The form itself works well, and I use it across several other websites. However, it does come with a number of missing features and recurring issues. For instance, unlike many comparable services, there is no option to delay the autoresponder. Having this capability would be a meaningful improvement. In addition, design-related problems occur every time I install the form. It also happens every time I update my theme. Resolving them usually requires contacting the developer and going through unnecessary back-and-forth, which can be both frustrating and time-consuming, especially under tight deadlines. In practical terms, you should be prepared to spend extra time troubleshooting before the form functions smoothly and looks the way it should. The core issue is that each time, I have to explain the exact same problem to the developer from the very beginning, as there doesn’t seem to be any internal note-taking or record-keeping. Repeating the same troubleshooting cycle every time is both inefficient and unnecessarily time-consuming.

I was having trouble with the pop up and getting confirmation for the email sign up and Emma went thru so many options and really patiently helped me. I appreciate that.

Updated Review: While my initial experience was not positive, the app's team reached out to me to apologize for the inconvenience and assure me that this is not a typical experience and that the issue has been addressed. Original Review: I wanted to like this app, it is easy to use and looks good. However, it says it offers conditional logic, but I was unable to get it to work. When I reached out to them for support, I was never able to reach anyone or get any responses.

Works for simple things. I’ve have multiple issues with it which is a shame, because customers had to tell me about what’s not working and I might have missed some clients due to it. However comes with customer support that have been fast and kind.