Taranker.Com Logo
Powerful Contact Form Builder logo

Customer reviews: Powerful Contact Form Builder

Reviews (2,071)

Overall rating
4.9

What Merchants Think

Merchants have a very positive impression of the "Powerful Contact Form Builder," commending its user-friendly interface, comprehensive feature set, and particularly the outstanding customer support. Many users mentioned returning to the app after trying other solutions, indicating strong loyalty due to both functionality and excellent service.

Key Strengths

  • Exceptional customer support, especially from Emma, who is frequently mentioned for her helpfulness, patience, and problem-solving skills.
  • Easy-to-use and intuitive user interface that requires minimal technical knowledge.
  • High customization flexibility to fit various website needs.
  • Quick response times from the support team, often resolving issues in minutes.
  • Extensive features like conditional logic, responsive design, and seamless integration with CRMs.

Common Concerns

  • Some merchants experienced initial setup issues, often resolved swiftly with support assistance.
  • Aesthetic styling of forms can sometimes be challenging and requires detailed instructions for customization.
  • Occasional bugs in form functionalities, typically addressed quickly by the support team.

Final Thoughts

The "Powerful Contact Form Builder" is highly regarded for its robust functionality and remarkable customer service. The app stands out for its ease of use and the accessibility of its support team, particularly Emma, making it a reliable choice for merchants seeking a comprehensive form solution. While some setup and customization challenges exist, the prompt and effective customer assistance significantly enhances the user experience, making it a highly recommended tool for enhancing customer interaction on Shopify stores.

RASIK(ラシク)家具・インテリア専門店

Mar 21, 2025  on Shopify

We were able to customize the forms based on our key requirements, thanks to the intuitive and versatile form builder. This has greatly improved the efficiency of our customer support department, and we’re very satisfied with the results. Recently, when we needed to upgrade our storage plan, both Emma and VIC from app support provided warm and attentive support. Their detailed assistance made us feel very reassured and well taken care of. Thank you again!

frenchies bakery

Mar 19, 2025  on Shopify

Emma was at hand to help me when i needed it. The software does what we need it to. Simple and easy to use. thanks.

DDP Motorsports

Mar 19, 2025  on Shopify

I am most definitely satisfied with how Emma and team handles their customers. I highly recommend this app and i think you will be very happy with their team. They work very hard for you and won't let you down!

B.E.S.T. Water Filters

Mar 19, 2025  on Shopify

Great, easy to use product and fast support. Had an issue with one of my forms (my own fault) and Emma had it fixed and back up and functioning in no time.

TrendiBliss

Mar 17, 2025  on Shopify

Best form building app I've used! Definitely worth the investment! All requests I had were handled in a timely manner by the support team. The app also has a lot more features than you typically see in other form building applications. I absolutely love the drag and drop editor! The design features offered are super versatile, and the support team is definitely willing to help with additional customizations.

Eclipse Optics

Mar 17, 2025  on Shopify

I'm on a paid plan and can't get support to fix my form. The form appears transparent on my site. There is no obvious way to fix it. It's been days with no updates and I have checked in everyday. Notice that most of the reviews are about the quality of support? What does that tell you about how well the app works?

Beads Gone Wild LLC

Mar 16, 2025  on Shopify

I was having trouble with the pop up and getting confirmation for the email sign up and Emma went thru so many options and really patiently helped me. I appreciate that.

Multimax

Mar 14, 2025  on Shopify

Amazin support. I had a few issues trying to integrate the form into the website but Emma made it all seem so easy and simple. Thank you again!

TypeTopiaPrints

Mar 14, 2025  on Shopify

Absolutely perfect! As always with Globo, extremely helpful live chat - especially Charlotte! The app is exceptional. 5 Star. Thank you guys.

Heritage Legend

Mar 13, 2025  on Shopify

Emma is so nice helps me alot to get to know more about this app , nice contact form for me to setup my store

MyEnvelopes247

Mar 11, 2025  on Shopify

My Shopify store has been using the Powerful Form builder for my quote form, with great results. When Shopify said I would need to update or delete the app, I was worried that I would have to start over. I reached out to the Golo support team and heard back within an hour. They updated the app and now my pages can be updated. Reat Job Golo Team

fourthfrontier-dev

Mar 11, 2025  on Shopify

I was struggling to configure Google reCAPTCHA and set up custom lists in Klaviyo for my Shopify store, but this app made it super easy! The setup was straightforward, and the step-by-step guidance saved me a ton of time.

Westfalia Küchen-Center

Mar 11, 2025  on Shopify

The best looking forms we found for our website, simple builder and very fast, friendly and helpful support from Charlotte :)

AE Tools & Computers

Mar 10, 2025  on Shopify

Charlotte was super helpful. Even after hours, she had provided quick and effortless support. I love the service and it has been amazing so far! Easy to create forms and super in-depth.

LogoJET Inc.

Mar 09, 2025  on Shopify

I recently had an issue with SMTP, and the support representative not only provided the solution but also proactively activated the SMTP error I had overlooked on the form. By the time I checked back, the issue was already resolved—saving me the extra step of doing it myself. I truly appreciate this level of support and efficiency!

Kindred Post

Mar 07, 2025  on Shopify

We just needed one form so the free version was perfect for us. We wanted an app that could handle picture/doc submissions. This works great. Whenever we needed help, their support team is quick to help. Emma was especially helpful. Would recommend!

Renew Home Utah

Mar 07, 2025  on Shopify

Emma was incredibly helpful whenever I had an issue and she was sure to make sure that I had all my questions answered. Great experience overall!

La Boite concept

Mar 07, 2025  on Shopify

I recommend this application which works perfectly, and has such a great and available support team (thank you Emma).

vorhangschweiz

Mar 07, 2025  on Shopify

Die App funktioniert gut, auch wenn es nicht ganz leicht ist die Verknüpfungen über Google Sheets herzustellen. Ich bin sehr dankbar für die Unterstützung von Emma, sie hat mir sehr schnell und kompetent weitergeholfen und mein Problem gelöst.

Krafts by K

Mar 05, 2025  on Shopify

User friendly and straight forward. Support is great! Charlotte removed the watermark with no trouble at all - thanks!

Scroll to Top