Customer service rep Emma was incredibly helpful/amazing. Her response time was super fast, and she promptly connected me with a technical specialist to implement my requested style modifications.

As soon as the trial ended, the app charged me a year's subscription. I subsequently uninstalled the app. I contacted support for a refund but received no response. I then contacted Shopify support, who, with their assistance, issued a refund. However, instead of applying the refund directly to my credit card, they credited my account with credits. This was completely ineffective. I contacted Shopify support, but they said credits couldn't be refunded to my credit card and directed me to contact the app development team, but I never received a response. I subsequently contacted Shopify support, who continued to help me communicate with the app team for over a month, but they told me they were unwilling to refund my one-year subscription. This was a truly terrible experience. It was a complete scam.

Their customer service is really outclass.They really listen and address your problem and assure your satisfaction. Highly recommended for forms on shopify!

Emma was absolutely amazing! She helped me add my form to my cart and made the whole process so easy. Everything works perfectly now, and her customer service was truly impeccable—patient, friendly, and super professional. Highly recommend

Emma supports very fast processing, and we use it on all five of our sites. It integrates with Zapier. Integration with meta pixels and Google Ads tracking would be even better. Tracking is possible now, but you have to go to the ad settings yourself. However, this form is currently the most powerful and beautiful tool I've used.

Good app that gets the job done. Emma was the perfect support agent who helped me out with all my questions. :)

Emma was absolutely awesome with help via the online chat. Understood quickly, asked good questions, was efficient and sped up the process so it's finished ahead of schedule. Thank you!

Great app for building customizable forms. The support team, especially Emma, was incredibly helpful and resolved our issue right away. Highly recommend this app for its flexibility and excellent support.

Great, fast support! I really like all of the different contact form options that you offer as well. It's just the tool I've been looking for, thanks!

I tried a few apps and it was so tough to find a good one with all our needs. Also, we wanted to be behind a button the popup. And this app did it! I had one technical challenge, but Emma helped me. She went so far to discuss it with the developers and everything worked out perfectly! Thank you

We’ve only been using this app for a couple of months, but after searching endlessly for a sign-up form that checked all our boxes (especially custom fields for states, countries, etc.), we’re so glad we found this builder. Customer support is also super responsive (s/o Emma!)

We use Powerful Form Builder to run multiple registration forms for different campaigns. It’s been reliable overall: multilingual forms work well, new customers are created automatically, and confirmation emails go out as expected. When we did run into a couple of issues, support was quick and thorough, special thanks to Emma, who was amazing and made sure the problem is solved.

Daniel was a great! I had an issue with no padding between the fields and he and the dev team fixed it right away. Thank you Daniel!

Had an initial issue displaying the form and Emma from support fixed within 1 min. Cant get better than that!

They provide incredibly fast and extensive help where needed! It's a great program. Thanks to Emma, ​​I figured it out.

Emma & the team were unbelievably friendly, quick and efficient in solving a display issue we had. Highly recommend this app.

It was extremely helpful that they responded quickly to the problem we had just encountered the day before the new service release！

This app is easy to use and set up. I encountered a slight issue when setting up the SMTP, but Emma was invaluable and quick to help. Guided me through it and works really well! The ease of integration and ease of reply to customers from my inbox make this app worthwhile. Thank you, Emma, for the help!

Support is really prompt and helpful. Had an issue with a form displaying and they fixed it within a matter of seconds for me

Good app, easy to build forms. Easy to embed. Good support. Thanks, Emma, for assisting with the issue.