Taranker.Com Logo
Powerful Contact Form Builder logo

Customer reviews: Powerful Contact Form Builder

Reviews (2,138)

Overall rating
4.9

What Merchants Think

Merchants have a very positive impression of the "Powerful Contact Form Builder," commending its user-friendly interface, comprehensive feature set, and particularly the outstanding customer support. Many users mentioned returning to the app after trying other solutions, indicating strong loyalty due to both functionality and excellent service.

Key Strengths

  • Exceptional customer support, especially from Emma, who is frequently mentioned for her helpfulness, patience, and problem-solving skills.
  • Easy-to-use and intuitive user interface that requires minimal technical knowledge.
  • High customization flexibility to fit various website needs.
  • Quick response times from the support team, often resolving issues in minutes.
  • Extensive features like conditional logic, responsive design, and seamless integration with CRMs.

Common Concerns

  • Some merchants experienced initial setup issues, often resolved swiftly with support assistance.
  • Aesthetic styling of forms can sometimes be challenging and requires detailed instructions for customization.
  • Occasional bugs in form functionalities, typically addressed quickly by the support team.

Final Thoughts

The "Powerful Contact Form Builder" is highly regarded for its robust functionality and remarkable customer service. The app stands out for its ease of use and the accessibility of its support team, particularly Emma, making it a reliable choice for merchants seeking a comprehensive form solution. While some setup and customization challenges exist, the prompt and effective customer assistance significantly enhances the user experience, making it a highly recommended tool for enhancing customer interaction on Shopify stores.

Neon Studio

Apr 14, 2025  on Shopify

Emma @ Globo has helpt us alot will many customizations and setting up! Emma and the Globo team is very proffesional and helpful. Recomended 100%

SKYMO USA

Apr 13, 2025  on Shopify

This is truly the best forms app available. In terms of features available, it cannot be beat. I needed the following: ability to both embed a form or put a bubble in the corner of the screen that someone can click to open the form, ability to change the “sent from” email address on submission emails, ability to change the name on submission emails, confirmation emails sent to customers, reply-to email address is the customer’s email address (so I can quickly respond without copy/pasting their email in the to field). Lastly, this is a huge feature: integration with shopify and Klaviyo (and I’m sure others, but these are the two I use) allow you to map a field in the form to the marketing consent field in shopify/klaviyo. This is a huge feature missing in other apps, as it seems others allow you to add all submissions to the marketing list, but are missing that conditional consent feature. If you want to only subscribe those that consent, you're out of luck. And I’m sure there’s other features I’m using that I’m forgetting about right now. This app was able to do all of this. The configuration did take some figuring out and contact with support. Support is quick to respond and very helpful. The price is extremely reasonable for this app. I am able to do all this with the Premium subscription. Highly recommend!

Luzchem Research

Apr 11, 2025  on Shopify

The team was super helpful in making sure the app was working on our store. We really appreciate them.

Vcita Home Inspection

Apr 10, 2025  on Shopify

Speedy response. I was looking for a bot to ask me a hundred questions, then ask for my contact information and call me the next day. I was wrong. They responded within seconds. I definitely will keep this app. Emma was my agent.

Oro Muisca

Apr 09, 2025  on Shopify

It was easy to set up by myself, and it gave enough options for it to fit the style of my theme and website. When I encountered a problem with how it performed on mobile devices, I tried contacting them on the support chat with no luck. However, Emma, replied directly, and her support to fix the problem was impeccable.

SUUNTO APAC

Apr 08, 2025  on Shopify

this app is amazing, and the support team is good, Emma help me a lot, give me so many assistant! thank you so much for help!

The Menu Shop

Apr 07, 2025  on Shopify

Great app and very intuitive for someone who has never used Shopify before. Their customer support team is awesome too! They are extremely quick to answer and really dig into the problem to help come up with a solution - even if it means helping write a custom css code. 10/10 Recommend!!!

Goldgar Services

Apr 05, 2025  on Shopify

This app is the best bang for your buck I think. Most rich features for the lowest price. I won’t lie I wish it had more features to better suit my needs but honestly plenty of other apps didn’t have all the features I needed and they were way more expensive. This app still has plenty of features to really customize but where they really shine is their customer service is almost immediate. Best bang for your buck and customer service is always there to help

GFW Clothing

Apr 04, 2025  on Shopify

Works well for our needs. Had trouble finding out where to amend send from address - Emma sorted this out promptly. Pleased with the customer service.

Ren Studio

Apr 04, 2025  on Shopify

I'm extremely happy with this app, it's capability/functionality and the top support from Emma and dev team. They were able to make tweaks I needed quickly and without any trouble whatsoever. Great job, Emma and team!

My Store

Apr 02, 2025  on Shopify

Amazing plugin and very helpful support, especially Emma; she helped me a lot with a lot of things. great plugin to create custom forms.

Smart Gift Co.

Apr 02, 2025  on Shopify

Disappointing experience—I spent considerable time setting up the form, which I found to be unintuitive. After saving the form without publishing it, I expected it to be accessible as a draft or listed for future editing. However, it appeared to have vanished entirely. The lack of a clear, user-friendly saving process is frustrating. I've decided not to continue.

Glacier Diesel Power

Apr 02, 2025  on Shopify

I highly recommend this app. They will go above and beyond to make sure everything is correct as you like it. Sometimes the time difference can be a little bit of a hiccup but... it's still well worth the wait! Thank you to the entire team for doing such an awesome job.

Panda Kitchen and Bath

Apr 02, 2025  on Shopify

I’ve been using this form builder app for a while now, and I’m really impressed with how easy it is to use and how powerful the features are. Setting up custom forms on my Shopify store has never been easier. Whether I need a simple contact form or a complex product inquiry form, this app delivers every time. Customer support is also top-notch – they were quick to assist when I had a question, and their responses were really helpful. If you’re looking for a reliable and feature-rich form builder for your Shopify store, I highly recommend this app. It’s a game-changer!

Velodrom CC

Apr 02, 2025  on Shopify

excellent support from emma and her team! in literally seconds they solved an issue we had with one of the forms. outstanding service.

Snapmaker US

Apr 01, 2025  on Shopify

Emma from customer support responded very quickly and perfectly solved my current style optimization issue. Absolutely great! 5-star recommendation!

Breuers Weltkarten

Mar 31, 2025  on Shopify

The app offers a very wide range of individual options for designing a form exactly to your own requirements. The setup is as simple as possible. And the support is very good and very fast. I can recommend this app!

VORZANI

Mar 26, 2025  on Shopify

This is an intuitive, powerful form-building app that integrates seamlessly with Shopify. If you want to intake customer groups/types or garner feedback on your offering with simplicity, I recommend this app. Additionally, the customer support is excellent. Thanks to Emma for your help:)

Cool Performance

Mar 26, 2025  on Shopify

Great app and customer support - would definitely recommend using - much better than Shopify forms app.

Singing And Piano Lessons

Mar 26, 2025  on Shopify

Quick(Easy to Understand) & Courteous service. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Impressed. Thank you so much!

Scroll to Top