Tracey was more than helpful on explaining how the buttons work and helped me test the buttons she could. Was kind and patient helping me understand everything.

Joyce was surprisingly smart and keen in what she's doing. She's patient and quick in solution. Good job Omega. I recommend the app to chat with your customers in other social media platforms like Facebook Messenger.

What a great app, and an even better Dev team! Very helpful and experienced. Even though my app wasn't compatible with certain functions of the app, their team helped custom code it to work perfectly. Highly recommended!

A equipa do atendimento ao cliente dá a devida atenção, conversa sem barreira nenhuma, e se a tua pergunta é o app é bom? Eu digo, mais do que pode imaginar.

I’m very happy with the team—super responsive and professional! Tracy was especially proactive and helpful. Great service overall!

Tracy, from the customer support team was able to help us about our problem swiftly. Thumbs up! The app also helped us to connect w/ customers.

App works smooth & customer service is fast and reliable. Setting up is very easy and straightforward. Had no issues. Would highly recommend. Thanks to the team.

The Omega Support Team is fantastic! Branding is crucial, and they understood that perfectly. They helped me change the header colour to match my brand and even removed the Omega mark at the bottom, keeping my website’s look seamless. Great support!

Works perfect and excellent customer service! Replied within seconds and made all the custom changes for us. Thank you!

Amazing support! Respond fast, and helped me with everything! Best app for support messages in my opinion, after 7 years on Shopify! Strongly recommend.