Shopify Live chat apps 2025

Cusbo ‑ Helpdesk & Live Chat

$12-$500 / Month

Manage all communications in one place and drive sales Show more

Cusbo - Helpdesk & Live Chat is a powerful tool designed to enhance business growth through outstanding customer relationships and exceptional support service. By consolidating all communication channels into a single interface, Cusbo allows for seamless interaction with clients via their preferred platforms, ensuring that customer engagement is personalized and effective. The app leverages automation to optimize communication processes, helping businesses work smarter by reducing manual tasks. With features like scheduled messages, businesses can easily send targeted, personalized messages to improve engagement and drive revenue. Cusbo enables proactive problem-solving and sales through live chat, allowing agents to preview carts, check order histories, and recommend products in real-time. Additionally, it integrates chats from various social media platforms, messengers, and live chat into one convenient location, streamlining communication management. Utilizing marketing tools within the app can further boost sales and convert valuable visitors into loyal customers.

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Social media integration

Product recommendations

Live chat

Order history

Boost sales

Cart preview

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ShopCierge — AI Sales Chatbot

$99 / Month

8.2

4 Reviews

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Drive sales & automate support with your ChatGPT-4 AI Chatbot Show more

ShopCierge GPT-4 Sales Chatbot is an innovative AI-powered assistant designed to enhance the online shopping experience for both customers and businesses. Utilizing the advanced capabilities of the GPT-4 language model, this app provides real-time, interactive communication to help customers find the products they're looking for quickly and efficiently. It not only answers queries about product specifics but also offers personalized recommendations based on user preferences and purchase history. Seamlessly integrating with e-commerce platforms, ShopCierge automates routine inquiries and streamlines customer support, allowing sales teams to focus on more complex issues. Its intuitive interface and natural language processing ensure a conversational experience that feels human-like, ensuring that customers feel valued and understood. Additionally, businesses benefit from detailed analytic insights provided by the app, helping them tailor their marketing strategies and improve customer satisfaction.

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Multi-language support

Customer engagement

Product recommendations

Sales automation

Order processing

Live chat

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NS AI Chatbot, Helpdesk & FAQs

$5.99-$34.99 / Month

7.9

34 Reviews

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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.

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Product recommendations

Mobile app support

Order tracking

Chatbot automation

Real-time visitor tracking

Customer behavior tracking

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ChatHalla: Sell Everywhere

$9.99-$19.99 / Month

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Live chat for sales Show more

ChatHalla is a comprehensive platform designed to unify and optimize your business's communication across major social media channels like Facebook, Instagram, and WhatsApp. By integrating advanced AI technologies from Meta and Shopify, ChatHalla empowers you to train intelligent chatbots that enhance customer interactions. With features that allow you to track customer browsing behavior and preferences, you can engage more effectively before initiating conversations. The platform also offers user-friendly management tools, enabling you to configure FAQs, set business hours, and customize widget colors effortlessly. ChatHalla not only facilitates live chat for real-time customer interaction but also provides insightful visualizations of marketing signals to trace the customer's journey within your store. This integration ensures that all interactions and marketing efforts are streamlined across multiple platforms, making customer engagement more efficient and personalized.

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Customizable widgets

Unified sales channels

Ai chatbot training

Customer browsing tracking

Faqs management

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Help Scout

$50-$75 / Month

7.6

19 Reviews

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A better way to talk with your customers Show more

Help Scout is a comprehensive customer support platform designed for growing companies, offering an intuitive interface that makes mastering its features quick and easy. Within hours, users can navigate the platform effortlessly, transforming into power users capable of delivering fast and personalized service. Help Scout centralizes team efforts by consolidating email, live chat, and social interactions into a single inbox. It features self-service options for frequently asked questions, enabling customers to find answers instantly. The platform uses AI to accelerate response times, enhancing both efficiency and customer satisfaction. Additionally, it integrates customer and order information directly into conversations, simplifying processes like order refunds and cancellations. With its robust capabilities, Help Scout helps businesses delight their customers while streamlining support operations.

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Order management

Unified inbox

Self-service faqs

Ai-assisted responses

Customer info integration

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Avada WhatsApp Chat, FAQ Page

8.2

1,354 Reviews

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot Show more

Avada WhatsApp Chat, FAQ Page is a dynamic application designed to seamlessly integrate WhatsApp into your customer support and FAQ framework. It features a smart FAQ popup that provides round-the-clock automation and support, fundamentally enhancing user experience. By using personalized "Contact Us" options through WhatsApp, the app fosters trust and significantly reduces support response time. This integration facilitates instant order tracking and swift resolution of queries, ensuring personalized assistance for urgent issues, which boosts customer satisfaction and sales. The app also offers stunning themes for the FAQ popup and Help Center, allowing for a customized and appealing interface. Additionally, it supports Shopify stores in managing FAQs efficiently, enabling the creation of extensive queries and categories. Furthermore, Avada provides 24/7 LiveChat support through various methods, ensuring comprehensive customer care and engagement.

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Whatsapp integration

24/7 automation

Instant order tracking

Faq management

Live chat support

Personalized contact

Facebook Chat Box - Chatbot

7.2

505 Reviews

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Live chat with customers through Facebook Messenger. Show more

Facebook Chat Box ‑ Chatbot is a dynamic app designed to enhance communication between store owners and their customers through the Facebook Messenger platform. By facilitating uninterrupted dialogue, both parties enjoy a seamless exchange, enhancing customer satisfaction and engagement. The app also offers valuable marketing tools, including the ability to store conversations for future marketing campaigns and build automated marketing strategies. Key features include live chat, allowing real-time interaction with customers, and a subscription popup that encourages sign-ups with enticing discount codes. Additionally, it boosts sales efficiency by sending abandoned cart reminders, prompting customers to complete their purchases. Order confirmation messages ensure customers are informed at every step, providing detailed notifications about their order status.

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Live chat

Order confirmation

Abandoned cart messages

Subscribe popup

Marketing campaign

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POWR: Live Chat

$5.49-$89.99 / Month

6.3

18 Reviews

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Customer support live chat in real-time w/ Facebook Messenger. Show more

POWR Chat for Facebook Messenger offers a seamless integration of real-time customer support within your Shopify store. Effortlessly installed without any coding expertise, this app empowers you to provide instant live chat driven by Facebook Messenger, helping you connect with customers and answer their queries promptly. You can tailor the chat settings, including triggers, delay, bubble icon, and button text, to suit your brand's aesthetic and communication style. The automated chat initiation ensures a personalized touch as soon as a conversation starts, enhancing the customer experience. Receive instant mobile notifications to address customer inquiries anytime and anywhere, making it easier to close sales and improve customer retention. With customizable design features like avatars, colors, shapes, and positions, POWR Chat ensures your brand's uniqueness shines through every interaction. This app helps you stay competitive by providing top-notch customer service, encouraging more sales, and keeping your customers satisfied.

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Customizable design

Automated messages

Instant live chat

Custom chat settings

Mobile notifications

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SenChat

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"Real-time chat support for Shopify merchants; boost sales and customer satisfaction." Show more

SenChat is a dynamic app designed specifically for Shopify merchants, aimed at enhancing customer support and boosting sales through real-time interactions. By enabling instant query resolution, it helps build trust with customers and ensures a seamless shopping experience. The app's powerful features include chat history and analytics, which allow merchants to optimize their operations based on customer interactions. With support for multiple languages and seamless integration with Shopify, SenChat provides an efficient, personalized service to a diverse customer base. Additional capabilities such as real-time visitor tracking, custom greetings for different business hours, and website integration via a unique ID enhance the app's functionality. Moreover, SenChat supports storage integration with Google Drive and Cloudinary, making it easy to manage chat images. Overall, SenChat empowers merchants to engage effectively with their customers, fostering satisfaction and loyalty.

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Multi-language support

Shopify integration

Website integration

Visitor tracking

Real-time support

Custom greetings

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Cheerlink AI Chatbot and Email

$26-$132 / Month

7.1

7 Reviews

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All-in-one widget with chat, sales pop, bot, video, and more Show more

Cheerlink AI Chatbot and Email is a dynamic marketing and customer service platform designed to boost merchant revenues by enhancing customer interactions. With an intuitive AI chatbot, businesses can provide automated support, ensuring a seamless, satisfactory live chat experience that increases the likelihood of purchases. The platform also empowers merchants to craft visually appealing marketing emails, enhancing communication with customers. Cheerlink’s features include omnichannel marketing campaigns and the ability to send product recommendations, orders, and coupons directly within chat. The AI chat copilot, sales pop, and order lookup tools work together to optimize sales opportunities. Additionally, Cheerlink offers a customizable widget that is built for speed and high performance, making it a comprehensive solution for engaging and converting customers efficiently.

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Product recommendations

Email marketing

Customizable widget

Order lookup

Ai chatbot

Omnichannel campaigns

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Flowio Email Marketing, Pop Up

$9 / Month

8

233 Reviews

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Seamless Email Marketing Automation. Get Emails With Pop-ups Show more

Flowio Email Marketing, Pop Up is a comprehensive platform designed to enhance sales through a seamless omnichannel experience while reducing marketing efforts. It integrates essential tools like Pop-ups, Email, SMS, and Live Chat, which can be automatically coordinated to create a smooth customer journey. High-converting pop-up templates assist in effortlessly capturing emails, while personalized email and SMS campaigns can be sent swiftly using attractive templates. The app also offers robust marketing automation features, enabling automatic sending of communications based on customer interactions. Users can manage and segment their contact lists with ease and have the ability to sync this information with Google Ads. Live Chat options are available to engage and support customers efficiently, whether through desktop or mobile applications. Additionally, the platform supports a wide range of email marketing campaign types, including abandoned cart recovery, cross-sell initiatives, and win-back emails, all of which are equipped with analytics, automation, and segmentation capabilities.

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Marketing automation

Personalized campaigns

Live chat support

High-converting pop-ups

Contact management

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Sense WhatsApp

$15.9 / Month

9.1

8 Reviews

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Connect with customers via WhatsApp & improve customer service Show more

Sense WhatsApp is a powerful tool designed for merchants seeking to enhance customer engagement and streamline communication. This app enables merchants to send timely order updates and reminders for abandoned carts directly through WhatsApp, significantly reducing customer service inquiries and boosting sales. By integrating WhatsApp messaging with in-app links, merchants can effortlessly connect with their customers in a quick and efficient manner. The app offers a customizable click-to-chat icon on merchant websites, facilitating live chat support and improving overall customer service. Additionally, merchants can utilize pre-made message templates for faster communication, making it easier to maintain consistent and informative interactions. With Sense WhatsApp, staying connected and responsive to customer needs has never been more convenient.

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Live chat support

Abandoned cart reminders

Order updates

Click-to-chat icon

Template messages

Integrated messages

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IntelliAssist Marketing Suite

2 Reviews

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WhatsApp Bot,Live Chat,Automation,Cart Recovery,Amazon Review Show more

IntelliAssist Marketing Suite is a powerful tool designed to transform visitors into customers through enhanced engagement and personalized interactions across multiple platforms. The app employs an intelligent chatbot to handle customer queries, seamlessly displaying them on a centralized dashboard. Impressively, 50%-90% of these inquiries are automatically resolved using advanced AI algorithms, allowing your team to focus on more complex issues. By analyzing the customer's buying history, IntelliAssist offers personalized engagement, fostering stronger relationships and boosting conversion rates. The suite includes an integrated CRM system, enabling efficient management of customer data and facilitating re-engagement via WhatsApp and email through AI-driven segmentation. Additionally, IntelliAssist supports multi-platform engagement, ensuring you're connected with potential customers on channels like Instagram, Facebook, and your own online store.

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Customer engagement

Cross-platform support

Crm integration

Live chat

Cart recovery

Central dashboard

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Chatigy Forums

(3/5)

2 Reviews

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Person to Person Live Chat - make your site a community Show more

Chatigy Forums is an innovative chat engine designed to transform your website into a vibrant community hub. This powerful tool enables real-time interactions among your site visitors, fostering communication and engagement through a seamless integration of chat and forum functionalities. Visitors can easily ask questions, start discussions, contact customer service, and network by seeing who is online. They can also forge personal connections by making friends and creating private chats. As a site owner, Chatigy provides a unique opportunity to gain insights into user interactions and preferences, allowing you to enhance the user experience continually. With the integration of Chatigy Forums, your website not only becomes more interactive but also cultivates a sense of community among users.

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Ask questions

Start discussions

See who's online

Make friends

Create private chats

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Gist ‑ Pop Ups, Email & Chat

$29-$128 / Month

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Exit Pop Ups, Live Chat, Email Marketing & Cart Recovery Show more

Gist ‑ Pop Ups, Email & Chat is a dynamic app designed to enhance customer interaction and boost sales conversion on your website or online store. It enables you to set up live chat and strategically placed chat prompts, allowing you to engage with potential buyers in real-time. The app helps craft and manage powerful email marketing funnels using broadcasts, drip campaigns, and behavioral emails to nurture leads efficiently. With the ability to create specific events, you can gain insightful data on how customers engage with your site and emails, optimizing your marketing strategy effectively. The Workflows tool is an intuitive feature that lets you visualize and tailor the buyer's journey through your sales funnel seamlessly. Additionally, the app offers a versatile form builder to capture every possible lead, ensuring no opportunity slips through the cracks. By aligning live chat, email marketing, and form capturing, Gist provides a comprehensive solution to supercharge your customer engagement and conversion rates.

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Lead capture forms

Drip campaigns

Visual workflows

Live chat setup

Email marketing funnel

Behavioral emails

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EmbedAI Live Chat & AI Chatbot

$19-$99 / Month

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Custom ChatGPT for your store to automate customer support Show more

EmbedAI Live Chat & AI Chatbot is an innovative tool designed to supercharge your Shopify store with an intelligent AI chatbot powered by ChatGPT. This app allows you to train your chatbot using a diverse range of sources, including files, websites, and even YouTube, ensuring that it is well-equipped to handle a variety of customer inquiries. One of the standout features of EmbedAI is its customization options, enabling you to tailor the chatbot's appearance with custom logos, colors, and styling, ensuring seamless integration with your store's branding. Whether you're a small business owner or a customer service manager, EmbedAI aims to revolutionize how you interact with data and customers by offering a streamlined, automatic solution to answer customer questions. Enhance your productivity and customer experience with the app's live chat functionality, which lets you proactively solve problems and increase sales. With just a few easy steps, you can add EmbedAI to your Shopify store and start experiencing the benefits of a smarter, more efficient customer interaction tool.

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Customizable appearance

Easy installation

Live chat

Chatgpt integration

Ai chatbot

File training

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Webkul Whatsapp Integration

$10-$30 / Month

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Offer real time human support| live chat| Customer support| Show more

Webkul WhatsApp Integration is a versatile app designed to enhance customer engagement and streamline communication on your online store. With its customizable chat widget, you can tailor the initial chat message and widget name to suit your brand's voice and style. The app allows you to efficiently manage customer interactions by supporting multiple operators and dedicated teams, ensuring that queries are handled by the right team. Additionally, the app features an attractive WhatsApp share button that can be easily added to both product and collection pages, allowing customers to share their favorite finds with just a click. Streamline your sales strategy with the cart abandonment feature, which automatically sends recovery messages, potentially boosting your sales by re-engaging lost customers. The app is easy to set up with a one-click installation process and single-click code injection, making it a seamless addition to your store's workflow. Overall, Webkul WhatsApp Integration simplifies customer communication while enhancing the shopping experience.

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One-click installation

Customizable widget

Automated cart recovery

Multiple operators

Instant chat widget

Team assignments

Install App

Skyla ChatGPT Customer Service

$49-$89 / Month

8.2

5 Reviews

Great customer service with ChatGPT. Install in one click. Show more

Meet Skyla, the 24/7 customer service chatbot powered by ChatGPT, designed specifically for Shopify stores. Skyla delivers accurate responses to customer inquiries by continuously learning and adapting to your shop's data, ensuring a seamless user experience. The app boasts simplicity and efficiency, offering features like easy customization, email and notification integration, analytics, and topic classification, all within an all-in-one powerhouse solution. With a single-click installation process, incorporating Skyla into your e-commerce platform is as easy as it gets. Powered by OpenAI's robust API, Skyla ensures reliable and efficient service. Customize Skyla to align with your brand's style, maintaining a consistent and engaging customer interface. Experience a professional-grade customer service solution with effortless setup, enhancing your Shopify store's efficiency and customer satisfaction.

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Easy customization

Email notifications

Customer analytics

Instant setup

24/7 service

Ai-powered answers

Re:amaze AI Helpdesk & Chat

$29-$899 / Month

(4.3/5)

185 Reviews

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Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.

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Push notifications

Automations

Order management

Ai chatbots

Content generation

Unified inbox

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ShopTalk: AI Live Chat Agent

$29.99-$49.99 / Month

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AI live chat for efficient customer support and satisfaction. Show more

ShopTalk: AI Live Chat Agent is an innovative solution tailored for merchants seeking efficient customer support. This AI-driven app streamlines handling customer queries, from order tracking to product recommendations and usage guidance. By automating responses, ShopTalk drastically reduces the support workload and delivers instant, accurate assistance, enhancing store responsiveness and professionalism. Ideal for businesses facing increasing customer demands, it ensures satisfaction around the clock with 24/7 automated support. The app's smart recommendation capabilities further personalize the shopping experience, guiding customers with relevant product suggestions. With ShopTalk, merchants can simplify support management and focus on growing their business without compromising on service quality.

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Product recommendations

Order tracking

24/7 support

Ai live chat

Usage guidance

Install App

Shopify Live chat apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 92 Apps

Cusbo ‑ Helpdesk & Live Chat

ShopCierge — AI Sales Chatbot

NS AI Chatbot, Helpdesk & FAQs

ChatHalla: Sell Everywhere

Help Scout

Avada WhatsApp Chat, FAQ Page

Facebook Chat Box - Chatbot

POWR: Live Chat

SenChat

Cheerlink AI Chatbot and Email

Flowio Email Marketing, Pop Up

Sense WhatsApp

IntelliAssist Marketing Suite

Chatigy Forums

Gist ‑ Pop Ups, Email & Chat

EmbedAI Live Chat & AI Chatbot

Webkul Whatsapp Integration

Skyla ChatGPT Customer Service

Re:amaze AI Helpdesk & Chat

ShopTalk: AI Live Chat Agent