Emma helped me with a bunch of issues over an hour, This is the best customer service I've received on an app & I really appreciate it. Thank you :)

The forms were beautifully designed, the service was prompt and timely, and the problem was resolved perfectly.

Great app! Emma is so helpful in making sure everything is just right and helping me to walk through parts that I don’t understand. Very easy to learn though!

App is great and intuitive to build forms for exactly what we needed. We had some questions that were sorted very quickly and efficiently. Big shoutout to Emma for her excellent assistance!

Easy to navigate! Customer Service is excellent especially Emma! <3 She's so helpful and responsive!!

I ran into an issue during the setup process, and Emma helped me a great deal. I will definitely continue using it.

とても素晴らしいアプリです！ 実装したいことをすぐにチャットで質問でき、返答も迅速かつ丁寧。 いつも痒いところに手が届く、本当に頼りになるアプリです。 担当のEmmaさんの対応もとても親切で感謝しています！

I must highly praise Emma's support! I had some specific requirements regarding the information received in my form emails. Emma provided quick and accurate help, and successfully resolved the issue.

Emma provided outstanding customer service! She answered all my questions clearly and helped us resolve the issue of adding a new form to our website. Everything was handled quickly and professionally.

Emma me ha ayudado rapidísimo en un problema que tenía! Muchas gracias! Es la primera vez que una persona de una App me soluciona un problema!

Love this form builder. Support, especially Emma is a super star. very helpful. highly recommended app.

I've been using it for years, and any issue I had was solved very quickly by Emma. Excellent service!

I encountered some display issues when using Powerful Form Builder to add a custom form to my product page. Emma from the support team was very patient and professional, guiding me step by step and responding quickly. The app is powerful, and the customer service is excellent — highly recommended!

I had an issue with getting a form to be visible on our site, so I messaged the help chat to resolve it. Emma responded within seconds and walked me through the steps to get the issue resolved quickly. So far this app is service the exact purpose we were hoping for.

We were having issues getting a new form to be added to our site. We reached out and Emma was able to help us get going within 24 hrs even during the weekend. Everything was sorted out very efficiently and timely.

Customer service rep Emma was incredibly helpful/amazing. Her response time was super fast, and she promptly connected me with a technical specialist to implement my requested style modifications.

Been using Powerful Form Builder for years, On multiple sites that I have developed for clients, Truly the best form builder iv used, support is always rapid and problem solving. Big shout out to Emma and her team, always hands on.

As soon as the trial ended, the app charged me a year's subscription. I subsequently uninstalled the app. I contacted support for a refund but received no response. I then contacted Shopify support, who, with their assistance, issued a refund. However, instead of applying the refund directly to my credit card, they credited my account with credits. This was completely ineffective. I contacted Shopify support, but they said credits couldn't be refunded to my credit card and directed me to contact the app development team, but I never received a response. I subsequently contacted Shopify support, who continued to help me communicate with the app team for over a month, but they told me they were unwilling to refund my one-year subscription. This was a truly terrible experience. It was a complete scam.

Their customer service is really outclass.They really listen and address your problem and assure your satisfaction. Highly recommended for forms on shopify!

Emma was absolutely amazing! She helped me add my form to my cart and made the whole process so easy. Everything works perfectly now, and her customer service was truly impeccable—patient, friendly, and super professional. Highly recommend