First the application is very useful. but the support is better. Thanks Emma for your quickly response. Brands Democracy.

works great! Emma at the support was really helpful. We are planning at using this as a returns and information collection form, there are a few things we'd like to have and we've requested those to their support, hopefully theyll add them aswell! Otherwise, works really well, we love that its easy to translate aswell!

We’ve been using this Form Builder for our store, and it has been a complete game-changer. The app is intuitive, highly customizable, and works flawlessly with our theme. What truly sets this experience apart, however, is the customer service. A special shoutout to Tina, who provided us with outstanding support. She went above and beyond to help us with our specific requirements, responding instantly and with great expertise. It’s rare to find such dedicated support these days. If you’re looking for a reliable form builder backed by a team that actually cares about your success, look no further. Highly recommended!

So far the app has worked exceptionally well for what we need. Emma on their support team quickly solved my small tweaks.

Customer service responded quickly, and Emma was professional and patient in helping me solve the problem!

Emma has been great and helped me out very quickly every time I reach out. I'm not tech savvy but when working with the team, I learn quickly and have a great experience. The app works great! Super fast turn around time getting in touch with the team and resolving issues.

helped out quickly when i needed some assistance with a new form . Very gratefull and would recommend.

The form itself works well, and I use it across several other websites. However, it does come with a number of missing features and recurring issues. For instance, unlike many comparable services, there is no option to delay the autoresponder. Having this capability would be a meaningful improvement. In addition, design-related problems occur every time I install the form. It also happens every time I update my theme. Resolving them usually requires contacting the developer and going through unnecessary back-and-forth, which can be both frustrating and time-consuming, especially under tight deadlines. In practical terms, you should be prepared to spend extra time troubleshooting before the form functions smoothly and looks the way it should. The core issue is that each time, I have to explain the exact same problem to the developer from the very beginning, as there doesn’t seem to be any internal note-taking or record-keeping. Repeating the same troubleshooting cycle every time is both inefficient and unnecessarily time-consuming.

Support is top notch. Occasional time zone delays, but that's just how things are now a days. We have been using powerful Contact From Builder by Globo for several years now. We also have been using their other apps, such as - Search and filters: https://apps.shopify.com/product-filter-and-search - Upsell and cross-sell: https://apps.shopify.com/partners/globo when support is needed, which has not been very often, then are quick to respond and make sure our requirements are met as needed.

Great support. Have assisted with any questions I have had and am overall very happy with the product and support I have received. Emma has done a fantastic job assisting me throughout this process.