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Customer reviews: Powerful Contact Form Builder

Reviews (2,009)

Overall rating
4.9

What Merchants Think

Merchants have a very positive impression of the "Powerful Contact Form Builder," commending its user-friendly interface, comprehensive feature set, and particularly the outstanding customer support. Many users mentioned returning to the app after trying other solutions, indicating strong loyalty due to both functionality and excellent service.

Key Strengths

  • Exceptional customer support, especially from Emma, who is frequently mentioned for her helpfulness, patience, and problem-solving skills.
  • Easy-to-use and intuitive user interface that requires minimal technical knowledge.
  • High customization flexibility to fit various website needs.
  • Quick response times from the support team, often resolving issues in minutes.
  • Extensive features like conditional logic, responsive design, and seamless integration with CRMs.

Common Concerns

  • Some merchants experienced initial setup issues, often resolved swiftly with support assistance.
  • Aesthetic styling of forms can sometimes be challenging and requires detailed instructions for customization.
  • Occasional bugs in form functionalities, typically addressed quickly by the support team.

Final Thoughts

The "Powerful Contact Form Builder" is highly regarded for its robust functionality and remarkable customer service. The app stands out for its ease of use and the accessibility of its support team, particularly Emma, making it a reliable choice for merchants seeking a comprehensive form solution. While some setup and customization challenges exist, the prompt and effective customer assistance significantly enhances the user experience, making it a highly recommended tool for enhancing customer interaction on Shopify stores.

Vankea

Nov 25, 2024  on Shopify

Thanks, Emma, for the excellent support! This app makes it easy to set up forms and pop-ups with detailed and customizable designs. Highly recommended!

Dinskovl

Nov 21, 2024  on Shopify

Emma is the best supporter from this app, she was quick and helpfull,. Many thanks for fast help to my problem <3

Abbetiz

Nov 21, 2024  on Shopify

The app its good, the fast respond and helpful from their customer service. It help my problem right away. Thank, Emma and the rest of the team for the good app.

DOG D Originals

Nov 20, 2024  on Shopify

Incredibly simple and easy to set up on your website, even without prior web knowledge. It's user-friendly and serves its purpose well. The customer care, especially Emma, is quick and reliable when it comes to resolving any issues.

Vismaravetro Ricambi

Nov 20, 2024  on Shopify

Very rapid and precise. In less than 5 minutes they solved the problem. Tha app is easy to use and complete in its functionalities!

SAKYPRORAL

Nov 19, 2024  on Shopify

An excellent application with a great user experience, a highly professional development team, and very dedicated consultants. Special thanks to Emma for a pleasant and smooth collaboration.

Embassy of Beauty

Nov 18, 2024  on Shopify

I wanted to change the font, colour and bullet points on my form and Emma was great help in achieving that within minutes. Quick and easy. Thank you!

IDM LTD

Nov 17, 2024  on Shopify

The form builder is super easy to use, and the support team helped me a lot, with a quick and professional response. (even on things beyond the app). Highly recommended

Strapcode

Nov 14, 2024  on Shopify

Thanks Emma, very nice and great support. Within this app, we could easily set up forms and popup and with detailed design. Suggested!

Bam Bird Boutique

Nov 13, 2024  on Shopify

This app has been a game-changer for my store, and the support team is exceptional! I’d especially like to thank Emma for her heartfelt help and dedication—she went above and beyond to ensure everything worked perfectly for me. She was patient, knowledgeable, and genuinely cared about my success, which is rare to find. With her guidance, I felt confident and fully supported. I highly recommend this app, not just for its features but for the outstanding support that comes with it. Huge thanks to Emma and the team for such a positive experience!

Lara Peters

Nov 13, 2024  on Shopify

Emma gave me so much help! I was unable to view my submissions as I was out of memory. She helped me upgrade and restore my submissions ! Thanks a lot again

VINTAGE SIGN

Nov 12, 2024  on Shopify

Excellent customer service! Especially emma! It can help me solve the things I want to do, it can help me install the Form in the position I want, and the reply speed is very fast, I already feel that I have to buy this Powerful Form Builder!

Korean Harris Author

Nov 11, 2024  on Shopify

Love how easy it is to use the form making it user friendly for my customers. Customer support is amazing especially Emma

Bando Party World.

Nov 11, 2024  on Shopify

Emma was really great and helpful. I appreciate all the help and looking forward to using the app more.

Retreat Home Furniture

Nov 11, 2024  on Shopify

We've been using this app for quite awhile and it's the best form builder we've tried. Support is super quick to respond. I just had a great experience reaching out for a little help and Emma responded immediately and fixed the problem right away. Thanks, Emma and thank you to the rest of the team for an amazing app!

Urban Bonfire

Nov 11, 2024  on Shopify

Great experience! The support team contacted me promptly regarding my questions, and they provided solutions that were clear and easy to follow!

Cheeky Plant Co.

Nov 11, 2024  on Shopify

This contact form app is intuitive and easy to setup. I had a previous issue setting up SMTP on another app, and am happy to have found a replacement that works. The UI for configuring the forms is great. Whilst onboarding this app, I received quick support from Emma who was able to assist with every question I had. Thank you!

Novofit Store

Nov 10, 2024  on Shopify

The form builder works incredibly well. I had a slight issue with my form not being visible on our page, and Emma from the customer support team were able to sort the issue very quickly. Very helpful.

Agribrianza

Nov 10, 2024  on Shopify

Ottimo tool, facile da usare e molto intuitivo. Abbiamo avuto modo di testare anche il supporto che si è dimostrato molto rapido ed efficiente.

Uphanger

Nov 07, 2024  on Shopify

Recomiendo altamente esta app. Ni siquiera me imaginada que podia hacer exactamente un formulario interactivo con varias paginas tal y como me lo imaginaba para mi tienda. Y ademas el soporte tecnico, en especial Emma, solucionan todo cualquier personalizacion que deseas y rapido. Muchas gracias!

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