Shopify Live chat apps 2026

Willdesk: Live Chat&AI Chatbot

$16.9-$89.9 / Month

7.9

387 Reviews

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.

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Social media integration

Customizable interface

Mobile app support

Order tracking

Email marketing integration

Chatbot automation

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AskDolphin: Live Chat & AI

$19-$319 / Month

8.2

1 Reviews

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AI-driven customer service with live chat, multilingual support, and smart tools. Show more

AskDolphin: Live Chat & AI is a comprehensive customer service platform designed to enhance user experience and support efficiency. This app combines the immediacy of live chat with the intelligence of AI-driven support to ensure customers receive prompt assistance, whether you’re online or away. Dolphin AI is adept at handling frequently asked questions, offering seamless multilingual support to cater to a global audience. By syncing product details, businesses can train the AI to deliver precise, automated responses, saving time and resources. Innovative smart QR codes bridge the gap between physical products and digital support, offering 24/7 after-sales service. With team management features, AskDolphin empowers collaboration among customer service teams, making it an adaptable solution for businesses seeking to streamline their support capabilities.

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Multilingual support

Live chat

Product sync

Team management

Qr codes

Ai support

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JivoChat: Live Chat & WhatsApp

$29 / Month

7.7

108 Reviews

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Omnichannel Live Chat with WhatsApp and Marketing Solutions Show more

JivoChat: Live Chat & WhatsApp is a comprehensive communication app designed to enhance customer engagement and streamline interactions across multiple platforms. This powerful tool seamlessly integrates live chat features on your website and connects with WhatsApp, allowing businesses to provide instant support and address customer inquiries in real-time. The intuitive interface ensures ease of use, empowering support teams to manage multiple conversations simultaneously. JivoChat offers customizable chat widgets, automated responses, and detailed analytics to optimize your customer service experience. With its multilingual support and cross-platform compatibility, JivoChat enables businesses to reach a global audience effectively. Whether you're a small business or a large enterprise, this app provides the flexibility and scalability needed to elevate your customer communication strategies.

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Whatsapp integration

Integrated crm

Omnichannel chat

Marketing solutions

Inbox management

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Brevi Chat, Live or Later

$18-$79 / Month

(3.1/5)

12 Reviews

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Live chat with ChatGPT to drive sales, help shoppers instantly Show more

Brevi Chat, Live or Later is a versatile communication app designed to enhance the way you connect and converse with friends, family, and colleagues. The app seamlessly integrates live chat capabilities with scheduled messaging, allowing users the flexibility to engage in real-time discussions or carefully curate messages for later delivery. Its intuitive interface is user-friendly, accommodating both personal and professional communication needs with ease. Brevi Chat boasts a robust set of features including customizable chat rooms, media sharing, and a secure environment to ensure privacy and data protection. Additionally, the app supports seamless integration with calendars and reminders, making it an ideal tool for planning future conversations or coordinating group activities. Whether you're seeking to catch up instantly or plan meaningful exchanges, Brevi Chat provides the tools to communicate effectively at any pace.

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Ai-driven responses

24/7 availability

Instant shopper help

Sales conversion tools

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Instadesk‑Live Chat&AI Chatbot

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Premium live chat service via AI chatbots & smart workbench Show more

Instadesk-Live Chat & AI Chatbot is a comprehensive Shopify customer service app designed for global e-commerce businesses. It offers a multimedia, end-to-end solution that integrates seamlessly with the Shopify platform, enhancing customer interactions and expediting case resolutions. The app features AI-driven chatbots that provide 24/7/365 service, ensuring efficient handling of inquiries, even during peak sales periods. Instadesk supports omni-channel communication, including platforms like Phone, SMS, Meta, Instagram, WhatsApp, Line, and Email, catering to diverse customer preferences. Its AI automation capabilities handle complex business sessions and FAQs, while recommending messages and actions tailored to user preferences. With multilingual support, Instadesk bridges language gaps to serve a worldwide audience and employs data analytics for insights that optimize services and boost sales.

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Multilingual support

Customization options

Omni-channel support

Data analytics

Ai-driven automation

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Provide Support Live Chat

$24-$108 / Month

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Offer instant support to your clietns & monitor store visitors Show more

Provide Support Live Chat is a dynamic application designed to enhance customer interaction and satisfaction in online stores. By integrating a live chat widget, businesses can immediately respond to customer inquiries and offer real-time assistance, boosting both customer trust and sales. The app allows for the customization of the chat widget to align with the store's aesthetic, incorporating corporate logos, colors, and text for a seamless fit. Users can handle requests across various platforms, whether on desktop or mobile, ensuring constant connectivity and support. Additionally, the ability to monitor customer navigation enables businesses to engage proactively, guiding customers throughout their shopping experience. File sharing, link exchanges, and page pushing are also supported, enhancing communication capabilities. Moreover, the app allows connection to multiple stores from a single chat window, offering a versatile solution for businesses with a widespread online presence.

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File sharing

Customizable widget

Real-time monitoring

Instant response

Multi-store connection

Proactive assistance

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Musbu - Social Chat Button

$1.99 / Month

7.9

267 Reviews

Enhance Support With WhatsApp Chat Button & Live Chat! Show more

Musbu - WhatsApp Chat Button is a powerful tool designed to enhance customer interactions by providing a seamless communication channel directly through WhatsApp. This app allows businesses to create and send custom prefilled messages, streamlining customer outreach and increasing engagement. By integrating a responsive WhatsApp icon, button, and chat widget, Musbu ensures customers have an easy, direct line to your business, which can boost satisfaction, loyalty, and ultimately sales. The chat button is fully customizable to align with the look and feel of your store, offering a personalized user experience. Installation and configuration are simple and do not require any coding expertise, making it accessible for any business. Its responsive design ensures functionality across all devices, maintaining a consistent communication experience for users.

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Customizable chat button

Responsive chat widget

Prefilled messages

Helpdesk + Live chat DeskXpand

$19-$99 / Month

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Helpdesk, Live Chat & WhatsApp: All-in-one support. Show more

DeskXpand is a comprehensive helpdesk and live chat solution that centralizes customer support across diverse channels, including email, chat, forms, Facebook, WhatsApp, and Instagram. Designed to enhance your support team's efficiency, it provides seamless access to order details, FAQs, and canned responses with just a click. By automating tasks such as ticket creation, DeskXpand significantly boosts agent productivity, ensuring a more streamlined customer service experience. It empowers businesses by turning satisfied customers into repeat patrons through its robust Shopify helpdesk integration. Furthermore, the app offers a shared inbox to consolidate inquiries and automate query routing to specialized teams, fostering quicker resolution. With customizable reply templates, DeskXpand optimizes communication to maintain consistent and high-quality customer interactions. Easily embed live chat into your Shopify store and experience enhanced support capabilities in seconds.

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Customizable templates

Multi-channel support

Automation features

Shared inbox

Order details access

Canned responses

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POWR One:Vital Marketing Tools

$34.99 / Month

6.3

6 Reviews

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Increase leads, social, reviews w/60+ tools in a single app. Show more

P1: 60+ Vital Marketing Tools is a comprehensive app designed to enhance your store's performance by integrating 60 essential POWR tools in just one installation. This app ensures rapid store load times, resulting in a better shopping experience for your customers. With features like Contact Forms, Surveys, and Popups, you can effortlessly gather more leads and email subscriptions. Increase conversion rates by adding urgency to your checkout process with a Cart Countdown Timer. The app also boosts store credibility through Reviews, Ratings, and Comments, providing strong social proof. Enhance customer service with Live Chat and a comprehensive FAQ page, ensuring that customer queries are addressed promptly. Benefit from unlimited form creation, a huge library of pre-built templates, and live onboarding assistance, all bundled at an affordable price.

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Pre-built templates

Customer support

Social proof

Instant replies

Lead collection tools

Email signups

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Aunoa CRM and Support Agents

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Centralize all support interactions from different channels. Show more

Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.

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Multi-channel integration

Real-time responses

Ticket management

Centralized inbox

Contact timeline

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Flowio Email Marketing, Pop Up

$9-$39 / Month

8

206 Reviews

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Seamless Email Marketing Automation. Get Emails With Pop-ups Show more

Flowio Email Marketing, Pop Up is a comprehensive platform designed to enhance sales through a seamless omnichannel experience while reducing marketing efforts. It integrates essential tools like Pop-ups, Email, SMS, and Live Chat, which can be automatically coordinated to create a smooth customer journey. High-converting pop-up templates assist in effortlessly capturing emails, while personalized email and SMS campaigns can be sent swiftly using attractive templates. The app also offers robust marketing automation features, enabling automatic sending of communications based on customer interactions. Users can manage and segment their contact lists with ease and have the ability to sync this information with Google Ads. Live Chat options are available to engage and support customers efficiently, whether through desktop or mobile applications. Additionally, the platform supports a wide range of email marketing campaign types, including abandoned cart recovery, cross-sell initiatives, and win-back emails, all of which are equipped with analytics, automation, and segmentation capabilities.

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Marketing automation

Personalized campaigns

Live chat support

High-converting pop-ups

Contact management

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ShopTalk: AI Live Chat Agent

$29.99-$49.99 / Month

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AI live chat for efficient customer support and satisfaction. Show more

ShopTalk: AI Live Chat Agent is an innovative solution tailored for merchants seeking efficient customer support. This AI-driven app streamlines handling customer queries, from order tracking to product recommendations and usage guidance. By automating responses, ShopTalk drastically reduces the support workload and delivers instant, accurate assistance, enhancing store responsiveness and professionalism. Ideal for businesses facing increasing customer demands, it ensures satisfaction around the clock with 24/7 automated support. The app's smart recommendation capabilities further personalize the shopping experience, guiding customers with relevant product suggestions. With ShopTalk, merchants can simplify support management and focus on growing their business without compromising on service quality.

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Product recommendations

Order tracking

24/7 support

Ai live chat

Usage guidance

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Easy WhatsApp LiveChat

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Enhance Support With WhatsApp Chat Button & Live Chat! Show more

Easy WhatsApp LiveChat is an intuitive app designed to strengthen customer relationships by providing a seamless communication channel directly through WhatsApp. It features thoughtfully pre-filled messages that streamline interactions, ensuring a user-friendly experience. With this app, businesses can enhance customer satisfaction, strengthen loyalty, and potentially boost sales, thanks to its interactive chat widget that's visible across all devices. Customization is simple, allowing users to tailor the chat button to align with their store's aesthetic without requiring any coding. The app offers easy installation and configuration, making it accessible for businesses of all sizes. Personalization options further enhance customer interactions, allowing businesses to engage more effectively with their audience.

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Simple installation

Customizable button

Pre-filled messages

Seamless widget

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Crisp ‑ Helpdesk & AI Chatbot

$45-$295 / Month

6.7

36 Reviews

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Give your customer support experience a human touch Show more

Crisp - Live Chat & AI Chatbot is a versatile e-commerce helpdesk designed to empower small and medium-sized online stores with instant customer connectivity. By offering a suite of evolving tools, including chatbots and live chat, Crisp enables Shopify store owners to seamlessly navigate the omnichannel revolution. The app centralizes communication across 12 channels, such as emails, Instagram DM, and Messenger, enhancing the efficiency of customer interactions. Its user-friendly AI bots ensure smooth transitions to human support, marrying technology with personalized service. Additionally, Crisp features a dedicated FAQ page builder and a chatbot builder with pre-built scenarios, simplifying problem-solving for customers. Lightning-fast to install on Shopify, Crisp offers an all-in-one solution to craft the perfect e-commerce experience.

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Quick installation

Faq page builder

Centralize channels

Ai bots handover

Pre-built scenarios

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PX WhatsApp Chat ‑ Live Chat

$2.95 / Month

(1/5)

1 Reviews

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Let customers contact your store via WhatsApp button instantly Show more

PX WhatsApp Chat ‑ Live Chat is a dynamic and user-friendly application designed to enhance communication between businesses and their customers through the widely used WhatsApp platform. By integrating seamlessly with your website or e-commerce store, this app provides visitors with an instant chat option, allowing for real-time interaction and improved customer service. The app facilitates direct communication, enabling customers to inquire about products, seek support, or receive quick assistance, thereby enhancing user experience and fostering customer satisfaction. With easy setup and customizable features, businesses can tailor the chat interface to align with their brand identity. PX WhatsApp Chat serves as a powerful tool to build strong customer relationships and increase engagement by leveraging the familiarity and convenience of WhatsApp. Ideal for businesses of all sizes, this app helps in boosting conversion rates and nurturing lasting client connections.

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Whatsapp button

Instant contact

Enhanced support

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Popseekl

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Reach new customers via creators recommendations Show more

Popseekl is an innovative mobile platform connecting fashion enthusiasts with emerging brands and designers through creator recommendations. It enhances the shopping experience by integrating gamified interactions, shoppable videos, curated collections, and live chats, creating an engaging and interactive environment for users. The app supports brands and retailers by allowing seamless integration with Shopify, enabling them to sync their store effortlessly and present their products to a targeted audience. By utilizing Popseekl, brands can position their storefront in front of a vibrant community, boosting exposure and sales. The platform is designed to capture the essence of contemporary style and trends, making it a go-to destination for fashion-forward individuals. It aims to foster a dynamic ecosystem where fashion discovery and purchasing are merged into an interactive experience.

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Shoppable videos

Shopify sync

Gamified interactions

Curated selection

Creators recommendations

Live chats

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QeApps Support

$99-$149 / Month

1 Reviews

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Connect with Whatsapp , Skype, Viber Live Chat & Text SMS Show more

Qe WhatsApp Chat + Share is a versatile app designed to enhance your online store's customer interaction capabilities by integrating a WhatsApp button, among other chat options. It helps drive sales, improve customer support, and strengthen customer relationships by allowing visitors to communicate with your store through their preferred messaging apps like WhatsApp, Skype, Viber, and Google Hangouts. The app also provides the functionality to include preset messages, making customer outreach more personalized and efficient. Additionally, it incorporates a 'sharing' feature that encourages referral purchases by enabling users to share product details directly with their contacts. Installation is simple and quick, requiring no coding skills, and you can have it up and running in just a minute. Furthermore, the app is highly customizable, allowing you to tailor the chat widget's color, icons, and welcome messages to fit your store’s branding for a cohesive and responsive user experience.

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Responsive design

Whatsapp integration

Simple installation

Customizable widget

Preset messages

Multi-chat support

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Chatway Live Chat & WhatsApp

$29-$149 / Month

9.1

245 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Rise Live Chat

$9.9-$39 / Month

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Efficient multilingual live chat with FAQ management and customizable chatbox.

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Talkvisor AI Chatbot Live Chat

$59-$299 / Month

8.2

5 Reviews

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Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

Install App

Shopify Live chat apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 97 Apps

Willdesk: Live Chat&AI Chatbot

AskDolphin: Live Chat & AI

JivoChat: Live Chat & WhatsApp

Brevi Chat, Live or Later

Instadesk‑Live Chat&AI Chatbot

Provide Support Live Chat

Musbu - Social Chat Button

Helpdesk + Live chat DeskXpand

POWR One:Vital Marketing Tools

Aunoa CRM and Support Agents

Flowio Email Marketing, Pop Up

ShopTalk: AI Live Chat Agent

Easy WhatsApp LiveChat

Crisp ‑ Helpdesk & AI Chatbot

PX WhatsApp Chat ‑ Live Chat

Popseekl

QeApps Support

Chatway Live Chat & WhatsApp

Rise Live Chat

Talkvisor AI Chatbot Live Chat