Chizy ‑ AI Chatbot & AI Agents

Develop by Shopify

Free plan available

24/7 AI-powered chatbot for instant support, product suggestions, and insights.

Multilingual support

Ai product recommendations

Ai-driven insights

24/7 live chat

Auto-learn products

Seamless agent transition

About Chizy ‑ AI Chatbot & AI Agents

Launched Sep 03, 2025

Built by Shopify

Address

浙江省杭州市余杭区径山镇双溪村同安路51号C0147, 杭州, ZJ, 310000, CN

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Description

Boost sales and reduce manual support effort with your 24/7 AI chatbot (unlimited AI chat)

Chizy is a sales-first AI chatbot that also reduces manual support workload. The AI chatbot automatically learns your store’s products, pages and policies, so setup takes only a few clicks - no heavy AI training required. It answers all common questions instantly, recommends relevant products, and allows shoppers to add-to-cart directly in chat. It works 24/7 and supports multiple languages. Customize the chatbot look and tone to match your brand, and let Chizy takes care of the rest.

AI automatic learning + custom training: create a 24/7 human-like sales agent
In-chat product browsing:let shopper explore & buy while chatting (deal-closer!)
Smart follow-up messages: re-engage idle visitors to recover lost sales
Seamless transition to human via WhatsApp, phone, or email
Deliver smooth customer support in 100+ global languages

Pros

24/7 availability for instant customer support.
Human-like, AI-powered responses enhance user experience.
Ability to learn store products, policies, and pages automatically.
Custom training options for tailored knowledge and settings.
Smart AI-driven insights for filtering and analyzing interactions.
Potential to reduce manual support work, improving efficiency.
Can drive more sales with tailored product suggestions and add-to-cart functionality.
Supports smooth customer support in over 100 global languages.
Seamless transition to live agents through WhatsApp, phone, or email.

Cons

Dependence on AI may lead to inaccuracies or misunderstandings in complex queries.
Initial setup and customization could require significant time and resource investment.
Continual training and updates needed to maintain accuracy and relevance.
Potential need for oversight to handle edge cases that AI cannot address.
Relies on technology infrastructure, which could face downtime or technical issues.

Top Helpful Reviews

secretsextoys.store

Dec 24, 2025 on Shopify

“The team obviously deserve a 5 stars,because they try to help the customers and go extra to make the chatbot work best for every store. They also value my sharing in order to improve the app! Really recommend!”

My Store

Dec 22, 2025 on Shopify

This is a great app, it works perfect, is free, has great functionality and is packed with useful features. The support team (Especially Evelynn) is amazing at ensuring your issues are resolved very quickly and make it a point to ensure this chatbot is setup perfect for your store.

4Flaunt

Nov 15, 2025 on Shopify

Chizy AI Chatbot has drastically reduced our manual support and improved customer response time. The in-chat product browsing and smart AI automations work perfectly. A big thanks to Sophie for helping us a lot with setup and customization. Highly recommended!

Hectic Gifts

Nov 11, 2025 on Shopify

The experience using this app so far has been amazing. The team have gone above and beyond assisting me to implement the chat bot on my site and implement some customisations to match my branding. There was also a few issues with it not being to answer questions correctly that the team fixed within the hour. Ive been searching for a chatbot app that both worked and didn't break my site when deployed and this app has delivered beyond my expectations. Highly Recommend!

Papanui Cycles

Oct 27, 2025 on Shopify

Hi Kevin here from Papanui cycles ( NZ ) Yesterday I downloaded Chizy 26/10/2025 . I have had my site fine tuned to work better with Chizy and the free tune up from Chizy was so prompt and amazing support. Keep up the great work

Douyin Shop

Oct 06, 2025 on Shopify

Chizy feels like an AI from the future — replies in seconds and totally matches my store’s aesthetic. And also it's absolutely free

Buytitude

Sep 27, 2025 on Shopify

The Chizy AI chatbot is quite interesting and really adds value to my store. The features are cool, easy to access, and the replies feel natural and engaging. I especially like the product suggestion feature—it makes the shopping experience smoother for customers. One of my favorite parts is that I can add my own logo, which makes the chatbot feel personalized to my brand. The attending and overall support are also great. Highly recommended!