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9.1
AC ‑ Questions & Answers logo

AC ‑ Questions & Answers

Develop by Shopify

$1.99-$9.99

/ Month
  • Built for Shopify
    • Free plan available 7 Days Free Trial

    Display product questions and answers on product page.

    Product reviews
    Product q&a
    Direct inquiries
    Admin faq
    New question alerts
    Customer access control
    24 Reviews
    9.1
    Claim Offer
    Install App

    About AC ‑ Questions & Answers

    Launched Feb 11, 2018

    Categories

    FAQ

    Built by Shopify

    Address

    53 Frith Street, Soho, London, ENG, W1D 4SH, GB

    Website Support Portal Privacy policy Tutorial FAQ Document

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    Introduction Video

    Description

    Enhance Engagement & Build Trust with Askify – The Ultimate Q&A Solution for Your Store!

    In today’s eCommerce world, customers don’t just buy products—they seek confidence before making a purchase. A shopper finds a product they love but hesitates because they have a small doubt—maybe about sizing, materials or shipping. Without an answer, they may leave and never return. Askify eliminates this uncertainty by adding a Q&A section directly to product pages. Visitors can ask questions and your team or even previous customers—can respond, building trust in real-time.

    In today’s eCommerce world, customers don’t just buy products—they seek confidence before making a purchase. A shopper finds a product they love but hesitates because they have a small doubt—maybe about sizing, materials or shipping. Without an answer, they may leave and never return. Askify eliminates this uncertainty by adding a Q&A section directly to product pages. Visitors can ask questions and your team or even previous customers—can respond, building trust in real-time. more
    • AI-Generated Answers
    • Instant Notifications & Admin Control
    • Multiple Language Support - Now Available in 20+ Languages!
    • Smart FAQ with Categories & Tags
    • Customizable Q&A Styles

    Pros

    • Increases customer confidence by providing answers to their product-related questions
    • Allows customers to ask questions directly on product pages, enhancing interactivity
    • Enables administrators to post their own questions, useful for creating a comprehensive FAQ section
    • Notification system alerts administrators when a new question is posted, ensuring timely responses
    • Feature to restrict question posting to logged-in users, adding a layer of security
    • Provides a platform for reviewing and rating products along with asking questions, adding to the user-generated content

    Cons

    • The effectiveness of the app relies heavily on timely responses from the admin or support team
    • May require additional moderation to manage the quality and appropriateness of questions and answers
    • Potential for spam or off-topic questions if not properly moderated
    • Depends on customer participation; low engagement may not yield the desired increase in sales

    Top Helpful Reviews

    COSRX Official

    Sep 08, 2025  on Shopify

    Satisfied with this app! It's easy to set up and use. Their response was so fast and they have been really helpful for customizing the app.

    Cathcart Elliot

    Jun 18, 2025  on Shopify

    Great app, i wanted some custom adjustments and they were very responsive and super-helpful in getting it how i wanted. Full marks

    OFFRANDES

    Apr 29, 2025  on Shopify

    I needed help to customize the app. Kinnari replied quickly and everything was done smoothly. So far i love the app! THX a lot.

    GAPS Water Treatment

    Feb 17, 2025  on Shopify

    I've tried numerous similar apps, and this one stands out as the best by far. It was incredibly simple to set up and integrates seamlessly with my theme. The Askify team went above and beyond to help me customize the app to fit my needs. I couldn't be more pleased!

    HVACR-SHOP.COM

    Nov 22, 2024  on Shopify

    This app is very easy to use and useful. Especially the support team, very fast. Thank you very much to the team. Hope the team will develop more new functions in the near future. I recommend this app.

    Dropar Surf Club

    Apr 15, 2024  on Shopify

    The app works pretty well when there's no ' in the title, but when the title contains ' then the app crashes. Edit: the support team fixed the bug as reported. I can confirm that it is working now! Great support!!

    Dropar Surf Club

    Apr 12, 2024  on Shopify

    The app works pretty well when there's no ' in the title, but when the title contains ' then the app crashes

    Merkaz Hosofrim

    Jan 08, 2024  on Shopify

    This is a very nice app, since it allows users to post questions on product pages as well as on a dedicated FAQ page, while also allowing admins to arrange traditional FAQs. Customer service was the best! They tweaked the layout according to my request and did everything quickly and efficiently. Would definitely recommend.

    InspiredGrabs.com

    Jul 02, 2023  on Shopify

    Discover this ultimate app for your Shopify store at an unbelievably reasonable monthly price. Don't waste a second - install it now! Rest assured that any issues you encounter will be resolved with exceptional patience. Don't just take my word for it; experience it yourself and avoid the hassle of trying inferior apps. I'd give it more than five stars! Thanks to the technical team; you guys are beyond awesome!

    EverHandmade

    Aug 12, 2021  on Shopify

    Very useful app!!!! It doesn't work well at first, so i tried to contact them, and they replied us fast, and fixed the issue fast!!!!

    View all reviews

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