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Customer reviews: Powerful Contact Form Builder
The Shopify Form Builder app helps merchants create customizable contact forms to improve customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.
Reviews (1,775)
What Merchants Think
Merchants have a very positive impression of the "Powerful Contact Form Builder," commending its user-friendly interface, comprehensive feature set, and particularly the outstanding customer support. Many users mentioned returning to the app after trying other solutions, indicating strong loyalty due to both functionality and excellent service.
Key Strengths
- Exceptional customer support, especially from Emma, who is frequently mentioned for her helpfulness, patience, and problem-solving skills.
- Easy-to-use and intuitive user interface that requires minimal technical knowledge.
- High customization flexibility to fit various website needs.
- Quick response times from the support team, often resolving issues in minutes.
- Extensive features like conditional logic, responsive design, and seamless integration with CRMs.
Common Concerns
- Some merchants experienced initial setup issues, often resolved swiftly with support assistance.
- Aesthetic styling of forms can sometimes be challenging and requires detailed instructions for customization.
- Occasional bugs in form functionalities, typically addressed quickly by the support team.
Final Thoughts
The "Powerful Contact Form Builder" is highly regarded for its robust functionality and remarkable customer service. The app stands out for its ease of use and the accessibility of its support team, particularly Emma, making it a reliable choice for merchants seeking a comprehensive form solution. While some setup and customization challenges exist, the prompt and effective customer assistance significantly enhances the user experience, making it a highly recommended tool for enhancing customer interaction on Shopify stores.