I’ve been using the app for two months, but in the past week or two, this issue has occurred twice where the app is not functioning. The first time it happened, technical support responded quickly and helped resolve the issue. However, today when the problem reoccurred, I tried reaching out to support through every available contact method, but unfortunately, I was unable to get in touch with them. In such an urgent situation, not being able to immediately contact support has caused a complete standstill in our operations. It’s been a very frustrating experience, and I’m now seriously considering switching to a different app that might offer more reliable support.

says works with Zapier. Doesnt work with Zapier.

The app is great - until you need support. They're not available normal working hours so each issue you encounter takes FOREVER to resolve. I have to wake up at 4AM to hopefully catch someone online - and even when the app says someone is online, they never respond. I've built a wholesale form for potential clients to fill out so that I can verify their business and approve them as a retail partner. However, my form shows up on my page with huge spaces between elements that makes the form look insane. So, I reached out to support 5 days ago, and while they said they would look into it, I still have received no support. I've been trying to chat with them this morning for the last hour with no response - even though it clearly says theyre online. This app would be great but it's probably the worst support I've experienced in my 5 years as a shopify seller.

I wanted to like this app, it is easy to use and looks good. However, it says it offers conditional logic, but I was unable to get it to work. When I reached out to them for support, I was never able to reach anyone or get any responses.

You have to choose one of their styles and then you can only place the form at the top or bottom of a page. Nothing 'powerful' about this app!

After installing the app, you only get the price plan and nothing else.

As a premium customer for the past four years, I believe I am well acquainted with the quality of service offered by "Powerful Contact Form Builder." However, recent events have left me utterly disillusioned. Despite our long-standing commitment to this platform, the support team's incompetence knows no bounds. It's clear they have no clue how to address even the most basic of issues. For the past several days, our customers have been unable to upload images through the form, disrupting our workflow and causing significant inconvenience. This is completely unacceptable. Given our extensive history with this service, we know exactly what we're dealing with. It's disheartening to see a once-reliable platform deteriorate to such an extent. In conclusion, as a long-term premium customer, I expected far better from "Powerful Contact Form Builder." This experience has been nothing short of disappointing, and I urge others to reconsider before investing their time and money in this service.