Post Purchase FAQ

Develop by Shopify

$10-$25

/ Month

Free plan available 15 Days Free Trial

Add a Thank You Page FAQ to your Order Success Page

Custom faq setup

Order success page

Track view data

Automatic integration

About Post Purchase FAQ

Launched Jan 12, 2021

Built by Shopify

Address

651 North Broad Street, Suite 201, Middletown, DE, 19709, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Answer common customer questions with a Custom FAQ on your order Confirmation page

Setup A Custom FAQ To Answer Customer Questions On Your Order Thank You Page! As a merchant you know that customers have lots of good questions, but those questions don't stop after the order has been placed. Help give your customers an amazing order experience by fielding their questions in the form of a FAQ on the order success page.

A Fully Customizable and Updatable FAQ that displays on your Order Success page
Track view data for your FAQ and popularity of certain questions
FAQ gets automatically added to your order success page with no work on your end

Pros

Provides a custom FAQ on the order success page
Enhances customer order experience by addressing post-purchase questions
Fully customizable and updatable FAQ
Tracks view data and popularity of specific questions
Automated integration into the order success page

Cons

No indication of multi-language support
May require initial setup time to customize FAQs
Limited to displaying only on the order success page
No mention of customer support availability
Potential limitations in FAQ formats or types

Top Helpful Reviews

HABITS Tarot

Aug 17, 2022 on Shopify

I like it. It was easy and I was able to give more information about the order process. I am happy to have found this app to give me more confidence the customer is getting all the information needed to understand the process or how to contact me.