templates

Multi-channel support

Automation features

Shared inbox

Order details access

Canned responses

Install App

Rocket Page Speed Optimizer

$9 / Month

(4.2/5)

96 Reviews

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Improve Google Pagespeed Score, and Fix Search Console Errors Show more

Rocket Page Speed Optimizer is a powerful app designed to enhance your store's page speed seamlessly on both desktop and mobile devices without requiring any coding skills. By focusing on optimizing critical elements like Facebook Pixel, Klaviyo, Google Analytics, and Tag Manager, the app ensures significant improvements in your store’s performance metrics. It aligns with Google's core web vitals requirements by employing lazy-loading techniques for commonly used apps and analytics. The app’s single-click optimization feature makes it easy to improve page speed and includes live chat optimization for enhanced customer interactions. With 24x7 customer assistance, users can trust in constant support and troubleshooting. Additionally, the app offers an uncomplicated uninstall option, allowing for easy removal of app code from your theme whenever necessary.

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No coding required

One-click optimization

Automatic page optimization

Google core vitals

Lazy-loading apps

Desktop & mobile

Install App

Shopify Live chat apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 90 Apps

KamiChat：ChatGPT Chat

Contact Button ‑ Widget Apps

Charla Live Chat

Popseekl

Massively Live Chat & Chatbots

ProProfs ‑ Live Chat & Chatbot

SB: Help Center, FAQ Page Tabs

Cheerlink AI Chatbot and Email

Oct8ne ‑ Live chat & Chatbot

tawk.to Live Chat

Destinova Live & AI Chatbots

Chatbot & Live Chat | Algomo

Chative ‑ Live chat & Chatbot

Jyotisham Astro Builder

NS AI Chatbot, Helpdesk & FAQs

QChat: WhatsApp & Chat Buttons

Facebook Chat Box - Chatbot

Avada WhatsApp Chat, FAQ Page

Helpdesk + Live chat DeskXpand

Rocket Page Speed Optimizer