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RoundView ‑Live chat + Chatbot logo

RoundView ‑Live chat + Chatbot

Develop by Shopify

$9-$199

/ Month
Free plan available 14 Days Free Trial

Customer Sales & Support Automation

Customer engagement
Sales automation
Live chat
Ai chatbot
Support automation
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About RoundView ‑Live chat + Chatbot

Launched Jun 07, 2022

Categories

Chat FAQ

Built by Shopify

Address

Río San Joaquín 406, Piso 7, Ciudad de México, DF, 11529, MX

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

RoundView helps Shopify businesses deliver outstanding support for customers and improves conversions and retention. It is an AI-based sales and customer support tool that enhances the customer journey tremendously. # What can you do with RoundView? 1. Improve conversion rates with proactive chat triggers 2. Reduce cart abandonment rate using automated reminders 3. Reduce website bounce rate with exit-intent triggers 4. Recommend personalized products using the product finder feature 5....

RoundView helps Shopify businesses deliver outstanding support for customers and improves conversions and retention. It is an AI-based sales and customer support tool that enhances the customer journey tremendously. # What can you do with RoundView? 1. Improve conversion rates with proactive chat triggers 2. Reduce cart abandonment rate using automated reminders 3. Reduce website bounce rate with exit-intent triggers 4. Recommend personalized products using the product finder feature 5.... more

Pros

  • Automates customer sales and support processes.
  • Offers a live chat feature combined with chatbot functionality.
  • Can improve customer service efficiency.
  • Potential to handle multiple customer queries simultaneously.
  • Can be available to customers 24/7.

Cons

  • May require initial setup and configuration efforts.
  • Chatbots may not handle complex queries as well as humans.
  • Possible reliance on internet connection and speed.
  • Customer interaction might lack personal touch compared to human support.
  • Ongoing maintenance and updates could be necessary.

Key Features

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