Shopify Live chat apps 2026

Jotform AI Chatbot & Live Chat

$39-$129 / Month

(4.5/5)

25 Reviews

"Instant support with AI: Boost efficiency and customer satisfaction effortlessly." Show more

Jotform AI Chatbot & Live Chat is an innovative application designed to provide 24/7 customer support through AI-powered chatbots, enhancing both efficiency and customer satisfaction. The app automates customer inquiries, delivering instant and precise responses regarding orders, shipping, product details, and FAQs, all tailored automatically to your store's data. This ensures that the chatbot continuously improves its responses based on actual customer interactions. Before going live, you can test and fine-tune your chatbot to ensure optimal performance. Integrating seamlessly with platforms like Shopify, the app keeps all product and order details up to date without requiring any coding skills. Additionally, smart automation manages inquiries and guides purchases while providing personalized product recommendations. The app also supports omnichannel communication, handling chat, web, and phone interactions with human-like AI responses, and integrates custom workflows with tools such as Google Calendar and Slack to enhance operational efficiency.

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Shopify integration

Personalized assistance

Ai-powered chatbots

Custom workflows

Omnichannel support

Instant responses

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Chatra — Live Chat & Chatbot

$31-$41 / Month

7.3

300 Reviews

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Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.

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Social media integration

Live chat

Chatbot automation

Real-time visitor tracking

Cross-device support

Shared inbox

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Smartsupp Live Chat & Chatbots

$20-$30 / Month

(3/5)

4 Reviews

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Smartsupp – drive your sales online through conversations! Show more

Smartsupp Live Chat & Chatbots is a dynamic app designed to enhance your business growth through innovative customer interaction solutions. It features the Mira AI Shopping Assistant, which offers personalized product recommendations to boost sales and elevate the shopping experience. With responsive live chat functionality, businesses can deliver real-time support, ensuring customer queries are addressed promptly, maintaining engagement and satisfaction. Efficient chatbots automate responses, providing consistent and quick customer care, freeing up your team to focus on more complex tasks. Smartsupp is a trusted choice globally for e-commerce businesses, offering accessible AI-driven features that streamline sales processes and enrich customer interactions. It also includes lead generation tools that capture valuable customer insights, enabling expansion of your customer base. Overall, Smartsupp combines automation and personalization to create a seamless customer service experience.

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Ai enhancements

Product suggestions

Instant responses

Lead collection

Real-time interactions

Customer service

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Provide Support Live Chat

$24-$108 / Month

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Offer instant support to your clietns & monitor store visitors Show more

Provide Support Live Chat is a dynamic application designed to enhance customer interaction and satisfaction in online stores. By integrating a live chat widget, businesses can immediately respond to customer inquiries and offer real-time assistance, boosting both customer trust and sales. The app allows for the customization of the chat widget to align with the store's aesthetic, incorporating corporate logos, colors, and text for a seamless fit. Users can handle requests across various platforms, whether on desktop or mobile, ensuring constant connectivity and support. Additionally, the ability to monitor customer navigation enables businesses to engage proactively, guiding customers throughout their shopping experience. File sharing, link exchanges, and page pushing are also supported, enhancing communication capabilities. Moreover, the app allows connection to multiple stores from a single chat window, offering a versatile solution for businesses with a widespread online presence.

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File sharing

Customizable widget

Real-time monitoring

Instant response

Multi-store connection

Proactive assistance

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QChat: WhatsApp & Chat Buttons

$5 / Month

8.2

2 Reviews

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Add Chat Buttons like WhatsApp, Messenger, Viber & many more Show more

QChat: WhatsApp & Chat Buttons is a versatile app designed to streamline customer communication by integrating multiple live chat channels. It allows businesses to offer their customers the convenience of contacting them via their preferred messaging platforms, including WhatsApp, Facebook Messenger, Viber, WeChat, Telegram, Instagram, SMS, Twitter, Skype, and Line, among others. The app provides customizable Social Chat Buttons that can be shown or hidden on desktop, mobile, or both, tailoring the experience to different devices. QChat ensures that businesses stay accessible and responsive by centralizing various communication channels, enhancing customer interaction. This functionality not only improves customer satisfaction but also fosters stronger customer relationships. With QChat, businesses can effortlessly manage and coordinate their customer service efforts across a wide range of chat platforms.

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Add chat buttons

Multiple chat apps

Device specific display

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Skyla ChatGPT Customer Service

$49-$89 / Month

8.2

5 Reviews

Great customer service with ChatGPT. Install in one click. Show more

Meet Skyla, the 24/7 customer service chatbot powered by ChatGPT, designed specifically for Shopify stores. Skyla delivers accurate responses to customer inquiries by continuously learning and adapting to your shop's data, ensuring a seamless user experience. The app boasts simplicity and efficiency, offering features like easy customization, email and notification integration, analytics, and topic classification, all within an all-in-one powerhouse solution. With a single-click installation process, incorporating Skyla into your e-commerce platform is as easy as it gets. Powered by OpenAI's robust API, Skyla ensures reliable and efficient service. Customize Skyla to align with your brand's style, maintaining a consistent and engaging customer interface. Experience a professional-grade customer service solution with effortless setup, enhancing your Shopify store's efficiency and customer satisfaction.

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Easy customization

Email notifications

Customer analytics

Instant setup

24/7 service

Ai-powered answers

Cusbo ‑ Helpdesk & Live Chat

$12-$500 / Month

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Manage all communications in one place and drive sales Show more

Cusbo - Helpdesk & Live Chat is a powerful tool designed to enhance business growth through outstanding customer relationships and exceptional support service. By consolidating all communication channels into a single interface, Cusbo allows for seamless interaction with clients via their preferred platforms, ensuring that customer engagement is personalized and effective. The app leverages automation to optimize communication processes, helping businesses work smarter by reducing manual tasks. With features like scheduled messages, businesses can easily send targeted, personalized messages to improve engagement and drive revenue. Cusbo enables proactive problem-solving and sales through live chat, allowing agents to preview carts, check order histories, and recommend products in real-time. Additionally, it integrates chats from various social media platforms, messengers, and live chat into one convenient location, streamlining communication management. Utilizing marketing tools within the app can further boost sales and convert valuable visitors into loyal customers.

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Social media integration

Product recommendations

Live chat

Order history

Boost sales

Cart preview

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neetoChat

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Support your customers in real-time through live chat Show more

neetoChat is designed to enhance your customers' shopping experience by providing seamless support, ensuring they stay focused on their shopping journey. Often customers face roadblocks that require quick assistance, and neetoChat offers the ideal solution to help them get back on track effortlessly. The application boasts an intuitive and straightforward installation process, with no need for complex configurations, making it easy to set up in just a minute. Its user-friendly interface is supported by a simple Knowledge Base, ensuring that navigating through features is hassle-free for both you and your customers. With neetoChat, you can efficiently manage and view all orders directly from the chat support screen. It allows you to process refunds, modify shipping addresses, and handle order cancellations, restockings, and refunds with ease, all within the app's environment. This ensures a smooth operational workflow, ultimately enhancing customer satisfaction and boosting sales.

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Simple setup

Change shipping address

Order management

Real-time support

Manage cancellations

Hassle-free refunds

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SenChat

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"Real-time chat support for Shopify merchants; boost sales and customer satisfaction." Show more

SenChat is a dynamic app designed specifically for Shopify merchants, aimed at enhancing customer support and boosting sales through real-time interactions. By enabling instant query resolution, it helps build trust with customers and ensures a seamless shopping experience. The app's powerful features include chat history and analytics, which allow merchants to optimize their operations based on customer interactions. With support for multiple languages and seamless integration with Shopify, SenChat provides an efficient, personalized service to a diverse customer base. Additional capabilities such as real-time visitor tracking, custom greetings for different business hours, and website integration via a unique ID enhance the app's functionality. Moreover, SenChat supports storage integration with Google Drive and Cloudinary, making it easy to manage chat images. Overall, SenChat empowers merchants to engage effectively with their customers, fostering satisfaction and loyalty.

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Multi-language support

Shopify integration

Website integration

Visitor tracking

Real-time support

Custom greetings

Install App

Easy WhatsApp LiveChat

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Enhance Support With WhatsApp Chat Button & Live Chat! Show more

Easy WhatsApp LiveChat is an intuitive app designed to strengthen customer relationships by providing a seamless communication channel directly through WhatsApp. It features thoughtfully pre-filled messages that streamline interactions, ensuring a user-friendly experience. With this app, businesses can enhance customer satisfaction, strengthen loyalty, and potentially boost sales, thanks to its interactive chat widget that's visible across all devices. Customization is simple, allowing users to tailor the chat button to align with their store's aesthetic without requiring any coding. The app offers easy installation and configuration, making it accessible for businesses of all sizes. Personalization options further enhance customer interactions, allowing businesses to engage more effectively with their audience.

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Simple installation

Customizable button

Pre-filled messages

Seamless widget

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ClickConnector

$99-$499 / Month

(2/5)

2 Reviews

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Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.

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Team collaboration

Omni-channel support

Shopify chat sidebar

Knowledge base integration

Automatic chat triggers

Install App

Relish AI Chatbot + ChatGPT

$9-$99 / Month

8

16 Reviews

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Automate Customer Support, Instant FAQ in Chat, Live Chat Show more

Relish AI Chatbot is a cutting-edge virtual shopping assistant designed to enhance your e-commerce business by providing round-the-clock customer support. This AI-powered solution allows you to automate responses to common queries about products, order statuses, and subscription management, ensuring prompt and accurate information is always at your customers' fingertips. By delivering instant answers and engaging users with conversational FAQs, the chatbot not only keeps your customers satisfied but also helps increase store conversions. If the chatbot encounters questions outside its scope, it seamlessly transitions to a human representative, maintaining a smooth customer experience. Personalized conversational campaigns further tailor interactions based on the type of customer and the page they are viewing, enhancing engagement and satisfaction. With Relish AI Chatbot, streamline your support processes, boost sales, and free up valuable time for other business tasks.

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Subscription management

Virtual shopping assistant

Automated customer support

Instant faq responses

Order status updates

Human hand-off

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Flowio Email Marketing, Pop Up

$9-$39 / Month

8

209 Reviews

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Seamless Email Marketing Automation. Get Emails With Pop-ups Show more

Flowio Email Marketing, Pop Up is a comprehensive platform designed to enhance sales through a seamless omnichannel experience while reducing marketing efforts. It integrates essential tools like Pop-ups, Email, SMS, and Live Chat, which can be automatically coordinated to create a smooth customer journey. High-converting pop-up templates assist in effortlessly capturing emails, while personalized email and SMS campaigns can be sent swiftly using attractive templates. The app also offers robust marketing automation features, enabling automatic sending of communications based on customer interactions. Users can manage and segment their contact lists with ease and have the ability to sync this information with Google Ads. Live Chat options are available to engage and support customers efficiently, whether through desktop or mobile applications. Additionally, the platform supports a wide range of email marketing campaign types, including abandoned cart recovery, cross-sell initiatives, and win-back emails, all of which are equipped with analytics, automation, and segmentation capabilities.

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Marketing automation

Personalized campaigns

Live chat support

High-converting pop-ups

Contact management

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NestDesk Live Chat & Helpdesk

$5.99-$34.99 / Month

7.9

31 Reviews

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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.

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Product recommendations

Mobile app support

Order tracking

Chatbot automation

Real-time visitor tracking

Customer behavior tracking

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POWR: Live Chat

$6.04-$98.99 / Month

6.3

16 Reviews

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Customer support live chat in real-time w/ Facebook Messenger. Show more

POWR Chat for Facebook Messenger offers a seamless integration of real-time customer support within your Shopify store. Effortlessly installed without any coding expertise, this app empowers you to provide instant live chat driven by Facebook Messenger, helping you connect with customers and answer their queries promptly. You can tailor the chat settings, including triggers, delay, bubble icon, and button text, to suit your brand's aesthetic and communication style. The automated chat initiation ensures a personalized touch as soon as a conversation starts, enhancing the customer experience. Receive instant mobile notifications to address customer inquiries anytime and anywhere, making it easier to close sales and improve customer retention. With customizable design features like avatars, colors, shapes, and positions, POWR Chat ensures your brand's uniqueness shines through every interaction. This app helps you stay competitive by providing top-notch customer service, encouraging more sales, and keeping your customers satisfied.

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Customizable design

Automated messages

Instant live chat

Custom chat settings

Mobile notifications

Install App

Channel Sales Chat Bot CRM

$36-$96 / Month

7.9

44 Reviews

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Provide a VIP Concierge service through live chat, CRM, and AI Show more

Channel AI Live Chat Inbox CRM is a comprehensive solution designed to revolutionize customer interaction and enhance brand loyalty. By leveraging advanced AI tools and chatbots, the app efficiently manages and reduces repetitive inquiries, saving valuable time and resources. Its unlimited live chat and team chat features enable businesses to provide swift and cost-effective customer support. Furthermore, the powerful CRM capabilities allow for precise audience segmentation and personalized marketing campaigns. Channel Talk transforms one-time visitors into regular customers by facilitating seamless communication and engagement. With customizable chat widgets tailored to fit any brand's aesthetic, businesses can easily integrate and enhance their customer service experience. Choose Channel AI today to streamline your customer interactions and grow your brand's presence.

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Customizable chat widget

Unlimited live chat

Team chat

Ai agent alf

Customer relationship management

Marketing & chatbots

Install App

AskDolphin: Live Chat & AI

$19-$319 / Month

9.1

1 Reviews

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AI-driven customer service with live chat, multilingual support, and smart tools. Show more

AskDolphin: Live Chat & AI is a comprehensive customer service platform designed to enhance user experience and support efficiency. This app combines the immediacy of live chat with the intelligence of AI-driven support to ensure customers receive prompt assistance, whether you’re online or away. Dolphin AI is adept at handling frequently asked questions, offering seamless multilingual support to cater to a global audience. By syncing product details, businesses can train the AI to deliver precise, automated responses, saving time and resources. Innovative smart QR codes bridge the gap between physical products and digital support, offering 24/7 after-sales service. With team management features, AskDolphin empowers collaboration among customer service teams, making it an adaptable solution for businesses seeking to streamline their support capabilities.

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Multilingual support

Live chat

Product sync

Team management

Qr codes

Ai support

Install App

Intercom: AI Customer Service

$0.99-$139 / Month

7.4

18 Reviews

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Engage customers with friendly live chat and targeted messages Show more

Intercom is a dynamic app designed to streamline customer interactions by enabling self-service order status checks directly within your product. Customers can effortlessly check the status of their orders by entering their email or order number, significantly reducing the influx of inquiries directed at your support team. This feature empowers customers and allows support representatives to focus on more complex issues. During live conversations, support reps can instantly access order details within the Intercom Inbox, enhancing their ability to resolve customer inquiries efficiently. By integrating this app, businesses can offer a more seamless and satisfying customer experience, keeping both customers and support teams informed and engaged. Intercom effectively minimizes repetitive questions, saving valuable time while maintaining high-quality customer service interactions.

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Customer engagement

Live chat

Order status

Self-service

Quick inquiries

Install App

Cheerlink AI Chatbot and Email

$26-$132 / Month

7.1

7 Reviews

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All-in-one widget with chat, sales pop, bot, video, and more Show more

Cheerlink AI Chatbot and Email is a dynamic marketing and customer service platform designed to boost merchant revenues by enhancing customer interactions. With an intuitive AI chatbot, businesses can provide automated support, ensuring a seamless, satisfactory live chat experience that increases the likelihood of purchases. The platform also empowers merchants to craft visually appealing marketing emails, enhancing communication with customers. Cheerlink’s features include omnichannel marketing campaigns and the ability to send product recommendations, orders, and coupons directly within chat. The AI chat copilot, sales pop, and order lookup tools work together to optimize sales opportunities. Additionally, Cheerlink offers a customizable widget that is built for speed and high performance, making it a comprehensive solution for engaging and converting customers efficiently.

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Product recommendations

Email marketing

Customizable widget

Order lookup

Ai chatbot

Omnichannel campaigns

Install App

KamiChat：ChatGPT Chat

$9 / Month

7.4

8 Reviews

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Efficient chat system that integrates AI ChatGPT WhatsApp Show more

KamiChat is an innovative live chat tool crafted specifically for Shopify store owners, enhancing the efficiency of order transactions. It enables seamless communication between store owners and customers, facilitating real-time support by utilizing the advanced capabilities of the ChatGPT model. Store owners can configure their customer service teams and tailor the ChatGPT prompts for more precise and relevant interactions. With features like statistical data analysis and monitoring historical chat records, KamiChat offers valuable insights into customer service performance and service quality. The app supports multiple team member management and the installation of chat portals on all store pages, ensuring consistent and proactive customer engagement. Additionally, users can enjoy a swift activation experience with quick login via Shopify and provide customers the convenience of direct communication through WhatsApp. This tool is essential for Shopify entrepreneurs seeking to elevate their customer service operations.

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Whatsapp integration

Team management

Efficient communication

Custom prompt words

Historical chat analysis

Install App

Shopify Live chat apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 97 Apps

Jotform AI Chatbot & Live Chat

Chatra — Live Chat & Chatbot

Smartsupp Live Chat & Chatbots

Provide Support Live Chat

QChat: WhatsApp & Chat Buttons

Skyla ChatGPT Customer Service

Cusbo ‑ Helpdesk & Live Chat

neetoChat

SenChat

Easy WhatsApp LiveChat

ClickConnector

Relish AI Chatbot + ChatGPT

Flowio Email Marketing, Pop Up

NestDesk Live Chat & Helpdesk

POWR: Live Chat

Channel Sales Chat Bot CRM

AskDolphin: Live Chat & AI

Intercom: AI Customer Service

Cheerlink AI Chatbot and Email

KamiChat：ChatGPT Chat